Business information networks in the state of Massachusetts can now get fast and economical remote technical support from Progent's qualified network security experts to resolve complex security issues. The cost is competitive, charges are by the minute, sign-up is immediate, and service is world class. Progent also offers help for long-term engagements that demand the knowledge of seasoned security engineers with high-level industry certifications.

In case your Massachusetts small business is situated outside of major urban neighborhoods like Boston, Worcester, Springfield, Lowell, or Cambridge, contact with local qualified security professionals is often problematic during a security disaster. This could mean a loss of income for your company, angry customers, unproductive workers, and defocused management. By utilizing Progent's remote support, you can get in touch with a qualified security engineer who can deliver expertise whenever you need it to keep your information system operating and salvage your information.

Progent can help you in all your efforts to guard your network with support services that can range from security checks to creating a company-wide security plan. Progent offers affordable support to assist companies of any size to set up and maintain safe networks powered by Windows and Cisco technology and that can include servers and desktops based on UNIX or Linux platforms as well as mobile users with Apple iOS iPhones and iPads or Android or Windows Phone devices.

Progent can also show you how to outsource spam filtering and defense against email-borne security threats. Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of top data security vendors to deliver web-based management and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a deeper level of inspection for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also enable Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.

Progent's certified engineers are available online or on site to offer a range of urgent or longer-term computer security services which include:

  • Run thorough security evaluations
  • Recuperate quickly after serious security breaches
  • Set up effective firewalls
  • Implement secure solutions for offsite and mobile connectivity
  • Deploy effective solutions for automatic protection against viruses, spam and DHAs
  • Help create a comprehensive security strategy with proactive network monitoring
  • Offer comprehensive Help Desk Support
  • Develop an effective network backup and disaster recovery strategy centered on Microsoft Data Protection Manager backup technology
If your company has an immediate need for IT security help, refer to Progent's Emergency Online Technical Support.

Progent's security experts can deliver advanced support in key facets of network security that include security assessment, firewalls and VPN, and advanced security consulting.

System Assessment
Progent's expert security consultants can assess the effectiveness of your existing network protection systems through exhaustive remote automated testing based on advanced software tools and proven procedures. Progent's skill in this testing saves your company money and offers an accurate portrayal of gaps. The knowledge your business is provided can be used as the basis of a security plan that can permit your information system to operate safely and react quickly to future threats.

Automated Network Security Evaluation
Progent offers expertise in the use of security testing utilities such as Microsoft Baseline Security Analyzer (MBSA) and GFI LANguard Network Security Scanner for economically performing a set of automatic system auditing scans to uncover possible security gaps. Progent has broad knowledge of additional network analysis tools including NMAP, AMAP, eEye, as well as utilities like Metasploit, Netcat, Socat, and Nikto. Progent can help you to understand testing reports and respond effectively.

Progent can show you how to build security into your company processes, configure scanning tools, define and implement a protected network environment, and suggest policies to optimize the security of your IT system. Progent's security professionals are ready to assist you to set up a firewall, implement secure remote access to email and data, and install VPN. Learn additional information concerning Progent's automated security analysis.

Security Inventory and Evaluation Bundles for Small Businesses
Progent offers two low-cost security inventory scanning bundles designed to allow small companies to receive an impartial security assessment from an accredited security expert. With Progent's External Security Inventory Scan, a security engineer administers a comprehensive examination of your IT infrastructure from outside your firewalled perimeter to uncover potential risks in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a certified security professional executes a system scan from a secure computer within your firewall to assess your exposure to internal assaults. Both security inventory services are set up and run from a protected external location. The process is directed by an engineer with high-level security accreditations and who generates a document that details and analyzes the information collected by the scan and suggests cost-effective improvements where appropriate.

Stealth Penetration Testing Support Services
Stealth penetration testing is a key part of any serious network security plan. Progent’s security professionals can perform extensive penetration checks without the knowledge of your company's in-house network support resources. Stealth penetration checking uncovers whether current security monitoring systems such as intrusion detection alerts and event history monitoring are properly configured and actively checked. Learn additional information about Progent's network penetration analysis consulting.

