Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Progent's IT consulting clients in Monterey, Pacific Grove, Seaside, Carmel and the Monterey Peninsula area include e-commerce companies, insurance brokers, law firms, accounting firms, product development companies and small-scale manufacturers. Progent's most popular services in this area include outsourcing of IT management, data center support services, 24x7 remote network monitoring, designing and implementing low-maintenance network infrastructures, and emergency on-site support.

Many small businesses in this area make use of independent outside consultants who may not have the depth of expertise or access to backup personnel to respond quickly and effectively to emergencies or implement end-to-end solutions that really leverage IT. Progent's network of Microsoft- and Cisco-certified experts makes it possible to provide the right people when you need them.

Your Microsoft Certified Information Technology Service Professionals
For more than 20 years, Progent's network support engineers have been the premiere source of low-cost Microsoft Windows consulting, Cisco network integration and IT consulting services for companies in Northern California and Silicon Valley. Whether your organization requires emergency network help from a seasoned professional, a system engineer, or a software programmer, Progent is your best source for IT support services such as Microsoft Exchange and Outlook assistance, system security assessment and design, Helpdesk services, specialized program development, virtual server consulting, online training for Microsoft Office applications, and high availability network engineering.

As a Microsoft Gold certified network consultant company, Progent offers businesses of all sizes in the city of Monterey enterprise-class IT consulting services plus online or onsite troubleshooting support for networks based on Microsoft Windows and Cisco platforms. Practice areas offered by Progent include Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and configuration expertise and Windows Server 2008 R2 migration help to create a solid basis for your information system, MS Exchange 2016 migration, Microsoft Exchange Server 2013 integration and Exchange 2010 Server management to provide an advanced messaging environment, Microsoft SharePoint assistance to facilitate information sharing, SQL Server 2016 integration consulting and Microsoft SQL 2014 consulting to harness your vital corporate data, Microsoft Dynamics GP/Great Plains software programming for accurate financial reporting, and System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting services for automatically tracking the health of your network. Progent can also offer Cisco certified engineers to help you maximize and support your network architecture.

Other onsite and remote information technology consulting offered by Progent to clients in the city of Monterey include project management consulting, Apple iPhone integration and management, Android phone and tablet integration, RIM Blackberry support and Microsoft Windows smart phone and tablet management, wireless site design for Wi-Fi installation, DBA and application development services from certified Microsoft SQL experts, Oracle DBAs and developers, and MySQL application programmers, virtual server solutions from certified Hyper-V integrators, VMware vSphere deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization architecture and management, and Citrix consultants, plus disaster recovery planning and testing.

ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent offers a selection of budget-friendly, fixed-price services intended to enable small and mid-size businesses to benefit from the same best-of-breed technology used by some of the industry's leading enterprises. Progent's ProSight portfolio of network monitoring and management services covers all critical facets of information technology such as email protection, threat defense based on machine leaning, automated backup and disaster recovery, network infrastructure health monitoring, virtual server hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top data security companies to deliver centralized control and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite gateway appliance provides a further layer of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam filtering, DLP, and email encryption. The local gateway can also help Exchange Server to track and protect internal email that stays inside your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning tools to guard endpoint devices and servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely get by traditional signature-based AV products. ProSight ASM protects local and cloud resources and offers a unified platform to manage the complete malware attack lifecycle including protection, detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. For a low monthly cost, ProSight DPS automates your backup processes and enables fast restoration of critical data, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can provide world-class expertise to set up ProSight DPS to to comply with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data. Find out more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map, track, enhance and debug their connectivity hardware like routers and switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Using cutting-edge RMM technology, WAN Watch makes sure that network maps are kept current, copies and displays the configuration of almost all devices on your network, tracks performance, and sends notices when issues are detected. By automating complex management activities, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, finding appliances that require important software patches, or isolating performance problems. Learn more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating efficiently by checking the health of vital assets that drive your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT staff and your Progent engineering consultant so any potential issues can be addressed before they can impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual host set up and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hosting solution without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect data related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size organizations to obtain an unbiased assessment of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the deployment of your core network devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable Active Directory (AD) environment. Both versions also come with a year of cutting-edge remote network monitoring and management. Advantages can include lower-cost network management, improved compliance with information security regulations, higher utilization of IT assets, faster problem resolution, more dependable backup and recovery, and higher availability. See more information about Progent's ProSight Network Audits IT infrastructure review.

Hybrid Cloud Solutions
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent offers advanced online support services to help businesses of all sizes integrate their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and manage cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-only solutions or in hybrid topologies that combine on-premises IT assets as well as public cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of cloud migration support services that include Office 365 integration with on-premises Exchange, Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of background providing high-level consulting expertise remotely, and Progent can make sure you complete your cloud integration projects quickly and within your budget.

On-premises Support Services Offered at the QTS Sacramento Colocation Center
The QTS Data Center, formerly the Herakles Data Center, is located in the seismically-stable Natomas neighborhood of Sacramento, California. If your company is currently utilizing the QTS Sacramento Data Center as a colocation site or if you are planning on migrating your main or offsite backup equipment to the QTS Sacramento Data Center, Progent offers a variety of affordable consulting services such as data center migration, system deployment and upgrades, infrastructure improvements, comprehensive project management, virtualization configuration, remote monitoring, centralized system management, application development, disaster recovery planning, security assessment, and the support of the Progent Test Lab. For more details, see Progent's consulting support at the QTS Data Center.

The Progent Test and Design Lab is a lab at the QTS Colocation Center with a variety of advanced servers and network support equipment that can be utilized remotely or on site to facilitate piloting, evaluations, capacity testing, forensics, business continuity simulation, education, and other reasons to help Progent's clients successfully carry out major projects. For more information, visit Progent's Test and Training Lab at the QTS Sacramento Colocation Center.

24x7 Local Support Options
Progent can provide optional 24x7 on-line or on-site computer help and IT outsourcing services in these locations in your region:

  • Monterey
  • Pacific Grove
  • Seaside
  • Carmel

If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you are in need of technical help, IT outsourcing, or high-level services from a Progent consultant, call 831-600-4300 or visit Contact Progent.
















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