For business networks located anywhere in the state of Massachusetts, Progent's Microsoft authorized consultants can deliver phone help and troubleshooting to solve your network systems problems quickly and cost effectively. Progent has developed enterprise-grade skills, sophisticated tools, and support databases to identify and repair network problems without the cost and time delays associated with on-site technical service dispatches.

If your Massachusetts company is located outside of the larger metro areas such as Boston, Worcester, Springfield, Lowell, or Cambridge, your nearby computer network support options may be limited in technical capability, or not available during urgent situations. This results in a computer network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progentís group of seasoned network engineers average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a extensive range of customers. This means you get not only the technical skills needed for the job, but an expert with proven methods for applying that expertise to provide efficient network solutions.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection specialists can help businesses to configure Progent's Email Guard Security Gateway to enforce standard and custom content security policies for scanning the content of email messages and attachments and blocking users from sending confidential or unauthorized information or spam. Email Guard's outbound email content filtering solutions can also help avoid being blacklisted and stay compliant with industry privacy standards and regulatory requirements like HIPPA, Sarbanes-Oxley, PCI DSS and PHI.

Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to design and implement a Wi-Fi wireless network optimized for your facilities, providing you a WLAN that delivers the coverage, performance, capacity, QoS, data protection, and roaming ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive onsite service. Progentís onsite wireless survey features physical inspection, spectrum and data protection assessment of your existing WLAN, analysis of your site's layout, measuring for RF interference, RF propagation modeling, identification of the best locations for customer-requested Wireless Access Points (WAPs) including Cisco Aironet APs, Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive report describing the new WLAN.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies compliance settings control, keeps track of network resources, protects against corporate data leakage, performs network health monitoring, allows safe end-user self service, and delivers a common control mechanism for managing mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft Gold-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can assist businesses of any size with any aspect of designing, installing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid environments.

In-depth Experience with Microsoft's Popular Server Technology
Progent offers in-depth experience with Microsoftís popular server platforms. Progent can provide Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 engineering services, Microsoft Windows 2003 assistance, Microsoft Windows 2000 support, Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 consulting, Exchange Server 2010 management, Microsoft Exchange 2007 technical support, Microsoft SQL Server 2016 integration, and Microsoft SQL Server 2012 and 2014 integration and application development.

MySQL Application Development and DBA Consulting
Progent's MySQL database management experts can provide a variety of affordable online support services to assist companies of all sizes to maximize the business benefit of MySQL. Consulting services provided by Progent for MySQL cover database administration support, application development, and MySQL migration assistance.

NetApp SAN Storage Solutions
Progent can provide enterprise customers online or onsite NetApp SAN consulting support for NetApp's complete line of SAN storage software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, system management, information assurance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN storage deployments efficiently based on best practices.

Comprehensive Support Services for Systems at Colocation Data Centers
There are several hundred enterprise-grade data center colocation sites in Northern California and major cities across the U.S., and Progent's colocation expert consultants can enhance your network's redundancy and performance by helping you choose a colocation site that addresses the particular needs of your organization such as geographic proximity, size, connectivity, affordability, and value-added features and services. Progentís data center IT services are intended for companies with hardware located at co-location hosting sites and in need of on-demand in-person assistance at the co-location site plus remote help from Microsoft and Cisco certified professionals. Progent provides a selection of collocation center consulting services such as system topology analysis, Windows and Linux server integration and support, tech support for server and communications infrastructure, development and deployment of high availability configurations, defining and implementing layered security structures, firewall configuration and support, designing load balancing solutions, and creating high-availability server clustering systems.

Cisco Unified Messaging and Collaboration Consulting Services
Progent offers online or onsite access to a Cisco Certified Internetwork Expert (CCIE) consultant to assist you to design, install, manage and troubleshoot unified communications networks based on Cisco Unified Communication technology in a local, cloud-based, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have extensive experience assisting companies of any size to create advanced collaboration solutions by providing expert services that include Cisco Unified Communications Manager (CUCM) and Cisco CallManager planning and deployment, Voice over IP and video phones and soft phones setup, and wireless VoIP phone deployment. Progent's consultants can assist you with Cisco's extensive library of UC applications like Cisco Jabber, WebEx, Unity Connection, Cisco Unified Contact Center Express (CCX), and Unified Mobility.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to orchestrate, automate and verify a repeatable process for recovering services rapidly following an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, and transparent site relocation, failback and site re-protect. SRM also enables transparent testing for site recovery, upgrades and patches and can generate reports to verify complete service recovery, validate Service Level Agreements and prove DR compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist your organization to plan, deploy, test and manage a DR solution powered by VMware Site Recovery Manager.

Microsoft Exchange Server 2013 Upgrade Support
Progent can provide expert Exchange 2013 migration consulting services including cost/benefit analysis, end-to-end project management, site analysis, cost estimates of new software and equipment needed, setting up your Active Directory forest and domains to work optimally with your Exchange Server 2013 environment, designing Database Availability Groups that provide HA and resilience to your mailbox servers, system verification at a client's site or at Progent's testing facility, setting up temporary coexistence between Microsoft Exchange 2013 and previous editions of Exchange Server, deployment of the new system, deactivating the old servers, and training for client's support group and end users.

64-bit Computing Migration Support Services
Progentís 64-bit upgrade support specialists can assist your organization to enhance your servers and desktop PCs affordably from 32 bits to 64 bits. Progent can help you to understand the risks and advantages of upgrading to 64-bit processing, design an economical migration process that minimizes business interruptions, and offer timely remote help to aid your organization to install 64-bit software and application programs on your existing computers. Progent's Microsoft Gold certified processing consultants can help your company to integrate the 64-bit editions of Microsoft platforms like Microsoft Windows Server 2008, SQL Server, Windows 7, and Microsoft Office Excel.

Deployment Consulting for Microsoft Lync Server 2013
Lync 2013 allows businesses of all sizes to create a manageable and secure communications environment that supports a BYOD computing style with IM, presence, web meetings with application sharing and whiteboard, as well as IP and PSTN calling enabled for a wide assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 experts can help you to assess the advantages of Lync Server 2013, create an in-house, cloud-based (via Lync Online) or hybrid model suitable for your current and future goals, deploy Lync 2013 in a way that expedites your ROI, and provide custom webinar and onsite training to your management team and end users. Progent has in-depth expertise in key pieces of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync Server 2013 with popular Office and Office 365 applications including Outlook clients, Word and PowerPoint. If you are already running Lync, Progent's Skype for Business Server experts can assist you to design and carry out an efficient migration to Skype for Business.

Talk to a Progent Network Support Expert
To find out how you can get in touch with a Progent computer consultant for remote or on-premises support in , call 1-800-993-9400 or go to Remote Computer Support.














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