Firewall and Virtual Private Network Expertise
Progent's background in network security technology encompasses extensive field work with leading firewalls and VPN products from multiple companies such as Cisco, Microsoft, and CheckPoint. Progent offers the services of consultants who have earned key industry certifications including CCIE and Microsoft MCSE.

Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Firewalls, and PIX Firewalls Integration and Troubleshooting
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. After Cisco's acquisition of Sourcefire, the whole family of ASA 5500-X devices can be configured to enable Firepower Services, built on Sourcefire's Snort technology, which is the market's most popular network intrusion protection system. Firepower services bring enhanced capabilities such as advanced malware protection (AMP), URL filtering, dynamic threat analytics, and security automation. Progent's Cisco-certified CCIE network consultants can help your company to maintain your existing PIX or Cisco ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist your business to design, configure, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services. Learn additional details about ASA Firewalls with Firepower integration and debugging services.

Cisco Network Security and VPN Consulting Services
Cisco's network security and offsite connection technology provide a complete range of manageable security solutions to help safeguard your wired and wireless network infrastructure. Cisco's VPN line features routers, firewalls, intrusion detection systems and VPN concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco's CCIE and Cisco Certified Network Professional qualifications who can assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that align most closely with your company goals. Learn additional details concerning Progent's Consulting Services for Cisco Security Solutions and VPN Appliances.

Support Services for Additional Firewall and Virtual Private Network Solutions
Progent offers small and mid-size organizations expert consulting for Intrusion Protection Systems and IPsec VPN products from major firewall and Virtual Private Network security vendors such as Check Point Software, Juniper Networks, and Symantec. Progent can help you design a detailed security plan and choose the right technologies from a variety of vendors to achieve your security objectives while sticking within your spending restraints.

Progent's Low-Cost Managed Services for Information Assurance
Progent's value-priced ProSight series of managed services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning tools to defend endpoints as well as physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely get by traditional signature-matching AV products. ProSight ASM protects local and cloud resources and offers a unified platform to automate the complete threat lifecycle including filtering, detection, containment, cleanup, and forensics. Key capabilities include one-click rollback with Windows VSS and automatic system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to security threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge technologies incorporated within one agent managed from a single console. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that addresses your company's unique requirements and that helps you demonstrate compliance with government and industry information security standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent can also assist your company to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

ProSight DPS: Managed Backup
ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates your backup activities and enables rapid restoration of critical data, applications and VMs that have become unavailable or damaged due to component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to configure ProSight DPS to be compliant with regulatory standards such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical information. Learn more about ProSight DPS Managed Backup and Recovery.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top data security companies to deliver centralized control and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's cloud filter acts as a first line of defense and blocks most threats from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. For more information, see Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported easily to an alternate hardware environment without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and protect information about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save up to half of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you’re planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more details about ProSight IT Asset Management service.

Certified Network Security Consulting
Any company ought to have a carefully thought out security strategy that includes both pre-attack procedures and reaction planning. The pre-attack strategy is a set of procedures intended to minimize vulnerabilities. The post-attack plan helps your IT security personnel to assess the impact resulting from an attack, fix the system, document the experience, and get business functions running as quickly as possible.

Progent's certified information security engineers can to assist your business to perform a comprehensive vulnerability assessment and define a company-wide security plan to establish security processes and controls to mitigate future attacks and threats.

CISM Qualified Information Security Engineering Services
The CISM committee describes the basic capabilities and worldwide standards of skill that information security professionals are required to master. It provides executive management the assurance that consultants who have earned their CISM certification possess the background and knowledge to deliver effective security management and support services. Progent offers the services of CISM certified security consultants to help companies with:

  • IS Security Strategies
  • Vulnerability Management
  • Information Security Program Management
  • Information Security Administration
  • Response Planning
Learn additional information concerning Progent's CISM Accredited Network Security Engineering Professionals.

