Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Progent's IT consulting clients in the Citrus Heights area include a variety of industries including insurance and financial-related companies, professional and engineering service firms, distribution, light manufacturing companies, software development, legal services, and packaging. Progent's most popular services in this area include virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

By using automated server monitoring and providing professional expertise when you need it, Progent helps you design, implement and support an efficient information network with low engineering risk and minimal cost. As a result, small businesses get the state-of-the-art network infrastructure and skilled support ordinarily available only to businesses who can afford to staff and manage a large IT organization. For larger businesses in Citrus Heights, Progent can supplement internal IT staffs by providing world-class experience in deploying key Microsoft technologies including Active Directory, Exchange 2000 Server and Exchange Server 2003, Systems Management Server, and SQL Server. For national or global enterprises with branch offices in Citrus Heights, Progent can act as a seamless extension of corporate IT management.

Progent: Your Microsoft Certified Network Service Professionals
For over two decades, Progent's computer support engineers have been the premiere providers of low-cost Microsoft Windows support services, Cisco networking integration and IT consulting services for companies in the San Francisco Bay Area and Silicon Valley. If your organization needs emergency technical help from a seasoned professional, a network consultant, or a software programmer, Progent is your best choice for computer services such as Microsoft Exchange and Outlook assistance, network protection assessment and enhancement, Helpdesk services, specialized program development, virtual server consulting, online classes for Microsoft Office and Office 365 apps, and fault tolerant system engineering.

As a Microsoft-Partner computer consultant firm, Progent offers businesses in the Citrus Heights vicinity world-class IT support expertise plus remote or in person troubleshooting help for environments based on Windows and Cisco technology. Practice areas provided by Progent cover Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment expertise and Windows Server 2008 migration support to create a firm basis for your information system, Microsoft Exchange 2016 upgrade support, Microsoft Exchange 2013 integration and Exchange 2010 support to establish an advanced messaging solution, MS SharePoint help to facilitate information sharing, SQL Server 2016 integration and development support and Microsoft SQL 2014 consulting to control your vital corporate data, Microsoft Dynamics GP software customization for accurate financial information, and System Center 2012 Operations Manager expertise and SCOM 2016 consulting for 24x7 tracking the reliability of your network. Progent can also provide Cisco certified consultants to show you how to optimize and maintain your connectivity architecture.

Additional on-premises and remote IT services available from Progent to businesses in the Citrus Heights vicinity include project management expertise, Apple iPhone and iPad integration, Android phone integration, Blackberry troubleshooting and Microsoft Windows handhelds management, wireless site surveys for Wi-Fi installation, DBA and software development support from certified SQL Server experts, Oracle DBAs and developers, and MySQL application programmers, virtualization expertise from certified Windows Hyper-V integrators, VMware vSphere planning and deployment, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network architecture and integration, and Citrix integrators, plus disaster recovery planning and testing.

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent provides a family of affordable, flat-rate services designed to allow small and medium-size organizations to utilize the same advanced technology used by some of the industry's top enterprises. The ProSight series of network management outsourcing services covers all critical aspects of modern networking such as email protection, behavioral-based threat defense, cloud-based backup and disaster recovery, network infrastructure monitoring and management, VM cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior analysis technology to defend endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-based AV tools. ProSight ASM protects on-premises and cloud resources and provides a unified platform to address the complete malware attack progression including protection, identification, mitigation, remediation, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection services offer economical in-depth security for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device management, and web filtering via cutting-edge tools incorporated within one agent managed from a unified console. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP deployment that meets your company's specific requirements and that helps you achieve and demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate action. Progent's consultants can also assist you to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup processes and enables rapid recovery of critical files, applications and virtual machines that have become lost or corrupted due to hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading data security companies to deliver centralized control and world-class protection for all your email traffic. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map out, track, optimize and debug their networking appliances like routers, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are always current, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and sends notices when potential issues are detected. By automating complex network management activities, WAN Watch can knock hours off common chores like network mapping, expanding your network, locating appliances that need important updates, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network operating at peak levels by tracking the state of vital computers that power your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so that any looming problems can be addressed before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hosting environment without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can save as much as 50% of time spent trying to find critical information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size businesses to get an objective assessment of the health of their IT system. Based on some of the top remote monitoring and management tools available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the deployment of your core network assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a cleaner Active Directory (AD) environment. Both also come with one year of advanced remote network monitoring and management. Advantages can include easier network management, improved compliance with data security standards, higher utilization of IT assets, quicker problem resolution, more dependable backup and recovery, and higher availability. See more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help assess your company's ability to stop or recover rapidly after a ransomware incident. Progent will consult with you personally to gather information about your existing AV defense and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to build a cost-effective security and backup/recovery environment that meets your business needs. For more information, refer to The ProSight Ransomware Preparedness Report.

Cloud Integration
Office 365 Integration Solutions with On-premises ExchangeProgent offers advanced remote support services to help companies of any size connect their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage cost-effective ecosystems that can include Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid network models that combine on-premises IT assets as well as public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a range of cloud migration support services that include Office 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of experience delivering advanced consulting support remotely, and Progent can help you successfully carry out your cloud integration initiatives on schedule and affordably.

On-premises Consulting and Support Services Available at the QTS Sacramento Colocation Center
The QTS Data Center facility, formerly the Herakles Data Center, is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are currently using the QTS Sacramento Data Center as a colocation facility or if you are planning on moving your main or offsite backup system to the QTS Data Center, Progent can provide a range of cost-effective consulting services including data center migration, system installation and updates, infrastructure improvements, project management, virtual server configuration, remote network monitoring, automated network management, application programming, disaster recovery solutions, security assessment, and the use of Progent's Test Lab. To find out more, see Progent's onsite consulting services at the QTS Colocation Center.

The Progent Test and Design Lab is a room at the QTS Data Center with a variety of dedicated computers and network infrastructure that can be utilized remotely or on site to facilitate system testing, assessments, performance testing, forensics, business continuity simulation, education, and other purposes to help Progent's customers succeed with major IT initiatives. To learn more, refer to Progent's Test and Training Lab at the QTS Sacramento Colocation Center.

Round-the-clock In Person Support Availability
Progent offers optional 24x7 remote or on-premises computer help and IT outsourcing services in these cities in your area:

  • Citrus Heights
  • Roseville
  • Folsom
  • Rocklin
  • Auburn
  • Fair Oaks

If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you are in need of technical assistance, information technology outsourcing, or high-level expertise from a Progent engineer, call 916-910-1200 or visit Contact Progent.
















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