Small business IT networks situated anywhere in Michigan can get immediate online help from a Cisco certified CCIE network engineer to assist with critical issues that threaten your computer network. Progent retains the most extensive team of CCIE consulting experts available remotely of any independent service organization in the U.S. The cost is reasonable, charges are by the minute, engagement is fast, and support is unbeatable.

If your Michigan company is based beyond major urban areas including Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, help from Cisco certified CCIE experts may be difficult to find during a crisis. This could mean lost productivity for your company. By utilizing Progent's remote support, you can get in touch with a Cisco certified CCIE professional ready to deliver the help to keep your network running.

Why is Support from a Cisco CCIE So Important?
A CCIE is a top-level networking expert who earns this ultimate title by completing strenuous examinations administered by Cisco. A CCIE can tackle the most complex problems associated with network interfacing, repair, and configuration. Progentís CCIEs work directly with Cisco's internal engineers in identifying anomalies with Cisco IOS software and creating temporary alternatives or finding software updates to resolve problems. The vast majority of CCIEs are employed by large corporations or nationwide ISPs, and so their skills are not easily available to small businesses.

For small and midsize businesses throughout Michigan, Progent offers convenient, quick, and cost-effective online access to Cisco CCIE engineers. CCIEs are highly-qualified networking experts who are awarded this top-level classification only after strenuous examination by Cisco. CCIEs can handle even the most complex problems associated with network planning, implementation, capacity, troubleshooting, and maintenance. Progentís CCIE consultants cooperate closely with Cisco in-house staff in identifying problems with Cisco's IOS software and developing workarounds or obtaining patches to resolve anomalies. Progent can provide prompt remote response from a CCIE so that you are able to get immediate help for complex network issues that are affecting business productivity but are beyond the expertise of your usual network service resources. Progent's CCIE consulting experts can link to your network via advanced online support tools to provide rapid and cost-effective diagnosis and repair of urgent network difficulties.

Ways Progent's Cisco Professionals Offer Expertise with Cisco-Powered Networks in Michigan
Progent's Cisco-certified network engineers offer high-level help for a wide array of Cisco solutions such as:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and PIX 500 Firewalls
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. After Cisco's acquisition of Sourcefire, the whole family of ASA 5500-X devices can be configured to enable Firepower Services, built on Sourcefire's Snort technology, which is the market's most popular network intrusion protection system (IPS). Firepower services provide enhanced capabilities such as advanced malware protection (AMP), URL filtering, dynamic threat analytics, and security automation. Progent's Cisco-qualified CCIE network experts can help you to maintain your current PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite help with ASA 5500-X firewalls with Firepower Services and can help your organization to design, deploy, tune, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services. Read additional details about ASA 5500-X Next Generation Firewalls with Firepower Services integration and troubleshooting services.

Router Technology
Progent's CCIE qualified consultants can help your business to plan, setup, and manage a converged business network that can streamline operations, reduce expenses, and speed up payback on your IT investment. By teaming Cisco integrated services routers with Cisco Catalyst switches expertise and Aironet indoor and outdoor APs deployment help or Cisco Meraki cloud-managed APs configuration support, Progent can significantly increase the strategic value of your integrated network in Michigan. Progent offers extensive phone-based troubleshooting. To find out more about Progent's services for Cisco router technology, visit Cisco Routers Professional Support.

Cisco Aironet and Meraki 802.11ac Access Points and Wireless LAN Controllers
Progent can provide a Cisco-certified Wi-Fi integration consulting professional to help your business to design, deploy, maintain and repair a converged wired and wireless environment incorporating a wide range of wireless devices that offer the identical security, scalability, and ease of management you expect from your wired environment. Progent's Aironet Access Point consultants and Meraki Wireless Access Point consultants can help you to support legacy Wi-Fi solutions from Cisco or upgrade seamlessly to the latest 802.11ac-comaptible products. Progent can also help your IT team to carry out complex Cisco wireless IP phone integration with Cisco access points for mobile onsite collaboration. Progent's CISA and ISSAP security consultants can advise you about how to build security into your WLAN and into your company's processes. Progent's disaster recovery consultants and business continuity planners can help you to deploy the high availability features incorporated into Cisco's wired/wireless technologies so your converged infrastructure provides continuing business value. Progent offers economical remote and onsite wireless site surveys to help your company to design and deploy a wireless network with customized access point clusters optimized for your specific work area layout, building characteristics, and intended application.

