Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Northern California Onsite IT Consulting
Progent locations in Northern California

Progent's IT consulting clients in Monterey, Pacific Grove, Seaside, Carmel and the Monterey Peninsula area include e-commerce companies, insurance brokers, law firms, accounting firms, product development companies and small-scale manufacturers. Progent's most popular services in this area include outsourcing of IT management, data center support services, 24x7 remote network monitoring, auditing and enhancing cybersecurity, designing low-maintenance network infrastructures, integrating local and cloud-based resources, and emergency on-site support.

Many small businesses in this area make use of independent outside consultants who may not have the depth of expertise or access to backup personnel to respond quickly and effectively to emergencies or implement end-to-end solutions that really leverage IT. Progent's network of Microsoft- and Cisco-certified experts makes it possible to provide the right people when you need them.

Your Microsoft and Cisco Certified IT Service Professionals
For over 20 years, Progent's network support experts have been the premiere providers of affordable Microsoft consulting, Cisco network technology expertise and advanced consulting services for companies in the San Francisco Bay Area and Silicon Valley. If your small business needs urgent technical help from a seasoned expert, a network engineer, or an application programmer, Progent is your most reliable choice for IT support services such as e-mail and messaging assistance, network security evaluation and enhancement, Help Desk outsourcing, custom application design, virtualization help, live online training for Microsoft Office applications, and fault tolerant system design.

As a Microsoft-authorized network consultant firm, Progent offers businesses in the Monterey area world-class information technology support expertise plus remote or in person troubleshooting help for networks based on Windows and Cisco platforms. Practice areas offered by Progent cover Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and deployment expertise and Windows Server 2008 R2 upgrade support to create a solid basis for your information system, MS Exchange Server 2016 migration, Microsoft Exchange 2013 Server consulting and Microsoft Exchange Server 2010 support to establish a state-of-the-art email solution, MS SharePoint configuration to improve information sharing, SQL Server 2016 integration and development support and Microsoft SQL Server 2017 deployment help to harness your vital corporate data, Dynamics GP/Great Plains software education for timely management reporting, and System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting for 24x7 monitoring the efficiency of your information system. Progent can also offer Cisco certified network engineers to help you optimize and support your connectivity architecture.

Other onsite and online IT consulting services available from Progent to businesses in the Monterey vicinity include project management expertise, Apple iPhone integration, Android phone and tablet integration, Blackberry troubleshooting and Microsoft Windows handhelds integration, wireless site design for Wi-Fi deployment, DBA and application development support from certified SQL Server experts, Oracle professionals, and MySQL application programmers, virtualization expertise from certified Windows Hyper-V integrators, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX network virtualization design and management, and Citrix consultants, plus business continuity planning and testing.

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Organizations
Progent offers a selection of low-cost, flat-rate managed services intended to allow small and medium-size businesses to utilize the same best-of-breed technology deployed by some of the world's leading corporations. The ProSight line of IT management outsourcing services addresses all critical facets of modern networking such as email protection, behavioral-based threat defense, cloud-based backup/recovery, infrastructure monitoring and management, virtual server cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based machine learning tools to guard endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely evade legacy signature-matching AV tools. ProSight ASM protects local and cloud-based resources and offers a single platform to automate the complete malware attack lifecycle including blocking, identification, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback using Windows VSS and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection services deliver affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint control, and web filtering via leading-edge technologies incorporated within one agent accessible from a unified console. Progent's data protection and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that addresses your company's unique requirements and that allows you demonstrate compliance with legal and industry data security standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent action. Progent's consultants can also help you to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of critical files, apps and VMs that have become unavailable or damaged as a result of component failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's cloud backup consultants can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, when needed, can assist you to restore your critical data. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top information security vendors to provide centralized management and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map, track, reconfigure and troubleshoot their networking appliances like routers, firewalls, and wireless controllers plus servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, captures and manages the configuration information of virtually all devices on your network, monitors performance, and generates alerts when issues are discovered. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, locating devices that need important updates, or isolating performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network running at peak levels by checking the state of critical assets that power your business network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT management personnel and your Progent engineering consultant so all potential issues can be resolved before they can disrupt your network Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure Tier III data center on a fast virtual host configured and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hardware environment without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard information about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can save up to half of time spent searching for critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to obtain an objective evaluation of the overall health of their IT system. Based on some of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how well the configuration of your core network devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI like a more manageable Active Directory (AD) system. Both versions also come with a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier network management, better compliance with data security standards, more efficient utilization of IT assets, faster problem resolution, more dependable backup and recovery, and less downtime. Read more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your organization's preparedness to block or recover rapidly after a ransomware incident. Progent will consult with you personally to gather information concerning your current antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient AV and backup/recovery system that aligns with your company's requirements. For more information, visit The ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Solutions
Office 365 Integration Solutions with On-premises ExchangeProgent offers advanced remote consulting services to help businesses of any size integrate their information networks with leading public cloud platforms including Azure and Amazon Web Services. Progent can help your it team to design and manage hybrid environments that can include Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid topologies that utilize physical IT assets as well as public clouds. To assist you to integrate public clouds with networks, Progent can provide a variety of public cloud integration services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of background providing advanced consulting support online, and Progent can help you complete your cloud integration projects on schedule and within your budget.

On-premises Consulting Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center, previously called the Herakles Data Center, is situated in the earthquake-neutral Natomas neighborhood of Sacramento, California. If your business is currently utilizing the QTS Sacramento Data Center as a colocation facility or if your business is considering migrating your primary or offsite backup equipment to the QTS Sacramento Data Center, Progent can provide a range of cost-effective consulting services such as data center relocation, system deployment and updates, network improvements, project management, virtual server configuration, offsite monitoring, automated network administration, software development, disaster recovery/business continuity planning and testing, data security evaluation, and the support of the Progent Test Lab. To find out more, refer to Progent's consulting services at the QTS Colocation Center.

The Progent Test and Design Lab is a lab at the QTS Data Center with a variety of advanced computers and network equipment that can be used remotely or on premises to facilitate piloting, evaluations, capacity modeling, troubleshooting, business continuity planning, training, and additional reasons to help Progent's clients successfully carry out major IT initiatives. For more information, refer to Progent's Test Lab at the QTS Data Center.

Round-the-clock Local Support Options
Progent can provide optional 24x7 on-line or on-premises computer support and information technology outsourcing services in these locations in your region:

  • Monterey
  • Pacific Grove
  • Seaside
  • Carmel
If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you need computer support, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified engineer, call 831-600-4300 or visit Contact Progent.
















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