Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Progent's IT consulting clients in the Palo Alto area include law firms, software development companies, venture capital firms, startups and startup-related support industries. Progent's most popular services in this area include acting as outside CIO, recommending software and hardware, sharing best practices, knowledge transfer to in-house IT staff, remote network monitoring, and upgrading email systems to the latest versions of Microsoft Exchange.

Restricted budgets and a fiercely competitive business environment make it necessary for companies on the San Francisco Peninsula to build solid, scalable IT foundations and to have access to professional and affordable outsourced support. 15 years of experience integrating Microsoft Windows networks makes Progent the right choice.

Your Microsoft Gold Certified Network Consulting Professionals
For more than two decades, Progent's computer support experts have been the top providers of economical Microsoft support services, Cisco network expertise and advanced consulting services for companies in the San Francisco Bay Area and Silicon Valley. If your small business requires urgent technical help from a certified professional, a network engineer, or an application developer, Progent is your best source for IT services such as email consulting, system security evaluation and enhancement, Helpdesk outsourcing, custom application development, virtual server consulting, live online training for Microsoft Office and Office 365 applications, and fault tolerant network design.

As a Microsoft Gold authorized network consulting company, Progent offers businesses of all sizes in the Palo Alto vicinity world-class information technology consulting services as well as online or onsite technical assistance for networks based on Windows and Cisco platforms. Practice areas offered by Progent include Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and deployment expertise and Microsoft Windows Server 2008 R2 migration support to build a solid foundation for your information system, MS Exchange 2016 Server migration, Exchange Server 2013 consulting and Exchange Server 2010 management to provide an advanced email solution, MS SharePoint help to facilitate teamwork, SQL Server 2016 integration consulting and Microsoft SQL Server 2014 consulting to harness your vital corporate data, Microsoft Dynamics GP/Great Plains software customization for timely financial reporting, and Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting services for 24x7 tracking the reliability of your information system. Progent can in addition provide Cisco qualified network consultants to help you optimize and maintain your connectivity infrastructure.

Additional onsite and online IT services offered by Progent to clients in the Palo Alto area include senior project management consulting, iPhone integration and management, Android phone and tablet integration, Blackberry support and Windows smart phone and tablet management, site surveys for Wi-Fi deployment, database management and application programming services from certified Microsoft SQL consultants, Oracle professionals, and MySQL application programmers, virtualization solutions from certified Hyper-V integrators, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization design and management, and Citrix integrators, plus disaster recovery/business continuity planning and testing.

ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent provides a selection of low-cost, flat-rate services designed to enable small and medium-size businesses to utilize the same best-of-breed IT solutions used by some of the world's top corporations. The ProSight portfolio of network management outsourcing services addresses all key areas of modern networking such as email protection, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure health monitoring, VM hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security companies to deliver web-based management and world-class protection for all your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's onsite gateway device provides a deeper level of inspection for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email that stays within your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based machine learning tools to guard endpoints and physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely evade legacy signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to automate the complete malware attack progression including protection, detection, containment, remediation, and post-attack forensics. Top features include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of vital files, apps and VMs that have become lost or corrupted as a result of component breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can deliver world-class support to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data. Read more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map, monitor, enhance and debug their networking appliances like routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are always updated, copies and displays the configuration of almost all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, finding appliances that need important updates, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to keep your network running efficiently by tracking the health of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT management staff and your Progent engineering consultant so all looming issues can be resolved before they can impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Because the system is virtualized, it can be ported easily to an alternate hardware solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect information about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can save up to 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size businesses to obtain an unbiased evaluation of the health of their information system. Based on a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits such as a more manageable Active Directory (AD) environment. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with data security requirements, higher utilization of IT resources, quicker problem resolution, more dependable backup and restore, and less downtime. Read more information about Progent's ProSight Network Audits network infrastructure assessment.

Cloud Integration Solutions
Office 365 Exchange Online Integration with On-premises ExchangeProgent can provide expert remote consulting support to help businesses of any size connect their networks with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can assist you to plan and administer hybrid environments that support Windows and Linux systems and applications in either cloud-only systems or in hybrid network models that combine on-premises resources as well as public clouds. To help you to incorporate public cloud services with networks, Progent offers a variety of cloud integration support services that include Office 365 integration solutions with on-premises installations of Exchange, Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.

On-premises Consulting and Support Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center, formerly the Herakles Data Center, is situated in the seismically-stable Natomas area of Sacramento, CA. If your business is now using the QTS Sacramento Data Center as a colocation facility or if your company is considering migrating your main or disaster recovery system to the QTS Sacramento Data Center, Progent can provide a range of budget-friendly services that include colocation relocation, system deployment and updates, network improvements, comprehensive project management, virtualization expertise, offsite monitoring, centralized system management, application development, business continuity planning and testing, security evaluation, and the use of the Progent Test Lab. For more details, refer to Progent's consulting services at the QTS Data Center.

Progent's Test and Design Lab is a room at the QTS Colocation Center with a collection of advanced servers and network support equipment that can be used online or on site to facilitate piloting, evaluations, performance testing, forensics, disaster recovery planning, training, and additional reasons to help Progent's customers succeed with major IT initiatives. To learn more, visit Progent's Test and Training Lab at the QTS Sacramento Colocation Center.

Round-the-clock In Person Support Options
Progent can provide optional around-the-clock on-line or on-premises network help and IT outsourcing services in these locations in your region:

  • Palo Alto
  • Redwood City
  • Menlo Park
  • East Palo Alto
  • Atherton

If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you require computer support, information technology outsourcing, or advanced services from a Microsoft or Cisco certified engineer, call 650-543-0400 or visit Contact Progent.
















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