If your business information network is in Michigan you can have quick phone-based help from a UNIX or Cisco CCIE professional to fix emergency issues affecting your computer network. Progent offers the services of one of the most extensive teams of UNIX and Cisco CCIE consultants available remotely of any independent support firm in the country. Rates are affordable, billing is by the minute, engagement is fast, and service is unbeatable.

If your Michigan company is situated far from major metropolitan neighborhoods like Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, help from UNIX or CCIE-certified engineers could be problematic when there's a crisis. This can cause a drop in revenue for your company, angry customers, idle workers, and distracted management. By utilizing Progent, you have access to a qualified engineer ready to deliver assistance whenever you need it to keep your system running.

Because Progent charges for online help on a per-minute basis, your business is invoiced just for technical help delivered. Progent imposes no initialization charge. Some remote service organizations demand significant minimum time requirements or bill for each quarter hour or more. Progent's small granularity and straightforward pricing policy save you from big bills for speedy solutions.

If your Michigan company requires remote support for UNIX, Linux, Solaris, Apple Mac or Cisco technology, visit Progent's online help, phone 866-776-4368, or refer to Contact Progent.

Why is Progent's Remote Support Services Special?
Progent's seasoned team of online support engineers offers a wide array of in-depth computer knowledge. This allows Progent's remote technical support specialists to deal successfully with the most complex network trouble more quickly than is feasible with ordinary third-party support firms or with the in-house IT staff commonly found in small or mid-size businesses. Progent has refined the tools and skills to repair problems efficiently in a wide variety of network environments that feature combinations of UNIX/Linux, Solaris, Apple Mac OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, Apple Mac, and CISCO CCIE consultants have been awarded professional certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support experts also hold a number of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, Voice Professional, CCDA and CCDP.

To assist businesses who operate environments featuring a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows technology, Progent's online support team makes available the assistance of engineers with prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security consulting, Progent offers online support from engineers who hold major security certifications such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge coupled with Progent's group approach to fixing technical difficulties allows trouble ticket escalation, when called for, to experts with relevant background to deal with particularly tough problems. This accelerates remediation of serious problems, avoids network disruption, and reduces maintenance invoices.

For companies in the state of Michigan, Progent enables immediate online access to UNIX, Linux, Sun Solaris, Mac engineer for urgent expertise to repair network problems that are threatening your business and are outside the experience of your ordinary network support resources. Progent's UNIX/Linux, Solaris, Mac OS X, and CCIE-qualified consultants can interface with your system by means of state-of-the-art remote troubleshooting utilities that allow them to provide rapid and affordable diagnosis and resolution of critical network problems.

Troubleshooting Services Progent's Remote Support Experts Can Offer Your Michigan Company
Progent's service specialists are qualified to provide expert assistance for an extensive array of UNIX/Linux, Apple, Cisco, and Microsoft products and technologies such as:

Remote Support Services for UNIX, Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Solaris, and Mac OS X online network service team can assist Michigan small businesses with a comprehensive array of information products and technologies such as system infrastructure, messaging support, security expertise for computer systems and business processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Apple Mac systems, virtual server technologies for processor economization and streamlined administration, and moving from outdated applications to current environments powered by updated versions of UNIX, Linux, Solaris, Apple Mac OS X, or Microsoft Windows.

Progent's service professionals offer remote troubleshooting for systems based on popular versions of the UNIX operating system such as: Apple Mac OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or mainstream Linux platforms such as RedHat, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the network support arena for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking engineers who qualify for this prestigious certification by passing strenuous examinations administered by Cisco. The vast majority of Cisco CCIEs work for big enterprises or nationwide Internet service providers (ISPs), and consequently their expertise is not readily available to the general public.

Progent is one of the few IT service firms that makes sure that CCIEs stay available to help small and mid-size companies. In addition, Progent facilitates convenient communication with a CCIE by phone so that you can benefit from immediate assistance for urgent network issues that are impacting your business but are outside the experience of your usual IT support resources. Progent's CCIE consultants can connect to your network using secure on-line troubleshooting technology to perform rapid and affordable diagnosis and repair of urgent network problems.

