If your company IT network is in the state of Massachusetts you can now get quick phone-based contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified professional to resolve critical issues that threaten your IT network. Progent offers the services of one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts accessible by phone of any nationwide support organization in the U.S. The cost is competitive, billing is per minute, engagement is quick, and support is unbeatable.

If your Massachusetts small business is based away from more populated metropolitan neighborhoods including Boston, Worcester, Springfield, Lowell, or Cambridge, access to UNIX or CCIE-certified experts is often limited when there's a network crash. This can cause a loss of revenue for your company, angry clients, idle workers, and defocused executives. By contacting Progent's online services, you have access to a qualified consultant ready to deliver help whenever you have to have it to get your computer network running.

Since Progent charges for telephone-based help on a per-minute basis, your company pays exclusively for support delivered. Progent requires no initialization fee. Some remote service organizations demand substantial minimum fees or bill for every quarter hour or more. Progent's by-the-minute granularity and simple billing model eliminate large bills for fast fixes.

If your Massachusetts business requires remote assistance for UNIX, Linux, Sun Solaris, Mac OS X or Cisco technology, go to Progent's phone-based support, call 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Technical Support Services Special?
Progent's seasoned staff of online consulting professionals possesses a wide range of world-class computer knowledge. This allows Progent's remote technical support specialists to resolve the most complex network trouble more quickly than is possible with typical independent support organizations or with the internal support staff commonly available to smaller businesses. Progent has developed the technology and skills to fix technical issues efficiently in many different network environments that incorporate combinations of UNIX, Linux, Sun Solaris, Mac, Microsoft, and Cisco products. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Mac, and CCIE support experts have been awarded major credentials including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service engineers also hold a variety of key Cisco certifications which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Professional.

In order to assist businesses who operate environments based on a combination of UNIX/Linux and Microsoft operating systems, Progent's remote support team makes available the services of engineers who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security expertise, Progent offers remote contact with engineers who have qualified for a variety of security credentials including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional experts, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's group approach to fixing technical problems streamlines trouble ticket escalation, if appropriate, to experts with relevant background to resolve particularly intractable support calls. This accelerates resolutions of urgent problems, prevents system disruption, and minimizes technical support bills.

For businesses in the state of Massachusetts, Progent allows virtually instant online communication with UNIX, Linux, Solaris, Mac consultant for emergency expertise to troubleshoot computer problems that are threatening your business but are outside the skill set of your ordinary network support organization. Progent's UNIX/Linux, Solaris, Mac OS X, and CCIE-certified network experts can analyze your system using the latest remote support technologies that allow them to provide rapid and economical diagnosis and remediation of critical computer issues.

Services Progent's Remote Consulting Experts Can Provide Your Massachusetts Company
Progent service specialists can provide expert assistance for an extensive array of UNIX/Linux, Apple, Cisco, and Microsoft Windows products and technologies including:

Remote Support Services for UNIX, Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Solaris, and Apple Mac remote technical service staff can assist Massachusetts companies to maintain a broad array of information products and technologies such as network architecture, messaging support, security consulting for networks and business operations, Windows integration with UNIX, Linux, Solaris, or Apple Mac OS X platforms, VMware options for server economization and centralized administration, and transitioning from older systems to contemporary solutions based on newer versions of UNIX, Linux, Solaris, Mac OS X, or MS Windows.

Progent's service experts offer online troubleshooting for systems powered by leading variants of UNIX such as: Apple Mac OS X, Sun Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux products such as RedHat, SUSE, Debian-GNU and Slackware.

Cisco Network Architecture and Security Products
Progent leads the computer support industry for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network professionals who are awarded this rare credential by passing thorough examinations supervised by Cisco. The vast majority of Cisco CCIEs are hired by big enterprises or national ISPs, and so their help is not readily accessible to the general public.

Progent is among the few IT technology consulting firms that ensures that CCIEs are available to assist small and medium sized organizations. Also, Progent facilitates quick access to a CCIE by phone so you can benefit from immediate assistance for urgent network issues that are hurting your productivity but are beyond the competence of your ordinary IT support resources. Progent's CCIE engineers can tie into your network via state-of-the-art remote support tools in order to execute fast and economical analysis and repair of serious system trouble.

