Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Progent's IT consulting clients in the Napa/Vallejo area include law firms, wineries, and companies involved in high-tech product design and manufacturing. Progent has helped companies in this area to relocate and consolidate their networks, build end-to-end systems for eCommerce and integrated ERP, and set up remote monitoring and Help Desks.

Because Napa Valley and North Bay businesses have access to a smaller and less experienced labor pool than is available elsewhere in the Bay Area, they need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts allows Progent to offer responsive and professional on-site support from Microsoft-certified experts at affordable rates.

Progent: The Microsoft Certified IT Service Experts
For more than 20 years, Progent's network support engineers have been the top providers of budget-friendly Microsoft support services, Cisco networking integration and IT consulting services for companies in the San Francisco Bay Area and Silicon Valley. Whether your company needs urgent technical help from a seasoned expert, a network engineer, or an application developer, Progent is the best choice for computer support services including email assistance, system protection evaluation and design, Help Desk outsourcing, custom program design, virtualization help, online instruction for Microsoft Office and Office 365 applications, and high availability system solutions.

As a Microsoft Gold authorized computer consulting firm, Progent provides companies in the city of Napa enterprise-class information technology support services plus remote or in person troubleshooting help for environments based on Microsoft Windows and Cisco platforms. Practice areas provided by Progent include Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment support and Windows Server 2008 R2 migration help to create a solid foundation for your IT network, MS Exchange Server 2016 upgrade support, Exchange Server 2013 integration and Exchange 2010 Server management to establish an advanced email environment, MS SharePoint help to improve collaboration, SQL Server 2016 integration support and Microsoft SQL Server 2014 consulting to control your key information, Microsoft Dynamics GP software training for timely financial information, and Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting for proactively tracking the efficiency of your information system. Progent can also offer Cisco certified network consultants to help you maximize and support your connectivity architecture.

Other onsite and online information technology support services available from Progent to businesses in Napa include senior project management expertise, Apple iPhone integration and management, Google Android phone and tablet integration, Blackberry troubleshooting and Microsoft Windows handhelds integration, site surveys for Wi-Fi deployment, database management and application programming services from certified SQL Server experts, Oracle professionals, and MySQL consultants, virtualization design and support from certified Windows Hyper-V integrators, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX virtual network design and management, and Citrix integrators, plus business continuity planning and testing.

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent offers a family of low-cost, fixed-price services intended to allow small and mid-size businesses to benefit from the same advanced technology deployed by many of the industry's leading corporations. The ProSight portfolio of network management outsourcing services covers all key aspects of modern networking including email content filtering, security and compliance, cloud-based backup/recovery, infrastructure health monitoring, VM hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of leading information security vendors to provide web-based management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper level of analysis for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning tools to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to address the complete malware attack progression including filtering, identification, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback with Windows VSS and automatic system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables fast recovery of vital files, apps and virtual machines that have become unavailable or damaged as a result of component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images. Important data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery specialists can deliver advanced support to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical information. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map out, track, enhance and debug their connectivity appliances such as routers, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are kept updated, captures and manages the configuration of almost all devices connected to your network, monitors performance, and sends alerts when issues are discovered. By automating complex management and troubleshooting processes, WAN Watch can cut hours off ordinary chores such as making network diagrams, reconfiguring your network, locating devices that need critical software patches, or resolving performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the health of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your designated IT personnel and your Progent engineering consultant so that all looming problems can be addressed before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host configured and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported immediately to a different hardware solution without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard information about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to obtain an unbiased evaluation of the health of their information system. Powered by a selection of the top remote monitoring and management platforms available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the configuration of your core infrastructure devices conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a cleaner Active Directory system. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include lower-cost network management, improved compliance with government and industry security standards, higher utilization of IT assets, faster problem resolution, more reliable backup and restore, and increased uptime. Learn more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent information assurance expert. The fact-finding interview is designed to evaluate your organization's ability either to stop or recover quickly after a ransomware attack. Progent will work with you directly to collect information concerning your current security profile and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient AV and backup environment that aligns with your business requirements. For more information, visit The ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Solutions
Office 365 Integration Solutions with On-premises ExchangeProgent can provide advanced online support to help businesses of all sizes connect their information networks with leading public clouds such as Azure and Amazon Web Services. Progent can help your it team to plan and manage cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid network models that combine on-premises IT assets as well as public clouds. To assist you to integrate public clouds with networks, Progent can provide a range of cloud migration services that include Office 365 integration solutions with on-premises Exchange, Microsoft Azure hybrid cloud planning and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of background providing advanced consulting support remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.

Onsite Consulting and Support Services Available at the QTS Sacramento Data Center
The QTS Data Center, previously called the Herakles Data Center, is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are currently utilizing the QTS Sacramento Data Center as a colocation facility or if your business is considering migrating your main or disaster recovery system to the QTS Data Center, Progent can provide a variety of cost-effective services such as colocation migration, system deployment and updates, network improvements, project management services, virtual server configuration, remote network monitoring, centralized network administration, application development, business continuity planning and testing, security evaluation, and the use of the Progent Test Lab. To find out more, refer to Progent's onsite consulting services at the QTS Data Center.

Progent's Test Lab is a lab at the QTS Data Center with a collection of dedicated computers and network support equipment able to be used online or on site to facilitate system testing, assessments, capacity modeling, forensics, business continuity planning, training, and other reasons to help Progent's clients successfully carry out large-scale IT initiatives. For more information, see Progent's Test Lab at the QTS Sacramento Data Center.

Round-the-clock On-site Support Availability
Progent can provide optional 24x7 remote or on-site network help and information technology outsourcing expertise in these locations in your area:

  • Napa
  • Vallejo
  • Benicia
  • St. Helena
  • Callistoga
  • Yountville

If your small business is anywhere in Napa or Solano County and you are looking for computer support, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified professional, call 707-603-2323 or visit Contact Progent.
















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