For office computer networks located throughout the state of Michigan, Progent's Microsoft qualified technical experts can provide online support and remote troubleshooting to fix your computer system problems fast and affordably. Progent has acquired enterprise-class skills, sophisticated tools, and support knowledge bases to identify and resolve network problems without the expense and time delays normally associated with in-person service dispatches.

If your Michigan company is located outside of the larger urban areas such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, your local network support options may be limited in skills, or unavailable during a crisis. This can result in a network environment that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís group of network engineers average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a broad range of clients. This means you obtain not only the technical competency needed for the task, but a professional with demonstrated methods for applying those skills to assist with cost effective network solutions.

Progent's Consulting Services for SQL Server 2016
SQL Server 2016 offers major improvements in performance, scale, security and compliance, uptime, BOYD support, plus integrated business intelligence. New features include PolyBase for handling structured and unstructured files in one appliance for big data applications, R language integration, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud resources. Progent's Microsoft Gold-certified SQL Server 2016 consultants offer remote and onsite expertise to help businesses of any size to design, implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

Cisco Unified CM and Unified CM Express Integration and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, is the core of Cisco's collaboration platform. Unified CM and Unified CM Express (CME) offer a borderless IP-PBX solution by integrating closely with unified messaging apps like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's CCIE-certified CUCM experts can help with any aspect of Unified Communications Manager support and troubleshooting in areas that include integrating Cisco Voice over IP phones and video phones, designing dial plans, integrating SIP PSTN trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE support, creating UCS server clustering systems for survivability, and integration with Microsoft Exchange and Skype for Business.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection specialists can assist you to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content policies for monitoring the content of outbound email messages and attachments and preventing the transmission of confidential or inappropriate data or spam. ProSight Email Guard's outbound email content filtering technology can also help organizations avoid reputation loss and keep in compliance with industry security standards and regulatory mandates including HIPPA, Sarbanes-Oxley and PCI DSS. Read more about the entire ProSight family of low-cost outsourced network management services for small and medium-size organizations.

Google Android Phone Integration
Progent's Android smartphone integration consultants have extensive experience providing online and onsite assistance for businesses of all sizes who want to integrate Android phones into their IT systems so that mobile clients can be productive from anywhere. Progent has the range of know-how to resolve network problems that involve numerous manufacturers and that entail a mix of legacy and current information technology. Progent provides affordable remote expertise to help you with any facet of planning, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to help you to resolve especially challenging IT problems, or Progent can provide outsourced or co-sourced project management services to ensure that you finish strategic network initiatives on schedule and on budget. Progent can help with on-premises, cloud-based, or hybrid network environments and offers support for operating systems, applications, management utilities and hardware infrastructure. Progent also can provide customized group or one-on-one classes to help you manage and use Android phones and tablets efficiently.

Full Portfolio of Security Help
Progent's , CISSP, CISM, and ISSAP certified security experts can help you to perform comprehensive security audits, recover rapidly from intrusions, set up firewalls, set up secure mechanisms for remote and mobile connectivity, install spam protection and email encryption, and create a company-wide security plan based on 24x7 automated monitoring.

Amazon AWS Cloud Migration Consulting
Progent's Amazon AWS planning and integration experts can provide affordable online consulting to assist businesses to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for value-priced long-term archiving. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN access and can help you deploy cloud-centric or hybrid environments that seamlessly incorporate Amazon AWS cloud services. Progent can provide as-needed consulting or Progent can deliver comprehensive project management outsourcing services to help you migrate efficiently to the Amazon AWS cloud.

Consulting Expertise for SCVMM 2012
Progent's SCVMM 2012 consulting experts can help organizations of all sizes to follow leading practices to set up SCVMM 2012 hosts, networking, storage, and library resources; plan, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your company to upgrade from an older edition of SCVMM or from a third-party management system, and Progent can help you to enhance and repair your existing SCVMM ecosystem so you get the highest possible return on investment. Progent can also provide SCVMM 2016 migration expertise to assist your organization to design and execute an efficient migration from SCVMM 2012 to SCVMM 2016 so you can benefit from new assurance capabilities, more affordable VMM storage fabric, and other enhancements.

