Onsite Service Available in Fremont, Newark, Milpitas

Progent's IT consulting clients in the Fremont area include data centers, software development companies, high-tech design services, and light manufacturers. Progent's most popular services in this area include data center system management and troubleshoting, virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, and Help Desk services.

Silicon Valley businesses are impacted by congested traffic, tight budgets, consolidation, and a highly competitive business environment. Although an abundance of independent IT consultants are readily available, it can be challenging to identify outside help that have relevant technical expertise and can also reliably deliver the service level you require. Progent's extensive network of Bay Area experts makes it possible to deliver affordable and professional service ranging from emergency on-site support to 24x7 monitoring.

Progent: Your Microsoft Gold Certified Information Technology Consulting Professionals
For more than two decades, Progent's network service experts have been the premiere providers of economical Microsoft support services, Cisco network integration and advanced consulting services for companies in Northern California and Silicon Valley. Whether your company requires urgent technical support from a seasoned expert, a network consultant, or a software programmer, Progent is the most reliable source for computer services such as email help, network protection evaluation and enhancement, Helpdesk outsourcing, custom application design, virtual server consulting, live online classes for Microsoft Office apps, and fault tolerant network engineering.

As a Microsoft Gold certified network consulting firm, Progent offers companies in the Fremont neighborhood enterprise-class IT consulting expertise as well as remote or in person technical help for environments powered by Microsoft Windows and Cisco platforms. Areas of expertise provided by Progent cover Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and deployment support and Windows Server 2008 R2 migration help to build a firm foundation for your IT network, MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 Server consulting and Exchange 2010 Server support to provide an advanced email solution, SharePoint assistance to facilitate information sharing, SQL Server 2016 integration consulting and Microsoft SQL Server 2014 consulting to manage your key corporate data, Dynamics GP software training for timely financial reporting, and Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for proactively tracking the health of your information system. Progent can also offer Cisco qualified engineers to show you how to optimize and maintain your network infrastructure.

Other on-premises and online information technology consulting services available from Progent to businesses in Fremont include project management expertise, Apple iPhone and iPad integration, Google Android smartphone and tablet integration, RIM Blackberry support and Microsoft Windows handhelds integration, site surveys for Wi-Fi installation, database management and application development services from certified Microsoft SQL experts, Oracle professionals, and MySQL application programmers, virtualization design and support from certified Hyper-V consultants, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager business continuity planning, VMware NSX network virtualization architecture and management, and Citrix XenServer integrators, plus disaster recovery planning and testing.

ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent offers a family of low-cost, flat-rate services designed to allow small and medium-size organizations to utilize the same cutting-edge technology used by some of the industry's top enterprises. Progent's ProSight line of IT management outsourcing services addresses all key facets of information technology such as email content filtering, threat defense based on machine leaning, cloud-based backup and disaster recovery, infrastructure health monitoring, VM hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security vendors to provide centralized control and world-class protection for your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email that stays inside your corporate firewall. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior machine learning technology to guard endpoints and servers and VMs against new malware assaults such as ransomware and email phishing, which easily evade traditional signature-based AV products. ProSight ASM protects local and cloud-based resources and offers a unified platform to address the entire malware attack progression including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables rapid recovery of critical files, apps and VMs that have become unavailable or corrupted as a result of component failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can provide advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical data. Find out more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map, monitor, reconfigure and debug their networking hardware like routers, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept current, copies and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when issues are discovered. By automating complex network management processes, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, finding devices that require important updates, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management technology to help keep your IT system running at peak levels by tracking the health of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT staff and your assigned Progent consultant so all potential issues can be addressed before they can disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support experts. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be ported easily to a different hosting environment without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard data about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By updating and managing your network documentation, you can save as much as 50% of time wasted searching for critical information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to get an unbiased assessment of the health of their information system. Based on some of the top remote monitoring and management platforms in the industry, and overseen by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure assets conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a more manageable Active Directory system. Both also include one year of cutting-edge remote network monitoring and management. Advantages can include lower-cost management, improved compliance with information security regulations, higher utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and less downtime. Read more about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief discussion with a Progent information assurance consultant. The interview is designed to help evaluate your organization's ability either to block or recover quickly after a ransomware attack. Progent will work with you personally to collect information concerning your existing AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to create an efficient security and backup/recovery system that meets your business needs. For details, refer to The ProSight Ransomware Preparedness Report Service.

Cloud Integration Solutions
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent can provide expert online consulting services to help companies of any size connect their IT infrastructure with popular public clouds including Azure and Amazon Web Services. Progent can assist you to plan and manage hybrid environments that can include Windows and Linux operating systems and applications in either cloud-only systems or in hybrid topologies that combine local IT assets as well as public clouds. To help you to incorporate public cloud services with networks, Progent offers a variety of public cloud migration services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of experience providing advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.

Onsite Support Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is situated in the earthquake-neutral Natomas area of Sacramento, California. If your business is now utilizing the QTS Data Center as a colocation facility or if your company is planning on moving your main or disaster recovery equipment to the QTS Sacramento Colocation Center, Progent offers a variety of cost-effective consulting services such as colocation relocation, equipment installation and upgrades, infrastructure optimization, comprehensive project management services, virtualization configuration, offsite network monitoring, centralized system administration, software programming, disaster recovery solutions, data security assessment, and the support of the Progent Test Lab. To find out more, visit Progent's consulting support services at the QTS Colocation Center.

Progent's Test and Design Lab is a lab at the QTS Data Center with a variety of dedicated servers and network equipment able to be utilized online or on site to accommodate piloting, assessments, capacity testing, troubleshooting, business continuity planning, training, and other reasons to help Progent's clients succeed with major IT initiatives. To learn more, visit Progent's Test and Training Lab at the QTS Data Center.

Round-the-clock In Person Service Options
Progent offers optional around-the-clock on-line or on-site computer help and information technology outsourcing expertise in these locations in your region:

  • Fremont
  • Newark
  • Milpitas

If your small business is in Fremont or anywhere in the California Silicon Valley area and you are in need of technical assistance, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified professional, call 510-933-0400 or visit Contact Progent.
















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