Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Northern California Onsite IT Consulting
Progent locations in Northern California

Progent's IT consulting clients in the Napa/Vallejo area include law firms, wineries, and companies involved in high-tech product design and manufacturing. Progent has helped companies in this area to relocate and consolidate their networks, build end-to-end systems for eCommerce and integrated ERP, audit and enhance cybersecurity, integrate hybrid cloud environments, and set up remote monitoring and Help Desks.

Because Napa Valley and North Bay businesses have access to a smaller and less experienced labor pool than is available elsewhere in the Bay Area, they need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts allows Progent to offer responsive and professional on-site support from Microsoft-certified experts at affordable rates.

Progent: Your Microsoft Certified Network Consulting Professionals
For over 20 years, Progent's network support experts have been the premiere providers of affordable Microsoft Windows support services, Cisco networking expertise and advanced consulting assistance for businesses in Northern California and the California Central Valley. Whether your organization requires urgent technical help from a certified expert, a system engineer, or an application programmer, Progent is the best source for computer services including e-mail and messaging migration and support, system protection assessment and design, Helpdesk support, specialized application design, virtual server architecture, live online instruction for Microsoft Office applications, and high availability network engineering.

As a Microsoft-Partner network consultant company, Progent provides businesses in the Napa area world-class IT support expertise as well as remote or onsite troubleshooting assistance for environments based on Windows and Cisco technology. Practice areas offered by Progent include Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and configuration expertise and Microsoft Windows Server 2008 migration help to build a dependable foundation for your information network, MS Exchange Server 2016 planning and deployment, Exchange Server 2013 integration and Microsoft Exchange 2010 management to establish a state-of-the-art email environment, MS SharePoint configuration to facilitate teamwork, SQL Server 2016 integration consulting and Microsoft SQL 2017 deployment help to harness your vital information, Microsoft Dynamics GP/Great Plains software programming for accurate financial reporting, and System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for proactively monitoring the efficiency of your information system. Progent can in addition offer Cisco certified consultants to show you how to maximize and maintain your network infrastructure.

Additional on-premises and remote IT support services provided by Progent to businesses in the Napa area include senior project management consulting, iPhone integration, Android smartphone integration and management, RIM Blackberry support and Windows handhelds management, site design for Wi-Fi deployment, database management and software programming support from certified Microsoft SQL experts, Oracle professionals, and MySQL consultants, virtualization design and support from certified Windows Hyper-V integrators, VMware vSphere and vCloud deployment, VMware Site Recovery Manager application continuity consulting, VMware NSX virtual network design and integration, and Citrix integrators, plus disaster recovery planning and testing.

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent offers a family of low-cost, fixed-price services designed to enable small and mid-size organizations to utilize the same best-of-breed IT solutions deployed by many of the industry's top enterprises. The ProSight line of network management outsourcing services covers all critical aspects of modern networking such as email protection, behavioral-based threat defense, automated backup/recovery, network infrastructure monitoring and management, VM hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning tools to guard endpoints as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely get by traditional signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to automate the entire malware attack lifecycle including protection, detection, containment, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering via leading-edge tools incorporated within one agent accessible from a single control. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP environment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry data security standards. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent action. Progent's consultants can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical files, apps and virtual machines that have become unavailable or damaged due to component breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can deliver advanced expertise to configure ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FINRA, and PCI and, whenever necessary, can assist you to restore your critical data. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top information security vendors to provide web-based management and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage. Email Guard's onsite gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map out, track, optimize and debug their connectivity hardware such as routers and switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration information of virtually all devices on your network, monitors performance, and sends alerts when problems are detected. By automating complex management activities, ProSight WAN Watch can knock hours off common chores such as network mapping, expanding your network, locating devices that require important updates, or resolving performance issues. Find out more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by checking the state of critical computers that drive your business network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT personnel and your Progent engineering consultant so that all potential problems can be addressed before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved easily to an alternate hardware environment without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard data related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can eliminate as much as half of time thrown away searching for vital information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size businesses to obtain an objective evaluation of the health of their IT system. Based on a selection of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable Active Directory environment. Both also come with one year of advanced remote network monitoring and management. Advantages can include lower-cost network management, improved compliance with data security regulations, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and higher availability. See more about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone discussion with a Progent information assurance expert. The fact-finding interview is designed to help assess your company's preparedness to block or recover quickly after a ransomware attack. Progent will work with you personally to collect information concerning your current security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient AV and backup system that aligns with your company's needs. For details, see Progent's ProSight Ransomware Preparedness Report Service.

Cloud Integration Solutions
Office 365 Integration Solutions with On-premises ExchangeProgent can provide expert remote consulting support to help organizations of all sizes integrate their IT infrastructure with popular public clouds including Microsoft Azure and Amazon AWS. Progent can help your it team to design and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-only systems or in hybrid network models that combine physical resources as well as public clouds. To assist you to integrate public cloud services with networks, Progent can provide a range of cloud integration support services such as Office 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience providing advanced consulting services online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.

Onsite Consulting and Support Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the seismically-stable Natomas neighborhood of Sacramento, California. If you are currently using the QTS Sacramento Data Center as a colocation site or if your business is planning on moving your main or disaster recovery system to the QTS Sacramento Colocation Center, Progent can provide a variety of cost-effective services including colocation migration, system deployment and updates, infrastructure optimization, comprehensive project management, virtual server expertise, remote network monitoring, centralized network management, application development, disaster recovery planning and testing, data security assessment, and the support of Progent's Test Lab. For more details, see Progent's onsite consulting services at the QTS Data Center.

Progent's Test Lab is a lab at the QTS Colocation Center with a variety of dedicated computers and network infrastructure able to be utilized remotely or on premises to accommodate system testing, assessments, performance modeling, troubleshooting, business continuity planning, education, and additional reasons to help Progent's clients successfully carry out major projects. To learn more, see Progent's Test Lab at the QTS Sacramento Data Center.

Round-the-clock On-site Support Options
Progent offers optional around-the-clock remote or on-site network help and IT outsourcing services in these cities in your area:

  • Napa
  • Vallejo
  • Benicia
  • St. Helena
  • Callistoga
  • Yountville
If your small business is anywhere in Napa or Solano County and you require computer support, IT outsourcing, or top-level services from a Progent consultant, call 707-603-2323 or visit Contact Progent.
















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