For business network systems located throughout the state of Michigan, Progent's Microsoft authorized consultants can deliver online support and remote troubleshooting to fix your computer network issues fast and cost effectively. Progent has developed enterprise-grade expertise, sophisticated utilities, and support knowledge bases to diagnose and fix network problems without the cost and delays associated with in-person technical service calls.

If your Michigan business is situated outside of the larger metropolitan areas such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, your nearby computer support options may be limited in expertise, or unavailable during an emergency. This results in a office network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís staff of network engineers average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a varied range of customers. This means you obtain not only the technical expertise needed for the job, but a consultant with field proven methods for applying that expertise to provide cost effective network solutions.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection consultants can assist you to configure Progent's ProSight Email Guard Security Gateway to enforce specified content security policies for monitoring the content of email messages and attachments and blocking users from sending sensitive or inappropriate data or spam. ProSight Email Guard's outbound email content filtering solutions can also help your business avoid reputation loss and stay in compliance with industry security standards and regulatory mandates like HIPAA and Sarbanes-Oxley. Find out about the entire ProSight series of low-cost network management outsourcing services for small businesses.

SQL Server 2012 Support Services
Progent offers the expertise of Microsoft-certified SQL Server 2012 engineers and experienced database application developers, DBAs, project managers, Cisco-certified network engineers, disaster recovery planning specialists, and certified security professionals to assist your business to manage your Microsoft SQL Server 2012 solution and configure a cost-effective and safe IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012. Progent can also assist your company to migrate to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Eliminate Dependence on an Individual Freelance Consultant
By developing a relationship with a full-service IT consulting and support company such as Progent as opposed to a freelance consultant, you are ensured fast access to experienced professionals whenever you require them. You no longer have to be concerned that sickness, training, vacations, or conflicting jobs with different customers will leave you with no support during a crisis.

Cisco Voice over IP Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can assist you to configure, manage, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP devices to the latest media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Unified CM Express to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent can deliver support with any facet of Cisco VoIP Phone integration including designing dial plans, resolving IP phone registration issues, configuring SIP PSTN trunks and CUBE session border controllers, installing ISR G2 routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.

Consulting Expertise for System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network monitoring and management tools and is intended to offer a unified mechanism for deploying and administering virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with any aspect of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you upgrade efficiently from older versions of Virtual Machine Manager, design workflows for building and deploying virtual machines and hosts, implement high-availability scale-out clusters, connect your datacenter resources with public clouds, configure virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to assess the potential advantages of the latest technologies like Storage Replica and Shielded VMs. Progent's certified virtualization professionals offer world-class Windows Hyper-V consulting and VMware ESXi expertise.

World-class Cisco Support from Expert CCIE-certified Engineers
Progentís exclusive group of Cisco certified CCIE network engineers have been awarded a certification reserved for the most accomplished experts for designing, configuring, installing, and troubleshooting a diverse range of Cisco networking and interconnectivity solutions. There are only 7,000 certified CCIEs worldwide, and attaining this distinction involves extensive proof of competency via written examinations and hands-on testing to make sure that CCIEís can apply knowledge to practical problems. CCIEís have a fundamental understanding of root networking technologies and protocols that allow for quickly crafting multi-vendor solutions.

Immediate Help for Urgent Problems
With Progentís urgent online network support services, you can receive instant help for problems that are causing network disruption. Remote help does away with the lengthy delay and increased cost associated with in-person technical help. For ordinary network administration tasks, Progentís online support consultants can finish most jobs within minutes of a request, instead of requiring your company to wait for hours for on-site support to show up.

Best Practices Applied by Expert Consultants
Many companies located away from cities with plentiful network consultants resort to less qualified or inexperienced local consultants for critical computer network support. This can produce a system that is undependable or inefficient. Progentís staff of Microsoft and Cisco certified engineers average more than a decade of real-world industry experience, in the trenches of network support, performing a wide range of information system services for a broad selection of clients. Consequently, with Progent you get not just high-level network engineering knowledge, but an engineer who understands computer industry best practices in applying those skills to solve real-world business network issues efficiently and in a consistent fashion.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX consultant to help you design, deploy, manage and repair VMware vSphere-based virtualization solution for local datacenters, private and public clouds, or hybrid cloud systems. Progent's VMware vSphere and NSX consultants offer advanced knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud used for managing private and public cloud and hybrid cloud environments that provide maximum uptime, data security, and disaster recovery.

One-stop Shopping for Full-spectrum Computer Network Consulting Services
Progent can act as a one-stop solution for the majority of IT support requirements for small businesses. While concentrated on supporting solutions from Microsoft and Cisco, Progent consultants regularly deploy, configure, and troubleshoot products from leading hardware and software vendors including Check Point Software, WatchGuard, and Symantec. Progent also provides expertise for Apple Mac OS X and Apple IOS technology, Linux technical help, Citrix Systems virtualization help, and Juniper expertise.

Consulting Services for SCOM 2016
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and dependable uptime for critical applications by offering unified, mixed-platform tracking of physical and virtual infrastructure installed throughout on-premises datacenters and private and public clouds. Progent's consulting team can provide world-class remote and onsite support to help businesses of all sizes to design, implement, optimize, enhance and repair SCOM 2016 deployments. Progent's Operations Manager 2016 consulting experts can help your company to move to Operations Manager 2016 from older versions of Operations Manager or from other IT infrastructure monitoring products, or combine a variety of monitoring systems into a unified IT management solution. Progent can also help you expand your SCOM 2016 environment to include resources hosted on public clouds by providing Microsoft Azure integration consulting and Amazon AWS hybrid cloud solutions.

Office 365 Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 Exchange Online and on-premises installations of Exchange. This permits you to have certain mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft Gold-certified Exchange consultants can help your organization with any facet of planning, integrating and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can provide as-needed support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Office 365 solution is successfully completed on schedule and within budget. To find out more about Progent's consulting services for hybrid Office 365 and on-premises Exchange environments, go to Office 365 integration solutions with on-premises Exchange.

Exchange 2013 Upgrade Consulting
Progent can provide expert Microsoft Exchange Server 2013 migration support such as risk/benefit analysis, outsourced or co-sourced project management services, site prep, specification of all new software and hardware needed, setting up your Active Directory (AD) forest and its domains to work optimally with your Exchange 2013 environment, designing DAGS that deliver maximum availability to your mailbox servers, system testing at a client's location or at Progent's testing lab, setting up temporary coexistence of Exchange 2013 and previous versions of Exchange, deployment of the production Exchange environment, deactivating the previous system, and webinar training for customer's IT staff and end users.

Talk to a Progent Network Support Expert
To see how you can access a Progent computer support expert for online or onsite help in , phone 1-800-993-9400 or visit Online Network Support.














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