For small business computer networks located throughout the state of Michigan, Progent's Microsoft and Cisco authorized consultants can deliver online support and remote troubleshooting to fix your network systems troubles quickly and affordably. Progent has developed enterprise-grade skills, sophisticated tools, and support databases to troubleshoot and resolve IT problems while avoiding the expense and delays associated with onsite technical service dispatches.

If your Michigan organization is located outside of the larger urban areas such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, your local computer support choices may be limited in technical expertise, or unavailable during urgent situations. This results in a network environment that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progentís staff of field proven network professionals average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a diverse range of clients. This means you obtain not only the technical expertise needed for the job, but an expert with field proven methods for applying those skills to assist with excellent network solutions.

Design and Configuration Consulting for Meraki Indoor and Outdoor Wi-Fi APs
Progent's Cisco Meraki Wi-Fi access point consultants provide online and onsite support services to assist businesses of all sizes to plan, install, manage, upgrade or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to configure and support Meraki-based wireless infrastructure for sites that range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology such as switches, routers and ASA firewalls to build a seamless ecosystem that provides identical access, responsiveness, security, ease of management and availability for wired and wireless users regardless of their mobility or device. (Check out Cisco Meraki switches integration.)

Microsoft Dynamics NAV Consulting
The updated release of MS Dynamics NAV ERP includes several innovations such as Personalized Role Centers, enhanced business analytics and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV consulting experts can provide custom programming, configuration and debugging support to enable you to get the most from MS Dynamics NAV. Progentís consultants can help you to connect MS Dynamics NAV to other services and programs. Also, Progent can assist your organization to create and analyze data warehouses so you can enhance your understanding of your operations, acquire more clients, expand your sales strategies, and form successful partnerships.

Remote Consulting for Microsoft Windows Server 2008
Windows Server 2008 R2 is a major step forward in making information systems more secure and fault tolerant, simpler to virtualize and manage, more expandable, and able to offer a better platform for web publishing. Progent's Microsoft Gold-certified Windows 2008 engineers can provide expert, cost-effective remote consulting to assist your business benefit fully from the enhancements incorporated into Windows Server 2008 R2 by delivering consulting, tech support, education, administration, network monitoring, and security engineering expertise.

Network Consulting Services for Small Governments and School Districts
Progent has extensive experience providing a full-spectrum of online network consulting and emergency repair services to local governments and school districts across the U.S. Progent is one of the industryís pioneers in delivering advanced online IT support and has provided network solutions to clients in every state. Progent's online computer support for local governments eliminates travel costs and resolves problems faster than onsite support.

BI Reporting Consulting and Troubleshooting
Progentís BI reporting consultants can provide online and on premises expertise to assist you with any phase of business intelligence (BI) reporting from troubleshooting or enhancing reports to designing and deploying an advanced business intelligence solution. Progent's management reporting experts can assist you to maintain your current reporting system, help you to migrate reports and databases from an outdated reporting product to a modern one, and deliver custom remote training tailored to your specific needs. Progentís business reporting professionals can provide experience in all popular business analytics reporting tools including Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, Report Designer and Report Builder.

Cisco ASA Firewall and PIX Firewall and Firepower Services Support
The latest generation of ASA 5500-X Family of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-qualified CCIE network experts can assist you to manage your existing PIX or Cisco ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite support for ASA 5500-X firewalls with Firepower Services and can help you to design, configure, optimize, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

Consulting and Troubleshooting Services for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft Gold-certified SCOM 2012 consulting experts have more than a decade of experience planning, implementing, optimizing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and tune System Center 2012 Operations Manager management packs according to best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or on-premises technical support to help you to remediate critical problems uncovered by Microsoft SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager expertise to help your organization to upgrade cost-effectively from SCOM 2012 to SCOM 2016.

Expert Support for Systems at Colocation Data Centers
There are several hundred enterprise-class Internet Data Centers in the San Francisco Bay Area and larger cities across the United States, and Progent's colocation consulting experts can enhance your network's reliability and performance by helping you choose a colo site that addresses the individual needs of your organization such as geographic proximity, size, connectivity, budget, and value-added features and services. Progentís data center IT services are designed for companies with hardware housed at colocation hosting sites and requiring on-demand on-premises service at the collocation site as well as remote help from Microsoft and Cisco qualified experts. Progent offers a selection of colo center consulting services such as network topology analysis, Windows and UNIX server installation and maintenance, tech support for server and telecommunications networking, development and installation of non-stop configurations, defining and implementing layered security structures, firewall configuration and troubleshooting, designing load balancing solutions, and planning high-availability server and storage cluster configurations.

Dynamics GP (formerly Great Plains) Consulting Services
Progent can provide a Microsoft Dynamics GP consulting professional to assist your company to maintain and improve your Microsoft Great Plains-powered business information solution. Progent can also assist you to plan and implement an efficient Microsoft Dynamics GP upgrade from a legacy system so that you retain your information, increase your protection, improve your financial reporting and analytics, take full advantage of Microsoft Office support, and eliminate network disruption by designing and completing an efficient migration plan.

Planning, Deployment and Troubleshooting Services for System center 2012 R2
Progent's System Center consulting experts have over 15 years of background deploying, maintaining and fixing the key components included with Microsoft System Center and can help your organization to plan, deploy, support, and repair your System Center ecosystem to optimize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent also can provide System Center 2016 upgrade consulting to assist you to transition to the current version of System Center from a previous one or from a third-party datacenter management platform to provide the advantages of enterprise-class deployment, automation, security and compliance, plus datacenter and critical application performance monitoring.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting to assist businesses of any size to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

Contact a Progent Network Consultant
To find out how you can contact a Progent network support expert for online or on-premises assistance in , call 1-800-993-9400 or visit Online Computer Support.

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