If your business information network is in the state of Massachusetts you can now get quick phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to assist with urgent issues affecting your IT network. Progent retains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts accessible by phone of any independent service firm in the United States. The cost is competitive, charges are per minute, engagement is fast, and service is unbeatable.

In case your Massachusetts network is situated some distance from larger urban areas such as Boston, Worcester, Springfield, Lowell, or Cambridge, help from UNIX or Cisco CCIE experts is often limited when there's a network crash. This can result in a drop in income for your business, angry clients, unproductive workers, and defocused management. By contacting Progent's online services, you can get in touch with a qualified professional ready to provide assistance when you require it to keep your system operating.

Because Progent bills for telephone-based support on a per-minute basis, your business owes only for technical help delivered. Progent requires no service activation surcharge. Some remote service organizations apply large minimum payments or bill for each fifteen minutes or longer. Progent's fine granularity and simple billing policy eliminate big tabs for speedy fixes.

If your Massachusetts business needs remote support for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, call 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Support Services Unique?
Progent's seasoned staff of online support professionals possesses a broad range of world-class computer knowledge. This allows Progent's remote service specialists to deal successfully with the most challenging network trouble faster than is feasible with typical independent support firms or with the internal IT staff commonly found in small or mid-size businesses. Progent has refined the tools and experience to fix technical issues economically in a wide variety of computer configurations that feature mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE engineers have been awarded advanced certifications such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service engineers also have a number of high-level Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

In order to assist businesses that operate networks featuring a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's remote service team makes available the expertise of engineers who hold important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security consulting, Progent provides online contact with professionals with recognized security credentials such as Certified Information Security Manager consultants, CISSP specialists, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge combined with Progent's group approach to fixing technical difficulties streamlines trouble ticket escalation, if needed, to experts with relevant competence to deal with unusually intractable problems. This accelerates resolutions of urgent network problems, avoids network disruption, and minimizes maintenance invoices.

For businesses throughout Massachusetts, Progent offers virtually instant remote contact with a UNIX/Linux, Sun Solaris, Apple macOS or OS X engineer for urgent assistance to fix network issues that are affecting business productivity and are outside the skill set of your on-hand network support organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-qualified support professionals can interface with your computer environment using the latest remote troubleshooting utilities that allow them to perform rapid and economical evaluation and remediation of serious network problems.

Services Progent's Online Consulting Experts Can Provide Your Massachusetts Company
Progent's service specialists can provide advanced support for a comprehensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows technologies including:

Online Expertise for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online network service team can assist Massachusetts companies with a comprehensive assortment of IT products and technologies including network infrastructure, messaging support, security expertise for networks and business processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X systems, VMware products for processor economization and streamlined administration, and moving from outdated applications to contemporary solutions powered by updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.

Progent's service professionals can provide remote troubleshooting for computers powered by popular versions of the UNIX operating system such as: Apple macOS and OS X, Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or common Linux packages such as RedHat, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent is unmatched in the computer support industry for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network consultants who earn this prestigious credential by passing strenuous testing administered by Cisco. Most CCIEs are employed by large enterprises or national Internet service providers (ISPs), and consequently their help is not easily available to small and midsize businesses.

Progent is among the few IT technology support providers that makes sure that CCIEs stay available to support small and medium sized companies. In addition, Progent can provide fast communication with a CCIE via telephone so you can get immediate assistance for critical system issues that are hurting your productivity but are beyond the scope of your usual network support resources. Progent's CCIE support experts can connect to your environment via the latest remote support technology in order to perform quick and affordable analysis and remediation of critical network problems. To learn more concerning Progent's support for Cisco infrastructure, visit Cisco Technology Consulting Support.

Microsoft Partner for Remote Expertise for MS Windows
Progent's Microsoft-certified remote support engineers can provide network problem solving and consulting support for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your company the expertise of support engineers who can assist you with a broad range of technology practice areas including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, MS Exchange Server 2016 migration, Microsoft Exchange 2013 integration, Exchange 2010 management, SharePoint 2013 development, Lync integration and Microsoft Office Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2016 integration and development and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server training, Small Business Server 2011 consulting, and Windows Essentials migration and cloud integration.

Certified System Security Specialists
Progent provides you contact with expert CISM, CISA and CISSP security professionals who offer a range of system protection services that can enhance the defenses of your UNIX/Linux, Solaris, or macOS and OS X network against attacks or assist your business to recuperate quickly from an assault. Security solutions offered by Progent include: in depth security audits using platforms such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Hydra; fast recuperation from virus and worm attacks; configuring firewalls; planning secure architectures for remote and mobile access; securing your messaging system from spam and DHA attacks; and offering round-the-clock proactive monitoring. For additional information concerning Progent's security support for small and medium-size companies, go to Progent's Engineering Expertise for System Security.

Business Applications Support: Online Classes, Custom Programming, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh computing by offering help services and training in imaging, audio, and video. Progent's consultants offer help in a range of Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Team offers professional consulting expertise and training in special application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom development, and training for familiar Microsoft business applications including Microsoft CRM, Project, Word, and Microsoft Office Excel. To learn more on Progent's consulting, custom development, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.

Call Center Support Options
Progent provides several support programs for Call Center assistance that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Operations Consulting and Staffing Services.

Progent's Call Center Outsourcing Services are designed primarily for businesses who need the immediate availability of a professional Help Desk Call Center but who have limited funds and internal support bandwidth. Progents Virtual Help Desk is a transparent extension of your current Help Desk resources. Progent can act as a primary Help Desk for your organization, represent an escalation resource for tough network problems, or be ready in those situations when your ordinary resources are too busy. Progent's Help Desk Consulting Services can aid you in building an effective new Help Desk Call Center or improving your existing one, evaluating or programming Help Desk Call Center software products to meet the special needs of your business, or adding temporary staff to operate remotely in conjunction with your in-house Help Desk resources during high-demand events such as system upgrades.

Progent is a Microsoft Partner and maintains a large team of Cisco-certified networking experts. Progent's Call Center team of experienced UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to provide your clients instant communication with a large support team with extensive background in telephone-based help and online repair service for small and midsize business networks. Progent's concentration is on earning the Help Desk a respected reputation as a significant driver of company productivity, and Progent's mission is to resolve and not merely report problems. To read more information concerning Progent's Help Desk Call Center support and outsourcing services, go to Progent's Help Desk Support.

Progent's Remote Support Tools
Progent has deployed a collection of optimized tools, evolved over more than a decade of field experience, dedicated to promoting the highest quality of service for providing online engineering support and troubleshooting for small and medium-size business IT networks. Progent offers safe VPN support for VPN gateways from a variety of leading companies including Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN remote access enables the experts of Progent's online support team to interface to your environment remotely without breaching system security.

Progent's highly evolved customer support reporting system keeps comprehensive records for all support delivered to Progent's customers. Every authorized Progent staff consultant has the benefit of the details of services provided to each customer by any team member. This history of problems and resolutions is organized as a conveniently retrievable internal knowledge base that allows Progent's online support experts to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's technical support grows daily. Progent's partnerships with major vendors such as Cisco and Microsoft permit access to other extensive support knowledge bases as well as to manufacturers' in-house technical personnel that enable Progent's remote service experts to come up with the optimal resolutions quickly.

Contact a UNIX/Linux or Cisco Technical Support Specialist Now
To find out how to get in touch with a UNIX/Linux engineer or a Certified CCIE for emergency remote professional assistance in Massachusetts, phone 1-800-993-9400 or go to Expert Remote Computer Support.

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