Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Progent's IT consulting clients in the Napa/Vallejo area include law firms, wineries, and companies involved in high-tech product design and manufacturing. Progent has helped companies in this area to relocate and consolidate their networks, build end-to-end systems for eCommerce and integrated ERP, and set up remote monitoring and Help Desks.

Because Napa Valley and North Bay businesses have access to a smaller and less experienced labor pool than is available elsewhere in the Bay Area, they need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts allows Progent to offer responsive and professional on-site support from Microsoft-certified experts at affordable rates.

Your Microsoft and Cisco Certified IT Service Experts
For more than 20 years, Progent's network service experts have been the premiere providers of affordable Microsoft consulting, Cisco network integration and IT consulting services for businesses in Northern California and the California Central Valley. If your company requires emergency technical support from a seasoned professional, a network consultant, or a software developer, Progent is your best choice for IT support services such as email assistance, system protection assessment and enhancement, Helpdesk outsourcing, specialized program development, virtualization help, online classes for Microsoft Office applications, and high availability network solutions.

As a Microsoft Gold Partner network consulting firm, Progent provides businesses of all sizes in the Napa vicinity world-class IT support expertise as well as remote or onsite troubleshooting help for networks powered by Windows and Cisco platforms. Areas of expertise offered by Progent include Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and configuration support and Windows Server 2008 R2 migration support to create a firm basis for your information network, Microsoft Exchange 2016 upgrade support, Microsoft Exchange 2013 consulting and Exchange 2010 Server support to provide an advanced messaging solution, SharePoint help to facilitate teamwork, SQL Server 2016 integration consulting and Microsoft SQL 2014 deployment help to control your key information, Microsoft Dynamics GP/Great Plains software customization for timely management information, and System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for 24x7 monitoring the reliability of your information system. Progent can in addition provide Cisco certified network consultants to help you maximize and support your connectivity architecture.

Other onsite and remote IT support services available from Progent to businesses in the city of Napa include project management expertise, Apple iPhone and iPad integration, Google Android phone integration and management, RIM Blackberry support and Microsoft Windows handhelds integration, site design for Wi-Fi deployment, database management and software development services from certified Microsoft SQL experts, Oracle professionals, and MySQL application programmers, virtualization expertise from certified Windows Hyper-V integrators, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization architecture and integration, and Citrix XenServer integrators, plus disaster recovery/business continuity planning and testing.

ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent provides a family of affordable, fixed-price managed services intended to enable small and medium-size businesses to benefit from the same advanced IT solutions deployed by many of the world's leading corporations. Progent's ProSight line of outsourced network management services covers all key aspects of information technology such as email protection, threat defense based on machine leaning, cloud-based backup and disaster recovery, infrastructure health monitoring, virtual server cloud hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security companies to deliver web-based control and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior-based analysis tools to guard endpoint devices and servers and VMs against modern malware attacks like ransomware and email phishing, which routinely escape legacy signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to automate the complete malware attack progression including blocking, identification, mitigation, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. For a low monthly rate, ProSight DPS automates and monitors your backup processes and allows fast recovery of critical data, applications and VMs that have become unavailable or corrupted as a result of component failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FINRA, and PCI and, when necessary, can help you to recover your critical information. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller organizations to map out, track, optimize and troubleshoot their networking hardware like routers, firewalls, and wireless controllers as well as servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept current, captures and manages the configuration of almost all devices on your network, tracks performance, and generates alerts when potential issues are detected. By automating tedious network management processes, ProSight WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, locating devices that require important updates, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by tracking the health of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT staff and your assigned Progent engineering consultant so that all potential problems can be addressed before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved immediately to an alternate hosting environment without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs or domains. By updating and managing your network documentation, you can save up to 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size businesses to get an objective evaluation of the health of their network. Powered by some of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits show you how closely the deployment of your core infrastructure assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a cleaner Active Directory (AD) environment. Both also include a year of advanced remote network monitoring and management. Advantages can include easier management, improved compliance with data security standards, more efficient utilization of network resources, quicker troubleshooting, more reliable backup and recovery, and higher availability. Read more information about Progent's ProSight Network Audits network infrastructure review.

Hybrid Cloud Solutions
Office 365 Integration Solutions with On-premises ExchangeProgent can provide advanced online support to help companies of any size integrate their networks with popular public clouds including Azure and Amazon Web Services. Progent can assist you to design and administer hybrid environments that can include Windows and Linux systems and apps in either cloud-only systems or in hybrid network models that utilize local resources as well as public clouds. To help you to incorporate public clouds with networks, Progent can provide a range of cloud integration services such as Office 365 Exchange Online integration with on-premises Exchange, Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of experience providing advanced consulting services online, and Progent can help you complete your cloud integration projects on schedule and within your budget.

On-premises Consulting and Support Services Offered at the QTS Sacramento Colocation Center
The QTS Data Center, previously called the Herakles Data Center, is situated in the seismically-stable Natomas area of Sacramento, California. If your company is now using the QTS Sacramento Data Center as a colocation facility or if your business is planning on migrating your main or disaster recovery system to the QTS Data Center, Progent can provide a range of affordable consulting services such as data center relocation, system deployment and updates, infrastructure optimization, project management services, virtualization expertise, remote network monitoring, automated network management, application programming, disaster recovery/business continuity planning, security evaluation, and the support of the Progent Test Lab. To find out more, refer to Progent's onsite consulting support at the QTS Data Center.

The Progent Test Lab is a room at the QTS Data Center with a collection of dedicated computers and network support infrastructure able to be utilized remotely or on premises to facilitate system testing, assessments, capacity modeling, troubleshooting, business continuity planning, training, and additional purposes to help Progent's clients successfully carry out major projects. To learn more, see Progent's Test Lab at the QTS Data Center.

24x7 On-site Support Availability
Progent can provide optional 24x7 on-line or on-premises network support and information technology outsourcing services in these cities in your area:

  • Napa
  • Vallejo
  • Benicia
  • St. Helena
  • Callistoga
  • Yountville

If your small business is anywhere in Napa or Solano County and you are looking for computer help, information technology outsourcing, or advanced services from a certified Progent consultant, call 707-603-2323 or visit Contact Progent.
















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