Additional Topics of Interest

Microsoft Operations Manager 2005 Technology Consulting Services
IT Consultant for Operations Manager San Francisco, CA

Small to mid-sized businesses can now get all the advantages of Microsoft Operations Manager and also have quick access to Progent’s Microsoft and Cisco qualified IT support professionals. With Progent's economically priced network service programs, mid-size organizations can select a simple MOM-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business information systems world-class reliability, security and productivity.

Great Plains Applications Consulting
San Jose Microsoft Great Plains 7.5 Support and Help

Great Plains 10.0 accounting is a full-featured business management platform that unifies information and processes throughout your business, interfaces seamlessly with other applications, and brings together employees, customers and suppliers unrestricted by time or place. Created for small to mid-size businesses, MS Dynamics GP 10.0 delivers functionality for accounting, management reporting, project management, inventory and order control, eCommerce, HRM, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can help you set up and maintain a reliable, protected computer and network environment to support Microsoft Great Plains, and can give you access to experienced Great Plains professionals to help your business exploit the full power of Microsoft Dynamics Great Plains Release 10.0.

Redundant Connectivity IT Services
Automatic Fail-over Technical Consultant Burlingame, California

Progent’s non-stop interoffice connectivity and fault tolerant system infrastructure engineers can help small businesses achieve fault tolerant Interoffice connectivity through redundant system architectures featuring transparent failover. Progent’s CCIE engineers can plan and implement fault tolerant Inter-office connections based on fault tolerant EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over offers economical 24x7 interoffice connectivity.

Technical Support for Juniper Networks Firewalls
Consulting in East Bay

Progent's Juniper Networks experts can help you configure and manage Juniper Firewalls and Juniper IPSec VPN products and NetScreen Security Manager software for Netscreen Firewalls. In addition to offering configuration services for Juniper Networks Firewalls and VPN technology, Progent's CISSP qualified security experts and CISM certified professionals can help you create a company-wide security plan and design protection into your business processes.

Help and Support for MOM 2005
Setup and Support Berkeley, California

Even if your business has a small network services staff and a modest IT budget, your information network can still have the same high availability and responsiveness that once required a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-qualified and Cisco-qualified network professionals, the latest system management products for 24x7 monitoring and alerts, and cost-effective service packages such as a help desk service to keep your vital network applications and hardware operating. Progent's 24x7 Network Management Services include remote system monitoring, server monitoring, and application monitoring to cut support expenses, fix problems quickly, and prepare for issues before they degrade system performance. Progent is experienced at installing System Center 2005, part of Microsoft’s Dynamic Systems Initiative built on Microsoft Operations Manager (Microsoft MOM) to perform comprehensive event management. Progent supports MOM 2000 and Microsoft Operations Manager 2005 to offer small business systems enterprise-class availability, protection and capacity.

Microsoft Exchange Support and Integration
Alameda, CA Support and Setup

Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Microsoft Exchange 2003 migration plan that minimizes productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the background to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and consulting services include assistance with the configuration of outside vendor add-ons to Exchange Server 2003 that are best aligned to your business goals.

Operations Manager 2007 Support and Integration
IT Consultants in Walnut Creek, California

MOM is a potent server management solution that helps network managers to be more proactive with critical IT issues by alerting them when potential problems need action according to an extensive record of known problems. MOM saves management time by putting aside spurious event information that is unrelated to serious issues. Progent's experienced MOM consultants can help you to pick relevant MOM components, deploy and configure Microsoft Operations Manager, and write specialized rules, Visual Basic scripts, reports, and alarms for your company.

Guru for Microsoft Solutions Framework Project Methodology
Information Technology Consulting Firms for Company-wide Standards for Best Practices San Jose Silicon Valley

Progent’s staff of Microsoft and Cisco qualified experts average more than a decade of hands-on industry experience, in the trenches of IT support, executing a broad range of IT tasks for an extensive mix of customers. Every Progent support professional shares a proven collection of personal best practices which are combined into company-wide best practices standards that Progent instills in its support personnel. This means that you get not just world-class technical skills, but also a support engineer with field-tested methods for applying technical knowledge to fix actual network problems efficiently.

Support Services for Cisco Help Desk
Support Help Desk Integration Support in Petaluma, California

Progent's Virtual Help Desk services are an integrated expansion of your in-house IT service organization. Virtual Help Desk can include high-end call center features such as a special telephone number with customer-specific greeting. Progent can also rout calls directly to staff members who are specifically set up and trained to support your account. In addition, Progent's Help Desk professionals can use trouble tickets from any client trouble ticket software for seamless integration with your in-house technical services organization. Benefits of Progent's Virtual Computer Support Helpdesk services include high-end Microsoft Help Desk Call Center expertise the moment you call, seamless expansion of your in-house support staff, front-line help for critical client problems, and per-minute billing.

Exchange Server 2000 Consultants
Exchange 2000 Server Configuration in Sacramento

Progent is one of the most expert information technology consulting firms in Northern California for creating e-mail solutions based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies derive all the advantages of Microsoft Exchange Server 2000 under common situations including updating from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 administration.

Small Office Network Consultant Services
Network Engineer Novato

If you have a small business IT system with 10 to 50 desktop users, Progent's computer outsourcing services save your company from dependence on single independent service provider while giving you cost-effective and reliable access to enterprise-class network support. By delivering IT consulting service when you require it, providing specialized expertise for critical applications, offering unique support such as automated network monitoring, and charging only for support you receive, Progent offers you an affordable solution for optimizing the business value of your small office network. Progent is the smart way for small organizations to create and maintain a robust and secure information system and to benefit from fast access to the experienced support typically available only to enterprises who can afford a large internal IT group.

Macintosh Training
Classes in San Francisco Bay Area, San Jose Silicon Valley

For businesses with Mac users in the San Francisco Bay Area, Progent can provide onsite education designed for individuals who wish to broaden their knowledge of the Apple OS X operating system, Apple Mac hardware, or Mac office productivity software including Word, Excel, and Entourage for Mac.