Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Progent's IT consulting clients in the San Francisco East Bay area include software developers, Internet technology companies, security firms, telecommunications companies, and back-office support divisions of global companies. Businesses in the East Bay area require consistent and in-depth support for mission-critical IT systems, fast response time for on-site service, broad-based expertise, the ability to create easy-to-manage solutions, efficient and affordable remote support, and Help Desk services.

To survive in this challlenging environment, many companies are attempting to keep budgets under control by increasing productivity without compromising their IT system. Progent offers professional, affordable and comprehensive outsourcing services and can also supply Microsoft- and Cisco-certified experts on an as-needed basis so that your small business does not have to commit to a large, permanent in-house IT organization.

Progent: Your Microsoft Certified IT Consulting Professionals
For more than two decades, Progent's computer service experts have been the premiere source of budget-friendly Microsoft consulting, Cisco networking integration and advanced consulting assistance for businesses in Northern California and the California Central Valley. Whether your company requires emergency network help from a seasoned expert, a system engineer, or an application developer, Progent is the most reliable source for computer services such as email consulting, network security evaluation and enhancement, Helpdesk outsourcing, custom application design, server virtualization architecture, live online classes for Microsoft Office and Office 365 apps, and high availability system solutions.

As a Microsoft-certified computer consultant company, Progent provides businesses in the city of Hayward world-class information technology consulting expertise as well as online or onsite technical assistance for environments based on Windows and Cisco platforms. Practice areas provided by Progent include Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment expertise and Windows Server 2008 migration help to build a firm basis for your IT network, MS Exchange 2016 upgrade support, Exchange 2013 integration and Microsoft Exchange Server 2010 management to establish an advanced email environment, SharePoint assistance to improve collaboration, SQL Server 2016 integration consulting and Microsoft SQL 2014 consulting to harness your vital corporate data, Dynamics GP/Great Plains software education for accurate financial information, and System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for proactively monitoring the health of your network. Progent can also offer Cisco certified network engineers to help you maximize and maintain your connectivity architecture.

Additional onsite and online information technology support provided by Progent to clients in the city of Hayward include senior project management consulting, Apple iPhone integration, Android phone integration, RIM Blackberry support and Microsoft Windows smart phone and tablet management, site design for Wi-Fi deployment, DBA and software programming services from certified SQL Server consultants, Oracle professionals, and MySQL application programmers, virtual server solutions from certified Hyper-V consultants, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager business continuity planning, VMware NSX virtual network design and integration, and Citrix XenServer integrators, plus disaster recovery planning and testing.

ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent provides a selection of budget-friendly, flat-rate services designed to enable small and mid-size businesses to utilize the same advanced IT solutions used by many of the world's leading corporations. Progent's ProSight line of IT management outsourcing services addresses all key facets of modern networking including email content filtering, security and compliance, automated backup/recovery, network infrastructure health monitoring, virtual server hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning tools to defend endpoint devices and physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily evade legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to manage the complete threat lifecycle including blocking, detection, containment, cleanup, and forensics. Top features include single-click rollback using Windows VSS and automatic network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering via leading-edge technologies packaged within a single agent accessible from a single control. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP environment that addresses your organization's specific needs and that helps you prove compliance with government and industry information protection regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for urgent attention. Progent's consultants can also help you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates your backup processes and enables rapid restoration of vital data, apps and virtual machines that have become unavailable or damaged due to component failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FINRA, and PCI and, whenever needed, can assist you to restore your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top information security companies to provide centralized control and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper layer of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to diagram, monitor, enhance and troubleshoot their networking appliances such as routers and switches, firewalls, and access points plus servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always current, captures and manages the configuration information of almost all devices on your network, tracks performance, and generates notices when problems are discovered. By automating tedious management and troubleshooting activities, WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, locating devices that need important updates, or isolating performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system operating at peak levels by checking the health of vital computers that power your business network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT staff and your Progent consultant so that any looming problems can be addressed before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and managed by Progent's network support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the applications. Because the environment is virtualized, it can be ported immediately to a different hardware solution without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate up to half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to obtain an objective assessment of the health of their IT system. Powered by a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the configuration of your core infrastructure devices conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a cleaner Active Directory environment. Both versions also include a year of cutting-edge remote network monitoring and management (RMM). Benefits can include lower-cost network management, better compliance with information security standards, more efficient utilization of network resources, quicker problem resolution, more dependable backup and recovery, and less downtime. Read more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone discussion with a Progent backup/recovery consultant. The interview is intended to evaluate your organization's ability either to block or recover rapidly from a ransomware attack. Progent will consult with you directly to collect information about your existing AV defense and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to build an efficient AV and backup system that meets your company's requirements. For details, see The ProSight Ransomware Preparedness Report.

Hybrid Cloud Solutions
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent can provide expert remote consulting services to help companies of any size connect their information networks with popular public clouds including Azure and Amazon AWS. Progent can assist you to design and manage hybrid environments that can include Windows and Linux operating systems and apps in both cloud-based systems or in hybrid network models that combine physical IT assets along with public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of public cloud migration support services such as Office 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of experience delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.

On-premises Consulting and Support Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently using the QTS Data Center as a colocation facility or if you are considering moving your main or disaster recovery equipment to the QTS Sacramento Data Center, Progent can provide a range of budget-friendly consulting services that include colocation relocation, equipment deployment and updates, infrastructure optimization, comprehensive project management, virtual server expertise, remote monitoring, centralized system management, application development, business continuity planning, data security evaluation, and the support of the Progent Test Lab. To find out more, see Progent's consulting support at the QTS Colocation Center.

The Progent Test and Design Lab is a lab at the QTS Colocation Center with a variety of advanced computers and network support infrastructure able to be utilized remotely or on site to accommodate system testing, evaluations, performance testing, repair, business continuity planning, training, and additional reasons to help Progent's clients succeed with major projects. To learn more, refer to Progent's Test and Training Lab at the QTS Colocation Center.

24x7 On-site Service Options
Progent can provide optional 24x7 on-line or on-premises network help and IT outsourcing expertise in these cities in your area:

  • Hayward
  • San Leandro
  • Union City
  • San Lorenzo
  • Castro Valley

If your small business is in the San Francisco East Bay area and you require computer help, information technology outsourcing, or top-level expertise from a certified Progent professional, call 510-300-1400 or visit Contact Progent.
















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