MS Messaging Help and Technical Support Microsoft Live Communications Server 2007: Northern California and Nationwide
MS Live Communications Server delivers IM and presence as part of an extensible, enterprise-grade solution featuring enhanced protection, seamless integration with additional Microsoft products, an extendable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize lower costs and elevated business efficiencies, increased individual productivity, and stronger intellectual property protection with this simple-to-manage, highly available IM platform. Effective deployments of LCS require careful planning and thought before roll out. Progent's Microsoft-authorized professionals can provide the skill necessary to realize all the benefits of Live Communications Server throughout your entire corporation.
Progent provides several essential kinds of Helpdesk services including Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft Gold Certified Partner and Progent's Help Desk staff of authorized Microsoft professionals offers your clients easy access to a reliable technical resource with extensive experience providing phone support and remote access troubleshooting for networks powered by Microsoft technology. Progent's concentration is on giving the support Help Desk a respected image as a solid contributor to company productivity. Progent's target is to fix and not merely record problems.
Progent’s Microsoft certified consultants provide a variety of support services for Microsoft Dynamics Great Plains. Great Plains is a Microsoft accounting package and business management solution based, like all Microsoft accounting tools, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP 10.0, the most recent edition of Microsoft accounting software in the Great Plains Accounting line, provides a cost-effective tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP 10.0 is easy to install and integrate, and with its segmented design you can purchase only the capability you currently require, with the ability to expand clients and enlarge capabilities in the future. Progent’s Microsoft Dynamics GP 10.0 Software support experts can show you how to deploy, configure and manage Microsoft Dynamics GP 10.0 as well as older versions of Great Plains such as Great Plains 9.0 and Microsoft Great Plains 8.0.
Progent practices information transfer from Progent's consultants to customers. By teaching clients to deal with technical issues that are within their scope, Progent can concentrate on offering high-value services where Progent faces few competitors. Medium-size companies who work with familiar freelance service providers or who maintain in-house support staffs benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more robust, protected, and efficient.
Progent can supply companies in Northern California and major cities nationally with a consultant familiar with the latest features of MS Office Word. A consultant from Progent's Experts Team can help you incorporate Microsoft Word's productivity enhancing features into the operations of your organization, assist with creating templates and writing convenient macros, or offer individual education to keep your company current on Microsoft Word. Progent's staff consultants can help your organization build and manage a protected, reliable network and communications infrastructure to support your Microsoft Word applications.
Progent's UNIX family support services provide small companies and software developers assistance with administering and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-powered networks. Progent offers your business access to UNIX experts, consulting professionals qualified by Microsoft and Cisco, and security experts with CISM credentials. This broad array of expertise offers you a convenient single consulting firm to help you build and maintain a secure and reliable mixed-platform connectivity and communications solution that supports UNIX and Microsoft coexistence by combining MS Windows with major versions of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux variations including RedHat, SUSE Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's Microsoft-certified professionals have more than a decade of background delivering email, digital messaging, and e-mail-telephony integration solutions for small businesses as well as large enterprises. Progent provides economical Microsoft Exchange 2003 Server consulting to strengthen email and virus security, design high availability email systems, and implement off-site and mobile email connectivity. Progent’s Exchange consulting services can assist you in planning and executing a move from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 5.5 to Microsoft Exchange 2003 Server. Progent also offers XP and Vista desktop Microsoft e-mail consulting for Exchange and Microsoft Outlook and can help you configure Microsoft Outlook 2000 and Outlook Web Access (OWA). For e-mail virus defense and spam filtering, Progent supports Postini's Perimeter Manager and Trend Micro Scanmail. Progent is an authorized Postini Managed Service Provider. As a Postini reseller, Progent can help small businesses benefit from Postini’s corporate-class anti-spam solution.
The Certified Information Systems Auditor accreditation is a prestigious achievement that indicates expertise in network security auditing. Accredited by the American National Standards Institute, the CISA credential requires that consultants pass a comprehensive test given by the ISACA international professional group. Progent offers the expertise of a CISA-qualified security audit professional trained to help companies in the fields of IS audit services, IT administration, systems and infrastructure lifecycle, IT service delivery, safeguarding of data assets, and disaster recovery preparedness.
Progent’s National Support Center offers national remote troubleshooting for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-qualified support professionals offer phone help and remote direct computer access to isolate and repair technical problems quickly and economically. The breadth of technical experience available from Progent's team of nationwide service engineers allows Progent to escalate even the most difficult network issues to qualified experts as needed.
Progent’s Microsoft-certified consultants offer small and medium sized businesses IT consulting, maintenance, and troubleshooting services for SharePoint. SharePoint is an advanced portal platform for efficiently coordinating people, teams and information. Microsoft SharePoint Server provides a central location for your workers or customers to access, organize, share and manipulate relevant information, documents, and software and to interact with other people. SharePoint Server allows quicker and more intelligent decisions, more effective access across groups and more economical business practices. The main objective of SharePoint Portal Server is to bring together, in a relevant way, all of the many sources of information available inside and without an organization. Windows SharePoint Services join workers, clients, workgroups and projects with the knowledge they’ve created in a way that makes data convenient to find, download and re-use.
Progent can provide small businesses with an information management expert who can function as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you integrate sensible IT products to improve business operations so they align better with your business objectives. Your company can create and install a well conceived IT strategy without absorbing the expense of a full-time Chief Technology Officer.
Nagios and MRTG are powerful, Open Source monitoring utilities that operate with Linux and can be used to analyze UNIX/Linux networks, MS Windows systems, or multi-platform environments where the Linux OS and MS Windows coexist. The Nagios monitor lets network managers to track system services such as SMTP, HTTP, SSH, and NNTP. MRTG allows you to track the traffic through SNMP network appliances such as servers, routers, and switches. Progent's system integration experts can show you how to utilize both these tools to streamline and repair your computer network.
Key characteristics of Microsoft Great Plains accounting include a modular design that lets you buy only the functionality you need, a standards-based architecture based on Microsoft technologies to protect your investment and provide a tightly interconnected environment, advanced reporting services that allow you to track all operations, income and spending and sales patterns, compatibility with Microsoft Office to enable access to corporate data, the capability to integrate information from virtually any database or workstation application into Microsoft GP, and an open architecture that makes it possible to create custom applications. Progent can help you configure and support a reliable, protected server and communications network to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains consultants to show you how to convert the advanced features of Great Plains accounting into a productive business solution.
SQL Server 2005 offers powerful, standardized tools to IT professionals and network users, lessening the difficulty of designing, deploying, administering, and using company information and analytical programs in environments ranging from handheld devices to enterprise data networks. The sophistication and integration demands of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and broad knowledge in planning and building information-based, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
