If your company network is in the state of Michigan you can now get quick phone-based contact with a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to resolve complex problems involving your IT network. Progent maintains one of the largest teams of UNIX and CCIE-certified support professionals available online of any independent service firm in the U.S. Rates are affordable, charges are per minute, sign-up is quick, and service is unbeatable.

If your Michigan network is located some distance from major urban neighborhoods such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts could be limited when there's an urgent situation. This could mean a loss of productivity for your business, upset customers, idle employees, and distracted management. By contacting Progent's remote support, you have access to a qualified engineer ready to deliver help whenever you require it to keep your computer network running.

Because Progent bills for remote service per minute, your company is invoiced just for technical help received. Progent requires no service activation surcharge. Some online support firms apply significant minimum fees or bill for each fifteen minutes or more. Progent's by-the-minute granularity and simple billing model avoid unexpectedly large tabs for speedy fixes.

If your Michigan company needs technical assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's online support, call 866-776-4368, or see Contact Progent.

Why is Progent's Online Support Program Special?
Progent's seasoned team of remote support professionals offers a wide range of world-class information technology skills. This enables Progent's online service experts to deal successfully with the most complex technical problems faster than is feasible with ordinary third-party service organizations or with the internal support resources commonly available to small or mid-size businesses. Progent has refined the tools and skills to repair technical issues efficiently in a wide variety of network configurations that feature mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Check out Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE engineers have earned major credentials such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support engineers also hold a number of high-level Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), CCVP, and Design Professional.

In order to assist companies that operate networks powered by a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote support group offers the expertise of engineers with important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security expertise, Progent provides phone-based support from engineers with recognized security credentials such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional consultants. The scope of Progent's expertise combined with Progent's team-oriented approach to repairing network problems streamlines service escalation, if needed, to experts with relevant competence to resolve particularly tough jobs. This speeds up remediation of emergency network problems, avoids network downtime, and reduces maintenance bills.

For businesses throughout Michigan, Progent offers fast remote communication with a UNIX, Linux, Solaris, macOS or OS X specialist for emergency support to repair computer issues that are damaging productivity and are outside the comfort zone of your on-hand IT support organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-certified engineers can connect to your system with state-of-the-art remote troubleshooting utilities that allow them to deliver fast and efficient analysis and remediation of critical network problems.

Services Progent's Remote Support Experts Can Provide Your Michigan Business
Progent's network engineers can deliver advanced support for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft products and technologies including:

Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online computer support staff can help Michigan companies with a comprehensive set of computer products and technologies including system infrastructure, messaging support, security expertise for computer systems and business processes, Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, VMware technologies for server economization and streamlined administration, and migration from outdated systems to current environments based on updated versions of UNIX/Linux, Solaris, macOS and OS X, or Microsoft Windows.

Progent's service experts offer online troubleshooting for systems based on leading versions of the UNIX OS such as: Apple macOS and OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or mainstream Linux products such as RedHat Linux, SUSE, Debian-GNU and Slackware.

Cisco Network Architecture and Security Solutions
Progent leads the network support arena for providing immediate and economical access to Cisco CCIEs. CCIEs are sought-after networking professionals who earn this rare credential by passing strenuous testing administered by Cisco. The vast majority of Cisco CCIEs are employed by large corporations or national ISPs, and consequently their skills are not easily available to smaller companies.

Progent is one of the few computer consulting providers that makes sure that Cisco CCIEs stay available to assist small and medium sized organizations. Also, Progent can provide fast communication with a Cisco CCIE by telephone so your company can receive timely help for critical network issues that are disrupting your business but are not within the experience of your usual system support personnel. Progent's CCIE support experts can connect to your system by utilizing the latest remote support technology in order to perform quick and cost-effective diagnosis and remediation of critical network problems. For more concerning Progent's services for Cisco network appliances, visit Cisco Technology Consulting Services.

Microsoft Certified Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-certified remote support experts can provide computer repair and consulting support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the expertise of support engineers who can assist your company with a broad range of technology expertise such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 consulting, Exchange 2010 maintenance, SharePoint Server 2013 design, Lync integration and Microsoft Office Communications Server troubleshooting, Forefront TMG 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud monitoring, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online training, SBS Server 2011 support, and Windows Essentials migration and cloud integration.

Qualified System Security Experts
Progent offers you contact with certified CISA, CISM, and ISSAP security consultants who offer a range of system protection solutions to strengthen the protection of your UNIX/Linux, Solaris, or macOS and OS X environment against assaults or help you to recuperate rapidly from a breach. Security solutions provided Progent include: extensive security audits utilizing technologies such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Metasploit and Hydra; efficient recuperation from virus and worm attacks; configuring firewalls; designing safe architectures for off-site and mobile connectivity; protecting your messaging infrastructure against spam and DHA attacks; and offering continual network monitoring. To learn more information on Progent's security services for small and midsize companies, go to Progent's Consulting Expertise for System Security.

Applications Support: Webinar Training, Development, Troubleshooting
Progent's Mac technology experts can support the creative facets of Mac computing by offering consulting services and training in graphics, audio, and motion video. Progent's support professionals can provide expertise in a variety of Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Group offers in-depth consulting expertise and training in specific application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom programming, and training for familiar Microsoft applications such as CRM, Office Project, Microsoft Office Word, and MS Office Excel. To read more on Progent's consulting, custom programming, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.

Help Desk Support Options
Progent provides a variety of service offerings for Help Desk services that include UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Process Consulting and Staffing.

Progent's Help Desk Outsourcing Services are intended mainly for companies who need the timely accessibility of a professional Call Center but who have limited funds and internal support resources. Progent’s Virtual Help Desk is a seamless extension of your existing Helpdesk resources. Progent can act as a main Help Desk for your business, serve as an escalation resource for the most challenging technical problems, or be available in those situations when your ordinary resources are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an efficient new Help Desk or improving your existing one, selecting or programming Call Center application software to address the special needs of your business, or providing supplemental staff to work online with your in-house Call Center group to deal with high-demand events like system upgrades. To read more concerning Progent's Help Desk service and outsourcing, see Progent's Call Center Services.

Progent's Remote Service Tools
Progent's highly evolved customer support reporting software keeps comprehensive histories of all support provided to Progent's clients. Each authorized Progent staff consultant has the benefit of the details of support provided to each customer by any team member. This archive of issues and resolutions is structured as a readily accessible proprietary knowledge base that allows Progent's remote support experts to share their knowledge company-wide to ensure that the value of Progent's support grows daily. Progent's certifications with key vendors including Cisco and Microsoft make available additional extensive technical support knowledge bases as well as to vendors' internal technical personnel that enable Progent's online consulting experts to find the optimal resolutions quickly.

Get in Touch with a UNIX/Linux or Cisco Network Assistance Expert Immediately
To see how to get in touch with a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for urgent online professional expertise in Michigan, phone 1-800-993-9400 or go to Urgent Online Computer Support.















© 2002- 2019 Progent Corporation. All rights reserved.