For small company computer networks located within the state of Michigan, Progent's Microsoft certified technical experts can provide phone help and troubleshooting to fix your computer system issues fast and affordably. Progent has developed world-class skills, sophisticated utilities, and support knowledge bases to troubleshoot and repair network problems without the high cost and time delays normally associated with in-person service dispatches.

If your Michigan organization is situated beyond the larger metro areas such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, your nearby computer network support choices may be limited in technical capability, or unavailable during a crisis. This can result in a computer network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progentís group of network engineers average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a broad range of customers. This means you obtain not only the technical expertise needed for the task, but a consultant with proven methods for applying that expertise to provide cost effective network solutions.

Part-time CIO Services
Progent can supply organizations with an IT management professional who can serve as a part-time Chief Information Officer. This veteran IT officer can provide long-term direction to help your company to deploy sensible technology to improve business processes so they align more closely with your business goals. Your business can create and install a well conceived IT plan without absorbing the cost of a full-time Chief Information Officer. Key services Progent's temporary CIO can perform include growth strategies, rationalizing technology budgets, developing and tracking models for ROI, analyzing business processes, negotiating contracts with suppliers, defining security and compliance policies, monitoring service level agreements, automating data center management, desktop management solutions, software revision tracking, and disaster recovery preparedness.

Progent's Consulting Services for Microsoft SQL Server 2016
Microsoft SQL Server 2016 offers significant enhancements in speed, scale, security and compliance, availability, mobile computing integration, and built-in analytics and reporting. Innovations include PolyBase for handling SQL and NoSQ files simultaneously for data warehousing, R language integration, Row-level Security, Mobile Reports, and seamless management of on-premises and cloud resources. Progent's Microsoft certified SQL Server 2016 consultants can provide remote and on-premises support to assist businesses of all sizes to plan, implement, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

ProSight Network Audits for Evaluating Network Health
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size businesses to obtain an objective assessment of the health of their information system. Powered by some of the leading remote monitoring and management platforms available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the configuration of your core infrastructure devices conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a cleaner and safer AD environment. Both options also provide the ongoing benefits of state-of-the-art remote network monitoring and management technology. These benefits can include simpler management, improved compliance with government and industry security requirements, more efficient utilization of IT assets, quicker troubleshooting, more reliable backup and recovery, and increased uptime. To find out more about ProSight Network Health Checks and to view sample reports, visit ProSight Network Audits.

Microsoft Project Server Expertise
Progent's certified Microsoft Project Server experts offer comprehensive online and on-premises support services for Project Server and for all Microsoft platforms that work closely with Project Server. Consulting services provided by Progent include Microsoft Project Professional set up, SharePoint Server 2013 planning and deployment, Microsoft SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, MS Exchange 2016 Server migration, Exchange Server 2013 consulting, Exchange Server 2010 maintenance,Excel and Microsoft Office 365 Excel development, and PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE consultants to help your company to optimize your environment to accommodate local, branch office, home-based, and mobile workers so they can utilize Project Server to work together securely and efficiently. Progent's security consultants can assist you to adopt and police security policies that safeguard important business data without interfering with the productive exchange of authorized data.

iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide affordable online assistance to assist your business to design, configure, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you through occasional technical roadblocks or long-term engagements to help you complete large-scale initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you build or maintain a highly available, protected and scalable network infrastructure that is best suited to your computing model. Progent also offers remote or on-premises training to show you how to manage and use your iOS devices in a secure, team-oriented environment that maximizes the business value of your IT network.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service combines advanced virtual server platforms, a state-of-the-art datacenter facility, and the support experience of Progent's Microsoft Gold Certified engineering team to provide small businesses a complete network outsourcing alternative that improves network dependability and protection, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting structure, the customer owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be transported immediately to a new hardware environment without lengthy and chancy reconfiguration. With Private Cloud hosting, your business is not held hostage to a single hosting provider. Learn more about Progent's ProSight family of managed services for small businesses.

