Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Progent's IT consulting clients in the Citrus Heights area include a variety of industries including insurance and financial-related companies, professional and engineering service firms, distribution, light manufacturing companies, software development, legal services, and packaging. Progent's most popular services in this area include virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

By using automated server monitoring and providing professional expertise when you need it, Progent helps you design, implement and support an efficient information network with low engineering risk and minimal cost. As a result, small businesses get the state-of-the-art network infrastructure and skilled support ordinarily available only to businesses who can afford to staff and manage a large IT organization. For larger businesses in Citrus Heights, Progent can supplement internal IT staffs by providing world-class experience in deploying key Microsoft technologies including Active Directory, Exchange 2000 Server and Exchange Server 2003, Systems Management Server, and SQL Server. For national or global enterprises with branch offices in Citrus Heights, Progent can act as a seamless extension of corporate IT management.

Your Microsoft Certified IT Service Professionals
For over 20 years, Progent's computer support engineers have been the top providers of low-cost Microsoft Windows consulting, Cisco network infrastructure integration and IT consulting services for companies in the San Francisco Bay Area and the California Central Valley. If your company requires emergency technical help from a seasoned professional, a network engineer, or an application programmer, Progent is your most reliable source for computer support services including Microsoft Exchange and Outlook assistance, network protection testing and enhancement, Helpdesk services, custom program design, virtual server help, online training for Microsoft Office apps, and fault tolerant network solutions.

As a Microsoft Gold Partner computer consulting company, Progent offers companies in the city of Citrus Heights enterprise-class IT support services plus remote or on-premises technical support for networks powered by Microsoft Windows and Cisco platforms. Areas of expertise provided by Progent include Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and configuration support and Microsoft Windows Server 2008 upgrade support to create a solid foundation for your information system, Microsoft Exchange 2016 Server upgrade support, Microsoft Exchange 2013 Server integration and Exchange 2010 Server maintenance to establish an advanced email environment, MS SharePoint configuration to improve collaboration, SQL Server 2016 integration and development consulting and Microsoft SQL 2014 deployment help to control your key information, Microsoft Dynamics GP software training for timely financial reporting, and System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for 24x7 tracking the health of your information system. Progent can in addition provide Cisco certified engineers to help you optimize and support your network infrastructure.

Additional onsite and remote information technology support services offered by Progent to businesses in the city of Citrus Heights include project management consulting, iPhone and iPad integration, Android smartphone integration and management, Blackberry troubleshooting and Windows smart phone and tablet management, site design for Wi-Fi installation, DBA and software development services from certified Microsoft SQL consultants, Oracle DBAs and developers, and MySQL application programmers, virtualization expertise from certified Hyper-V integrators, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX network virtualization design and integration, and Citrix consultants, plus disaster recovery/business continuity planning and testing.

Progent's ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent offers a family of affordable, fixed-price managed services designed to allow small and mid-size businesses to utilize the same best-of-breed IT solutions used by some of the industry's leading enterprises. The ProSight series of outsourced network management services addresses all key aspects of information technology including email protection, behavioral-based threat defense, cloud-based backup/recovery, infrastructure health monitoring, virtual server hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top information security companies to provide web-based control and comprehensive security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter. For more information, see Email Guard spam and content filtering.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based machine learning technology to guard endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily get by traditional signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to address the complete threat lifecycle including filtering, detection, mitigation, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of vital data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup consultants can deliver world-class expertise to configure ProSight DPS to to comply with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your critical data. Learn more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map out, track, reconfigure and troubleshoot their connectivity hardware like routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that network diagrams are always updated, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when problems are discovered. By automating tedious network management processes, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, locating appliances that need important updates, or isolating performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to keep your network operating efficiently by checking the state of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT management staff and your Progent engineering consultant so all looming problems can be resolved before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported immediately to an alternate hardware solution without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect data related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By updating and organizing your network documentation, you can save as much as half of time thrown away looking for critical information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size businesses to obtain an unbiased assessment of the health of their information system. Based on some of the top remote monitoring and management tools available, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential network devices adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a cleaner Active Directory (AD) environment. Both also come with one year of advanced remote network monitoring and management. Benefits can include easier network management, better compliance with information security standards, more efficient utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and increased uptime. Learn more about Progent's ProSight Network Audits network infrastructure assessment.

Cloud Solutions
Office 365 Exchange Online Integration with On-premises ExchangeProgent offers expert remote consulting support to help organizations of any size connect their information networks with popular public clouds such as Azure and Amazon AWS. Progent can help you to plan and manage cost-effective environments that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid network models that utilize physical IT assets along with public cloud services. To help you to integrate public cloud services with networks, Progent offers a range of public cloud migration support services such as Office 365 integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of background delivering advanced consulting support online, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.

On-premises Support Services Offered at the QTS Sacramento Data Center
The QTS Data Center, formerly the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, California. If your company is now using the QTS Sacramento Data Center as a colocation facility or if your company is planning on migrating your primary or offsite backup system to the QTS Sacramento Colocation Center, Progent offers a variety of affordable consulting services such as colocation migration, system installation and updates, network improvements, comprehensive project management, virtualization expertise, remote network monitoring, streamlined system administration, software programming, disaster recovery/business continuity planning and testing, security assessment, and the support of Progent's Test Lab. To find out more, refer to Progent's onsite consulting services at the QTS Data Center.

The Progent Test and Design Lab is a lab at the QTS Data Center with a collection of dedicated servers and network equipment able to be used online or on site to facilitate system testing, evaluations, performance modeling, forensics, disaster recovery planning, training, and other purposes to help Progent's customers successfully carry out large-scale IT initiatives. For more information, see Progent's Test and Training Lab at the QTS Sacramento Colocation Center.

24x7 On-site Service Options
Progent can provide optional around-the-clock remote or on-site computer support and information technology outsourcing expertise in these cities in your area:

  • Citrus Heights
  • Roseville
  • Folsom
  • Rocklin
  • Auburn
  • Fair Oaks

If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you are looking for computer support, information technology outsourcing, or high-level services from a Progent engineer, call 916-910-1200 or visit Contact Progent.
















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