MS Dynamics NAV ERP Support Services Microsoft began shipping the 2009 release of the MS Dynamics NAV solution for for midsize business ERP. Microsoft Dynamics NAV provide built-in accounting, supply chain management, and CRM features to help you to simplify processes throughout your company to increase productivity and throughput and facilitate success. The most recent release of MS Dynamics NAV includes several new features such as specialized Role Centers, improved management information and reporting options, and .NET Web Services.

Personalized Role Centers permit Microsoft Dynamics NAV 2009 to provide consolidated program access for 21 predefined employee roles. Role Centers provide a single look of job-specific duties and information. By enabling employees to organize, schedule, and access their tasks from a centralized location, Role Centers help increase enhance productivity and effectiveness. Users can easily create custom Role Centers to match their work duties. Enhanced management information and reporting options based on the advanced Microsoft SQL Server database logic incorporated into MS Dynamics NAV 2009 permit employees to search deeply into databases, spot patterns, generate actionable knowledge, and monitor how well they are tracking against KPIs.

Microsoft Dynamics NAV ERP also utilizes .NET Web Services allow your company's partners and customers to combine information and operations mechanisms from Microsoft Dynamics NAV with other applications to support a wide range of functions such as adding a web process to perform credit checks. To see Microsoft's press release, refer to Microsoft Announces Improved Version of Microsoft Dynamics NAV 2009.

How Progent Can Assist You to Deploy Microsoft Dynamics NAV ERP
Progent's consulting professionals can provide custom programming and integration support to enable your company to take advantage of MS Dynamics NAV 2009. Progentís business software development professionals can create custom enhancements for MS Dynamics NAV 2009, and Progent's system consultants can help you to connect MS Dynamics NAV ERP software NAV to other systems and programs. In addition, Progent can assist you to create and analyze data warehouses so you can improve your understanding of your operations, acquire additional customers, expand your marketing campaigns, and build successful partnerships.

Progent can deliver a range of additional economical consulting and support services to enable you to build a network foundation for Microsoft Dynamics NAV 2009 that is safe, reliable, efficient, fast, and manageable:

Microsoft SQL Server 2008 Consulting Services
Progent's SQL Server experts can make sure your small business configures Microsoft SQL Server 2008 efficiently, and that your SQL-based RDBM system is integrated thoroughly with your applications. Progent can provide automated network monitoring to ensure your corporate network is working efficiently, and Progent's remote Technical Response Center is available to provide fast remediation for SQL issues. Progent's certified data security engineers can evaluate your company-wide security policies and technologies and recommend enhancements for more complete protection. Progent's application developers can assist you to develop or customize line-of-business applications or eCommerce sites rely on databases managed by Microsoft SQL Server.

High-availability System Infrastructure and Disaster Recovery Strategies
Progentís consulting experts can assist you to configure a high-availability network architecture with features such as Microsoft Windows Hyper-V clustering, redundant Internet access, network load balancing, and dispersed data centers. Progent provides the expertise of Microsoft and Cisco-certified consulting engineers who can show you how to utilize virtualization to enhance fault tolerance. Progent's certified Data Protection Manager (DPM) consultants can help you to develop a practical disaster recovery strategy, implement an affordable non-stop network infrastructure, install a DPM-powered recovery system, comprehensively test your DPM system, educate your administrative personnel or local service providers how to maintain Microsoft Data Protection Manager, or handle complete information technology outsourcing such as off-site hosting of Microsoft Data Protection Manager servers in Progent's secure data center facility.

Security Audit Packages
Progent has put together several of network security packages designed to deliver larger corporations an impartial and comprehensive security assessment from a group of qualified security engineers. Available in different degrees of thoroughness, all Progent's security evaluation bundles incorporate a collection of procedures like network scans from within and from outside your corporate firewall, expert interpretation of results by certified security engineers, creation of a report explaining the findings, plus a live concise executive summary and a detailed interactive review for internal IT engineers. These interactive reports include the results of the network security assessment and recommendations for remediation wherever called for. Progent's network security service bundles assist you to determine potential weaknesses in the security profile you expose to the outside world and vulnerabilities to inside attacks. Progent's network security packages can help your business to validate your compliance with security standards required by banks, government agencies, or vendors.

PC Desktop Consulting and Support Services
Progent's Microsoft Gold certified desktop support consultants can deliver a wide range of cost-effective support services to help your company to install, configure, troubleshoot, and manage desktop PCs and laptops based on Windows. Progent can provide onsite or remote help for individual machines or laptops or help your business to plan and carry out a company-wide migration to the latest release of Microsoft Windows. Progent can also configure Office or Microsoft Dynamics business applications on your workstations so they communicate efficiently with all Microsoft programs, products from popular publishers, SQL databases, and line-of-business services network-wide. Progent can also provide consultants and technical workers to help you to prepare for and implement a company move or merger organized to produce minimal interruption to your business.

Virtual Learning for Workstation Applications
Progent offers online virtual learning for popular desktop programs and operating systems such as Office Excel, Word, Access, Outlook, Adobe Acrobat Writer, Photoshop CS, Crystal Reports, and Windows Vista and Windows 7. Live online instruction provides the advantages of conventional in-person sessions, including instant interaction between students and trainers, but eliminates the costs of transportation and the hassle of trying to synchronize the schedules of many workers. Available to single students or classes of all sizes, live online training allows the teacher to conduct the class from an online facility and the clients can be dispersed across an office or all over the the U.S. Live online education deploys powerful learning tools like virtual white boards, electronic hand-raising, and shared applications. Classes can be brief and targeted for specific topics or longer in time and wider in scope. Instructors and clients can go through examples individually or as a group.

Call Center Outsourcing and Expertise
Progent is a Microsoft Gold and Cisco Authorized Partner and Progent's remote Help Desk services staff of certified technical professionals gives your clients instant access to a reliable technical group with extensive background delivering phone assistance and remote access troubleshooting for networks powered by Microsoft and Cisco technology. Progent's concentration is on giving the Help Desk a positive image as a key contributor to business productivity. Progent's goal is to resolve rather than simply report problems. Progent can deliver full Call Center outsourcing or transparently reinforce your existing Call Center. Progent can in addition assist you to select and deploy the latest technology for building or enhancing your internal Helpdesk.

To find out more information concerning Progent's consulting and support services for MS Windows SBS, phone 1-800-993-9400 or see Contact Progent.

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