If your business network is in the state of Michigan you can now get fast online contact with a UNIX or CCIE-certified professional to assist with the toughest problems involving your computer network. Progent offers the services of one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts accessible remotely of any independent support firm in the country. The cost is affordable, billing is per minute, sign-up is immediate, and support is unbeatable.

If your Michigan organization is located outside of major urban neighborhoods such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, the availability of UNIX or CCIE-certified engineers could be problematic when there's an urgent situation. This could mean lost productivity for your business, angry customers, idle workers, and distracted executives. By calling Progent's remote support, you can get in touch with a qualified engineer ready to deliver assistance when you have to have it to get your computer network running.

Because Progent bills for online help on a per-minute basis, your company is invoiced exclusively for technical help delivered. Progent asks for no initialization fee. Many online consulting organizations demand large minimum time requirements or bill for each quarter hour or more. Progent's by-the-minute granularity and straightforward pricing model save you from unexpectedly large tabs for quick repairs.

If your Michigan business needs technical help for UNIX/Linux, Solaris, Apple Mac OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or see Contact Progent.

Why is Progent's Remote Support Program Unique?
Progent's experienced team of online consulting professionals offers a wide array of in-depth computer skills. This enables Progent's remote service specialists to deal successfully with the most challenging network trouble more quickly than is possible with typical third-party service firms or with the in-house support staff usually available to small or mid-size companies. Progent has refined the technology and experience to repair technical issues efficiently in many different network configurations that incorporate combinations of UNIX/Linux, Solaris, Apple Mac OS X, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Sun Solaris, Apple Mac, and CCIE consultants have been awarded professional credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service engineers also have a variety of key Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

In order to assist companies who run environments based on a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft operating systems, Progent's online service team makes available the assistance of support specialists have earned important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent offers online contact with professionals who have earned the industry's top security credentials such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and ISSAP consultants. The range of Progent's expertise combined with Progent's cooperative approach to fixing technical difficulties allows trouble ticket escalation, when called for, to experts with sufficient competence to resolve particularly tough support calls. This accelerates remediation of urgent network problems, avoids network disruption, and minimizes technical support invoices.

For businesses throughout Michigan, Progent enables immediate remote communication with UNIX/Linux, Solaris, Apple Mac engineer for urgent help to fix information system issues that are affecting productivity but are not within the comfort zone of your in-house IT support group. Progent's UNIX/Linux, Sun Solaris, Apple Mac OS X, and Cisco CCIE-qualified engineers can interface with your network via state-of-the-art remote support technologies that allow them to perform fast and economical analysis and resolution of critical network issues.

Services Progent's Phone-based Support Experts Can Offer Your Michigan Business
Progent online professionals can deliver advanced assistance for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft technologies including:

Online Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Solaris, and Apple Mac OS X phone-based network support staff can help Michigan small businesses to maintain a large set of information products and technologies that include system infrastructure, email solutions, security consulting for computer systems and business operations, Windows integration with UNIX, Linux, Solaris, or Apple Mac platforms, VMware options for server consolidation and centralized administration, and migration from out-of-date systems to current environments powered by newer versions of UNIX/Linux, Sun Solaris, Apple Mac OS X, or Windows.

Progent's support experts offer online troubleshooting for computers based on leading versions of the UNIX platform such as: Apple Mac OS X, Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or mainstream Linux platforms including RedHat, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Solutions
Progent leads the computer support industry for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network consultants who earn this prestigious certification by passing thorough examinations administered by Cisco. The vast majority of CCIEs are hired by large enterprises or national ISPs, and so their skills are not easily available to the general public.

Progent is one of the rare computer support firms that ensures that CCIEs stay available to assist small and medium sized companies. In addition, Progent can provide fast contact with a Cisco CCIE via telephone so your company can receive timely support for complex system problems that are hurting your business but are beyond the experience of your local IT support resources. Progent's CCIE consultants can access your system by utilizing secure on-line support tools in order to provide fast and cost-effective analysis and remediation of serious network problems.

Cisco qualified experts from Progent can help your business to design, configure, and manage a converged network infrastructure that can streamline business processes, lower costs, and accelerate time to positive ROI. By combining Cisco routers experience with Catalyst switches consulting services and Aironet wireless technology configuration help, Progent can significantly enhance the strategic value of your connectivity environment in Michigan. For more on Progent's support for Cisco infrastructure, visit Cisco Technology Consulting Services.

Gold Certified Partner for Online Technical Support for MS Windows
Progent's Microsoft-qualified online support experts offer network troubleshooting and IT help for all Microsoft server products. Progent is a Microsoft Gold Partner and can offer your business the assistance of consulting engineers who can help you with a broad variety of technology expertise including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 support, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 integration, Exchange Server 2010 monitoring and support, SharePoint Server 2013 development, Lync integration and Microsoft Office Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2016 integration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager network monitoring, Project Server and Server Online training, SBS Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

Certified Security Engineers
Progent offers you contact with accredited CISM and ISSAP security engineers who can deliver a range of system protection solutions to improve the resistance of your UNIX/Linux, Sun Solaris, or Mac OS X network against assaults or assist you to recuperate quickly from an attack. Security services offered by Progent include: extensive security analysis utilizing utilities such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Solar Winds and Hydra; fast recovery from malicious assaults; setting up firewalls; designing safe techniques for off-site and mobile access; securing your email infrastructure from spam and directory harvest attacks; and offering continual proactive monitoring. To read more information about Progent's security expertise for small and midsize companies, visit Progent's Engineering Expertise for Network Security.

Business Applications Services: Webinar Training, Development, Troubleshooting
Progent's Apple Mac technology consultants can support the creative aspect of Macintosh environments by offering help services and training in imaging, sound, and motion video. Progent's consultants offer expertise in a variety of Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Team offers in-depth engineering support and training in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, customization, and education for familiar Microsoft business applications including Microsoft CRM, MS Office Project, MS Office Word, and Excel. For more about Progent's expertise, custom development, and training services for UNIX, Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, visit Progent's Applications Experts Services.

Call Center Outsourcing Options
Progent provides several service offerings for Help Desk Call Center assistance that include UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Process Consulting and Staffing.

Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Partner and Progent's Help Desk staff of seasoned UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft experts are available to offer your customers fast access to a dependable technical support resource with extensive experience in telephone-based help and remote access repair service for small and medium-size business networks. Progent's concentration is on earning the Help Desk Call Center a respected recognition as a significant driver of company performance, and Progent's charter is to fix rather than just report problems. For additional information about Progent's Help Desk support and outsourcing services, visit Progent's Call Center Support.

Progent's Online Service Technologies
Progent's powerful service database system stores extensive documentation of all support provided to Progent's clients. Every active Progent staff consultant has access to the specifics of services rendered to each client by any team member. This archive of trouble tickets and resolutions is structured as a conveniently retrievable internal database that enables Progent's remote technical professionals to communicate their knowledge with the whole team to make sure that the value of Progent's support improves over time. Progent's certifications with key industry leaders including Cisco and Microsoft permit access to additional extensive technical support databases as well as to manufacturers' in-house support staff that enable Progent's online service experts to arrive at the optimal solutions promptly.

Contact a UNIX/Linux or Cisco Network Assistance Expert Immediately
To find out how to contact a UNIX, Linux, Solaris, Mac OS X consultant or a Cisco certified CCIE for urgent online consulting help in Michigan, phone 1-800-993-9400 or visit Expert Remote Network Support.

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