If your company IT network is in Michigan you now have fast remote access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE engineer to fix the toughest issues that threaten your IT network. Progent retains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals available remotely of any nationwide service organization in the U.S. The cost is competitive, charges are by the minute, sign-up is fast, and service is unbeatable.

If your Michigan office is based outside of larger metropolitan areas like Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be problematic when you have a crisis. This could mean a drop in income for your company, upset customers, unproductive workers, and distracted management. By calling Progent's remote support, you can get in touch with a qualified engineer who can offer assistance when you have to have it to get your computer network on line.

Because Progent bills for telephone-based help by the minute, your business is invoiced only for services provided. Progent requires no initialization surcharge. Many remote consulting companies demand significant minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity and simple pricing model do away with unexpectedly large invoices for quick fixes.

If your Michigan company needs technical assistance for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based help, phone 866-776-4368, or refer to Contact Progent.

What Makes Progent's Online Technical Support Services Special?
Progent's seasoned staff of online support professionals offers a wide array of in-depth computer knowledge. This allows Progent's online service specialists to deal successfully with the most challenging network trouble more quickly than is possible with ordinary independent service organizations or with the in-house IT resources usually available to small or mid-size companies. Progent has refined the tools and skills to repair technical issues economically in a wide variety of computer environments that feature mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE support experts have earned advanced certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support team members also have a number of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), CCVP, and Design Professional.

In order to assist companies that operate environments powered by a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's online service group makes available the assistance of engineers with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security consulting, Progent offers online support from engineers who hold important security credentials such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge combined with Progent's cooperative approach to fixing network problems streamlines service escalation, when called for, to experts with sufficient background to deal with unusually intractable problems. This speeds up resolutions of serious problems, prevents system disruption, and minimizes maintenance invoices.

For businesses anywhere in Michigan, Progent allows immediate online contact with a UNIX/Linux, Solaris, Apple macOS or OS X engineer for critical help to fix network issues that are affecting productivity but are beyond the experience of your on-hand IT support organization. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-qualified network experts can interface with your system with state-of-the-art remote troubleshooting utilities that allow them to deliver quick and efficient diagnosis and remediation of critical computer issues.

Troubleshooting Services Progent's Remote Consulting Experts Can Offer Your Michigan Company
Progent's service specialists can deliver expert help for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows products and technologies such as:

Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online technical service staff can help Michigan small businesses with an extensive assortment of information products and technologies that include network architecture, email solutions, security expertise for computer systems and business operations, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or macOS and OS X systems, virtual server technologies for server economization and streamlined management, and transitioning from out-of-date applications to contemporary environments powered by newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.

Progent's service professionals can provide online troubleshooting for systems based on major variants of the UNIX OS such as: macOS and OS X, Solaris, IBM AIX OS, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or common Linux platforms including RedHat, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent is unmatched in the computer support arena for providing immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network professionals who qualify for this rare credential only after strenuous testing administered by Cisco. The vast majority of Cisco CCIEs are hired by big enterprises or nationwide Internet service providers (ISPs), and as a result their skills are not easily accessible to the general public.

Progent is among the rare computer service firms that ensures that Cisco CCIEs stay accessible to support small and mid-size companies. In addition, Progent facilitates convenient access to a Cisco CCIE by telephone so that you can benefit from timely support for urgent system issues that are disrupting your productivity but are beyond the experience of your ordinary network support providers. Progent's CCIE support experts can access your system using state-of-the-art remote troubleshooting tools in order to perform rapid and cost-effective analysis and resolution of critical network anomalies. For additional information concerning Progent's expertise in Cisco infrastructure, see Cisco Network Professional Support.

Microsoft Certified Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-qualified remote service engineers offer computer system repair and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the expertise of consulting engineers who can help your company with a broad variety of platform practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 maintenance, MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Exchange 2010 maintenance, SharePoint Server development, Lync Server 2010 implementation and Microsoft Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway administration and ISA Server maintenance, SQL Server 2016 integration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud monitoring and analytics, System Center 2012 Operations Manager monitoring and reporting, Project Server and Server Online planning, SBS Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified Security Specialists
Progent offers you contact with expert CISA, CISM, and ISSAP security consultants who can deliver a range of security solutions to enhance the defenses of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against attacks or assist your business to recover rapidly from an assault. Security services provided Progent include: comprehensive security audits utilizing technologies such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Metasploit and Nikto; efficient recuperation from malicious attacks; configuring firewalls; planning secure architectures for off-site and mobile connectivity; securing your email system against spam and directory harvest attacks; and implementing continual network monitoring. To read more concerning Progent's security expertise for small and midsize businesses, visit Progent's Consulting Services for Network Security.

Applications Services: Webinar Training, Development, Troubleshooting
Progent's Mac technology experts can support the creative facets of Mac environments by offering consulting services and education in graphics, sound, and motion video. Progent's consultants can provide help in a variety of Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Team can supply professional engineering expertise and education in special application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and training for Microsoft business applications such as Microsoft CRM, MS Office Project, MS Office Word, and Office Excel. To learn more about Progent's expertise, custom development, and training offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.

Help Desk Outsourcing Options
Progent provides three support programs for Help Desk Call Center services including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Operations Consulting and Staffing.

Progent is a Microsoft-Certified Partner and maintains a large roster of Cisco-authorized network infrastructure specialists. Progent's Help Desk Call Center staff of experienced UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts can give your customers easy access to a large support resource with years of experience in telephone-based help and remote access repair service for small and midsize business information systems. Progent's concentration is on earning the Call Center a respected recognition as a solid contributor to company performance, and Progent's charter is to fix rather than just report problems. For more about Progent's Help Desk support and outsourcing, go to Progent's Help Desk Support.

Progent's Online Support Tools
Progent has developed a collection of optimized tools, evolved over years of field experience, dedicated to allowing the most advanced quality of efficiency for providing remote engineering help and troubleshooting for small and medium-size company information systems. Progent provides safe Virtual Private Network support for VPN gateways from multiple leading companies such as Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN remote connectivity allows the engineers of Progent's remote service group to connect to your system remotely without compromising corporate security.

Progent's sophisticated service database system keeps extensive histories for all service delivered to Progent's customers. Every active Progent staff engineer has the benefit of the history of services provided to every customer by any staff member. This history of problems and fixes is organized as a readily searchable proprietary knowledge base that allows Progent's online support engineers to share their knowledge company-wide to ensure that the effectiveness of Progent's support grows over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft make available other vast support knowledge bases as well as to manufacturers' internal support staff that enable Progent's online consulting specialists to find the optimal solutions quickly.

Contact a UNIX/Linux or Cisco Network Assistance Expert Immediately
To find out how you can contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for emergency remote professional expertise in Michigan, phone 1-800-993-9400 or visit Expert Online Network Help.

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