For office computer networks located throughout the state of Massachusetts, Progent's Microsoft qualified consultants can provide remote phone assistance and remote troubleshooting to repair your network systems issues fast and cost effectively. Progent has developed world-class expertise, advanced software tools, and support databases to identify and resolve IT problems without the cost and time delays normally associated with onsite technical service visits.

If your Massachusetts company is situated beyond the larger metropolitan areas such as Boston, Worcester, Springfield, Lowell, or Cambridge, your nearby network systems support options may be limited in technical capability, or not available during a crisis. This results in a office network that is unusable or causing efficiency loss due to technical issues persisting for too long. Progentís staff of seasoned network engineers average more than 10 years of real-world computer industry experience, in the trenches of network systems support, performing a broad range of technical projects for a varied range of customers. This means you obtain not only the technical expertise needed for the job, but a consultant with field proven methods for applying that expertise to provide affordable network solutions.

CRISC-certified Risk Management Consultants
The CRISC program was established by ISACA to validate a consultant's skills to plan, deploy, and support IS controls to mitigate network risk. Progent offers the services of a CRISC-certified risk management consultant to help your company to develop and carry out a risk management strategy based on industry best practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and IT budget.

Juniper and NetScreen Support
Progent's Juniper Networks-authorized network consultants can help you to plan and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your network infrastructure, and upgrade smoothly from outdated equipment to the latest releases. Progent's Junos OS engineers can provide support for Juniper's premiere network operating system to help your business to streamline the administration and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platformS and can help organizations manage networks that incorporate a combination of Juniper's OS platforms.

Progent's Consulting and Development Services for Microsoft SQL Server 2016
SQL Server 2016 offers major enhancements in speed, capacity, security, availability, mobile computing support, plus built-in business intelligence. New features include PolyBase for processing relational and non-relational files simultaneously for big data applications, Jason support, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud-based resources. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide remote and on-premises expertise to help businesses of all sizes to design, deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange, SharePoint, Dynamics ERP, Skype for Business, and System Center Operations Manager (SCOM). In addition, Progent can assist you to make an efficient upgrade from SQL Server 2016 to a later version of Microsoft SQL Server.

ProSight DPS Managed Cloud Backup
Progent's ProSight Data Protection Services cloud backup and disaster recovery offers small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows fast restoration of critical files, applications and virtual machines that have become lost or corrupted due to component failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to recover your business-critical information. Find out about the entire ProSight portfolio of low-cost outsourced network management services for small and mid-size businesses.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service offers complete hosting of a small or mid-size organization's production servers in an environment that gives the highest degree of availability and expandability and is also easy to transfer to any data center. Progent's Private Cloud hosting options are based on proven virtualization platforms that allow small and midsize businesses with multi- platform environments to save dramatically on the costs of capital investments, system support, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence. Find out about Progent's ProSight family of managed IT services for small and mid-size organizations.

Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup solution can include a custom-designed physical appliance built by Barracuda or a virtual appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup protects vital company data generated locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting services to assist your business to design, integrate, manage and troubleshoot a BDR system based on Barracuda Backup. For more information, go to Barracuda Backup and disaster recovery consultants.

PC and Mobile Device Unified Configuration Management Support
Progent can provide Configuration Manager 2016 cloud integration, System Center 2012 Configuration Manager planning and installation and Microsoft Intune expertise to consolidate and streamline the administration of your desktops along with your web-facing tablets and smartphones. Progent can assist you to upgrade smoothly to Configuration Manager 2016 from a legacy change management solution or assist you to modify your existing SCCM 2016 environment to support your evolving IT needs.

Microsoft Office 365 Integration with On-premises Exchange
Microsoft allows you to create seamless hybrid ecosystems that combine Office 365 Exchange Online and on-premises installations of Exchange. This permits you to have specific Exchange mailboxes hosted on your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help you with any phase of planning, integrating and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve challenging technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on time and within budget. To find out more about Progent's consulting support for integrating Office 365 and on-premises Exchange systems, refer to Office 365 integration with on-premises Exchange.

64-bit Computing Upgrade Help
Progentís 64-bit migration specialists can assist you to update your application servers and desktop PCs affordably from 32 bits to 64 bits. Progent can help your company to understand the risks and advantages of upgrading to 64-bit processing, plan an economical migration strategy that reduces operational disruptions, and deliver timely remote help to aid you to configure 64-bit software and application programs on your existing hardware. Progent's Microsoft-certified engineers can assist you to install the 64-bit versions of Microsoft products such as Microsoft Windows Server, Exchange Server, Microsoft Windows 10, and Office Excel.

Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top data security vendors to provide centralized control and world-class security for your email traffic. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for inbound email. For outgoing email, the local security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your security perimeter. Find out more about the entire ProSight line of value-priced network management outsourcing services for small and medium-size businesses.

Expert IT Support for Systems at Colocation Sites
There are hundreds of enterprise-class data center colocation sites in the San Francisco Bay Area and larger cities across the United States, and Progent's colocation support group can improve your network's redundancy and performance by helping you choose a colocation site that meets the particular requirements of your organization such as geographic location, space, connectivity, budget, and value-added features and services. Progentís data center IT services are intended for companies with equipment housed at colocation hosting facilities and in need of timely in-person service at the co-location site plus online support from Microsoft and Cisco qualified experts. Progent offers a selection of colocation center support services including system topology evaluation, Windows and UNIX server integration and maintenance, tech support for server and communications networking, design and deployment of fault tolerant configurations, architecting and implementing layered security defenses, firewall configuration and troubleshooting, configuring load balancing environments, and planning high-availability server and storage clustering configurations.

Mac Consulting Services
Progent's engineers can provide Mac users a range of IT services such as remote Apple macOS and OS X desktop support, help with Mac software, Outlook for Mac and Exchange Server consulting, Mac protection and network infrastructure consulting, co-existence between Apple macOS and OS X and Microsoft Windows networks, and one-on-one training. For business networks built solely on Apple macOS and OS X or for systems that utilize a combination of Mac, Linux, and Windows-based servers and desktops, Progent has the experience and depth to handle the complexity of designing, configuring, and supporting a network infrastructure that is reliable, safe, efficient, and supportive of your company's objectives.

Talk to a Progent Network Consultant
To see how to access a Progent computer support expert for online or onsite support in , phone 1-800-993-9400 or visit Online Computer Support.














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