For office computer networks located anywhere in the state of Michigan, Progent's Microsoft and Cisco qualified consultants can deliver phone help and troubleshooting to repair your network systems troubles quickly and affordably. Progent has acquired world-class skills, advanced software tools, and support databases to troubleshoot and fix network problems without the cost and delays normally associated with in-person service visits.

If your Michigan organization is located outside of the larger metro areas such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, your local network systems support choices may be limited in technical expertise, or not available during urgent situations. This can result in a computer network that is unstable or causing wasted time due to technical issues persisting for too long. Progent’s group of network engineers average more than 10 years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical projects for a broad range of clients. This means you get not only the technical know how needed for the job, but an expert with field proven methods for applying that expertise to provide cost effective network solutions.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent's disaster recovery expert consultants can show you how to design a disaster recovery plan to handle a total system outage. Progent can help you create a complete disaster recovery plan that includes periodic disaster recovery evaluations and drills so that when a disaster happens, you minimize lost productivity. Progent's Microsoft and Cisco-authorized professionals can also help your company to create an affordable, high-availability network architecture that takes into account availability issues covering a wide array of infrastructure technologies and processes. Progent's business continuity experts can assist your company to deal with the high-level issues related to keeping your business operational following a disaster by addressing not just IT issues but additional issues like notifying critical personnel, moving into temporary work space, accessing emergency transportation, hiring temporary employees, and submitting regulatory reports. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design and build an affordable disaster recovery solution for hybrid cloud deployments using failover cluster technology proven in Microsoft's Azure public cloud.

Oracle DBA Services and Software Programming
Progent offers the services of an Oracle certified consultant for Oracle database administration support or an Oracle software developer for building database applications. Progent's Oracle DBAs can help your business to streamline critical Oracle management tasks such as database tuning, backup/recovery strategies, and information security. Progent's Oracle application developers can assist you to build, tune, enhance, or port Oracle applications using PL/SQL. Progent has skill with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to optimize current SQL programs by utilizing Oracle's SQL Tuning Advisor.

Progent is a Microsoft Gold Certified Partner
Progent has been authorized by Microsoft as a Gold Certified Partner, an honor awarded only to the highest class of organizations that work closely with Microsoft, have been tested for IT expertise, and have verified client references. Gold Partners are required to maintain large staffs of IT experts who have completed extensive proficiency testing. Gold Certified Partners are provided access to special support and training opportunities from Microsoft and early access to new software for training and study purposes.

Wireless Site Survey
Progent’s Wireless Site Survey makes it easy to plan and implement a Wi-Fi wireless network adapted to your facilities, providing you a wireless solution that has the coverage, performance, capacity, QoS, security, and roaming capability your company needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive onsite service. Progent’s on-premises survey features physical inspection, RF and security audits of your existing WLAN, analysis of your building’s floor plans, measuring for radio frequency contention, signal propagation modeling, identification of optimum placement for client-requested Wireless Access Points including Cisco Aironet access points, Cisco Meraki access points and Apple AirPort devices, and a comprehensive document describing the new wireless network.

Eliminate Reliance on Freelance Consultants
By developing a partnership with a full-service computer support company like Progent rather than with an individual freelance consultant, you are ensured timely access to knowledgeable professionals when you require them. You no longer have to be concerned that illness, training, time off, or conflicting jobs with different clients will cause you to be with no help when you have an emergency.

Juniper and NetScreen Consulting
Progent's Juniper-authorized network engineers can assist you to design and deploy Juniper Firewall and VPN platforms, enhance and troubleshoot your infrastructure, and migrate smoothly from outdated products to the latest releases. Progent's Junos OS consultants can provide expertise with Juniper's flagship network control software to enable you to simplify the administration and strengthen the protection of your Juniper and NetScreen VPN devices, firewalls, and switches. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help you manage networks that include a mix of Juniper's OS platforms.

Progent's Consulting and Development Support for SQL Server 2014
SQL Server 2014 includes major enhancements in critical areas such as speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works seamlessly with all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises consulting services that include planning, deployment, management, remediation, and application development services to help businesses of any size to achieve maximum business value from their SQL Server 2014 deployment. In case your organization is currently using SQL Server 2014, Progent can help you to carry out a smooth transition to Microsoft SQL Server 2016.

Management Consulting for Microsoft Lync 2013
Microsoft Lync Server 2013 enables businesses of all sizes to build a centrally managed and secure communications environment that supports the modern Bring-Your-Own-Device computing model with instant messaging (IM). instant messaging, real-time presence, web meetings with app sharing and whiteboard, and both IP and PSTN calling enabled for a wide assortment of desktop and handheld endpoints. Progent's certified Lync 2013 consultants can assist you to assess the business benefits of Lync 2013, design an in-house, cloud-resident (with Lync Online) or mixed model appropriate for your current and future goals, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver live webinar and on-premises training to your IT staff and end users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync 2013 with popular Office and Office 365 applications such as Outlook, Excel and PowerPoint. If your company are currently running Microsoft Lync, Progent's Microsoft Skype for Business experts can assist you to plan and carry out an efficient upgrade to Skype for Business.

Security Inventory Evaluation for Small and Mid-size Businesses
Progent offers two low-cost service packages intended to enable small businesses to get an objective network security evaluation from a certified security consultant. With Progent's External Network Security Inventory Scan, an engineer runs an extensive test of your network from outside your company firewall to uncover possible risks in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, an engineer runs a network scan from a secure computer inside your firewall to uncover your exposure to internal attacks. The two security inventory packages are configured and executed from a secured external location.

Failover Clustering Support for Microsoft Windows Server 2016 and Windows Server 2012 R2
Progent offers Windows Server 2016 failover clustering integration, Windows Server 2012 failover cluster expertise and Microsoft Windows Server 2008 failover cluster support services to enable your IT organization design clustered server environments that can provide high availability, even for routine maintenance functions. This non-stop capability is feasible because a single server in a cluster can be brought down for maintenance work without impacting clients. Clustering also enables support staff to perform critical security enhancements during normal business hours without reducing user productivity.

Video Conferencing Consulting Support
Progent can provide the services of a certified video conferencing consultant with an extensive background deploying technology from the leading telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist you to design, install, upgrade, or maintain a telepresence environment that preserves your current investment and maximizes the business value of your information network. Progent can also provide the expertise of network infrastructure engineers who can help businesses of any size to create and troubleshoot a communications network that delivers the performance, dependability, security, and expandability you need to support your video conferencing/telepresence solution.

Planning and Migration Support services for Microsoft Windows 10
Progent's Windows Windows 10 planning and migration experts can assist organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Online and on-premises evaluation and migration services for Windows 10 provided by Progent include ROI analysis, project management, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, teleworker access, security and compliance, streamlined deployment and management, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and end users, and post-migration Call Center support services.

Get in Touch with a Progent Network Support Expert
To find out how to access a Progent computer support expert for remote or on-premises expertise in , call 1-800-993-9400 or visit Online Computer Support.

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