Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Progent's IT consulting clients in Monterey, Pacific Grove, Seaside, Carmel and the Monterey Peninsula area include e-commerce companies, insurance brokers, law firms, accounting firms, product development companies and small-scale manufacturers. Progent's most popular services in this area include outsourcing of IT management, data center support services, 24x7 remote network monitoring, designing and implementing low-maintenance network infrastructures, and emergency on-site support.

Many small businesses in this area make use of independent outside consultants who may not have the depth of expertise or access to backup personnel to respond quickly and effectively to emergencies or implement end-to-end solutions that really leverage IT. Progent's network of Microsoft- and Cisco-certified experts makes it possible to provide the right people when you need them.

Your Microsoft Gold Certified IT Service Experts
For more than 20 years, Progent's computer service engineers have been the premiere source of economical Microsoft Windows consulting, Cisco network technology expertise and IT consulting assistance for companies in the San Francisco Bay Area and the California Central Valley. If your company requires emergency technical help from a seasoned professional, a network engineer, or an application programmer, Progent is the most reliable source for IT services including email help, system security evaluation and enhancement, Help Desk support, specialized program development, server virtualization help, live online training for Microsoft Office and Office 365 apps, and fault tolerant network engineering.

As a Microsoft Gold Partner network consultant company, Progent provides businesses of all sizes in the Monterey neighborhood world-class IT consulting expertise as well as online or in person troubleshooting assistance for environments powered by Microsoft Windows and Cisco platforms. Practice areas offered by Progent include Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment expertise and Windows Server 2008 upgrade support to create a firm basis for your information network, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration and Microsoft Exchange 2010 Server management to provide an advanced messaging environment, SharePoint management to improve teamwork, SQL Server 2016 integration consulting and Microsoft SQL 2014 consulting to harness your key information, Dynamics GP software education for accurate management reporting, and Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for 24x7 tracking the efficiency of your network. Progent can in addition offer Cisco qualified network consultants to show you how to maximize and support your network infrastructure.

Additional onsite and online IT support provided by Progent to clients in the city of Monterey include senior project management consulting, Apple iPhone integration, Android phone integration, Blackberry troubleshooting and Microsoft Windows handhelds integration, site design for Wi-Fi installation, DBA and application development services from certified Microsoft SQL consultants, Oracle professionals, and MySQL consultants, virtualization solutions from certified Hyper-V consultants, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX virtual network architecture and management, and Citrix XenServer integrators, plus disaster recovery planning and testing.

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Organizations
Progent offers a selection of affordable, flat-rate services intended to enable small and mid-size organizations to benefit from the same cutting-edge technology used by some of the world's top enterprises. These services cover all key aspects of information technology including email protection, security and compliance, disaster recovery, and network infrastructure monitoring and management. ProSight managed services include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top information security companies to deliver centralized management and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper level of analysis for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning technology to guard endpoint devices and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely get by traditional signature-based AV tools. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to automate the complete malware attack progression including filtering, infiltration detection, containment, cleanup, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery. For a low monthly rate, ProSight DPS automates and monitors your backup processes and allows fast recovery of critical data, applications and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical information. Find out more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to map out, track, optimize and debug their connectivity appliances such as routers and switches, firewalls, and load balancers plus servers, endpoints and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that network maps are kept current, captures and manages the configuration of virtually all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating complex management and troubleshooting activities, WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, finding appliances that need important software patches, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Systems Watch: Server and Desktop Remote Monitoring and Management
    ProSight Systems Watch is Progentís server and desktop and management subscription service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system operating efficiently by checking the state of vital assets that drive your information system. When ProSight Systems Watch detects a problem, an alert is sent automatically to your designated IT staff and your Progent engineering consultant so all potential issues can be addressed before they have a chance to disrupt productivity Find out more about ProSight Systems Watch server and desktop automated management consulting.

Cloud Integration Solutions
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent offers advanced remote support to help businesses of all sizes integrate their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and administer cost-effective environments that support Windows and Linux systems and apps in either cloud-centric solutions or in hybrid architectures that utilize local resources along with public clouds. To help you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud migration services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of background providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.

On-premises Support Services Offered at the QTS Sacramento Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the earthquake-neutral Natomas area of Sacramento, CA. If your company is now utilizing the QTS Sacramento Data Center as a colocation facility or if your company is planning on migrating your primary or disaster recovery system to the QTS Sacramento Data Center, Progent can provide a range of budget-friendly services such as colocation relocation, equipment deployment and upgrades, infrastructure optimization, comprehensive project management services, virtual server configuration, remote monitoring, automated network administration, application development, disaster recovery/business continuity planning, data security evaluation, and the use of the Progent Test Lab. For more details, refer to Progent's onsite consulting support services at the QTS Colocation Center.

The Progent Test Lab is a lab at the QTS Data Center with a variety of dedicated computers and network support equipment that can be utilized online or on premises to accommodate system testing, evaluations, capacity modeling, troubleshooting, business continuity simulation, training, and additional reasons to help Progent's customers succeed with major projects. For more information, see Progent's Test and Training Lab at the QTS Sacramento Colocation Center.

Round-the-clock On-site Support Options
Progent offers optional around-the-clock on-line or in person computer support and information technology outsourcing expertise in these locations in your region:

  • Monterey
  • Pacific Grove
  • Seaside
  • Carmel

If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you are in need of technical assistance, information technology outsourcing, or top-level services from a Microsoft or Cisco certified engineer, call 831-600-4300 or visit Contact Progent.
















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