Onsite Service Available in Petaluma, Sonoma

Progent's IT consulting clients in the Petaluma/Sonoma area include law firms, wineries, and companies involved in manufacturing, Internet technologies, food processing, and distribution. Progent has helped companies in this area to relocate and consolidate their networks, build end-to-end systems for eCommerce and integrated ERP, and set up remote monitoring and Help Desks.

Small businesses in Petaluma and Sonoma need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts plus proven 24x7 monitoring and remote troubleshooting services allow Progent to offer responsive and professional on-site and remote support from Microsoft- and Cisco-certified experts at affordable rates.

Progent: Your Microsoft Gold Certified Network Consulting Experts
For over 20 years, Progent's network support engineers have been the top source of economical Microsoft Windows support services, Cisco network expertise and advanced consulting assistance for companies in Northern California and Silicon Valley. Whether your organization needs emergency technical help from a seasoned professional, a network engineer, or an application developer, Progent is your most reliable source for IT services including Microsoft Exchange and Outlook help, system security evaluation and enhancement, Help Desk support, custom program development, virtualization consulting, live online instruction for Microsoft Office apps, and fault tolerant system solutions.

As a Microsoft Gold qualified network consulting company, Progent provides businesses in the Petaluma neighborhood world-class information technology support services as well as remote or in person troubleshooting assistance for environments based on Windows and Cisco platforms. Areas of expertise offered by Progent include Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and deployment expertise and Microsoft Windows Server 2008 R2 migration help to create a dependable foundation for your information system, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration and Microsoft Exchange 2010 Server maintenance to provide a state-of-the-art email solution, SharePoint management to facilitate information sharing, SQL Server 2016 integration consulting and Microsoft SQL 2014 deployment help to harness your vital corporate data, Microsoft Dynamics GP/Great Plains software customization for accurate financial reporting, and Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for 24x7 tracking the efficiency of your network. Progent can also provide Cisco qualified consultants to help you maximize and maintain your connectivity architecture.

Additional on-premises and remote information technology consulting offered by Progent to clients in the Petaluma vicinity include senior project management expertise, iPhone integration, Google Android phone integration and management, Blackberry troubleshooting and Microsoft Windows handhelds management, site design for Wi-Fi installation, DBA and application programming support from certified SQL Server consultants, Oracle professionals, and MySQL application programmers, virtual server expertise from certified Windows Hyper-V consultants, VMware vSphere planning and deployment, VMware Site Recovery Manager application continuity planning, VMware NSX network virtualization architecture and integration, and Citrix XenServer consultants, plus business continuity planning and testing.

ProSight Fixed-price Managed IT Services for Small and Mid-size Businesses
Progent provides a family of low-cost, fixed-price services designed to enable small and medium-size businesses to benefit from the same cutting-edge technology deployed by some of the world's top enterprises. The ProSight series of outsourced network management services addresses all key areas of modern networking such as email content filtering, security and compliance, cloud-based backup and disaster recovery, and network infrastructure management. ProSight managed services include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading information security companies to provide centralized management and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a further level of inspection for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior analysis technology to guard endpoint devices and servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to automate the complete malware attack lifecycle including blocking, detection, mitigation, remediation, and forensics. Top capabilities include one-click rollback using Windows VSS and real-time network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup activities and enables rapid recovery of vital data, apps and VMs that have become unavailable or damaged as a result of hardware breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to diagram, track, reconfigure and debug their networking appliances like routers and switches, firewalls, and load balancers plus servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that network maps are kept updated, copies and manages the configuration of virtually all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating tedious network management activities, ProSight WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, locating appliances that need critical software patches, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your network operating efficiently by tracking the state of vital computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT management staff and your Progent consultant so any looming issues can be resolved before they can impact productivity Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. With the ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported easily to an alternate hosting solution without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more about ProSight Virtual Hosting services.

Hybrid Cloud Integration
Office 365 Integration with On-premises ExchangeProgent offers advanced online support to help businesses of any size integrate their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and manage hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that utilize on-premises IT assets along with public cloud services. To assist you to incorporate cloud services with networks, Progent can provide a range of public cloud integration services such as Office 365 integration solutions with on-premises installations of Exchange, Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting support remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.

On-premises Support Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center facility, formerly the Herakles Data Center, is situated in the seismically-stable Natomas neighborhood of Sacramento, California. If your business is currently using the QTS Sacramento Data Center as a colocation site or if your company is considering moving your primary or disaster recovery equipment to the QTS Sacramento Data Center, Progent can provide a variety of budget-friendly services such as colocation relocation, equipment installation and updates, network optimization, project management services, virtualization configuration, remote network monitoring, centralized network administration, application development, business continuity planning and testing, data security evaluation, and the support of Progent's Test Lab. To find out more, see Progent's consulting support services at the QTS Colocation Center.

Progent's Test Lab is a room at the QTS Colocation Center with a variety of dedicated computers and network support equipment that can be used remotely or on premises to accommodate piloting, evaluations, capacity modeling, repair, business continuity planning, education, and additional reasons to help Progent's customers succeed with major projects. For more information, see Progent's Test and Training Lab at the QTS Sacramento Colocation Center.

Round-the-clock On-site Support Options
Progent can provide optional 24x7 remote or on-premises network help and information technology outsourcing expertise in these locations in your region:

  • Petaluma
  • Sonoma

If your small business is anywhere in the Petaluma/Sonoma area and you are in need of computer help, information technology outsourcing, or high-level expertise from a Progent engineer, call 707-559-7400 or visit Contact Progent.

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