Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Progent's IT consulting clients in the Napa/Vallejo area include law firms, wineries, and companies involved in high-tech product design and manufacturing. Progent has helped companies in this area to relocate and consolidate their networks, build end-to-end systems for eCommerce and integrated ERP, and set up remote monitoring and Help Desks.

Because Napa Valley and North Bay businesses have access to a smaller and less experienced labor pool than is available elsewhere in the Bay Area, they need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts allows Progent to offer responsive and professional on-site support from Microsoft-certified experts at affordable rates.

Your Microsoft and Cisco Certified Network Service Experts
For over two decades, Progent's computer service experts have been the premiere source of affordable Microsoft Windows support services, Cisco network integration and advanced consulting assistance for businesses in Northern California and Silicon Valley. Whether your small business requires urgent network support from a seasoned expert, a network engineer, or an application developer, Progent is your most reliable source for IT services including e-mail and messaging assistance, network security testing and design, Helpdesk services, specialized program design, virtualization architecture, live online instruction for Microsoft Office and Office 365 applications, and high availability system design.

As a Microsoft-authorized network consultant company, Progent provides businesses of all sizes in the Napa vicinity enterprise-class IT consulting services plus remote or in person technical support for environments powered by Microsoft Windows and Cisco technology. Areas of expertise provided by Progent include Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and deployment support and Windows Server 2008 R2 migration help to create a firm foundation for your IT system, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 consulting and Microsoft Exchange Server 2010 management to provide a state-of-the-art messaging solution, MS SharePoint management to facilitate information sharing, SQL Server 2016 integration consulting and Microsoft SQL Server 2014 deployment help to control your key corporate data, Microsoft Dynamics GP software training for timely financial information, and System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for 24x7 tracking the reliability of your network. Progent can also offer Cisco certified consultants to show you how to optimize and support your connectivity architecture.

Other on-premises and remote IT consulting available from Progent to clients in the Napa neighborhood include project management consulting, Apple iPhone and iPad integration, Android smartphone integration, RIM Blackberry support and Microsoft Windows handhelds management, site design for Wi-Fi deployment, database management and application development support from certified SQL Server experts, Oracle DBAs and developers, and MySQL consultants, virtualization expertise from certified Hyper-V integrators, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX virtual network design and integration, and Citrix XenServer consultants, plus disaster recovery/business continuity planning and testing.

ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent provides a selection of low-cost, fixed-price services designed to enable small and medium-size organizations to utilize the same best-of-breed IT solutions used by many of the world's top enterprises. The ProSight line of network management outsourcing services covers all critical facets of information technology including email protection, threat defense based on machine leaning, automated backup/recovery, network infrastructure management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely get by legacy signature-based AV products. ProSight ASM safeguards local and cloud-based resources and offers a single platform to address the entire threat lifecycle including filtering, infiltration detection, containment, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer affordable in-depth security for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge tools packaged within a single agent managed from a unified control. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP environment that addresses your company's unique requirements and that allows you demonstrate compliance with legal and industry information security regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent action. Progent's consultants can also assist you to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of vital files, applications and virtual machines that have become unavailable or damaged due to hardware failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery specialists can provide advanced expertise to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top information security companies to provide centralized management and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map, track, optimize and troubleshoot their networking hardware like routers, firewalls, and access points plus servers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network maps are always current, captures and manages the configuration of almost all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating tedious management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, finding appliances that require important updates, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the state of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT staff and your assigned Progent consultant so all looming problems can be resolved before they have a chance to disrupt productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the applications. Since the environment is virtualized, it can be ported easily to an alternate hardware solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to half of time spent trying to find vital information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size organizations to get an objective assessment of the health of their information system. Powered by a selection of the leading remote monitoring and management platforms available, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the configuration of your core infrastructure assets conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits like a cleaner Active Directory (AD) system. Both versions also come with one year of advanced remote network monitoring and management. Advantages can include easier management, better compliance with information security regulations, more efficient utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and increased uptime. Learn more information about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief discussion with a Progent information assurance expert. The fact-finding interview is intended to evaluate your company's ability to stop or recover quickly after a ransomware attack. Progent will consult with you directly to gather information about your current AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to create an efficient AV and backup/recovery environment that aligns with your business requirements. For details, see The ProSight Ransomware Preparedness Report.

Hybrid Cloud Solutions
Office 365 Integration Solutions with On-premises ExchangeProgent offers advanced online consulting to help companies of all sizes connect their networks with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective environments that can include Windows and Linux operating systems and apps in both cloud-based systems or in hybrid topologies that utilize physical resources as well as public clouds. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud migration support services that include Office 365 integration with on-premises Exchange, Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of experience providing advanced consulting support online, and Progent can help you complete your cloud integration projects on schedule and within your budget.

Onsite Consulting Services Available at the QTS Sacramento Data Center
The QTS Data Center, previously called the Herakles Data Center, is situated in the seismically-stable Natomas area of Sacramento, California. If your business is currently using the QTS Sacramento Data Center as a colocation site or if your business is planning on moving your main or disaster recovery system to the QTS Data Center, Progent offers a variety of affordable consulting services such as data center migration, system deployment and updates, network optimization, project management, virtualization configuration, remote monitoring, centralized network management, application development, business continuity planning and testing, data security assessment, and the support of the Progent Test Lab. To find out more, visit Progent's onsite consulting support at the QTS Data Center.

The Progent Test and Design Lab is a room at the QTS Data Center with a collection of advanced computers and network equipment able to be used online or on premises to facilitate system testing, assessments, performance modeling, repair, business continuity planning, education, and additional reasons to help Progent's customers succeed with large-scale projects. To learn more, visit Progent's Test and Training Lab at the QTS Sacramento Colocation Center.

24x7 Local Support Availability
Progent offers optional around-the-clock remote or on-site network support and information technology outsourcing expertise in these cities in your area:

  • Napa
  • Vallejo
  • Benicia
  • St. Helena
  • Callistoga
  • Yountville

If your small business is anywhere in Napa or Solano County and you are looking for technical help, information technology outsourcing, or advanced services from a Progent professional, call 707-603-2323 or visit Contact Progent.
















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