Cisco qualified experts from Progent can help your business to design, configure, and support a converged business network that can simplify operations, reduce costs, and accelerate time to productivity. By offering Cisco integrated services routers expertise with Cisco Catalyst switches support and Aironet wireless products integration help, Progent can significantly improve the strategic value of your information network in Massachusetts. To see more concerning Progent's expertise in Cisco network appliances, see Cisco Technology Consulting Support.

Gold Certified Partner for Online Expertise for Windows
Progent's Microsoft-certified remote service professionals can provide computer system repair and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Partner and can offer your business the expertise of consulting professionals who can help your company with a wide variety of technology practice areas such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 maintenance, MS Exchange 2016 migration, Microsoft Exchange Server 2013 integration, Microsoft Exchange 2010 maintenance, SharePoint Server application development, Lync Server 2010 implementation and Microsoft Communications Server upgrade, Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, SQL Server 2016 migration and development and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager monitoring and reporting, Project Server planning, SBS Server consulting, and Windows 2012 R2 Essentials cloud integration.

Qualified Security Professionals
Progent provides you contact with accredited CISM, CISA and CISSP security engineers who can deliver a variety of security solutions to improve the resistance of your UNIX/Linux, Sun Solaris, or Apple Mac environment against assaults or assist you to recover promptly from a breach. Security services provided Progent include: in depth security analysis utilizing utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds and Netcat; rapid recovery from virus and worm assaults; configuring firewalls; planning secure architectures for off-site and mobile access; protecting your messaging infrastructure against spam and DHA attacks; and implementing continual network monitoring. For additional information about Progent's security support for small and midsize businesses, visit Progent's Engineering Services for Network Security.

Applications Services: Webinar Training, Customization, Integration
Progent's Apple Mac technology consultants can promote the creative facets of Mac environments by offering consulting services and training in graphics, sound, and video. Progent's consultants offer help in a range of Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Group can supply professional consulting expertise and training in specific application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for familiar Microsoft applications including CRM, Project, Word, and Excel. To find out additional information concerning Progent's expertise, custom programming, and education offerings for UNIX, Linux, Sun Solaris, Apple Mac, or Microsoft applications, refer to Progent's Business Application Experts Group.

Help Desk Service and Outsourcing Options
Progent offers a variety of support programs for Call Center assistance that include UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Call Center Operations Consulting and Staffing.

Progent's Call Center Outsourcing Services are designed mainly for businesses who require the timely availability of an effective Call Center but who have limited funds and IT management resources. Progent’s Virtual Help Desk is a seamless extension of your current Call Center staff. Progent can operate as a primary Call Center for your organization, represent an escalation resource for the most challenging network problems, or be available in those instances when your other resources are too busy. Progent's Call Center Consulting Services can aid you in building an efficient new Help Desk Call Center or enhancing your current one, evaluating or programming Help Desk software products to address the special requirements of your company, or adding supplemental staff to work remotely in conjunction with your internal Help Desk group to handle demanding scenarios like software migrations. To read more information on Progent's Help Desk Call Center support and outsourcing, visit Progent's Help Desk Call Center Services.

Progent's Remote Technical Support Technologies
Progent has deployed a set of customized tools, evolved during more than a decade of use, dedicated to enabling the most advanced quality of efficiency for delivering online engineering help and troubleshooting for small and midsize business IT systems. Progent provides secure Virtual Private Network support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN offsite connectivity allows the consultants of Progent's remote service group to interface to your environment without breaching corporate security.

Progent's highly evolved customer support database software keeps thorough histories of all service delivered to Progent's clients. Every authorized Progent team consultant has access to the specifics of support provided to every client by any staff engineer. This archive of problems and resolutions is organized as a readily searchable internal knowledge base that permits Progent's remote technical experts to share their knowledge company-wide to ensure that the value of Progent's support improves over time. Progent's certifications with major vendors such as Cisco and Microsoft permit access to additional extensive support databases and to vendors' in-house support staff that allow Progent's remote consulting specialists to arrive at the best solutions promptly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Immediately
To see how to get in touch with a UNIX, Linux, Solaris, Mac OS X engineer or a Cisco CCIE for emergency remote consulting support in Massachusetts, call 1-800-993-9400 or go to Expert Online Network Help.

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