If your company information network is in the state of Michigan you can depend on quick phone-based technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified professional to help with critical problems involving your network. Progent maintains among the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants accessible online of any nationwide service firm in the country. The cost is affordable, charges are by the minute, engagement is fast, and support is unbeatable.

If your Michigan organization is situated some distance from larger metropolitan neighborhoods like Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, contact with UNIX or CCIE-certified experts is often limited when you have a network crash. This can result in a loss of income for your company, upset clients, idle workers, and defocused executives. By calling Progent, you have access to a certified professional ready to offer expertise whenever you require it to get your network running.

Since Progent charges for remote support on a per-minute basis, your company pays exclusively for support received. Progent asks for no startup charge. Many online service organizations apply significant minimum time requirements or charge for every quarter hour or longer. Progent's one-minute granularity and straightforward billing policy avoid large bills for quick fixes.

If your Michigan business needs online help for UNIX/Linux, Sun Solaris, Apple Mac OS X or Cisco technology, visit Progent's remote support, call 866-776-4368, or see Contact Progent.

What Makes Progent's Online Technical Support Program Special?
Progent's experienced staff of online consulting engineers has a wide range of in-depth computer knowledge. This allows Progent's remote service experts to deal successfully with the most complex network trouble more quickly than is possible with ordinary third-party service firms or with the in-house IT staff commonly found in smaller businesses. Progent has developed the technology and experience to fix technical issues efficiently in many different network configurations that feature combinations of UNIX, Linux, Sun Solaris, Mac, Microsoft Windows, and Cisco technologies. (See Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CISCO CCIE support experts have earned professional certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support engineers also have a number of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional, and Design Professional.

To help companies who maintain environments featuring a mix of UNIX/Linux and Microsoft technology, Progent's online support team makes available the services of consultants with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security consulting, Progent provides online support from professionals who have qualified for major security credentials such as CISM Engineers, CISSP experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise combined with Progent's cooperative approach to repairing network problems streamlines trouble ticket escalation, if needed, to experts with relevant background to deal with particularly intractable support calls. This speeds up resolutions of urgent network problems, avoids system downtime, and minimizes maintenance invoices.

For companies anywhere in Michigan, Progent offers virtually instant remote communication with UNIX/Linux, Solaris, Mac OS X consultant for emergency support to repair technical issues that are impacting productivity and are not within the experience of your local network support group. Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and Cisco CCIE-qualified network experts can connect to your network via state-of-the-art remote support technologies that allow them to provide rapid and affordable diagnosis and remediation of serious IT problems.

Services Progent's Phone-based Consulting Experts Can Provide Your Michigan Company
Progent's online professionals can offer expert assistance for an extensive array of UNIX/Linux, Apple, Cisco, and Microsoft products and technologies including:

Online Expertise for UNIX/Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Solaris, and Apple Mac online computer service team can help Michigan small businesses with an extensive set of computer products and technologies such as network architecture, messaging support, security consulting for networks and business processes, Windows integration with UNIX/Linux, Sun Solaris, or Apple Mac systems, VMware technologies for processor economization and centralized management, and migration from older applications to modern environments based on updated versions of UNIX, Linux, Sun Solaris, Apple Mac, or MS Windows.

Progent's service professionals can provide online technical help for systems based on leading versions of UNIX such as: Mac OS X, Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or mainstream Linux platforms such as RedHat, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Solutions
Progent leads the network support arena for offering immediate and economical access to Cisco CCIEs. CCIEs are sought-after networking professionals who are awarded this rare certification by passing intense testing supervised by Cisco. Usually Cisco CCIEs are employed by large enterprises or nationwide ISPs, and as a result their skills are not readily accessible to small and mid-size businesses.

Progent is among the rare network support firms that ensures that Cisco CCIEs are available to assist small and medium sized companies. In addition, Progent can provide convenient contact with a Cisco CCIE via phone so your company can get immediate help for critical network issues that are disrupting your productivity but are not within the experience of your local IT maintenance resources. Progent's CCIE consultants can tie into your network by utilizing sophisticated remote support tools to provide rapid and affordable diagnosis and resolution of serious network anomalies.

