Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Progent's IT consulting clients in the Palo Alto area include law firms, software development companies, venture capital firms, startups and startup-related support industries. Progent's most popular services in this area include acting as outside CIO, recommending software and hardware, sharing best practices, knowledge transfer to in-house IT staff, remote network monitoring, and upgrading email systems to the latest versions of Microsoft Exchange.

Restricted budgets and a fiercely competitive business environment make it necessary for companies on the San Francisco Peninsula to build solid, scalable IT foundations and to have access to professional and affordable outsourced support. 15 years of experience integrating Microsoft Windows networks makes Progent the right choice.

Progent: The Microsoft Certified IT Consulting Experts
For more than 20 years, Progent's network service engineers have been the top providers of affordable Microsoft support services, Cisco network infrastructure expertise and IT consulting services for businesses in the San Francisco Bay Area and Silicon Valley. If your company needs emergency technical support from a seasoned expert, a system consultant, or an application developer, Progent is the best choice for IT services such as Microsoft Exchange and Outlook assistance, system security testing and enhancement, Help Desk services, custom program development, virtualization help, online instruction for Microsoft Office apps, and high availability system design.

As a Microsoft-Partner computer consulting company, Progent provides businesses of all sizes in the Palo Alto vicinity world-class information technology consulting expertise plus online or in person troubleshooting help for networks powered by Windows and Cisco platforms. Practice areas provided by Progent cover Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration support and Windows Server 2008 R2 migration help to build a firm basis for your information system, MS Exchange 2016 planning and deployment, Exchange 2013 Server integration and Exchange Server 2010 management to establish an advanced messaging solution, SharePoint assistance to facilitate collaboration, SQL Server 2016 integration and development support and Microsoft SQL Server 2014 consulting to manage your vital information, Dynamics GP/Great Plains software customization for timely management information, and Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for automatically monitoring the health of your information system. Progent can also offer Cisco certified network engineers to show you how to optimize and maintain your network infrastructure.

Additional on-premises and remote IT consulting services provided by Progent to businesses in the Palo Alto area include senior project management consulting, iPhone integration, Google Android phone integration, Blackberry support and Microsoft Windows handhelds integration, wireless site surveys for Wi-Fi deployment, DBA and software development support from certified SQL Server experts, Oracle professionals, and MySQL application programmers, virtual server solutions from certified Windows Hyper-V consultants, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX network virtualization architecture and management, and Citrix integrators, plus disaster recovery planning and testing.

Progent's ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent offers a selection of affordable, fixed-price services designed to allow small and medium-size organizations to benefit from the same advanced IT solutions used by some of the world's top enterprises. Progent's ProSight series of outsourced network management services addresses all key areas of modern networking such as email protection, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure health monitoring, VM cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior machine learning tools to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily get by traditional signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to address the entire threat progression including protection, detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device control, and web filtering via cutting-edge tools incorporated within a single agent managed from a single control. Progent's data protection and virtualization consultants can help your business to design and implement a ProSight ESP environment that meets your company's specific needs and that helps you demonstrate compliance with legal and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent can also help you to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates your backup activities and enables rapid restoration of critical data, apps and VMs that have become unavailable or damaged due to hardware failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical information. Find out more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading information security companies to provide centralized management and world-class security for your email traffic. The powerful architecture of Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's cloud filter acts as a first line of defense and keeps most threats from reaching your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a further level of analysis for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map out, monitor, optimize and debug their connectivity appliances such as switches, firewalls, and access points as well as servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always updated, captures and displays the configuration of almost all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating time-consuming network management activities, WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, locating devices that require important software patches, or isolating performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the state of vital computers that power your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT personnel and your Progent consultant so all potential problems can be addressed before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the apps. Since the system is virtualized, it can be ported easily to a different hardware environment without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can eliminate up to half of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre making enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to obtain an objective evaluation of the overall health of their information system. Powered by a selection of the top remote monitoring and management platforms available, and supervised by Progent's certified team of information technology experts, ProSight Network Audits help you see how well the configuration of your core infrastructure devices conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI such as a cleaner Active Directory (AD) system. Both versions also include a year of advanced remote network monitoring and management (RMM). Advantages can include easier management, improved compliance with data security requirements, higher utilization of IT assets, faster problem resolution, more dependable backup and restore, and higher availability. Read more about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your company's ability either to block or recover quickly after a ransomware attack. Progent will work with you directly to gather information about your existing antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient AV and backup system that meets your company's needs. For additional information, visit The ProSight Ransomware Preparedness Report.

Hybrid Cloud Integration Solutions
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent offers advanced online support services to help organizations of all sizes connect their information networks with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist you to design and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid architectures that seamlessly combine local IT assets along with public cloud services. To assist you to incorporate public clouds with networks, Progent offers a variety of public cloud integration services such as Office 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of experience delivering high-level consulting support online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.

On-premises Consulting and Support Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center, formerly the Herakles Data Center, is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your business is currently utilizing the QTS Data Center as a colocation facility or if your business is considering migrating your main or disaster recovery system to the QTS Sacramento Data Center, Progent can provide a variety of cost-effective services that include data center migration, system installation and upgrades, network improvements, comprehensive project management services, virtualization expertise, remote network monitoring, automated system administration, software programming, business continuity planning, security evaluation, and the use of Progent's Test Lab. To find out more, refer to Progent's consulting support services at the QTS Colocation Center.

The Progent Test Lab is a lab at the QTS Data Center with a variety of advanced computers and network support infrastructure that can be utilized online or on premises to facilitate system testing, evaluations, performance testing, repair, disaster recovery simulation, education, and other reasons to help Progent's customers successfully carry out major projects. For more information, refer to Progent's Test Lab at the QTS Sacramento Colocation Center.

Round-the-clock Local Support Availability
Progent offers optional around-the-clock remote or on-site network help and IT outsourcing services in these cities in your area:

  • Palo Alto
  • Redwood City
  • Menlo Park
  • East Palo Alto
  • Atherton

If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you are looking for technical support, IT outsourcing, or advanced expertise from a Progent professional, call 650-543-0400 or visit Contact Progent.
















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