Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Progent's IT consulting clients in Monterey, Pacific Grove, Seaside, Carmel and the Monterey Peninsula area include e-commerce companies, insurance brokers, law firms, accounting firms, product development companies and small-scale manufacturers. Progent's most popular services in this area include outsourcing of IT management, data center support services, 24x7 remote network monitoring, designing and implementing low-maintenance network infrastructures, and emergency on-site support.

Many small businesses in this area make use of independent outside consultants who may not have the depth of expertise or access to backup personnel to respond quickly and effectively to emergencies or implement end-to-end solutions that really leverage IT. Progent's network of Microsoft- and Cisco-certified experts makes it possible to provide the right people when you need them.

Your Microsoft Certified Information Technology Consulting Professionals
For more than 20 years, Progent's network support engineers have been the premiere source of budget-friendly Microsoft Windows support services, Cisco networking integration and advanced consulting services for businesses in Northern California and Silicon Valley. If your organization requires urgent network support from a seasoned expert, a system consultant, or an application programmer, Progent is the best source for IT services including email expertise, network protection testing and design, Help Desk support, custom program design, virtualization help, online training for Microsoft Office apps, and fault tolerant network design.

As a Microsoft-certified network consultant firm, Progent offers companies in the Monterey area world-class IT consulting expertise plus online or onsite troubleshooting support for environments based on Windows and Cisco technology. Areas of expertise provided by Progent cover Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment expertise and Windows Server 2008 upgrade support to create a dependable foundation for your information system, MS Exchange 2016 planning and deployment, Exchange Server 2013 consulting and Microsoft Exchange 2010 Server maintenance to establish an advanced messaging environment, Microsoft SharePoint configuration to facilitate collaboration, SQL Server 2016 integration and development support and Microsoft SQL 2014 deployment help to harness your vital information, Microsoft Dynamics GP software programming for timely financial reporting, and System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for automatically monitoring the efficiency of your network. Progent can also offer Cisco certified network consultants to show you how to maximize and support your network infrastructure.

Additional onsite and online information technology consulting available from Progent to businesses in the Monterey neighborhood include project management expertise, Apple iPhone integration and management, Google Android phone integration and management, Blackberry support and Windows handhelds management, site surveys for Wi-Fi deployment, database management and application development services from certified Microsoft SQL experts, Oracle DBAs and developers, and MySQL consultants, virtual server solutions from certified Hyper-V consultants, VMware vSphere and vCloud deployment, VMware Site Recovery Manager business continuity planning, VMware NSX virtual network design and integration, and Citrix consultants, plus business continuity planning and testing.

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent provides a family of affordable, fixed-price managed services designed to enable small and medium-size businesses to benefit from the same cutting-edge IT solutions deployed by some of the industry's top corporations. The ProSight suite of outsourced network management services covers all key facets of modern networking such as email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, network infrastructure monitoring and management, virtual server hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against new malware attacks like ransomware and email phishing, which easily evade traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to manage the complete malware attack progression including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows VSS and automatic network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint control, and web filtering via leading-edge tools incorporated within a single agent managed from a unified console. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that addresses your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry data security regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent action. Progent can also help you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. Available at a low monthly cost, ProSight DPS automates your backup processes and enables fast restoration of vital files, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can provide world-class support to configure ProSight DPS to to comply with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical data. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security vendors to provide centralized control and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further layer of inspection for incoming email. For outgoing email, the local security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, track, optimize and debug their networking hardware such as routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept current, copies and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when potential issues are discovered. By automating time-consuming management processes, WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, locating appliances that need critical software patches, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your IT system running at peak levels by tracking the state of critical computers that drive your business network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT personnel and your assigned Progent engineering consultant so that any potential issues can be addressed before they have a chance to disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the applications. Because the system is virtualized, it can be ported easily to a different hosting solution without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size businesses to obtain an unbiased assessment of the health of their IT system. Powered by a selection of the leading remote monitoring and management platforms available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the configuration of your core infrastructure devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a more manageable Active Directory system. Both versions also come with one year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost management, better compliance with data security requirements, more efficient utilization of IT assets, quicker problem resolution, more dependable backup and recovery, and higher availability. Learn more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service centered on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to assess your company's ability to stop or recover rapidly after a ransomware attack. Progent will work with you personally to collect information concerning your existing security profile and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to build an efficient security and backup system that aligns with your company's needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Integration Solutions
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent can provide expert online consulting to help companies of all sizes integrate their information networks with leading public clouds such as Azure and Amazon Web Services. Progent can help your it team to design and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid architectures that seamlessly combine physical IT assets along with cloud services. To assist you to integrate cloud services with networks, Progent can provide a variety of cloud integration services such as Office 365 integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of background delivering high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.

On-premises Consulting Services Offered at the QTS Sacramento Data Center
The QTS Data Center, previously called the Herakles Data Center, is situated in the seismically-stable Natomas neighborhood of Sacramento, California. If your business is now utilizing the QTS Data Center as a colocation facility or if you are planning on migrating your primary or disaster recovery system to the QTS Sacramento Data Center, Progent offers a range of cost-effective consulting services that include data center relocation, system installation and updates, network optimization, comprehensive project management services, virtualization configuration, remote monitoring, automated system management, software development, business continuity planning, security evaluation, and the support of Progent's Test Lab. For more details, see Progent's onsite consulting support services at the QTS Colocation Center.

The Progent Test and Design Lab is a room at the QTS Colocation Center with a variety of advanced servers and network support infrastructure that can be utilized remotely or on premises to accommodate system testing, assessments, capacity modeling, repair, disaster recovery planning, education, and other purposes to help Progent's clients successfully carry out large-scale projects. For more information, refer to Progent's Test and Training Lab at the QTS Data Center.

Round-the-clock On-site Service Options
Progent offers optional around-the-clock remote or in person computer support and information technology outsourcing services in these locations in your area:

  • Monterey
  • Pacific Grove
  • Seaside
  • Carmel

If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you are in need of computer help, information technology outsourcing, or top-level expertise from a certified Progent professional, call 831-600-4300 or visit Contact Progent.
















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