CCIE and CCNP certified engineers from Progent can help you to design, implement, and service an integrated business network that can simplify operations, cut costs, and speed time to productivity. By combining Cisco routers experience with Catalyst switches support and Cisco wireless products integration assistance, Progent can greatly enhance the strategic value of your connectivity environment in Michigan. To find out more information about Progent's expertise in Cisco network appliances, see Cisco Network Engineering Support.

Microsoft Gold Certified Partner for Online Expertise for MS Windows
Progent's Microsoft-qualified remote support experts offer network repair and IT assistance for all Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can provide your organization the expertise of support engineers who can assist you with a wide variety of technology practice areas such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, MS Exchange Server 2016 planning and deployment, Exchange Server 2013 configuration, Exchange Server 2010 management, SharePoint 2013 development, Lync implementation and Microsoft Communications Server 2007 troubleshooting, Forefront TMG administration and ISA Server maintenance, Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, System Center 2012 Operations Manager monitoring and reporting, Project Server and Server Online training, SBS Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

Certified System Security Professionals
Progent provides you the services of expert CISM, CISA and CISSP security consultants who offer a variety of security services that can enhance the defenses of your UNIX/Linux, Sun Solaris, or Mac OS X environment against internal or external threats or assist you to recover quickly from an attack. Security services available from Progent include: comprehensive security audits using tools such as GFI LANguard, NMAP Port Scanner, and utilities from Metasploit and Hydra; rapid recovery from virus and worm assaults; integrating firewalls; planning secure architectures for remote and mobile connectivity; protecting your email system from spam and directory harvest attacks; and offering 24x7 network monitoring. To read more information on Progent's security support for small and medium-size businesses, see Progent's Consulting Expertise for Network Security.

Business Applications Support: Webinar Training, Custom Programming, Integration
Progent's Apple Mac technology consultants can support the creative facets of Mac computing by offering consulting services and education in imaging, sound, and video. Progent's support professionals offer expertise in a range of Apple Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Group can supply in-depth engineering support and education in specific application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and training for popular Microsoft applications such as Microsoft CRM, MS Project, Microsoft Word, and Microsoft Office Excel. To read more information concerning Progent's expertise, custom development, and training offerings for UNIX/Linux, Solaris, Apple Mac, or Microsoft applications, go to Progent's Business Application Experts Services.

Call Center Outsourcing Options
Progent provides several programs for Help Desk assistance including UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Help Desk Operations Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed primarily for companies who need the immediate availability of a professional Help Desk but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a transparent extension of your current Call Center team. Progent can operate as a primary Help Desk Call Center for your business, serve as an escalation alternative for tough network problems, or be ready in overflow situations when your ordinary resources are swamped. Progent's Help Desk Consulting Services can assist you in establishing an effective new Help Desk or enhancing your existing one, evaluating or programming Call Center software products to meet the particular requirements of your business, or providing supplemental staff to operate online with your internal Call Center group to handle demanding events like software migrations. To read additional information about Progent's Help Desk support and outsourcing, go to Progent's Help Desk Services.

Progent's Remote Technical Support Technologies
Progent has deployed a set of optimized technologies, evolved during more than a decade of field experience, dedicated to enabling the highest standard of efficiency for providing online engineering help and repair for small and medium-size company IT networks. Progent provides secure VPN support for VPN gateways from a variety of leading companies including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN offsite access permits the engineers of Progent's remote service group to link to your network remotely without violating network security.

Progent's highly evolved service database software stores comprehensive documentation for all service delivered to Progent's customers. Each active Progent staff engineer has the benefit of the details of services delivered to every customer by any staff member. This archive of issues and solutions is structured as a readily searchable internal knowledge base that permits Progent's online technical professionals to share their knowledge with the whole team to make sure that the efficiency of Progent's support improves daily. Progent's certifications with key vendors such as Cisco and Microsoft permit access to additional vast support databases and to manufacturers' internal support staff that allow Progent's online service experts to arrive at the optimal resolutions quickly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Now
To see how you can contact a UNIX/Linux consultant or a Cisco certified CCIE for urgent online professional expertise in Michigan, call 1-800-993-9400 or visit Urgent Remote Computer Support.

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