CISSP Certified Security Consulting Expertise
The CISSP credential recognizes mastery of an international standard for data security. ANSI has awarded certification recognition in the field of data protection stipulated by ISO/IEC 17024. Progent can provide the services of security experts who have earned CISSP certification. Progent can give you access to a CISSP-certified expert to help your organization in a variety security fields including:

  • Security Administration Procedures
  • Security Architecture and Models
  • Access Control Solutions and Processes
  • Applications Development Security
  • Operations Security
  • Physical Security
  • Data Encryption Technology
  • Telecommunications, Network and Internet Security
  • Disaster Recovery Preparedness
Read additional details concerning Progent's CISSP-certified Security Engineering Services.

ISSAP Certified Secure Network Architecture Consulting Expertise
Progent's ISSAP qualified IT architecture engineers are consultants who have earned ISSAP Certification through rigorous examination and significant experience with network security design. The ISSAP certification represents demonstrated competence in the most complex requirements of information security architecture bounded by the broader field of information system security expertise needed for CISSP certification. Progent's ISSAP-qualified security experts can assist your business with all aspects of architecture security such as.

  • Access Control Mechanisms and Methodologies
  • Phone System and Network Protection
  • Data Encryption Options
  • Needs Evaluation and Security Criteria
  • Business Continuity Planning (BCP) and Disaster Recovery Planning (DRP)
  • Physical Security
Read additional information concerning Progent's ISSAP Qualified Secure Network Architecture Support Professionals.

CISA Accredited Security Auditing Engineering Expertise
The Certified Information Systems Auditor credential is a globally recognized achievement that indicates expertise in network security auditing. Accredited by the American National Standards Institute, the CISA accreditation requires that candidates pass a comprehensive examination given by the ISACA international professional association. Progent's CISA-qualified network security audit engineers can help your company with:

  • Information Systems Audit Process
  • IT Enforcement
  • Systems and Architecture Lifecycle
  • IT Service Delivery
  • Protecting Information Assets
  • Business Continuity Preparedness
Find out additional information about Progent's CISA Accredited Information System Security Auditing Engineering Services.

Certified in Risk and Information Systems Control (CRISC) Consultants
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to verify a consultant's ability to design, deploy, and support IS controls to mitigate network risk. Progent can provide the expertise of a CRISC-certified engineer to assist you to develop and carry out a business continuity or disaster recovery plan based on leading practices identified by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines. Progent's CRISC IT risk management engineers offer a range of risk assessment services such as:

  • Collect data and study documentation to identify major risk scenarios
  • Inventory legal, regulatory, and contractual mandates and company standards associated with your network to assess their possible impact on your business objectives
  • Point out potential vulnerabilities for your business processes to help in evaluating your corporate risk
  • Develop a risk awareness program and conduct seminars to make sure your stakeholders appreciate IT risk so they can contribute to your risk management process
  • Connect key risk vectors to related business procedures to help assign risk ownership
  • Determine risk tolerance with executive management and major stakeholders to ensure they match
Find out more information concerning Progent's CRISC Consultants.

GIAC Certified IS Security Engineering Support
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of information technology security professionals. GIAC's goal is to verify that a certified security consultant has the skills needed to deliver support in key categories of network, information, and application software security. GIAC accreditations are recognized by businesses and government organizations around the world including and the U.S. National Security Agency. Progent's GIAC information security audit experts can help your company in the areas of:

  • Auditing Perimeters
  • Incident Handling
  • Traffic Analysis
  • Web-based Application Security
  • SIEM solutions
Learn more information concerning Progent's GIAC Information Assurance Expertise.

Contact a Certified Security Specialist
To learn how you can get in touch with a certified Progent security consultant for remote or onsite assistance in Massachusetts, phone 1-800-993-9400 or visit Remote Network Support.














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