Onsite Service Available in Fremont, Newark, Milpitas

Progent's IT consulting clients in the Fremont area include data centers, software development companies, high-tech design services, and light manufacturers. Progent's most popular services in this area include data center system management and troubleshoting, virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, and Help Desk services.

Silicon Valley businesses are impacted by congested traffic, tight budgets, consolidation, and a highly competitive business environment. Although an abundance of independent IT consultants are readily available, it can be challenging to identify outside help that have relevant technical expertise and can also reliably deliver the service level you require. Progent's extensive network of Bay Area experts makes it possible to deliver affordable and professional service ranging from emergency on-site support to 24x7 monitoring.

Progent: Your Microsoft Certified Network Service Professionals
For more than two decades, Progent's network service engineers have been the top providers of budget-friendly Microsoft Windows support services, Cisco networking integration and advanced consulting services for companies in Northern California and Silicon Valley. If your organization requires emergency network support from a seasoned professional, a network consultant, or a software programmer, Progent is the most reliable source for IT support services including Microsoft Exchange and Outlook consulting, system security testing and design, Help Desk outsourcing, custom application development, server virtualization help, live online instruction for Microsoft Office and Office 365 applications, and high availability network solutions.

As a Microsoft-qualified computer consulting company, Progent offers businesses in the Fremont area world-class information technology support services plus online or in person troubleshooting support for environments based on Microsoft Windows and Cisco platforms. Areas of expertise provided by Progent include Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and configuration support and Windows Server 2008 R2 migration help to create a dependable foundation for your information network, Microsoft Exchange Server 2016 upgrade support, Exchange Server 2013 consulting and Exchange 2010 Server support to establish a state-of-the-art email environment, Microsoft SharePoint management to improve information sharing, SQL Server 2016 integration support and Microsoft SQL 2014 consulting to harness your key information, Dynamics GP/Great Plains software training for accurate financial reporting, and Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for 24x7 tracking the reliability of your information system. Progent can also provide Cisco qualified network engineers to help you maximize and maintain your network architecture.

Additional onsite and online information technology support available from Progent to clients in the Fremont area include project management consulting, iPhone integration and management, Android phone integration, RIM Blackberry troubleshooting and Microsoft Windows handhelds management, site design for Wi-Fi deployment, database management and software development services from certified SQL Server consultants, Oracle DBAs and developers, and MySQL application programmers, virtualization solutions from certified Windows Hyper-V consultants, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager application continuity consulting, VMware NSX network virtualization design and management, and Citrix integrators, plus disaster recovery/business continuity planning and testing.

Progent's ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent offers a selection of budget-friendly, fixed-price services designed to allow small and mid-size businesses to benefit from the same advanced IT solutions used by some of the world's leading enterprises. The ProSight series of network management outsourcing services addresses all critical areas of information technology such as email protection, security and compliance, automated backup and disaster recovery, infrastructure health monitoring, VM cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis tools to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely get by legacy signature-based AV tools. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to automate the entire threat lifecycle including filtering, detection, mitigation, remediation, and post-attack forensics. Key features include one-click rollback using Windows VSS and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection services offer affordable in-depth protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to security threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device management, and web filtering through cutting-edge tools incorporated within a single agent managed from a single control. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP environment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for immediate action. Progent can also help your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid recovery of vital data, apps and virtual machines that have become unavailable or damaged due to hardware failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can provide advanced support to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FINRA, and PCI and, when necessary, can assist you to restore your critical information. Read more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security vendors to provide centralized control and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's onsite gateway appliance provides a further level of inspection for incoming email. For outbound email, the local security gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map, monitor, optimize and troubleshoot their connectivity appliances like routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are kept current, captures and manages the configuration information of almost all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating tedious management and troubleshooting activities, WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, locating appliances that need important updates, or resolving performance problems. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by checking the state of critical computers that power your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT staff and your assigned Progent consultant so all looming problems can be resolved before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host set up and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Because the environment is virtualized, it can be ported easily to a different hardware solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your network documentation, you can save as much as 50% of time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to get an objective assessment of the health of their information system. Powered by a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential infrastructure assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a cleaner Active Directory system. Both also come with one year of cutting-edge remote network monitoring and management (RMM). Advantages can include simpler network management, improved compliance with government and industry security regulations, higher utilization of IT resources, faster troubleshooting, more reliable backup and restore, and higher availability. Learn more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your company's preparedness either to block or recover quickly after a ransomware attack. Progent will work with you personally to collect information about your current antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to create an efficient security and backup/recovery system that meets your business requirements. For more information, refer to Progent's ProSight Ransomware Preparedness Report.

Cloud Solutions
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent offers expert online consulting services to help companies of any size integrate their networks with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can help your it team to plan and administer cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-only solutions or in hybrid architectures that utilize local resources as well as public cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a range of public cloud integration services that include Office 365 integration with on-premises Exchange, Azure hybrid cloud planning and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of experience providing advanced consulting services online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.

On-premises Consulting Services Available at the QTS Sacramento Colocation Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the earthquake-neutral Natomas area of Sacramento, CA. If your company is currently utilizing the QTS Sacramento Data Center as a colocation site or if your company is considering migrating your primary or offsite backup system to the QTS Data Center, Progent can provide a variety of cost-effective services such as colocation relocation, equipment installation and updates, network improvements, comprehensive project management, virtual server configuration, remote network monitoring, streamlined system management, application programming, business continuity planning, data security assessment, and the support of Progent's Test Lab. To find out more, visit Progent's consulting support services at the QTS Colocation Center.

Progent's Test Lab is a lab at the QTS Data Center with a collection of advanced servers and network equipment able to be utilized online or on site to accommodate system testing, assessments, capacity modeling, forensics, disaster recovery simulation, training, and other reasons to help Progent's clients successfully carry out major IT initiatives. For more information, refer to Progent's Test and Training Lab at the QTS Data Center.

24x7 On-site Support Options
Progent can provide optional around-the-clock on-line or in person computer help and IT outsourcing expertise in these cities in your area:

  • Fremont
  • Newark
  • Milpitas

If your small business is in Fremont or anywhere in the California Silicon Valley area and you need computer assistance, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified consultant, call 510-933-0400 or visit Contact Progent.
















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