If your company information network is in the state of Michigan you can now get quick phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to fix emergency issues involving your IT network. Progent retains among the largest groups of UNIX and Cisco CCIE support professionals available remotely of any nationwide support organization in the United States. Rates are competitive, billing is per minute, engagement is immediate, and service is unbeatable.

In case your Michigan network is located outside of major metropolitan neighborhoods including Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts could be problematic during an emergency. This can cause a drop in revenue for your company, upset customers, idle workers, and defocused management. By utilizing Progent, you can get in touch with a qualified consultant ready to offer help when you need it to get your network operating.

Because Progent bills for online support per minute, your business owes just for services delivered. Progent asks for no initialization surcharge. Many online service firms demand substantial minimum payments or bill for every fifteen minutes or more. Progent's small granularity and straightforward billing mechanism do away with unexpectedly large invoices for speedy repairs.

If your Michigan business requires technical support for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or go to Contact Progent.

Why is Progent's Online Support Services Unique?
Progent's experienced staff of online consulting engineers possesses a broad array of in-depth information technology knowledge. This allows Progent's online service specialists to resolve the most challenging network trouble more quickly than is feasible with typical independent support firms or with the internal support staff commonly found in smaller companies. Progent has developed the technology and experience to repair problems efficiently in many different computer environments that feature combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE support experts have qualified for professional credentials including Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support engineers also have a variety of high-level Cisco credentials including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, CCVP, CCDA and CCDP.

In order to help businesses who maintain networks based on a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's online support team can provide the help of consultants have earned prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security expertise, Progent provides online contact with engineers who have been awarded major security certifications including CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge combined with Progent's cooperative approach to repairing technical difficulties allows service escalation, if appropriate, to experts with relevant competence to resolve particularly tough support calls. This accelerates resolutions of urgent problems, prevents network disruption, and reduces maintenance invoices.

For companies anywhere in Michigan, Progent allows immediate remote access to a UNIX/Linux, Sun Solaris, macOS or OS X specialist for emergency support to troubleshoot technical problems that are impacting your business and are not within the scope of your in-house IT service resources. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-certified support professionals can interface with your computer environment by means of the latest remote troubleshooting utilities in order to provide fast and economical analysis and resolution of critical network problems.

Services Progent's Remote Consulting Experts Can Offer Your Michigan Business
Progent online professionals can offer expert support for a comprehensive array of UNIX, Apple OS X, Cisco, and Windows products and technologies such as:

Online Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based computer support staff can help Michigan companies to maintain a large set of information products and technologies such as system infrastructure, email solutions, security consulting for networks and company operations, Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X systems, virtual server options for processor economization and centralized management, and transitioning from out-of-date applications to current environments powered by newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or MS Windows.

Progent's service experts can provide online technical help for computers based on popular derivatives of the UNIX platform including: macOS and OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or familiar Linux packages such as RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Products
Progent is unmatched in the computer support industry for providing immediate and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are high-level network consultants who earn this prestigious certification by passing strenuous testing administered by Cisco. Most CCIEs work for large enterprises or nationwide Internet service providers, and so their skills are not readily accessible to smaller companies.

CCIE qualified engineers from Progent can help you to design, configure, and maintain an integrated network infrastructure that can simplify business processes, cut costs, and speed the path to positive ROI. By offering Cisco integrated services routers experience with Catalyst switches support and Cisco Aironet wireless technology integration assistance, Progent can significantly increase the strategic value of your integrated network in Michigan. For more information about Progent's services for Cisco network appliances, refer to Cisco Network Professional Support.

Microsoft Partner for Remote Technical Support for MS Windows
Progent's Microsoft-certified remote service experts can provide computer system troubleshooting and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the assistance of consulting engineers who can assist you with a wide range of technology practice areas such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration, Exchange 2010 management, SharePoint Server 2013 development, Microsoft Lync integration and Microsoft Communications Server 2007 upgrade, Forefront TMG 2010 administration and ISA Server migration, Microsoft SQL Server 2016 migration and programming and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server planning, SBS Server 2011 support, and Windows Essentials cloud integration.

Certified System Security Professionals
Progent offers you access to expert CISM, CISA and CISSP security professionals who can deliver a variety of system protection services to improve the immunity of your UNIX/Linux, Sun Solaris, or macOS and OS X network against attacks or help your business to revive rapidly from a breach. Security solutions provided Progent include: in depth security audits using utilities such as GFI LANguard NSS, NMAP Port Scanner, and software from Metasploit and Nikto; efficient recovery from virus and worm assaults; configuring firewalls; establishing safe architectures for off-site and mobile connectivity; securing your email infrastructure from spam and DHA attacks; and offering round-the-clock automated monitoring. To learn more on Progent's security support for small and midsize companies, refer to Progent's Consulting Expertise for Network Security.

Applications Support: Training, Custom Development, Integration
Progent's Apple Mac technology experts can support the creative facets of Macintosh environments by providing consulting services and training in graphics, audio, and video. Progent's consultants offer expertise in a variety of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Team offers in-depth consulting support and training in special application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, programming, and training for popular Microsoft applications including Microsoft CRM, Project, MS Word, and Excel. To learn more concerning Progent's expertise, programming, and training offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.

Call Center Support Alternatives
Progent provides a selection of programs for Help Desk assistance including UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Operations Consulting and Staffing Services.

Progent is a Microsoft-Certified Partner and has a skilled team of Cisco-certified network experts. Progent's Help Desk Call Center staff of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to provide your customers fast contact with a reliable support team with years of experience in phone support and online repair service for small and midsize business information systems. Progent's focus is on earning the Help Desk a positive image as a significant driver of company productivity, and Progent's goal is to resolve rather than simply document problems. To learn additional information about Progent's Call Center outsourcing, refer to Progent's Help Desk Services.

Progent's Remote Service Tools
Progent's powerful service reporting software keeps thorough documentation for all service delivered to Progent's customers. Every authorized Progent staff engineer has access to the history of support rendered to each client by any team engineer. This database of issues and solutions is organized as a conveniently retrievable proprietary database that permits Progent's remote technical experts to share their experiences company-wide to ensure that the effectiveness of Progent's technical support grows over time. Progent's partnerships with major industry leaders such as Cisco and Microsoft permit access to additional extensive support knowledge bases as well as to vendors' internal engineering staff that allow Progent's online consulting experts to come up with the optimal solutions promptly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Now
To learn how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Certified CCIE for urgent online engineering help in Michigan, phone 1-800-993-9400 or visit Expert Remote Network Help.

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