Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Progent's IT consulting clients in the Palo Alto area include law firms, software development companies, venture capital firms, startups and startup-related support industries. Progent's most popular services in this area include acting as outside CIO, recommending software and hardware, sharing best practices, knowledge transfer to in-house IT staff, remote network monitoring, and upgrading email systems to the latest versions of Microsoft Exchange.

Restricted budgets and a fiercely competitive business environment make it necessary for companies on the San Francisco Peninsula to build solid, scalable IT foundations and to have access to professional and affordable outsourced support. 15 years of experience integrating Microsoft Windows networks makes Progent the right choice.

Progent: The Microsoft and Cisco Certified Network Service Experts
For over 20 years, Progent's network service engineers have been the premiere source of low-cost Microsoft Windows support services, Cisco network integration and advanced consulting assistance for companies in the San Francisco Bay Area and Silicon Valley. Whether your small business requires urgent technical support from a seasoned professional, a system engineer, or a software developer, Progent is the most reliable source for IT support services such as e-mail and messaging consulting, network protection testing and design, Helpdesk outsourcing, specialized application design, server virtualization help, online classes for Microsoft Office and Office 365 apps, and high availability network engineering.

As a Microsoft Gold certified network consultant firm, Progent provides businesses of all sizes in the Palo Alto neighborhood enterprise-class IT support expertise plus online or onsite technical support for networks based on Windows and Cisco platforms. Practice areas provided by Progent cover Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and deployment support and Microsoft Windows Server 2008 R2 migration support to create a solid foundation for your IT network, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting and Exchange 2010 Server support to provide a state-of-the-art email environment, SharePoint configuration to facilitate information sharing, SQL Server 2016 integration consulting and Microsoft SQL Server 2014 deployment help to control your vital corporate data, Microsoft Dynamics GP/Great Plains software education for timely management reporting, and Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting for proactively tracking the efficiency of your information system. Progent can in addition offer Cisco qualified engineers to help you maximize and maintain your connectivity infrastructure.

Other on-premises and remote information technology consulting available from Progent to clients in Palo Alto include project management expertise, Apple iPhone and iPad integration, Android phone integration, RIM Blackberry troubleshooting and Microsoft Windows handhelds management, wireless site design for Wi-Fi deployment, DBA and software development support from certified SQL Server consultants, Oracle DBAs and developers, and MySQL consultants, virtual server design and support from certified Hyper-V integrators, VMware vSphere and vCloud deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX network virtualization design and integration, and Citrix integrators, plus business continuity planning and testing.

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent provides a family of low-cost, fixed-price managed services intended to allow small and mid-size organizations to benefit from the same cutting-edge IT solutions used by many of the industry's leading enterprises. The ProSight suite of outsourced network management services addresses all critical facets of modern networking such as email content filtering, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure management, VM hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security companies to provide centralized management and world-class protection for all your email traffic. The hybrid structure of Email Guard integrates cloud-based filtering with a local gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further layer of inspection for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior analysis tools to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and email phishing, which easily escape legacy signature-matching AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to address the entire malware attack progression including blocking, infiltration detection, mitigation, cleanup, and forensics. Top features include single-click rollback with Windows VSS and automatic network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical data, apps and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver advanced expertise to configure ProSight DPS to be compliant with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data. Find out more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, monitor, enhance and troubleshoot their networking hardware like switches, firewalls, and access points as well as servers, endpoints and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that network maps are always updated, captures and manages the configuration of almost all devices on your network, monitors performance, and generates alerts when issues are discovered. By automating complex management and troubleshooting activities, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating devices that require critical software patches, or isolating performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the health of vital computers that drive your business network. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT management staff and your Progent engineering consultant so any potential issues can be resolved before they have a chance to impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the client owns the data, the OS software, and the apps. Since the system is virtualized, it can be moved immediately to a different hardware solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or domains. By updating and managing your network documentation, you can save up to 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size organizations to obtain an objective evaluation of the health of their network. Powered by a selection of the top remote monitoring and management tools in the industry, and overseen by Progent's certified group of IT experts, ProSight Network Audits help you see how well the deployment of your core network assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI like a more manageable Active Directory (AD) system. Both also come with a year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost management, improved compliance with data security regulations, higher utilization of network resources, quicker problem resolution, more reliable backup and restore, and higher availability. Read more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone discussion with a Progent information assurance expert. The fact-finding interview is designed to help assess your organization's ability either to stop or recover rapidly from a ransomware attack. Progent will work with you directly to collect information about your existing AV defense and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective security and backup environment that meets your company's requirements. For details, see Progent's ProSight Ransomware Preparedness Report.

Cloud Integration Solutions
Office 365 Exchange Online Integration with On-premises ExchangeProgent can provide advanced online consulting support to help businesses of all sizes integrate their information networks with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist you to design and administer hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-only solutions or in hybrid network models that seamlessly combine local resources along with public cloud services. To assist you to incorporate cloud services with networks, Progent can provide a variety of cloud migration support services such as Office 365 integration with on-premises Exchange, Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of background providing advanced consulting services remotely, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.

Onsite Consulting Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center facility, formerly the Herakles Data Center, is located in the earthquake-neutral Natomas neighborhood of Sacramento, California. If your business is now utilizing the QTS Sacramento Data Center as a colocation facility or if your company is considering moving your main or offsite backup equipment to the QTS Data Center, Progent offers a range of budget-friendly consulting services such as data center migration, equipment installation and updates, network optimization, comprehensive project management, virtualization expertise, remote monitoring, streamlined network management, application programming, disaster recovery/business continuity planning, security assessment, and the support of Progent's Test Lab. To find out more, refer to Progent's consulting services at the QTS Data Center.

The Progent Test and Design Lab is a lab at the QTS Data Center with a collection of advanced servers and network equipment able to be used online or on site to facilitate system testing, evaluations, performance modeling, troubleshooting, disaster recovery simulation, education, and additional reasons to help Progent's clients succeed with large-scale IT initiatives. For more information, see Progent's Test Lab at the QTS Sacramento Data Center.

Round-the-clock On-site Service Availability
Progent offers optional around-the-clock remote or on-premises computer help and information technology outsourcing services in these cities in your region:

  • Palo Alto
  • Redwood City
  • Menlo Park
  • East Palo Alto
  • Atherton

If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you require technical assistance, IT outsourcing, or high-level services from a Progent consultant, call 650-543-0400 or visit Contact Progent.
















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