Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Progent's IT consulting clients in the Palo Alto area include law firms, software development companies, venture capital firms, startups and startup-related support industries. Progent's most popular services in this area include acting as outside CIO, recommending software and hardware, sharing best practices, knowledge transfer to in-house IT staff, remote network monitoring, and upgrading email systems to the latest versions of Microsoft Exchange.

Restricted budgets and a fiercely competitive business environment make it necessary for companies on the San Francisco Peninsula to build solid, scalable IT foundations and to have access to professional and affordable outsourced support. 15 years of experience integrating Microsoft Windows networks makes Progent the right choice.

Progent: Your Microsoft and Cisco Certified Information Technology Service Professionals
For over two decades, Progent's computer service engineers have been the top providers of affordable Microsoft consulting, Cisco network technology expertise and IT consulting assistance for businesses in the San Francisco Bay Area and Silicon Valley. If your small business needs urgent network help from a certified professional, a system consultant, or a software developer, Progent is your best choice for IT services including email consulting, network security testing and enhancement, Help Desk support, custom program design, virtual server consulting, live online instruction for Microsoft Office and Office 365 apps, and high availability network solutions.

As a Microsoft-Partner computer consultant company, Progent offers businesses in the Palo Alto area world-class information technology consulting services as well as remote or onsite technical support for networks based on Microsoft Windows and Cisco technology. Areas of expertise provided by Progent include Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment expertise and Microsoft Windows Server 2008 R2 migration help to build a firm basis for your IT system, MS Exchange 2016 upgrade support, Exchange Server 2013 integration and Microsoft Exchange 2010 support to provide an advanced email solution, SharePoint configuration to improve collaboration, SQL Server 2016 integration and development support and Microsoft SQL 2014 deployment help to harness your key information, Microsoft Dynamics GP/Great Plains software customization for timely management information, and Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for proactively tracking the reliability of your network. Progent can also offer Cisco qualified consultants to help you maximize and maintain your network architecture.

Additional on-premises and online IT services provided by Progent to clients in the Palo Alto vicinity include senior project management expertise, Apple iPhone and iPad integration, Android phone integration and management, RIM Blackberry troubleshooting and Microsoft Windows smart phone and tablet management, wireless site design for Wi-Fi deployment, database management and application programming services from certified SQL Server consultants, Oracle professionals, and MySQL application programmers, virtual server solutions from certified Windows Hyper-V integrators, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX network virtualization architecture and integration, and Citrix consultants, plus business continuity planning and testing.

ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent offers a selection of low-cost, flat-rate services intended to allow small and mid-size businesses to utilize the same best-of-breed IT solutions deployed by some of the industry's leading enterprises. Progent's ProSight line of IT management outsourcing services addresses all key facets of information technology including email content filtering, behavioral-based threat defense, automated backup and disaster recovery, infrastructure management, VM hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based analysis tools to defend endpoints as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily get by legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to automate the complete malware attack lifecycle including protection, infiltration detection, mitigation, cleanup, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth protection for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, penetration alerts, device management, and web filtering via cutting-edge technologies packaged within a single agent accessible from a unified control. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP environment that meets your company's specific needs and that helps you prove compliance with government and industry information security regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent action. Progent's consultants can also help your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of vital files, apps and VMs that have become unavailable or damaged due to component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can provide world-class expertise to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical information. Find out more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security vendors to deliver centralized management and world-class protection for your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. For more details, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, track, optimize and debug their connectivity appliances such as routers and switches, firewalls, and access points as well as servers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are always current, copies and manages the configuration information of almost all devices on your network, monitors performance, and sends alerts when issues are discovered. By automating time-consuming network management processes, WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, finding appliances that require critical updates, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the health of critical computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT staff and your assigned Progent engineering consultant so that any looming issues can be addressed before they have a chance to disrupt productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported immediately to a different hardware solution without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT documentation, you can save as much as 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size organizations to get an unbiased evaluation of the health of their IT system. Based on a selection of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified team of IT professionals, ProSight Network Audits help you see how closely the deployment of your core network assets conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a cleaner Active Directory (AD) environment. Both versions also include a year of state-of-the-art remote network monitoring and management. Benefits can include simpler management, better compliance with information security regulations, higher utilization of network assets, faster troubleshooting, more reliable backup and recovery, and higher availability. See more about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your company's preparedness to stop or recover rapidly after a ransomware incident. Progent will consult with you personally to gather information about your existing security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective AV and backup/recovery environment that aligns with your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Integration Solutions
Office 365 Integration Solutions with On-premises ExchangeProgent offers expert online support to help businesses of all sizes integrate their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist you to plan and manage hybrid ecosystems that support Windows and Linux systems and apps in either cloud-only solutions or in hybrid architectures that combine on-premises IT assets as well as cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud integration support services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of experience providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.

Onsite Consulting Services Offered at the QTS Sacramento Data Center
The QTS Data Center, previously called the Herakles Data Center, is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS Data Center as a colocation site or if your company is considering moving your primary or disaster recovery equipment to the QTS Data Center, Progent can provide a variety of budget-friendly services that include colocation relocation, equipment deployment and upgrades, network optimization, comprehensive project management, virtual server configuration, offsite monitoring, centralized network administration, software development, business continuity planning and testing, security evaluation, and the support of Progent's Test Lab. To find out more, refer to Progent's consulting support at the QTS Colocation Center.

The Progent Test and Design Lab is a room at the QTS Data Center with a variety of dedicated computers and network infrastructure that can be utilized online or on site to facilitate piloting, assessments, performance testing, repair, disaster recovery planning, training, and additional purposes to help Progent's customers successfully carry out large-scale IT initiatives. For more information, refer to Progent's Test and Training Lab at the QTS Data Center.

Round-the-clock Local Support Options
Progent offers optional 24x7 remote or on-site network support and information technology outsourcing expertise in these locations in your region:

  • Palo Alto
  • Redwood City
  • Menlo Park
  • East Palo Alto
  • Atherton

If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you require computer assistance, IT outsourcing, or advanced expertise from a certified Progent consultant, call 650-543-0400 or visit Contact Progent.
















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