For small business networks located within the state of Michigan, Progent's Microsoft certified engineers can deliver online assistance and troubleshooting to fix your computer system issues fast and affordably. Progent has acquired world-class expertise, software tools, and support knowledge bases to troubleshoot and resolve network problems while avoiding the high cost and delays normally associated with in-person service dispatches.

If your Michigan business is situated beyond the larger metro areas such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, your local computer support choices may be limited in skills, or not available during urgent situations. This results in a network environment that is unusable or causing wasted time due to technical issues continuing for too long. Progentís team of network consultants average more than twelve years of real-world industry experience, in the trenches of network support, performing a wide variety of technical projects for a broad range of customers. This means you get not only the technical competency needed for the task, but an expert with field proven methods for applying those skills to deliver affordable network solutions.

iPhone and iPad Integration
Progent's iPhone and iPad integration consultants can provide cost-effective online assistance to help you to plan, deploy, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for short-term jobs to help you through occasional technical bottlenecks or long-term engagements to help you finish large-scale projects on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you build or maintain a resilient, secure and scalable infrastructure that aligns with your computing model. Progent can also provide online or onsite training to show you how to manage and use your iOS devices in a safe, team-oriented environment that optimizes the business value of your information system.

Advanced Project Management Consultants
For enterprise customers in need of high-level project management support, Progent offers access to senior IT experts with years of background in technology management, program development, and business process design for organizations from Big 4 firms to dot-com startups to state government agencies. These seasoned IT managers can provide project management skills to help businesses to follow best practices to make sure development or deployment projects are successfully completed on time and on budget.

The Progent Test and Design Lab at the Herakles/QTS Data Center
The Progent Test and Training Lab at the QTS Colocation Center in Sacramento has a variety of dedicated computers and network equipment intended to be utilized online or on premises to accommodate system testing, evaluations, performance modeling, troubleshooting, disaster recovery planning, education, and other purposes to help Progent's customers succeed with large-scale IT initiatives.

Microsoft Dynamics NAV Consulting
The most recent version of MS Dynamics NAV includes several new features such as tailored Role Centers, improved business analytics and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV ERP experts offer programming, configuration and troubleshooting services to enable you to take advantage of MS Dynamics NAV. Progentís engineers can assist you to connect Microsoft Dynamics NAV to other systems and applications. In addition, Progent can assist your organization to create and analyze databases so you can enhance your knowledge of your operations, acquire additional customers, expand your sales strategies, and form successful partnerships.

MySQL Database Application Development and Database Administration Services
Progent's MySQL database management consultants offer a selection of economical online support services to help companies of any size to maximize the strategic benefit of MySQL technology. Support services provided by Progent for MySQL include DBA services, software programming, and MySQL migration assistance.

Microsoft SharePoint Server Consultants
Progent's Microsoft-certified SharePoint Server 2010 specialists and SharePoint Server 2007 support professionals can show you how to evaluate the business case for implementing the latest release of SharePoint Portal Server, advise you on the most sensible version of Microsoft SharePoint Server for your application, provide setup and deployment expertise, assist you to set up MS SQL Server as a supporting database manager, optimize your network infrastructure, integrate your standard and customized application programs to operate with SharePoint, develop a company-wide security strategy that encompasses portal technology, and provide maintenance and Help Desk Call Center services.

Complete Documentation of Services
Progent produces complete and meaningful documentation of all service work to ensure clients do not feel like a hostage to their IT service provider. Progent sends email documentation of support activity shortly after finishing each service interaction, and also sends a hard copy along with monthly invoices. Comprehensive network support documentation makes it less risky for clients to move to a new service organization or assume more support responsibilities in house. Good service reporting also give IT managers the visibility required to evaluate support services and develop more realistic IT expense projections.

Microsoft Access Application Development
Progent's Office Access developers and consultants offer affordable remote support for all editions of Microsoft Access including Access desktop and Access Web App and offers advanced support for Access application programming, database conversion, performance optimization, report design, and maintenance. Progent also can provide tailored online training for Access development and database management.

ProSight WAN Watch Network Infrastructure Monitoring and Management
ProSight WAN Watch infrastructure monitoring and management service makes it easy and affordable for small and mid-sized businesses to map out, track, reconfigure and troubleshoot their connectivity appliances like switches, firewalls, and access points plus servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always current, captures and displays the configuration of almost all devices connected to your network, tracks performance, and generates notices when problems are discovered. By automating time-consuming management activities, WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, finding appliances that need important software patches, or resolving performance issues. Find out more about the entire ProSight portfolio of low-cost managed services for small businesses.

Progent's Online Consulting and Training Services for Office Word and Microsoft Office 365 Word
Progent's Office Word and Office 365 Word experts can provide a wide selection of economical remote support services to help your organization to manage your legacy Microsoft Office Word solution or help you to migrate to a newer release of Microsoft Office Word. Support available from Progent's experts include VBA software development, identifying and fixing compatibility problems between various versions of Office Word, integrating Office Word with different Office applications such as Office Excel and Outlook or with third-party platforms and plug-ins,network enhancements for dependable. reliable cloud connectivity, security consulting, and smart phone and tablet synchronization, and remote Office Word training classes customized for individuals or groups.

Progent's Consulting and Training Support for Office and Office 365
Progent's Office and Office 365 consultants can help companies to incorporate Microsoft Office desktop and Microsoft Office 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a cohesive productivity solution that provides fast return on investment and enables improved business results. Progent can assist you to integrate Office or Office 365 applications with each other and with additional key Microsoft platforms such as SharePoint Server, Exchange Server and SQL Server. Progent's consultants can also help you resolve compatibility issues with different releases of Office and can provide customized online Microsoft Office and Office 365 training to individual users and groups.

Cisco IOS Update Consulting
If you includes Cisco routers, you could be running an old version of Cisco IOS, the network OS powering almost all Cisco router as well as current Cisco switches. Cisco often offers updates to IOS in order to fix problems, shore up security gaps, or add functionality. However, upgrading IOS and other Cisco operating systems can be tricky, depending on your Cisco equipment and your network infrastructure. As an example, there may be limitations of internal RAM that might cause a new software release to operate improperly. Progent's Cisco CCIE network engineers offer a wide array of support services related to updating Cisco IOS software or any other Cisco OS like IOS EX or CallManager. Progent's consultants can perform audits of your router software, propose sensible upgrades, provision Cisco appliances, copy software images, activate and verify your update, optimize performance, troubleshoot issues, and teach your network support managers how to get the benefits of all important new functions.

Contact a Progent Network Consultant
To see how you can get in touch with a Progent network support expert for online or onsite expertise in , phone 1-800-993-9400 or visit Online Computer Help.














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