For office networks located throughout the state of Michigan, Progent's Microsoft qualified professionals can provide online assistance and remote troubleshooting to repair your network issues quickly and cost effectively. Progent has developed enterprise-level skills, software utilities, and support databases to troubleshoot and resolve IT problems while avoiding the high cost and time delays associated with in-person service dispatches.

If your Michigan organization is situated outside of the larger urban areas such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, your nearby network support choices may be limited in technical expertise, or not available during an emergency. This results in a network that is unusable or causing wasted time due to technical problems continuing for too long. Progentís group of field proven network professionals average more than ten years of real-world industry experience, in the trenches of computer network support, performing a broad range of technical projects for a extensive range of customers. This means you obtain not just the technical know how needed for the job, but an expert with proven methods for applying those skills to assist with excellent network solutions.

Google Android Smartphone and Tablet Integration
Progent's Android phone and tablet integration consultants have years of background delivering online and on-premises support for organizations of all sizes who want to integrate Android phones and tablets into their information systems so that mobile clients can be productive from anywhere. Progent offers the breadth of know-how to resolve network problems that involve multiple vendors and that entail a combination of older and current information technology. Progent provides affordable online expertise to assist you with any stage of planning, implementing, managing and troubleshooting your BYOD environment. Progent can deliver occasional technical support to help you to handle especially stubborn technical issues, or Progent can provide comprehensive project management support to help you finish major network projects on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid networks and can provide support for all major operating systems, applications, management utilities and hardware infrastructure. Progent also can provide customized group or one-on-one classes to help you manage and use Android phones securely and productively.

Convenient Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for emergency network help include VISA, MasterCard, American Express, and Discover. Monthly billing and Net 15 terms are available for recurring corporate accounts.

Integration Help for Office 365 Apps and Services
Office 365 is Microsoft's extensive family of client productivity applications and cloud-hosted services available on a subscription basis. Office 365 programs and cloud services are available in a variety of product bundles targeted at customers from students and households to enterprises. Progent can provide quick and easy online access to specialists with expertise in Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can help your business to evaluate the many subscription plans offered with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent's Office 365 integration consultants support multi-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid solutions that seamlessly integrate local and cloud-based products and services.

Disaster Recovery/Business Continuity Planning Support
Progent offers advanced remote consulting for business continuity planning, validation, and education to help you to prepare for potential catastrophes, reduce downtime for your essential IT functions, avoid data loss, and comply with regulatory mandates and contractual obligations. Progent's business continuity consultants can team with your management and network administration staff to provide risk analysis, identify dependencies, specify the resources needed to run your organization, prioritize business-critical network functions and define acceptable restoration times, qualify hot backup centers, set up secure remote access capability for crucial workers, implement emergency notification mechanisms and define duties for personnel, write a complete recovery and test plan, and provide training for management and technical staff to execute your business continuity solution. Progent's Windows Server 2016 disaster recovery experts can assist you to plan and deploy an affordable disaster recovery solution for multi-site or hybrid cloud environments using failover cluster tools proven in Microsoft's massive Azure public cloud.

NetApp SAN Storage Solutions
Progent offers enterprise customers remote or on-premises NetApp SAN consulting services for NetApp's complete line of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, information assurance, high availability, and troubleshooting. Progent offers Level 3 support to help you to resolve issues with NetApp SAN storage deployments efficiently following best practices.

World-class Cisco Help from Experienced CCIE-certified Engineers
Progent can provide easy, immediate, and economical access to Cisco CCIE Certified engineers. Cisco Certified Internetwork Experts are highly-qualified network experts who earn this top-level certification only through intense examination by Cisco. CCIEs are able to handle the most complex issues surrounding network planning, implementation, repair, and maintenance. Progentís CCIE experts work closely with Cisco in-house staff in identifying problems with Cisco's IOS software and developing fixes or acquiring patches to resolve problems. Progent offers fast access to a CCIE by telephone so you are able to get instant help for tough network troubles that are affecting business productivity but are outside the expertise of your usual network service resources.

Planning and Deployment Support for Meraki Indoor and Outdoor Wi-Fi APs
Progent's Cisco Meraki Wi-Fi AP consultants offer online and onsite support to assist organizations of all sizes to design, deploy, manage, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki cloud-managed APs. Progent can help your business to set up and manage Meraki-based wireless networks for sites that range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products such as Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to build a cohesive ecosystem that provides identical access, performance, security, ease of management and uptime for wired and wireless clients regardless of their location or device. (Refer to Cisco Meraki switches integration.)

Progent's Consulting Services for Microsoft SQL Server 2016
SQL Server 2016 introduces significant improvements in speed, capacity, security and compliance, high-availability, mobile computing integration, and integrated analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, R language support, Row-level Security, Mobile Reports, and seamless management of local and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consultants can provide online and onsite support to help businesses of all sizes to plan, implement, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics ERP, Skype for Business, and System Center Operations Manager (SCOM).

Amazon AWS Migration Consulting Services
Progent's Amazon Web Services (AWS) integration consultants offer affordable remote support to help companies of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for expandable cloud storage, and Glacier for value-priced archival storage. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design, testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to deploy all-cloud or hybrid environments that efficiently incorporate Amazon AWS services. Progent offers as-needed support or Progent can deliver comprehensive project management outsourcing services to help you move efficiently to the Amazon AWS cloud platform.

VMware NSX Virtual Networking
VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX allows virtual networks to be deployed instantly and administered with a high level of automation independent of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, updates and fixes and can produce reports to verify complete service restoration, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX virtual network platform, VMware SRM can quickly restore the entire virtualized network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help your organization to design, deploy, test and manage a DR system powered by VMware SRM and VMware NSX.

Responsiveness of Progent's TRC for Online Technical Support
Progent's Technical Response Center is committed to delivering the highest quality of online network support services possible for emergency and standard problems. For urgent issues that impact many workers, key individuals, or a mission-critical application, the Technical Response Center will respond in less than an hour. For standard issues, the TRC will in two hours or less. Regardless of criticality, your ticket will be generated quickly and accurately, You will be sent a confirmation from the trouble ticket system, and the TRC will check with you on every corrected issue to verify you are satisfied with the outcome and ready to close the trouble ticket. Find out more concerning Progent's TRC Customer Commitment.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants offer online or onsite support to help organizations of any size to design, deploy, manage, update or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers advanced support for the products, technologies and services that go into creating a cohesive Jabber collaboration solution including Cisco network appliances and management tools, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP trunking, WiFi systems, security and compliance, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and other components of a modern collaboration solution.

Progent's Consulting and Training Support for Office Word and Microsoft Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word consultants can provide a broad selection of economical online support services to assist your organization to maintain your existing Microsoft Word environment or assist you to upgrade to a newer version of Office Word. Support available from Progent's Word experts include VBA software development, identifying and fixing compatibility problems between various versions of Word, integrating Office Word with other Microsoft Office apps like Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone and tablet integration, and remote Microsoft Office Word training customized for your special requirements.

Cisco ASA Firewall and PIX Firewall and Firepower Services Expertise
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services deliver substantially more value than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network consultants can help your company to maintain your legacy PIX or Cisco ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite support for ASA 5500-X firewalls with Firepower Services and can help your business to design, deploy, tune, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

Talk to a Progent Computer Support Expert
To learn how to get in touch with a Progent computer consultant for remote or onsite help in , phone 1-800-993-9400 or visit Online Computer Help.














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