If your company network is in the state of Michigan you can depend on quick online help from a UNIX or Cisco CCIE expert to fix critical issues affecting your computer network. Progent retains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants accessible online of any independent support firm in the U.S. The cost is competitive, charges are by the minute, sign-up is quick, and service is world class.

If your Michigan organization is based outside of larger metropolitan areas like Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, support from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts could be limited during an emergency. This can result in lost income for your company, angry customers, unproductive workers, and distracted executives. By utilizing Progent, you can get in touch with a qualified consultant ready to deliver help whenever you need it to keep your computer network operating.

Because Progent bills for phone service on a per-minute basis, your business is invoiced only for services received. Progent imposes no service activation charge. Some remote consulting companies demand large minimum fees or bill for every fifteen minutes or longer. Progent's small granularity and simple billing policy eliminate big invoices for speedy repairs.

If your Michigan business needs technical help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based help, call 866-776-4368, or go to Contact Progent.

Why is Progent's Online Technical Support Program Special?
Progent's experienced staff of remote support professionals possesses a broad range of world-class computer skills. This allows Progent's remote technical support experts to deal successfully with the most challenging technical problems faster than is possible with ordinary independent support firms or with the internal support resources commonly available to small or mid-size companies. Progent has developed the technology and skills to repair problems efficiently in a wide variety of computer environments that incorporate combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE service specialists have earned professional credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support engineers also hold a variety of key Cisco certifications such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), CCVP, CCDA and CCDP.

In order to assist businesses that maintain environments featuring a combination of UNIX/Linux, macOS and OS X, and Microsoft operating systems, Progent's online service group makes available the expertise of engineers have earned prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide high-level security expertise, Progent offers remote contact with engineers who hold major security certifications such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP engineers. The range of Progent's technical knowledge combined with Progent's cooperative approach to fixing network problems streamlines trouble ticket escalation, if appropriate, to experts with sufficient background to resolve particularly intractable support calls. This accelerates remediation of emergency problems, prevents network disruption, and minimizes maintenance bills.

For companies throughout Michigan, Progent allows virtually instant online access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer for emergency help to troubleshoot technical issues that are affecting your business but are not within the comfort zone of your on-hand IT service resources. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-certified network experts can interface with your network with advanced remote troubleshooting technologies in order to deliver quick and affordable analysis and remediation of serious computer issues.

Troubleshooting Services Progent's Online Consulting Experts Can Offer Your Michigan Company
Progent's service specialists can provide expert support for a comprehensive array of UNIX, Apple, Cisco, and Microsoft solutions including:

Online Expertise for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote technical service staff can assist Michigan companies to maintain a large assortment of information products and technologies such as network architecture, email solutions, security expertise for computer systems and business processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, virtual server products for processor economization and streamlined administration, and transitioning from older applications to modern environments based on updated versions of UNIX/Linux, Solaris, macOS and OS X, or Microsoft Windows.

Progent's support professionals can provide online technical help for systems powered by major versions of the UNIX OS such as: macOS and OS X, Sun Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or familiar Linux platforms such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent leads the computer support arena for offering immediate and economical access to Cisco CCIEs. CCIEs are sought-after network consultants who are awarded this prestigious credential by passing intense examinations supervised by Cisco. Most Cisco CCIEs are employed by large corporations or nationwide Internet service providers, and so their services are not readily available to smaller companies.

Progent is one of the few IT consulting providers that ensures that CCIEs stay accessible to support small and mid-size businesses. Also, Progent can provide fast contact with a Cisco CCIE via telephone so that you can get timely assistance for urgent system problems that are hurting your productivity but are not within the scope of your ordinary network support group. Progent's CCIE support experts can connect to your network using sophisticated remote troubleshooting tools in order to execute rapid and affordable analysis and resolution of serious system problems. For additional information on Progent's expertise in Cisco network appliances, visit Cisco Network Engineering Expertise.

Microsoft Partner for Remote Technical Support for Windows
Progent's Microsoft-certified remote support experts can provide computer repair and consulting support for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the expertise of support engineers who can assist you with a wide variety of platform expertise including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 support, MS Exchange 2016 planning and deployment, Exchange 2013 integration, Exchange Server 2010 monitoring and support, SharePoint 2013 application development, Microsoft Lync implementation and Microsoft Office Communications Server 2007 troubleshooting, Forefront TMG management and ISA Server maintenance, SQL Server 2016 migration and programming and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager monitoring and reporting, Project Server training, SBS Server support, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified System Security Consultants
Progent offers you contact with qualified CISM and ISSAP security engineers who offer a range of system protection solutions that can improve the defenses of your UNIX/Linux, Solaris, or macOS and OS X environment against internal or external threats or assist you to revive promptly from an assault. Security services provided Progent include: comprehensive security analysis utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Metasploit and Hydra; fast recovery from virus and worm assaults; configuring firewalls; planning secure architectures for off-site and mobile connectivity; securing your messaging system against spam and directory harvest attacks; and offering round-the-clock automated monitoring. To read more on Progent's security support for small and midsize companies, go to Progent's Engineering Support for System Security.

Applications Support: Webinar Training, Programming, Integration
Progent's Mac technology experts can promote the creative facets of Macintosh environments by offering help services and training in graphics, sound, and video. Progent's support professionals can provide help in a range of Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Group offers professional consulting support and education in specific application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and education for Microsoft business applications including Microsoft CRM, MS Office Project, MS Office Word, and Microsoft Office Excel. To read additional information concerning Progent's consulting, custom development, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.

Call Center Support and Outsourcing Options
Progent provides a variety of programs for Help Desk services including UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Call Center Operations Consulting and Staffing.

Progent is a Microsoft Partner and has a skilled team of Cisco-certified network specialists. Progent's Call Center team of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals can offer your customers easy access to a large technical support resource with years of experience delivering phone support and online repair service for small and midsize business networks. Progent's concentration is on giving the Help Desk a respected reputation as a solid driver of business productivity, and Progent's goal is to resolve and not just document problems. To learn additional information concerning Progent's Help Desk support and outsourcing services, see Progent's Call Center Support.

Progent's Online Technical Support Technologies
Progent has deployed a collection of optimized technologies, evolved during many years of use, focused on promoting the highest quality of efficiency for delivering online technical help and repair for small and medium-size company information systems. Progent provides secure VPN support for VPN gateways from multiple popular companies including Microsoft, Cisco, Netscreen and Watchguard. Protected VPN online connectivity enables the experts of Progent's Technical Response Center to interface to your environment remotely without breaching system security.

Progent's powerful service reporting software includes extensive records of all support delivered to Progent's customers. Every active Progent staff consultant has access to the history of support provided to every client by any team engineer. This database of trouble tickets and solutions is organized as a conveniently searchable proprietary database that allows Progent's online technical professionals to share their knowledge company-wide to ensure that the efficiency of Progent's support grows daily. Progent's certifications with major vendors such as Cisco and Microsoft make available other extensive technical support knowledge bases as well as to manufacturers' in-house technical staff that allow Progent's remote consulting experts to arrive at the best resolutions quickly.

Talk to a UNIX/Linux or Cisco Network Support Expert Now
To learn how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Certified CCIE for emergency remote consulting help in Michigan, call 1-800-993-9400 or go to Urgent Online Network Support.

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