CCIE qualified consultants from Progent can assist your company to design, setup, and maintain an integrated network infrastructure that can streamline operations, cut costs, and speed time to profitability. By offering Cisco routers experience with Catalyst switches consulting services and Cisco wireless products configuration help, Progent can greatly enhance the strategic value of your information system in Michigan. To learn more concerning Progent's services for Cisco network appliances, see Cisco Network Consulting Expertise.

Microsoft Gold Certified Partner for Remote Technical Support for MS Windows
Progent's Microsoft-qualified remote service professionals can provide computer system repair and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can offer your business the expertise of support engineers who can assist you with a wide variety of technology expertise including Windows Server 2012 R2 integration, Windows Server 2008 maintenance, MS Exchange 2016 Server migration, Exchange 2013 integration, Microsoft Exchange Server 2010 maintenance, SharePoint Server 2013 application development, Lync Server integration and Office Communications Server 2007 troubleshooting, Forefront TMG 2010 management and ISA Server migration, SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) system monitoring, Project Server training, Small Business Server 2011 support, and Windows Essentials migration and cloud integration.

Certified System Security Consultants
Progent offers you access to certified CISM, CISA and CISSP security consultants who offer a range of system protection services that can enhance the protection of your UNIX, Linux, Solaris, or Apple Mac OS X network against internal or external threats or assist you to recover rapidly from a breach. Security solutions available from Progent include: extensive security evaluation utilizing platforms such as GFI LANguard, NMAP Port Scanner, and utilities from Solar Winds and Netcat; efficient recovery from malicious assaults; configuring firewalls; planning safe techniques for remote and mobile connectivity; securing your email infrastructure against viruses, spam and DHA attacks; and implementing 24x7 proactive monitoring. To read more concerning Progent's security support for small and medium-size businesses, refer to Progent's Professional Expertise for Network Security.

Business Applications Services: Webinar Training, Customization, Problem Solving
Progent's Apple Mac technology consultants can support the creative aspect of Macintosh environments by offering consulting services and training in graphics, audio, and video. Progent's support professionals can provide expertise in a variety of Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Team offers in-depth consulting support and education in specific application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, programming, and training for popular Microsoft applications such as CRM, Microsoft Project, MS Word, and Microsoft Excel. To find out more information on Progent's expertise, programming, and education offerings for UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.

Help Desk Call Center Service and Outsourcing Options
Progent offers three programs for Help Desk services including UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are intended primarily for businesses who need the timely availability of a professional Help Desk Call Center but who have relatively small funds and internal support resources. Progent’s Virtual Help Desk is a transparent supplement to your current Helpdesk staff. Progent can operate as a primary Call Center for your business, represent an escalation alternative for the most challenging technical problems, or be ready in overflow instances when your ordinary resources are swamped. Progent's Help Desk Consulting Services can aid you in building an effective new Help Desk or improving your existing one, selecting or programming Help Desk Call Center software products to meet the particular requirements of your company, or adding temporary personnel to operate online with your internal Help Desk group to handle high-demand scenarios such as software migrations. For more information concerning Progent's Call Center outsourcing, see Progent's Help Desk Services.

Progent's Online Technical Support Technologies
Progent's powerful service reporting system includes thorough records of all support provided to Progent's clients. Every active Progent staff engineer has the benefit of the history of support rendered to each client by any staff engineer. This database of issues and solutions is structured as an easily searchable proprietary database that enables Progent's online support professionals to share their experiences company-wide to make sure that the effectiveness of Progent's support improves daily. Progent's partnerships with key industry leaders such as Cisco and Microsoft permit access to other extensive technical support knowledge bases and to manufacturers' internal support staff that allow Progent's remote service experts to come up with the optimal resolutions quickly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Expert Immediately
To see how you can get in touch with a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Certified CCIE for urgent remote consulting help in Michigan, call 1-800-993-9400 or go to Expert Online Computer Help.

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