Advanced Project Management Consultants
For enterprise clients in need of advanced project management assistance, Progent offers access to senior IT professionals with decades of experience in IT management, application development, and business process design for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management skills to assist organizations to adhere to leading practices to ensure that major projects are successfully completed on schedule and within budget.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent's disaster recovery expert consultants can help you design a disaster recovery plan to respond to a total data center outage. Progent can help you define a complete disaster recovery plan that includes periodic disaster recovery evaluations and testing so that after a disaster takes place, you minimize network downtime. Progent's Microsoft and Cisco-certified consultants can also assist your company to build an affordable, non-stop network architecture that takes into account reliability issues covering a wide array of infrastructure technologies and procedures. Progent's business continuity experts can help you to deal with the broader issues associated with keeping your business functioning after a disaster by addressing not only IT issues but additional problems such as alerting critical personnel, moving into temporary office space, accessing emergency transportation, finding substitute employees, and filing regulatory documents. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how to plan and deploy a cost-effective disaster recovery solution for hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's Azure public cloud.

Migration Support services for Microsoft Windows 10
Progent's Windows Windows 10 planning experts can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Remote and on-premises evaluation and migration services for Windows 10 available from Progent include ROI analysis, project supervision, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile device management, teleworker connectivity, data and identity security, automated deployment and administration, network infrastructure optimization, Wi-Fi support, business continuity planning, custom training for network management staff and users, and post-migration consulting support.

Data Backup and Recovery Consulting Services
Progent's backup engineers offer consulting support for a wide array of products and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX servers and desktops plus notebooks and handhelds. Progent offers consulting support for all major backup products such as Acronis, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, DoubleTake/Carbonite, MozyPro, Retrospect, Time Machine, VMware Data Recovery, and FLARs. Progent can help your company to implement, enhance, or maintain data backup solutions for a variety of environments such as local, remote, cloud-based, or hybrid.

Progent's Consulting Services for Microsoft Windows Server Essentials
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile operating system that enables small organizations to transition from the traditional stand-alone on-premises datacenter to the contemporary hybrid networking model that combines both local and virtualized cloud-hosted software and infrastructure. Progent's certified Windows Server Essentials consultants offer cost-effective online consulting and troubleshooting for Windows Server Essentials. Progent can assist you to determine the potential business benefits of migrating to Windows Server Essentials and implementing a hybrid local/cloud design for your computing environment. Progent can provide full-service project management support so you can design and execute a smooth move to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud platforms and services. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange and Azure planning and integration consulting services.) Progent can also provide ongoing consulting help, technical support, and training.

Video Conferencing Consulting Support
Progent offers the services of a certified video conferencing engineer with expertise deploying technology from the leading telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can help you to plan, install, upgrade, or troubleshoot a telepresence solution that protects your current investment and maximizes the business value of your information network. Progent can also provide the services of network infrastructure consultants who can assist businesses of all sizes to build and maintain a network that delivers the speed, dependability, protection, and scalability required to accommodate your video conferencing/telepresence environment.

Expert Consulting and Support Services for Systems at Colocation Data Centers
There are several hundred enterprise-grade colocation centers in Northern California and larger metropolitan areas throughout the U.S., and Progent's colocation center support group can improve your network's fault tolerance and performance by helping you select a colo facility that meets the specific needs of your enterprise such as geographic proximity, space, communications, affordability, and extra additional features and services. Progentís colocation center IT services are designed for companies with hardware located at colocation hosting sites and requiring on-demand on-premises assistance at the colo site as well as remote help from Microsoft and Cisco certified professionals. Progent offers a variety of collocation center consulting services including network architecture analysis, Windows and Linux server installation and maintenance, tech support for server and communications infrastructure, development and deployment of non-stop systems, architecting and deploying layered security defenses, firewall integration and support, configuring load balancing solutions, and planning fault tolerant server and storage clustering configurations.

Windows Server 2012 Consulting Support
Progent's certified Windows Server 2012 R2 consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout strategies, tune your network for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT support, staff, develop a corporate-wide security plan, streamline IT management, assist with application development, and build and validate a DR/BC plan. If you are considering migrating from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid integration consultants can help you to evaluate the benefits of Windows Server 2016 for your environment and plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture.

Get in Touch with a Progent Computer Consultant
To see how you can get in touch with a Progent network support expert for online or onsite support in , phone 1-800-993-9400 or go to Online Network Support.

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