Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Progent's IT consulting clients in the San Francisco East Bay area include software developers, Internet technology companies, security firms, telecommunications companies, and back-office support divisions of global companies. Businesses in the East Bay area require consistent and in-depth support for mission-critical IT systems, fast response time for on-site service, broad-based expertise, the ability to create easy-to-manage solutions, efficient and affordable remote support, and Help Desk services.

To survive in this challlenging environment, many companies are attempting to keep budgets under control by increasing productivity without compromising their IT system. Progent offers professional, affordable and comprehensive outsourcing services and can also supply Microsoft- and Cisco-certified experts on an as-needed basis so that your small business does not have to commit to a large, permanent in-house IT organization.

Progent: The Microsoft and Cisco Certified IT Service Professionals
For more than 20 years, Progent's computer support experts have been the premiere providers of budget-friendly Microsoft consulting, Cisco network technology expertise and IT consulting services for businesses in Northern California and the California Central Valley. If your company needs urgent network support from a seasoned professional, a system engineer, or a software programmer, Progent is the most reliable choice for computer services such as email expertise, system security evaluation and design, Help Desk services, specialized application development, virtual server architecture, online classes for Microsoft Office and Office 365 apps, and fault tolerant network solutions.

As a Microsoft-certified computer consulting company, Progent offers businesses in the Hayward area enterprise-class IT support services as well as remote or onsite troubleshooting support for environments based on Microsoft Windows and Cisco technology. Areas of expertise provided by Progent include Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and configuration expertise and Windows Server 2008 R2 migration support to build a dependable basis for your IT network, MS Exchange 2016 Server migration, Exchange 2013 consulting and Microsoft Exchange 2010 support to provide an advanced email environment, SharePoint management to improve teamwork, SQL Server 2016 integration and development support and Microsoft SQL 2014 deployment help to manage your key corporate data, Microsoft Dynamics GP software education for timely financial reporting, and System Center 2012 Operations Manager support and SCOM 2016 consulting for proactively tracking the health of your network. Progent can in addition provide Cisco qualified consultants to show you how to maximize and maintain your connectivity infrastructure.

Other on-premises and remote information technology consulting available from Progent to clients in the Hayward vicinity include project management expertise, iPhone integration, Android phone and tablet integration, RIM Blackberry support and Microsoft Windows smart phone and tablet management, wireless site surveys for Wi-Fi deployment, database management and application development services from certified SQL Server consultants, Oracle DBAs and developers, and MySQL application programmers, virtual server solutions from certified Windows Hyper-V integrators, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX virtual network architecture and integration, and Citrix XenServer integrators, plus disaster recovery/business continuity planning and testing.

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent provides a family of affordable, fixed-price managed services intended to allow small and mid-size businesses to utilize the same advanced technology deployed by many of the world's top enterprises. The ProSight portfolio of IT management outsourcing services addresses all critical areas of modern networking such as email protection, threat defense based on machine leaning, cloud-based backup and disaster recovery, infrastructure monitoring and management, virtual server hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based machine learning tools to defend endpoint devices and servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely escape legacy signature-based anti-virus products. ProSight ASM protects local and cloud resources and offers a single platform to address the complete malware attack lifecycle including protection, detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer economical multi-layer protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge tools incorporated within one agent accessible from a unified control. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP deployment that addresses your company's specific requirements and that allows you prove compliance with government and industry information protection standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate action. Progent's consultants can also help your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of vital files, apps and VMs that have become unavailable or damaged due to component failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's backup and recovery specialists can deliver world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical data. Find out more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading data security companies to provide centralized control and world-class security for all your email traffic. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your vulnerability to external threats and conserves system bandwidth and storage. Email Guard's onsite security gateway device adds a deeper level of inspection for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map out, track, reconfigure and debug their connectivity appliances like switches, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept current, captures and displays the configuration of almost all devices on your network, monitors performance, and generates notices when problems are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off ordinary chores such as making network diagrams, reconfiguring your network, finding appliances that require critical software patches, or resolving performance issues. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your network running efficiently by tracking the health of vital computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so all looming problems can be addressed before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the apps. Because the environment is virtualized, it can be moved easily to a different hosting environment without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can eliminate as much as half of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to get an objective assessment of the health of their IT system. Based on some of the top remote monitoring and management platforms in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the deployment of your core network devices conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a cleaner Active Directory environment. Both versions also include a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include simpler network management, better compliance with government and industry security standards, more efficient utilization of network assets, faster troubleshooting, more dependable backup and restore, and less downtime. Read more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent information assurance consultant. The fact-finding interview is designed to help assess your organization's preparedness either to block or recover rapidly after a ransomware attack. Progent will consult with you directly to collect information concerning your existing AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to deploy a cost-effective security and backup/recovery environment that aligns with your business requirements. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Integration Solutions
Office 365 Integration with On-premises ExchangeProgent can provide advanced online consulting services to help businesses of all sizes integrate their networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can assist you to design and administer hybrid environments that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid architectures that seamlessly combine local resources along with public cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud integration support services that include Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of experience providing advanced consulting services online, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.

On-premises Consulting Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center, previously called the Herakles Data Center, is situated in the earthquake-neutral Natomas area of Sacramento, California. If your business is now utilizing the QTS Sacramento Data Center as a colocation site or if your company is planning on moving your main or disaster recovery equipment to the QTS Sacramento Colocation Center, Progent offers a variety of cost-effective consulting services that include colocation relocation, system installation and upgrades, network improvements, project management services, virtual server expertise, offsite network monitoring, centralized system administration, software development, disaster recovery/business continuity solutions, security assessment, and the support of the Progent Test Lab. To find out more, visit Progent's onsite consulting support at the QTS Data Center.

Progent's Test and Design Lab is a lab at the QTS Colocation Center with a variety of dedicated servers and network support infrastructure that can be used online or on premises to facilitate system testing, evaluations, capacity testing, troubleshooting, business continuity simulation, education, and other purposes to help Progent's clients succeed with major IT initiatives. To learn more, see Progent's Test Lab at the QTS Sacramento Data Center.

24x7 In Person Service Availability
Progent can provide optional around-the-clock remote or on-premises computer support and information technology outsourcing services in these cities in your area:

  • Hayward
  • San Leandro
  • Union City
  • San Lorenzo
  • Castro Valley

If your small business is in the San Francisco East Bay area and you are looking for technical support, information technology outsourcing, or high-level services from a Progent engineer, call 510-300-1400 or visit Contact Progent.
















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