Cisco Voice over IP Phone and IP Video Phone Integration
Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the latest media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly branded CallManager, or with Cisco Unified Communications Manager Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent's consultants can provide expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, solving IP phone registration issues, setting up SIP trunking, deploying ISR routers with CUBE VoIP networking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.

Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Collaboration
Cisco Unified Communications Manager (CUCM), formerly known as CallManager, operates as the core of Cisco's communications and collaboration platform. Unified CM and Unified CM Express offer a location-independent IP-PBX solution by integrating closely with unified messaging applications that include Unified CM IM and Presence Service, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's Cisco-certified CUCM and CallManager experts can help with any facet of CUCM setup and debugging in areas that include integrating Cisco VoIP phones and video IP phones, designing dial plans, configuring SIP connections and PSTN support, deploying Cisco ISR routers with CUBE networking support, designing UCS server failover solutions for high availability, and integration with Microsoft Exchange Server.

Catalyst, Nexus and Meraki Switches
Progent's Cisco CCIE-certified network consultants can provide expert remote and onsite support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for applications that range from small or midsize organizations and campus LANs to giant data centers and public clouds. Progent can help you to deploy Cisco's continually improving switching technology to realize the throughput, expandability, resilience, virtualization support, security and manageability demanded by your organization. For information about Progent's consulting and support for Cisco's market-leading family of Catalyst switches, refer to Cisco Catalyst switch consulting and support services. To learn about Progent's consulting and support for Cisco's Nexus family of data center switches, refer to Cisco Nexus switch consulting and troubleshooting services. For details about Progent's support services for Cisco Meraki switches, go to Meraki switches configuration and management.

Security and VPN Technology
Progent can give you access to a Cisco Certified Internetwork Expert (CCIE) or certified CCNP to help you to select, deploy, and maintain Cisco security technology. Progent's CISA and ISSAP security specialists can advise you about how to build security into your company's operations in Michigan and Progent's GIAC-certified information assurance consultants can help you to plan and maintain Security information and Event Management (SIEM) solutions that allow you to comply with regulatory mandates for timely incident reporting. Progent can help you to create a written security strategy to establish clear security policies, install monitoring and tracking utilities, design and install a secure connectivity infrastructure that includes technology from diverse vendors, offer outgoing spam filtering with policy-based content filtering for in-bound and outgoing email, and recommend procedures to maximize the safety of your infrastructure. Progent's security consulting can help you implement an firewall, set up safe remote access to email and corporate data, and install or repair VPNs. To learn more about Progent's services for Cisco security technology, go to Cisco VPN and Protection Consulting Support.

SIP Infrastructure Solutions: SIP Trunks and CUBE Configuration Expertise
Progent's Cisco CCIE-certified SIP infrastructure experts and Cisco CUBE integration consultants can assist your business to plan, deploy, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-based IP PSTN trunks. Progent can provide cost-effective online or onsite support to help businesses to migrate efficiently to an advanced unified communications environment that offers accelerated return on investment. Progent's Gold-certified Microsoft collaboration experts can help you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business and Lync for access to a SIP PSTN trunk.

Cisco-based Network Management
Progent's Cisco-qualified network consultants can show you how to use Cisco's network management tools alongside an array of powerful third-party programs to develop a comprehensive network management strategy to keep your network functioning smoothly, conserve valuable resources, protect your information, recover quickly from hardware breakdowns or malicious assaults, and enable you to expand or reassign system hardware effectively and economically as your Michigan organization evolves.

Progent can also help you to use network management utilities to analyze and classify system data to enable traffic shaping, which allows you to configure Cisco routers to enforce a variety of bandwidth constraints on certain classes of activity according to the priorities you specify. By buffering and sorting data packets above your committed rates, and by giving priority to the most important applications, traffic shaping can keep service provider overage penalties from spiraling out of control and/or avoid gaps in worker productivity resulting from brute force enforcement of your network bandwidth restrictions during peak demand. To learn additional information concerning Progent's network management support services for Cisco-powered networks, visit Network Management Engineers for Cisco-based Environments.

NetApp and Cisco Private Cloud Architecture Consulting
FlexPod Datacenter is a best-practice private cloud architecture created and tested jointly by NetApp and Cisco to consolidate servers, network infrastructure and SAN storage resources for hosting shared business applications and management tools. To find out additional information about Progent's consulting services for NetApp and Cisco FlexPod private clouds integration, see NetApp and Cisco Private Cloud Platform Consulting.

How to Get in Touch with a Cisco CCIE Network Expert Now
To see how you can get in touch with a Cisco certified CCIE for remote assistance in Michigan, call 1-800-993-9400 or visit Urgent Online Network Support.

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