Onsite Service Available in Petaluma, Sonoma

Progent's IT consulting clients in the Petaluma/Sonoma area include law firms, wineries, and companies involved in manufacturing, Internet technologies, food processing, and distribution. Progent has helped companies in this area to relocate and consolidate their networks, build end-to-end systems for eCommerce and integrated ERP, and set up remote monitoring and Help Desks.

Small businesses in Petaluma and Sonoma need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts plus proven 24x7 monitoring and remote troubleshooting services allow Progent to offer responsive and professional on-site and remote support from Microsoft- and Cisco-certified experts at affordable rates.

Your Microsoft Certified IT Service Professionals
For more than two decades, Progent's network service engineers have been the premiere source of budget-friendly Microsoft Windows support services, Cisco network technology integration and advanced consulting services for businesses in Northern California and the California Central Valley. If your organization requires urgent technical help from a seasoned professional, a system consultant, or an application programmer, Progent is the most reliable choice for computer support services including email assistance, system protection evaluation and design, Helpdesk outsourcing, specialized application development, server virtualization consulting, online training for Microsoft Office applications, and high availability system solutions.

As a Microsoft-certified network consulting company, Progent provides companies in the Petaluma neighborhood world-class information technology consulting services plus online or in person troubleshooting support for networks based on Microsoft Windows and Cisco technology. Practice areas provided by Progent include Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment support and Microsoft Windows Server 2008 upgrade support to build a solid basis for your IT network, Microsoft Exchange Server 2016 upgrade support, Microsoft Exchange 2013 Server integration and Exchange 2010 Server maintenance to provide a state-of-the-art email solution, SharePoint assistance to improve teamwork, SQL Server 2016 integration support and Microsoft SQL 2014 deployment help to control your vital corporate data, Dynamics GP software programming for accurate management information, and System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for automatically tracking the reliability of your information system. Progent can in addition offer Cisco qualified engineers to help you maximize and support your connectivity architecture.

Other on-premises and remote IT consulting services provided by Progent to clients in the Petaluma area include senior project management expertise, Apple iPhone and iPad integration, Google Android phone integration and management, Blackberry troubleshooting and Windows smart phone and tablet management, site surveys for Wi-Fi installation, database management and application development services from certified Microsoft SQL consultants, Oracle professionals, and MySQL consultants, virtual server solutions from certified Windows Hyper-V consultants, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization architecture and management, and Citrix consultants, plus business continuity planning and testing.

ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent provides a selection of budget-friendly, fixed-price managed services designed to enable small and medium-size organizations to benefit from the same best-of-breed IT solutions used by some of the industry's top corporations. The ProSight portfolio of network monitoring and management services addresses all critical aspects of information technology such as email content filtering, threat defense based on machine leaning, cloud-based backup and disaster recovery, infrastructure management, virtual server cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based analysis technology to guard endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily evade legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to manage the complete malware attack progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback with Windows VSS and real-time system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to security threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint management, and web filtering via cutting-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that meets your company's unique requirements and that allows you demonstrate compliance with legal and industry information security regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent action. Progent's consultants can also assist you to set up and verify a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of critical data, apps and virtual machines that have become lost or damaged as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can provide world-class expertise to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top data security companies to deliver centralized control and world-class protection for your email traffic. The powerful structure of Email Guard combines cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage. Email Guard's onsite security gateway device adds a further layer of analysis for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map out, track, reconfigure and troubleshoot their connectivity hardware such as routers, firewalls, and access points plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when issues are discovered. By automating time-consuming management processes, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, finding devices that require important software patches, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network running at peak levels by checking the state of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so any looming problems can be resolved before they can impact your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual machine host configured and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported easily to a different hosting solution without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to 50% of time spent trying to find critical information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you’re planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size organizations to get an objective evaluation of the overall health of their information system. Based on some of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how well the deployment of your essential infrastructure devices conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits such as a cleaner Active Directory environment. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include lower-cost network management, improved compliance with government and industry security regulations, higher utilization of network resources, faster troubleshooting, more dependable backup and recovery, and increased uptime. Read more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your company's ability either to stop or recover quickly from a ransomware incident. Progent will work with you directly to gather information about your existing security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to create a cost-effective security and backup/recovery system that meets your company's requirements. For more information, refer to Progent's ProSight Ransomware Preparedness Report.

Hybrid Cloud Integration Solutions
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent can provide advanced remote support services to help companies of all sizes connect their networks with leading public cloud platforms such as Azure and Amazon Web Services. Progent can assist your it team to design and manage cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-based solutions or in hybrid topologies that combine on-premises resources as well as public cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a range of cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Azure hybrid cloud design and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of background delivering high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.

On-premises Support Services Available at the QTS Sacramento Data Center
The QTS Data Center, formerly the Herakles Data Center, is situated in the earthquake-neutral Natomas neighborhood of Sacramento, California. If you are now using the QTS Sacramento Data Center as a colocation site or if your business is planning on moving your main or offsite backup equipment to the QTS Sacramento Data Center, Progent offers a variety of cost-effective consulting services such as data center migration, equipment deployment and upgrades, infrastructure optimization, comprehensive project management services, virtualization configuration, remote network monitoring, automated system management, software programming, disaster recovery/business continuity solutions, security evaluation, and the support of Progent's Test Lab. For more details, refer to Progent's onsite consulting support services at the QTS Data Center.

The Progent Test Lab is a lab at the QTS Data Center with a variety of dedicated computers and network equipment able to be used remotely or on premises to accommodate piloting, assessments, performance modeling, troubleshooting, disaster recovery simulation, training, and other reasons to help Progent's clients succeed with major IT initiatives. To learn more, see Progent's Test Lab at the QTS Data Center.

Round-the-clock On-site Service Availability
Progent offers optional 24x7 on-line or on-site network help and IT outsourcing services in these cities in your area:

  • Petaluma
  • Sonoma

If your small business is anywhere in the Petaluma/Sonoma area and you are looking for technical assistance, information technology outsourcing, or top-level expertise from a Progent professional, call 707-559-7400 or visit Contact Progent.















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