Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Progent's IT consulting clients in the San Francisco East Bay area include software developers, Internet technology companies, security firms, telecommunications companies, and back-office support divisions of global companies. Businesses in the East Bay area require consistent and in-depth support for mission-critical IT systems, fast response time for on-site service, broad-based expertise, the ability to create easy-to-manage solutions, efficient and affordable remote support, and Help Desk services.

To survive in this challlenging environment, many companies are attempting to keep budgets under control by increasing productivity without compromising their IT system. Progent offers professional, affordable and comprehensive outsourcing services and can also supply Microsoft- and Cisco-certified experts on an as-needed basis so that your small business does not have to commit to a large, permanent in-house IT organization.

Progent: The Microsoft Certified IT Consulting Experts
For over 20 years, Progent's network support engineers have been the top source of budget-friendly Microsoft consulting, Cisco networking integration and advanced consulting services for businesses in Northern California and the California Central Valley. If your company needs emergency technical help from a certified expert, a network engineer, or an application programmer, Progent is your most reliable source for computer support services including Microsoft Exchange and Outlook assistance, system protection testing and design, Helpdesk services, specialized application design, server virtualization help, online training for Microsoft Office applications, and high availability network design.

As a Microsoft Gold qualified computer consulting firm, Progent offers businesses of all sizes in the Hayward neighborhood world-class information technology consulting expertise plus remote or onsite technical support for networks powered by Windows and Cisco platforms. Practice areas provided by Progent cover Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment expertise and Microsoft Windows Server 2008 migration support to build a firm foundation for your IT system, MS Exchange Server 2016 migration, Exchange 2013 Server consulting and Microsoft Exchange 2010 support to provide a state-of-the-art email solution, Microsoft SharePoint assistance to improve collaboration, SQL Server 2016 integration support and Microsoft SQL Server 2014 deployment help to harness your vital corporate data, Microsoft Dynamics GP software programming for timely financial information, and Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting services for proactively monitoring the health of your network. Progent can also provide Cisco certified network consultants to show you how to maximize and support your connectivity infrastructure.

Additional onsite and online information technology support available from Progent to clients in the Hayward vicinity include senior project management expertise, Apple iPhone integration and management, Android smartphone integration, Blackberry troubleshooting and Microsoft Windows smart phone and tablet integration, site design for Wi-Fi installation, DBA and application programming services from certified SQL Server experts, Oracle DBAs and developers, and MySQL application programmers, virtual server solutions from certified Windows Hyper-V integrators, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager business continuity planning, VMware NSX network virtualization design and integration, and Citrix XenServer consultants, plus disaster recovery/business continuity planning and testing.

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent provides a selection of budget-friendly, flat-rate managed services intended to allow small and medium-size businesses to benefit from the same cutting-edge technology used by many of the industry's top enterprises. Progent's ProSight series of outsourced network management services covers all critical facets of modern networking including email content filtering, security and compliance, automated backup/recovery, and network infrastructure management. ProSight managed services include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of leading information security companies to provide web-based management and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper level of inspection for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall. For more details, visit Email Guard spam and content filtering.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning technology to defend endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely evade traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to address the complete malware attack progression including filtering, infiltration detection, mitigation, remediation, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of critical data, apps and VMs that have become unavailable or corrupted due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can deliver advanced support to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map, track, reconfigure and troubleshoot their networking appliances such as routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and displays the configuration of almost all devices connected to your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, locating appliances that need critical software patches, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Systems Watch: Server and Desktop Management
    ProSight Systems Watch is Progentís server and desktop and management service that uses state-of-the-art remote monitoring and management technology to keep your network operating efficiently by checking the state of critical computers that power your information system. When ProSight Systems Watch detects a problem, an alarm is sent immediately to your specified IT management staff and your assigned Progent consultant so that all looming issues can be addressed before they can disrupt productivity Learn more details about ProSight Systems Watch server and desktop remote monitoring and management services.

Hybrid Cloud Integration Solutions
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent offers advanced remote support services to help businesses of all sizes connect their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective ecosystems that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid topologies that seamlessly combine physical IT assets along with public clouds. To help you to integrate public cloud services with physical datacenters, Progent offers a range of public cloud migration services that include Office 365 integration with on-premises Exchange, Azure hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of background providing advanced consulting services remotely, and Progent can help you complete your cloud integration initiatives quickly and affordably.

On-premises Support Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center facility, formerly the Herakles Data Center, is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is now using the QTS Sacramento Data Center as a colocation site or if your business is considering moving your primary or offsite backup system to the QTS Sacramento Colocation Center, Progent offers a variety of affordable services such as colocation migration, equipment installation and upgrades, infrastructure optimization, project management services, virtualization configuration, remote network monitoring, automated network management, application programming, disaster recovery planning, data security evaluation, and the support of the Progent Test Lab. For more details, visit Progent's onsite consulting services at the QTS Data Center.

Progent's Test and Design Lab is a lab at the QTS Colocation Center with a collection of advanced servers and network equipment able to be utilized remotely or on site to accommodate system testing, evaluations, performance modeling, repair, business continuity planning, training, and other purposes to help Progent's clients successfully carry out large-scale IT initiatives. For more information, visit Progent's Test Lab at the QTS Sacramento Colocation Center.

Round-the-clock On-site Service Availability
Progent can provide optional around-the-clock remote or in person computer support and information technology outsourcing expertise in these cities in your region:

  • Hayward
  • San Leandro
  • Union City
  • San Lorenzo
  • Castro Valley

If your small business is in the San Francisco East Bay area and you require computer support, IT outsourcing, or advanced expertise from a certified Progent professional, call 510-300-1400 or visit Contact Progent.
















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