Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Progent's IT consulting clients in the Palo Alto area include law firms, software development companies, venture capital firms, startups and startup-related support industries. Progent's most popular services in this area include acting as outside CIO, recommending software and hardware, sharing best practices, knowledge transfer to in-house IT staff, remote network monitoring, and upgrading email systems to the latest versions of Microsoft Exchange.

Restricted budgets and a fiercely competitive business environment make it necessary for companies on the San Francisco Peninsula to build solid, scalable IT foundations and to have access to professional and affordable outsourced support. 15 years of experience integrating Microsoft Windows networks makes Progent the right choice.

Progent: The Microsoft Certified IT Service Experts
For over two decades, Progent's network service experts have been the top providers of affordable Microsoft Windows support services, Cisco networking expertise and advanced consulting assistance for businesses in Northern California and Silicon Valley. If your company needs emergency technical support from a certified professional, a network engineer, or a software programmer, Progent is the most reliable choice for IT services such as e-mail and messaging help, network security assessment and enhancement, Help Desk support, custom program development, virtual server help, live online instruction for Microsoft Office applications, and fault tolerant network engineering.

As a Microsoft-Partner computer consulting company, Progent offers businesses of all sizes in the Palo Alto area world-class IT support expertise as well as remote or in person technical help for environments powered by Microsoft Windows and Cisco platforms. Areas of expertise provided by Progent include Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and deployment support and Windows Server 2008 migration help to create a solid basis for your IT system, MS Exchange 2016 migration, Exchange 2013 Server consulting and Exchange 2010 maintenance to provide a state-of-the-art messaging solution, SharePoint assistance to facilitate teamwork, SQL Server 2016 integration consulting and Microsoft SQL 2017 deployment help to manage your vital corporate data, Microsoft Dynamics GP software customization for timely financial reporting, and Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for 24x7 tracking the efficiency of your information system. Progent can also offer Cisco certified network engineers to show you how to maximize and support your connectivity infrastructure.

Other on-premises and remote information technology services offered by Progent to clients in the Palo Alto vicinity include senior project management expertise, iPhone and iPad integration, Android smartphone and tablet integration, RIM Blackberry troubleshooting and Windows smart phone and tablet management, site surveys for Wi-Fi installation, DBA and software development services from certified SQL Server consultants, Oracle professionals, and MySQL consultants, virtual server design and support from certified Windows Hyper-V integrators, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX network virtualization design and management, and Citrix XenServer integrators, plus business continuity planning and testing.

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent provides a selection of budget-friendly, fixed-price services intended to enable small and medium-size businesses to benefit from the same cutting-edge IT solutions used by some of the industry's leading enterprises. The ProSight portfolio of IT management outsourcing services covers all key areas of information technology such as email protection, threat defense based on machine leaning, automated backup/recovery, infrastructure management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior machine learning technology to defend endpoint devices as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-based AV tools. ProSight ASM protects local and cloud-based resources and offers a single platform to automate the entire threat lifecycle including blocking, detection, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device control, and web filtering via leading-edge technologies incorporated within a single agent accessible from a unified control. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that meets your company's unique needs and that allows you achieve and demonstrate compliance with legal and industry information protection standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent action. Progent can also assist your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates your backup activities and enables fast recovery of vital files, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery consultants can provide advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, whenever necessary, can help you to restore your critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading information security companies to provide centralized control and world-class security for your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email that stays inside your corporate firewall. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map out, monitor, enhance and debug their connectivity hardware such as routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are always updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, finding appliances that need critical updates, or resolving performance problems. Learn more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network running at peak levels by checking the state of critical assets that power your business network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT management staff and your Progent engineering consultant so any potential problems can be resolved before they have a chance to disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual host configured and managed by Progent's network support professionals. With the ProSight Virtual Hosting model, the client owns the data, the OS software, and the apps. Because the environment is virtualized, it can be ported easily to an alternate hardware environment without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By updating and managing your IT documentation, you can eliminate up to 50% of time wasted searching for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether youíre making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to obtain an objective assessment of the overall health of their IT system. Powered by some of the leading remote monitoring and management platforms available, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how well the configuration of your essential network devices adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI such as a more manageable Active Directory (AD) system. Both versions also come with a year of advanced remote network monitoring and management. Advantages can include lower-cost network management, better compliance with government and industry security requirements, higher utilization of IT resources, faster troubleshooting, more reliable backup and restore, and increased uptime. Learn more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your company's ability either to block or recover rapidly after a ransomware incident. Progent will consult with you directly to collect information concerning your current AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective security and backup system that meets your business needs. For additional information, refer to The ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Solutions
Office 365 Integration Solutions with On-premises ExchangeProgent can provide expert online consulting to help companies of any size connect their networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help you to plan and administer hybrid environments that can include Windows and Linux systems and applications in both cloud-centric systems or in hybrid architectures that combine on-premises resources along with cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a range of cloud integration support services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of background providing high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.

Onsite Consulting and Support Services Available at the QTS Sacramento Colocation Center
The QTS Data Center facility, formerly the Herakles Data Center, is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are now utilizing the QTS Sacramento Data Center as a colocation facility or if your company is planning on moving your primary or disaster recovery system to the QTS Sacramento Colocation Center, Progent offers a variety of affordable consulting services including data center migration, equipment deployment and updates, network optimization, comprehensive project management, virtualization expertise, remote monitoring, centralized system administration, software programming, disaster recovery planning and testing, data security assessment, and the use of the Progent Test Lab. To find out more, visit Progent's consulting support at the QTS Colocation Center.

The Progent Test Lab is a room at the QTS Data Center with a variety of dedicated computers and network support infrastructure that can be utilized remotely or on site to accommodate piloting, evaluations, capacity testing, repair, business continuity planning, education, and other purposes to help Progent's customers succeed with large-scale IT initiatives. To learn more, see Progent's Test and Training Lab at the QTS Sacramento Data Center.

Round-the-clock In Person Service Options
Progent offers optional around-the-clock remote or on-site computer help and information technology outsourcing services in these cities in your region:

  • Palo Alto
  • Redwood City
  • Menlo Park
  • East Palo Alto
  • Atherton

If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you need computer assistance, IT outsourcing, or high-level expertise from a Progent engineer, call 650-543-0400 or visit Contact Progent.
















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