The Progent Test and Design Lab at the Herakles/Quality Technology Services Internet Data Center
Progent's Test and Training Lab located at the QTS Data Center in Sacramento, California has a variety of dedicated computers and network equipment intended to be utilized remotely or on site to accommodate system testing, evaluations, performance modeling, troubleshooting, business continuity planning, education, and other purposes to help Progent's customers succeed with major projects.

Linux Support Services and Windows/Linux Integration
If your organization's network mixes Linux technology with Windows, Progent can help you to integrate your servers into a cohesive system that permits all your operating systems to coexist peacefully for easy management, seamless data exchange, fault tolerance, high performance, and tight security. If you are developing Linux based-software on a network that includes Microsoft-powered servers, workstations, and applications, Progent offers full-service outsourcing that allows you to concentrate on your area of high-value expertise.

Web Development Consulting
If you want to revamp your company web, develop internal Webs for functions such as HR or employee education, establish a standout Web presence for a new business, or create world-class, data-driven web applications, Progent can provide skilled and experienced web designers and developers. Progent's consultants can also assist your company to host your web environment by designing and maintaining a protected, dependable server and communications environment that includes offsite and mobile access. Services available through Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training for popular web development platforms. For database-driven web applications, Progent can provide the help of certified SQL Server programmers, Oracle programmers and database administrators, and MySQL experts.

Windows Server 2012 Integration Services
Progent's certified Windows Server 2012 R2 consulting experts can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration plans, optimize your network for local, multi-site, cloud-based, and partial-cloud datacenters, train your IT management, team, create an enterprise-wide security plan, streamline network management, assist with creating applications, and build and validate a disaster recovery/business continuity plan. If you are considering moving from Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions experts can help you to evaluate the value of Windows Server 2016 for your business and design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model.

64-bit Processing Migration Help
Progentís 64-bit upgrade support experts can assist your organization to enhance your servers and workstations efficiently from 32 to 64 bits. Progent can assist your company to understand the costs and benefits of upgrading to 64-bit computing, plan a cost-effective migration strategy that reduces business interruptions, and deliver responsive remote help to assist your organization to install 64-bit software and applications on your existing computers. Progent's Microsoft certified processing consultants can help you to install the 64-bit versions of Microsoft products such as Windows Server 2008, SQL Server, Windows 7, and Microsoft Office Excel.

ProSight WAN Watch Network Infrastructure Monitoring and Management
Progentís ProSight WAN Watch infrastructure monitoring and management service makes it easy and inexpensive for small and mid-sized businesses to map, monitor, optimize and debug their connectivity hardware such as routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when potential issues are detected. By automating tedious management activities, ProSight WAN Watch can knock hours off common tasks like making network diagrams, expanding your network, finding devices that need important software patches, or isolating performance issues. Learn about Progent's entire ProSight portfolio of affordable managed services for small and medium-size businesses.

Mac OS X Support
Progent's consultants for Apple Mac OS X technology can provide Mac OS X users a range of technical services including desktop support, assistance with Apple Mac applications, security and accessibility consulting, integration with Windows environments, and one-on-one training. For small business networks based exclusively on Macintosh OS X or for environments incorporating a combination of Mac, Linux, and Microsoft based servers and desktops, Progent has the background and depth to deal with the challenge of designing, configuring and maintaining a network infrastructure that is stable, secure, fast, and supportive of your business goals.

Consulting and Troubleshooting Services for System Center 2012 Operations Manager
Progent's Microsoft certified Microsoft SCOM 2012 consultants have over 10 years of experience designing, deploying, enhancing and troubleshooting Microsoft SCOM environments and can provide companies of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or onsite technical support to help you to fix serious problems detected by SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager expertise to assist you to upgrade cost-effectively from SCOM 2012 to SCOM 2016.

Talk to a Progent Network Support Expert
To find out how you can get in touch with a Progent network support expert for online or onsite assistance in , call 1-800-993-9400 or visit Remote Computer Help.

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