Onsite Service Available in Fremont, Newark, Milpitas

Progent's IT consulting clients in the Fremont area include data centers, software development companies, high-tech design services, and light manufacturers. Progent's most popular services in this area include data center system management and troubleshoting, virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, and Help Desk services.

Silicon Valley businesses are impacted by congested traffic, tight budgets, consolidation, and a highly competitive business environment. Although an abundance of independent IT consultants are readily available, it can be challenging to identify outside help that have relevant technical expertise and can also reliably deliver the service level you require. Progent's extensive network of Bay Area experts makes it possible to deliver affordable and professional service ranging from emergency on-site support to 24x7 monitoring.

Your Microsoft and Cisco Certified Information Technology Consulting Professionals
For over two decades, Progent's computer service experts have been the top providers of budget-friendly Microsoft support services, Cisco networking integration and advanced consulting services for companies in the San Francisco Bay Area and the California Central Valley. If your company requires emergency technical support from a certified expert, a system consultant, or a software developer, Progent is your best choice for IT services including email consulting, network security evaluation and design, Help Desk outsourcing, custom program development, server virtualization help, live online training for Microsoft Office and Office 365 applications, and high availability system solutions.

As a Microsoft-certified computer consulting company, Progent provides businesses in the Fremont area enterprise-class IT consulting services as well as online or on-premises troubleshooting help for networks based on Microsoft Windows and Cisco technology. Practice areas offered by Progent cover Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration support and Microsoft Windows Server 2008 upgrade help to create a solid basis for your information system, Microsoft Exchange 2016 upgrade support, Exchange 2013 Server consulting and Microsoft Exchange 2010 management to provide a state-of-the-art email environment, MS SharePoint help to improve teamwork, SQL Server 2016 integration consulting and Microsoft SQL Server 2014 deployment help to harness your key corporate data, Microsoft Dynamics GP/Great Plains software training for timely management reporting, and System Center 2012 Operations Manager support and SCOM 2016 consulting services for proactively tracking the health of your network. Progent can also provide Cisco certified engineers to help you optimize and support your network architecture.

Additional on-premises and online information technology consulting offered by Progent to businesses in Fremont include project management expertise, iPhone integration, Android phone integration, Blackberry support and Windows handhelds management, wireless site design for Wi-Fi deployment, database management and application development services from certified SQL Server experts, Oracle DBAs and developers, and MySQL application programmers, virtualization design and support from certified Hyper-V consultants, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX virtual network design and management, and Citrix consultants, plus business continuity planning and testing.

ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent offers a selection of low-cost, fixed-price services designed to allow small and mid-size organizations to utilize the same advanced IT solutions deployed by some of the world's leading corporations. The ProSight suite of outsourced network management services addresses all key facets of modern networking including email content filtering, security and compliance, cloud-based backup/recovery, network infrastructure management, VM cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning tools to defend endpoints as well as physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus tools. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to automate the complete threat progression including protection, detection, mitigation, remediation, and forensics. Key capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge technologies packaged within a single agent managed from a single console. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP environment that addresses your organization's specific requirements and that allows you demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent can also help you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of critical data, applications and virtual machines that have become unavailable or damaged due to hardware breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can provide advanced support to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security vendors to provide web-based control and world-class security for your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most threats from making it to your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a further layer of analysis for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. For more information, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, reconfigure and troubleshoot their networking hardware such as switches, firewalls, and access points as well as servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when issues are discovered. By automating tedious management and troubleshooting activities, WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, locating appliances that need critical software patches, or resolving performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the health of critical assets that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT personnel and your assigned Progent engineering consultant so any looming issues can be addressed before they can impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hardware environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size businesses to get an objective assessment of the health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how well the deployment of your core infrastructure assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits such as a cleaner Active Directory environment. Both versions also come with one year of cutting-edge remote network monitoring and management. Benefits can include easier management, improved compliance with information security standards, more efficient utilization of network assets, quicker problem resolution, more reliable backup and recovery, and increased uptime. See more about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your company's preparedness either to stop or recover quickly after a ransomware incident. Progent will work with you personally to gather information concerning your current antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy a cost-effective AV and backup system that aligns with your company's requirements. For details, visit Progent's ProSight Ransomware Preparedness Report.

Cloud Integration
Office 365 Integration with On-premises ExchangeProgent can provide expert remote consulting support to help businesses of any size connect their networks with leading public clouds including Azure and Amazon Web Services. Progent can help you to design and administer hybrid environments that can include Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid architectures that seamlessly combine local IT assets as well as public clouds. To help you to incorporate cloud services with networks, Progent can provide a range of public cloud migration services such as Office 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of background delivering advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.

Onsite Consulting Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center, previously called the Herakles Data Center, is situated in the seismically-stable Natomas area of Sacramento, CA. If you are now using the QTS Data Center as a colocation facility or if your business is considering moving your primary or offsite backup system to the QTS Data Center, Progent offers a range of cost-effective services such as colocation relocation, equipment installation and upgrades, network improvements, comprehensive project management, virtual server configuration, remote monitoring, centralized system administration, software development, business continuity planning and testing, security evaluation, and the use of Progent's Test Lab. To find out more, see Progent's onsite consulting services at the QTS Colocation Center.

Progent's Test and Design Lab is a lab at the QTS Colocation Center with a collection of advanced computers and network infrastructure able to be used remotely or on premises to facilitate piloting, assessments, performance testing, repair, disaster recovery simulation, education, and other reasons to help Progent's clients succeed with large-scale IT initiatives. For more information, refer to Progent's Test Lab at the QTS Colocation Center.

24x7 Local Support Options
Progent can provide optional around-the-clock on-line or on-premises network support and information technology outsourcing expertise in these cities in your area:

  • Fremont
  • Newark
  • Milpitas

If your small business is in Fremont or anywhere in the California Silicon Valley area and you need technical help, IT outsourcing, or top-level services from a certified Progent engineer, call 510-933-0400 or visit Contact Progent.
















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