Onsite Service Available in Fremont, Newark, Milpitas

Progent's IT consulting clients in the Fremont area include data centers, software development companies, high-tech design services, and light manufacturers. Progent's most popular services in this area include data center system management and troubleshoting, virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, and Help Desk services.

Silicon Valley businesses are impacted by congested traffic, tight budgets, consolidation, and a highly competitive business environment. Although an abundance of independent IT consultants are readily available, it can be challenging to identify outside help that have relevant technical expertise and can also reliably deliver the service level you require. Progent's extensive network of Bay Area experts makes it possible to deliver affordable and professional service ranging from emergency on-site support to 24x7 monitoring.

Progent: The Microsoft Gold Certified Information Technology Consulting Experts
For over two decades, Progent's network service engineers have been the premiere providers of affordable Microsoft Windows support services, Cisco network infrastructure expertise and IT consulting assistance for businesses in the San Francisco Bay Area and the California Central Valley. Whether your company needs emergency technical support from a seasoned professional, a system engineer, or a software programmer, Progent is your most reliable source for IT services such as email expertise, system protection assessment and design, Help Desk outsourcing, custom application development, virtual server architecture, live online training for Microsoft Office apps, and high availability network solutions.

As a Microsoft Gold certified network consultant firm, Progent provides businesses of all sizes in the Fremont vicinity world-class IT consulting expertise as well as online or in person troubleshooting help for networks powered by Windows and Cisco platforms. Practice areas offered by Progent cover Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and deployment support and Microsoft Windows Server 2008 upgrade support to build a dependable basis for your IT network, Microsoft Exchange 2016 planning and deployment, Exchange 2013 integration and Exchange 2010 support to provide an advanced email environment, MS SharePoint management to facilitate information sharing, SQL Server 2016 integration support and Microsoft SQL Server 2014 deployment help to manage your vital information, Dynamics GP software education for timely financial information, and System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for 24x7 monitoring the reliability of your network. Progent can in addition offer Cisco certified consultants to help you optimize and support your connectivity infrastructure.

Other onsite and remote IT support offered by Progent to clients in the city of Fremont include project management expertise, Apple iPhone integration, Google Android phone and tablet integration, Blackberry support and Windows smart phone and tablet management, wireless site design for Wi-Fi installation, DBA and software programming support from certified Microsoft SQL consultants, Oracle professionals, and MySQL consultants, virtual server expertise from certified Hyper-V consultants, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager application continuity consulting, VMware NSX virtual network design and management, and Citrix XenServer integrators, plus business continuity planning and testing.

ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent provides a family of affordable, fixed-price managed services intended to allow small and mid-size businesses to benefit from the same cutting-edge IT solutions deployed by some of the industry's leading enterprises. The ProSight line of outsourced network management services addresses all key facets of information technology including email content filtering, security and compliance, cloud-based backup/recovery, and infrastructure health monitoring. ProSight managed services include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top information security vendors to provide centralized management and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's on-premises gateway device adds a deeper layer of inspection for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter. For more information, see Email Guard spam and content filtering.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior-based analysis tools to defend endpoints and servers and VMs against new malware attacks like ransomware and email phishing, which easily escape legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to automate the complete threat lifecycle including blocking, identification, mitigation, remediation, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates your backup processes and allows rapid restoration of critical files, applications and virtual machines that have become lost or damaged as a result of component breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup specialists can deliver world-class support to configure ProSight DPS to be compliant with regulatory standards like HIPPA, FIRPA, and PCI and, whenever needed, can assist you to restore your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to diagram, track, reconfigure and troubleshoot their connectivity hardware like routers and switches, firewalls, and access points plus servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, copies and manages the configuration of almost all devices connected to your network, tracks performance, and sends alerts when issues are detected. By automating tedious management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, locating appliances that need critical updates, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management services.

  • ProSight Systems Watch: Server and Desktop Automated Remote Monitoring and Management
    ProSight Systems Watch is Progentís server and desktop and management service that uses advanced remote monitoring and management techniques to help keep your IT system running efficiently by tracking the health of critical assets that drive your information system. When ProSight Systems Watch uncovers a problem, an alarm is transmitted automatically to your designated IT staff and your Progent engineering consultant so that any looming issues can be addressed before they can impact productivity Find out more details about ProSight Systems Watch server and desktop automated management services.

Hybrid Cloud Integration Solutions
Office 365 Integration with On-premises ExchangeProgent offers expert remote consulting services to help organizations of any size connect their networks with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help your it team to plan and manage cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-centric systems or in hybrid topologies that seamlessly combine on-premises IT assets along with public cloud services. To help you to incorporate public clouds with networks, Progent offers a range of public cloud integration services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of background providing advanced consulting expertise online, and Progent can make sure you complete your cloud integration projects on schedule and affordably.

On-premises Consulting and Support Services Available at the QTS Sacramento Data Center
The QTS Data Center, formerly the Herakles Data Center, is located in the earthquake-neutral Natomas neighborhood of Sacramento, California. If you are currently utilizing the QTS Data Center as a colocation site or if you are considering moving your primary or offsite backup system to the QTS Sacramento Colocation Center, Progent can provide a range of cost-effective consulting services such as colocation relocation, equipment deployment and updates, network optimization, comprehensive project management, virtualization expertise, offsite network monitoring, centralized network administration, software development, disaster recovery/business continuity planning, data security assessment, and the use of the Progent Test Lab. To find out more, refer to Progent's onsite consulting support services at the QTS Colocation Center.

Progent's Test and Design Lab is a room at the QTS Colocation Center with a variety of advanced servers and network support equipment able to be utilized remotely or on site to accommodate system testing, assessments, performance modeling, forensics, business continuity simulation, training, and other purposes to help Progent's customers successfully carry out large-scale projects. For more information, refer to Progent's Test and Training Lab at the QTS Sacramento Data Center.

Round-the-clock Local Support Options
Progent offers optional 24x7 on-line or on-site network help and information technology outsourcing services in these locations in your region:

  • Fremont
  • Newark
  • Milpitas

If your small business is in Fremont or anywhere in the California Silicon Valley area and you are in need of technical support, information technology outsourcing, or top-level services from a certified Progent professional, call 510-933-0400 or visit Contact Progent.
















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