Onsite Service Available in Fremont, Newark, Milpitas

Progent's IT consulting clients in the Fremont area include data centers, software development companies, high-tech design services, and light manufacturers. Progent's most popular services in this area include data center system management and troubleshoting, virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, and Help Desk services.

Silicon Valley businesses are impacted by congested traffic, tight budgets, consolidation, and a highly competitive business environment. Although an abundance of independent IT consultants are readily available, it can be challenging to identify outside help that have relevant technical expertise and can also reliably deliver the service level you require. Progent's extensive network of Bay Area experts makes it possible to deliver affordable and professional service ranging from emergency on-site support to 24x7 monitoring.

Progent: The Microsoft Gold Certified IT Consulting Professionals
For more than two decades, Progent's computer service experts have been the premiere source of economical Microsoft Windows consulting, Cisco network integration and IT consulting assistance for companies in the San Francisco Bay Area and Silicon Valley. Whether your company needs emergency technical support from a seasoned expert, a network consultant, or a software programmer, Progent is the most reliable choice for computer services such as e-mail and messaging migration and support, network protection assessment and enhancement, Help Desk services, specialized application design, virtualization help, online training for Microsoft Office and Office 365 applications, and high availability network engineering.

As a Microsoft Gold certified network consulting firm, Progent provides businesses in the Fremont area enterprise-class IT support expertise as well as online or in person technical support for environments based on Windows and Cisco technology. Areas of expertise offered by Progent cover Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment support and Microsoft Windows Server 2008 migration support to build a dependable foundation for your IT network, MS Exchange 2016 migration, Microsoft Exchange Server 2013 consulting and Exchange 2010 management to establish a state-of-the-art email solution, SharePoint configuration to facilitate teamwork, SQL Server 2016 integration and development consulting and Microsoft SQL 2014 consulting to manage your vital corporate data, Dynamics GP/Great Plains software training for accurate financial information, and Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for automatically tracking the reliability of your information system. Progent can also offer Cisco certified network consultants to show you how to maximize and maintain your network infrastructure.

Additional on-premises and online IT services provided by Progent to clients in the Fremont vicinity include project management expertise, Apple iPhone integration and management, Android smartphone integration and management, RIM Blackberry troubleshooting and Microsoft Windows smart phone and tablet management, wireless site surveys for Wi-Fi deployment, database management and application development support from certified SQL Server consultants, Oracle professionals, and MySQL application programmers, virtualization solutions from certified Hyper-V consultants, VMware vSphere deployment, VMware Site Recovery Manager application continuity planning, VMware NSX network virtualization architecture and integration, and Citrix XenServer consultants, plus disaster recovery planning and testing.

ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent provides a family of low-cost, fixed-price managed services intended to enable small and mid-size organizations to benefit from the same cutting-edge IT solutions used by many of the industry's top enterprises. Progent's ProSight suite of network management outsourcing services addresses all key aspects of information technology including email content filtering, behavioral-based threat defense, automated backup/recovery, infrastructure health monitoring, VM hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading data security vendors to deliver centralized management and comprehensive protection for all your inbound and outbound email. The hybrid structure of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's onsite gateway device provides a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis tools to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to address the complete malware attack progression including blocking, detection, containment, cleanup, and forensics. Key features include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of critical files, applications and virtual machines that have become unavailable or corrupted as a result of hardware failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery consultants can deliver world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical information. Learn more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map out, track, optimize and troubleshoot their connectivity hardware such as routers, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Using cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are kept current, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating tedious management and troubleshooting activities, WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, finding devices that require critical updates, or isolating performance problems. Learn more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the health of vital computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so that any potential problems can be resolved before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual host configured and managed by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the applications. Because the environment is virtualized, it can be ported easily to a different hardware environment without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save up to half of time wasted trying to find critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size businesses to get an unbiased evaluation of the health of their network. Powered by some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits help you see how closely the deployment of your core infrastructure assets conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a cleaner Active Directory (AD) environment. Both versions also come with one year of advanced remote network monitoring and management. Advantages can include easier management, improved compliance with information security regulations, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and less downtime. See more information about ProSight Network Audits network infrastructure review.

Cloud Integration Solutions
Office 365 Exchange Online Integration with On-premises ExchangeProgent offers expert online consulting to help organizations of any size integrate their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and administer hybrid ecosystems that support Windows and Linux systems and applications in either cloud-only systems or in hybrid topologies that utilize on-premises IT assets as well as cloud services. To help you to incorporate cloud services with physical datacenters, Progent offers a variety of cloud migration support services that include Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of background providing high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.

Onsite Consulting and Support Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center facility, formerly the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, CA. If your business is currently using the QTS Data Center as a colocation site or if you are considering migrating your primary or offsite backup equipment to the QTS Sacramento Colocation Center, Progent can provide a variety of budget-friendly consulting services that include data center migration, equipment installation and updates, infrastructure improvements, project management services, virtualization expertise, remote monitoring, streamlined system administration, application development, disaster recovery/business continuity planning, security evaluation, and the use of Progent's Test Lab. For more details, refer to Progent's onsite consulting support services at the QTS Data Center.

The Progent Test Lab is a room at the QTS Colocation Center with a collection of dedicated servers and network support equipment that can be used online or on premises to accommodate system testing, evaluations, performance modeling, repair, business continuity simulation, training, and additional reasons to help Progent's customers succeed with large-scale IT initiatives. For more information, refer to Progent's Test Lab at the QTS Sacramento Data Center.

Round-the-clock In Person Support Options
Progent offers optional around-the-clock on-line or on-site network support and information technology outsourcing services in these cities in your area:

  • Fremont
  • Newark
  • Milpitas

If your small business is in Fremont or anywhere in the California Silicon Valley area and you need computer help, IT outsourcing, or high-level services from a Progent professional, call 510-933-0400 or visit Contact Progent.
















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