Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo

Northern California Onsite IT Consulting
Progent locations in Northern California

Progent's IT consulting clients in the Oakland/Berkeley area span a variety of industries including bio-medical, telecommunications, pharmaceutical, distribution, light manufacturing and software development companies. Popular services include multi-location connectivity, cloud integration, tools for mobile workforces and telecommuters, cost-effective connectivity to international offices, front-to-back-end eCommerce integration, database application development, and 24x7 remote network monitoring.

Small businesses in the East Bay need depth and breadth of professional experience, but often cannot justify maintaining a large in-house IT staff. That's why they rely on Progent.

Progent: The Microsoft and Cisco Certified Network Consulting Professionals
For more than two decades, Progent's computer support experts have been the premiere providers of affordable Microsoft consulting, Cisco network integration and advanced consulting assistance for businesses in the San Francisco Bay Area and Silicon Valley. If your small business needs urgent technical help from a seasoned expert, a system consultant, or a software developer, Progent is the most reliable choice for computer services such as email expertise, system security evaluation and enhancement, Help Desk support, specialized program development, server virtualization help, online classes for Microsoft Office apps, and fault tolerant system solutions.

As a Microsoft-qualified network consultant company, Progent provides businesses of all sizes in the city of Berkeley enterprise-class IT support services as well as remote or onsite technical support for networks powered by Windows and Cisco technology. Practice areas provided by Progent include Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment expertise and Microsoft Windows Server 2008 R2 upgrade help to build a dependable foundation for your information network, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 integration and Microsoft Exchange Server 2010 support to establish a state-of-the-art email solution, Microsoft SharePoint management to improve teamwork, SQL Server 2016 integration consulting and Microsoft SQL 2017 migration consulting to harness your key corporate data, Dynamics GP/Great Plains software training for accurate financial information, and Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting for proactively monitoring the efficiency of your network. Progent can in addition provide Cisco certified network consultants to show you how to optimize and maintain your network architecture.

Additional onsite and remote IT consulting services offered by Progent to businesses in the Berkeley neighborhood include senior project management expertise, Apple iPhone and iPad integration, Google Android phone integration and management, Blackberry support and Windows handhelds management, site design for Wi-Fi installation, database management and application programming services from certified SQL Server experts, Oracle DBAs and developers, and MySQL application programmers, virtual server design and support from certified Hyper-V integrators, VMware vSphere deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX virtual network architecture and management, and Citrix consultants, plus disaster recovery planning and testing.

ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent offers a selection of budget-friendly, flat-rate managed services intended to enable small and mid-size businesses to utilize the same best-of-breed IT solutions used by some of the world's top corporations. Progent's ProSight portfolio of network management outsourcing services covers all critical facets of information technology such as email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure management, virtual server hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior-based analysis technology to defend endpoint devices and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily get by legacy signature-matching AV products. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to address the complete threat progression including protection, infiltration detection, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services offer economical in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint management, and web filtering through cutting-edge tools packaged within a single agent managed from a unified console. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP deployment that addresses your organization's specific needs and that helps you prove compliance with government and industry data security regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate action. Progent's consultants can also help your company to install and test a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of vital data, applications and virtual machines that have become lost or damaged as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's backup and recovery consultants can provide world-class expertise to set up ProSight DPS to be compliant with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical information. Read more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top data security companies to provide centralized control and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to diagram, monitor, reconfigure and troubleshoot their connectivity hardware like routers, firewalls, and load balancers as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are kept current, captures and manages the configuration of almost all devices connected to your network, monitors performance, and generates alerts when potential issues are detected. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, locating appliances that require critical updates, or isolating performance problems. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your IT system operating at peak levels by checking the state of vital assets that drive your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so all looming issues can be addressed before they have a chance to disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be ported immediately to an alternate hosting solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By updating and managing your IT documentation, you can save as much as 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits help you see how well the configuration of your core network assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI such as a cleaner Active Directory (AD) system. Both versions also come with one year of state-of-the-art remote network monitoring and management. Benefits can include lower-cost network management, improved compliance with data security requirements, more efficient utilization of network assets, faster troubleshooting, more dependable backup and recovery, and higher availability. Read more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your company's preparedness to stop or recover quickly after a ransomware incident. Progent will work with you directly to gather information about your existing AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective AV and backup/recovery system that meets your business needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report.

Hybrid Cloud Solutions
Office 365 Exchange Online Integration with On-premises ExchangeProgent offers advanced remote support to help businesses of all sizes integrate their networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid topologies that combine on-premises IT assets as well as public clouds. To help you to integrate public clouds with physical datacenters, Progent can provide a range of cloud migration services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Azure hybrid cloud planning and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of experience providing high-level consulting support online, and Progent can help you complete your cloud migration initiatives quickly and within your budget.

On-premises Consulting and Support Services Offered at the QTS Sacramento Data Center
The QTS Data Center facility, formerly the Herakles Data Center, is situated in the earthquake-neutral Natomas area of Sacramento, California. If you are now using the QTS Sacramento Data Center as a colocation facility or if your company is considering moving your main or offsite backup system to the QTS Sacramento Colocation Center, Progent offers a range of cost-effective consulting services including colocation relocation, system installation and updates, network optimization, project management, virtualization expertise, remote monitoring, automated system management, application programming, disaster recovery/business continuity planning and testing, security assessment, and the support of Progent's Test Lab. To find out more, refer to Progent's consulting services at the QTS Colocation Center.

Progent's Test Lab is a room at the QTS Data Center with a collection of dedicated servers and network support infrastructure able to be used online or on site to facilitate system testing, evaluations, capacity testing, repair, disaster recovery simulation, training, and other reasons to help Progent's customers successfully carry out major IT initiatives. For more information, visit Progent's Test and Training Lab at the QTS Sacramento Data Center.

24x7 In Person Support Options
Progent offers optional 24x7 on-line or in person network support and information technology outsourcing services in these locations in your region:

  • Oakland
  • Alameda
  • Berkeley
  • Emeryville
  • Richmond
  • El Cerrito
  • Piedmont
  • Albany
  • San Pablo
  • Pinole
  • Crocket
  • Hercules
  • Rodeo
If your small business is in the Oakland/Berkeley area and you are looking for computer support, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified professional, call 510-899-7400 or visit Contact Progent.
















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