For small office computer networks located anywhere in the state of Michigan, Progent's Microsoft qualified technical experts can provide phone support and remote troubleshooting to fix your network systems problems fast and cost effectively. Progent has acquired enterprise-level skills, software utilities, and support knowledge bases to troubleshoot and fix computer network problems without the cost and time delays normally associated with on-site service dispatches.

If your Michigan organization is situated beyond the larger metropolitan areas such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, your nearby computer network support choices may be limited in expertise, or unavailable during an emergency. This results in a computer network that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís group of seasoned network consultants average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a varied range of clients. This means you obtain not only the technical expertise needed for the job, but an expert with demonstrated methods for applying those skills to provide cost effective network solutions.

Remote Support for Microsoft and Cisco-based Networks
Progentís Technical Response Center offers expert remote technical support for Microsoft and Cisco-based systems Nationwide. Progent's certified engineers have the expertise to assist you to analyze and resolve complex network problems rapidly and cost effectively. The scope of information technology expertise represented by Progent's staff of consultants allows them to escalate even the toughest issues to the right specialists as required. Whether you require one-time phone support and remote troubleshooting or ongoing availability of a Helpdesk Call Center, Progent's consultants can provide your small business with enterprise-level support without the cost and management hassle of maintaining a large internal support group.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization design, configure, manage and troubleshoot VMware vSphere-based virtualization ecosystem for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere and NSX consulting team offer world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud Suite tools for administering private and public cloud and hybrid cloud solutions that provide high availability, fault tolerance, and application mobility.

Easy Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment options for urgent technical support include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net 15 terms are available for regular accounts.

Progent is a Gold Certified Partner with Microsoft
Progent has been authorized by Microsoft as a Gold Certified Partner, a qualification given only to the top tier of companies that operate closely with Microsoft, have proven their IT expertise, and have confirmed client references. Gold Certified Partners must maintain large staffs of IT professionals who have undertaken extensive certification testing. Microsoft Gold Partners are given access to exclusive support and training programs from Microsoft and early access to new software for training and piloting purposes.

Progent's Test and Design Lab at the Herakles/Quality Technology Services Colocation Center
Progent's Test and Training Lab located at the QTS Colocation Center in Sacramento, California includes a variety of advanced computers and network support infrastructure that can be used remotely or on premises to accommodate piloting, evaluations, capacity testing, repair, disaster recovery simulation, education, and additional purposes to help Progent's customers succeed with major projects.

SQL Server Software Development
Progent's Microsoft-certified SQL Server application programmers can help with all stages of building and managing SQL Server applications. Progent adheres to industry best practices using Microsoft's .NET architecture to create extensible, easy-to-manage custom software applications and to complete application development projects on schedule and within your budget. Software development expertise available from Progent for SQL Server applications includes functional specs, logical and physical modeling, normalization, data integrity, T-SQL programming, software configuration, storage management, performance optimization, backup and restoration, clustering and virtualization, synchronization, security, and disaster recovery/business continuity planning.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting to help organizations of any size to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk experts and CUBE integration experts can help your business to plan, deploy, maintain, debug and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent offers affordable remote or onsite expertise to assist you to move smoothly to an advanced unified communications environment that offers accelerated return on investment. Progent's Gold-certified Microsoft collaboration experts can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business Server or Lync Server for access to a SIP PSTN trunk.

Cisco ASA Firewall and PIX Firewall and Firepower Services Consulting
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-qualified CCIE network consultants can help your company to maintain your legacy PIX or ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your organization to plan, deploy, optimize, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

Get in Touch with a Progent Computer Support Expert
To find out how you can get in touch with a Progent network consultant for online or on-premises support in , call 1-800-993-9400 or visit Remote Network Support.

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