Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Progent's IT consulting clients in the Napa/Vallejo area include law firms, wineries, and companies involved in high-tech product design and manufacturing. Progent has helped companies in this area to relocate and consolidate their networks, build end-to-end systems for eCommerce and integrated ERP, and set up remote monitoring and Help Desks.

Because Napa Valley and North Bay businesses have access to a smaller and less experienced labor pool than is available elsewhere in the Bay Area, they need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts allows Progent to offer responsive and professional on-site support from Microsoft-certified experts at affordable rates.

Your Microsoft and Cisco Certified Network Service Professionals
For more than two decades, Progent's computer support experts have been the top source of economical Microsoft consulting, Cisco networking expertise and IT consulting assistance for companies in Northern California and Silicon Valley. If your organization requires emergency technical help from a certified expert, a system engineer, or an application developer, Progent is your most reliable choice for computer services including Microsoft Exchange and Outlook assistance, system security testing and enhancement, Helpdesk support, specialized program development, virtualization consulting, live online training for Microsoft Office and Office 365 applications, and fault tolerant system solutions.

As a Microsoft-Partner network consultant company, Progent offers companies in Napa enterprise-class IT support expertise as well as online or in person technical help for environments powered by Windows and Cisco technology. Practice areas offered by Progent include Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment support and Windows Server 2008 R2 upgrade help to build a dependable basis for your IT system, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 Server consulting and Microsoft Exchange Server 2010 management to provide a state-of-the-art messaging solution, MS SharePoint assistance to improve collaboration, SQL Server 2016 integration and development support and Microsoft SQL 2014 deployment help to control your vital corporate data, Microsoft Dynamics GP/Great Plains software training for accurate financial information, and System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for proactively tracking the health of your information system. Progent can in addition provide Cisco certified engineers to show you how to optimize and maintain your connectivity infrastructure.

Additional onsite and online information technology services provided by Progent to clients in the Napa area include senior project management expertise, Apple iPhone integration and management, Android smartphone integration, RIM Blackberry troubleshooting and Windows smart phone and tablet management, wireless site surveys for Wi-Fi installation, database management and application programming support from certified Microsoft SQL consultants, Oracle DBAs and developers, and MySQL consultants, virtual server design and support from certified Windows Hyper-V integrators, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX network virtualization design and integration, and Citrix consultants, plus business continuity planning and testing.

ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent provides a selection of budget-friendly, fixed-price services intended to enable small and mid-size organizations to benefit from the same best-of-breed technology used by many of the world's leading enterprises. Progent's ProSight suite of network monitoring and management services addresses all critical aspects of modern networking such as email protection, behavioral-based threat defense, automated backup and disaster recovery, infrastructure monitoring and management, VM hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior-based machine learning technology to guard endpoint devices and physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely get by traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to manage the entire threat lifecycle including protection, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection services deliver economical multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint management, and web filtering through leading-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP environment that addresses your organization's specific requirements and that allows you prove compliance with legal and industry data protection standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent action. Progent can also assist you to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates and monitors your backup activities and allows fast restoration of critical data, applications and VMs that have become lost or damaged as a result of hardware breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security vendors to provide web-based control and comprehensive security for your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external attacks and saves system bandwidth and storage. Email Guard's onsite gateway device provides a deeper level of inspection for incoming email. For outbound email, the local security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to map out, track, reconfigure and troubleshoot their connectivity hardware such as switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and manages the configuration of almost all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating tedious management and troubleshooting activities, WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that require critical software patches, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by tracking the state of critical computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT personnel and your Progent engineering consultant so any potential issues can be addressed before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hosting solution without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and protect data about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By updating and organizing your network documentation, you can save as much as 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to obtain an objective assessment of the health of their network. Powered by some of the top remote monitoring and management tools available, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how closely the configuration of your core network devices conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI like a more manageable Active Directory environment. Both also include one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler management, better compliance with data security regulations, more efficient utilization of network assets, faster problem resolution, more reliable backup and recovery, and increased uptime. See more information about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent information assurance expert. The interview is designed to evaluate your organization's ability to block or recover quickly from a ransomware incident. Progent will consult with you directly to collect information about your current antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to build a cost-effective security and backup/recovery environment that meets your business needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report.

Hybrid Cloud Integration
Office 365 Exchange Online Integration with On-premises ExchangeProgent offers expert remote support to help organizations of all sizes integrate their information networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can help you to plan and administer hybrid ecosystems that support Windows and Linux systems and applications in both cloud-only systems or in hybrid network models that utilize local IT assets as well as public clouds. To assist you to incorporate public clouds with networks, Progent offers a variety of public cloud integration services such as Office 365 integration solutions with on-premises Exchange, Microsoft Azure hybrid cloud planning and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of background delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.

Onsite Consulting and Support Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center, formerly the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, California. If you are now utilizing the QTS Data Center as a colocation site or if you are considering migrating your main or disaster recovery equipment to the QTS Sacramento Data Center, Progent offers a range of cost-effective consulting services including data center migration, equipment deployment and updates, infrastructure optimization, project management services, virtual server expertise, remote monitoring, centralized system administration, application programming, disaster recovery/business continuity planning, security evaluation, and the support of Progent's Test Lab. To find out more, visit Progent's consulting support at the QTS Data Center.

Progent's Test Lab is a room at the QTS Data Center with a collection of advanced servers and network infrastructure able to be used remotely or on premises to facilitate system testing, evaluations, performance testing, forensics, business continuity planning, education, and additional reasons to help Progent's clients succeed with major IT initiatives. To learn more, see Progent's Test Lab at the QTS Data Center.

24x7 On-site Support Options
Progent can provide optional 24x7 remote or on-premises network help and information technology outsourcing expertise in these locations in your area:

  • Napa
  • Vallejo
  • Benicia
  • St. Helena
  • Callistoga
  • Yountville

If your small business is anywhere in Napa or Solano County and you are in need of computer assistance, information technology outsourcing, or high-level services from a Progent professional, call 707-603-2323 or visit Contact Progent.
















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