Onsite Service Available in Petaluma, Sonoma

Progent's IT consulting clients in the Petaluma/Sonoma area include law firms, wineries, and companies involved in manufacturing, Internet technologies, food processing, and distribution. Progent has helped companies in this area to relocate and consolidate their networks, build end-to-end systems for eCommerce and integrated ERP, and set up remote monitoring and Help Desks.

Small businesses in Petaluma and Sonoma need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts plus proven 24x7 monitoring and remote troubleshooting services allow Progent to offer responsive and professional on-site and remote support from Microsoft- and Cisco-certified experts at affordable rates.

Your Microsoft and Cisco Certified IT Consulting Experts
For over 20 years, Progent's computer service engineers have been the premiere providers of budget-friendly Microsoft consulting, Cisco network integration and IT consulting services for businesses in Northern California and Silicon Valley. If your organization needs urgent network support from a certified professional, a network engineer, or a software developer, Progent is the best source for IT support services including email assistance, network security assessment and enhancement, Helpdesk outsourcing, custom program development, server virtualization help, online instruction for Microsoft Office and Office 365 applications, and high availability system solutions.

As a Microsoft-Partner network consultant company, Progent provides businesses in the Petaluma neighborhood enterprise-class IT support expertise as well as remote or on-premises technical help for environments powered by Microsoft Windows and Cisco platforms. Practice areas provided by Progent cover Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment support and Microsoft Windows Server 2008 R2 upgrade help to build a dependable basis for your IT system, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 consulting and Exchange Server 2010 support to establish an advanced messaging environment, SharePoint assistance to facilitate information sharing, SQL Server 2016 integration and development consulting and Microsoft SQL 2014 deployment help to harness your key corporate data, Microsoft Dynamics GP/Great Plains software training for timely management information, and System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for automatically tracking the efficiency of your information system. Progent can in addition offer Cisco certified network engineers to help you optimize and maintain your network infrastructure.

Other onsite and online information technology consulting offered by Progent to clients in the Petaluma area include senior project management expertise, iPhone integration and management, Android phone integration, RIM Blackberry troubleshooting and Microsoft Windows smart phone and tablet management, wireless site surveys for Wi-Fi installation, DBA and software development services from certified Microsoft SQL experts, Oracle DBAs and developers, and MySQL application programmers, virtual server design and support from certified Hyper-V integrators, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network design and management, and Citrix integrators, plus disaster recovery planning and testing.

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent provides a family of budget-friendly, fixed-price services intended to allow small and mid-size businesses to benefit from the same best-of-breed IT solutions used by some of the world's leading corporations. Progent's ProSight series of IT management outsourcing services covers all critical areas of modern networking including email content filtering, threat defense based on machine leaning, automated backup and disaster recovery, infrastructure health monitoring, VM hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based machine learning technology to guard endpoint devices and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely get by traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to manage the entire malware attack progression including blocking, infiltration detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows VSS and automatic system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge technologies packaged within a single agent managed from a single console. Progent's security and virtualization consultants can assist you to design and implement a ProSight ESP environment that meets your organization's unique needs and that allows you prove compliance with legal and industry information security regulations. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require immediate action. Progent can also assist your company to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows rapid restoration of critical files, applications and VMs that have become unavailable or corrupted due to component failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FINRA, and PCI and, whenever needed, can assist you to recover your business-critical data. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading data security companies to provide centralized control and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further level of inspection for inbound email. For outgoing email, the local gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map out, track, enhance and troubleshoot their networking hardware like routers and switches, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, copies and manages the configuration information of virtually all devices on your network, monitors performance, and sends notices when issues are detected. By automating tedious network management processes, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, locating appliances that require important updates, or identifying the cause of performance problems. Learn more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by tracking the health of critical assets that drive your business network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent engineering consultant so that any looming issues can be addressed before they have a chance to disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual host set up and managed by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the applications. Because the environment is virtualized, it can be ported immediately to a different hosting environment without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect data about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can eliminate up to half of time thrown away looking for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you’re making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to get an objective evaluation of the overall health of their IT system. Based on some of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the configuration of your essential infrastructure assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a more manageable Active Directory (AD) environment. Both versions also come with one year of advanced remote network monitoring and management. Benefits can include simpler management, better compliance with government and industry security requirements, more efficient utilization of network assets, faster troubleshooting, more dependable backup and restore, and increased uptime. Read more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to assess your company's preparedness either to block or recover quickly after a ransomware incident. Progent will consult with you directly to gather information concerning your existing AV defense and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to create an efficient security and backup environment that meets your business needs. For more information, see The ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Solutions
Office 365 Exchange Online Integration with On-premises ExchangeProgent can provide expert remote consulting services to help companies of any size integrate their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help your it team to design and manage hybrid environments that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid network models that utilize physical IT assets as well as public cloud services. To help you to integrate cloud services with networks, Progent can provide a range of cloud migration support services that include Office 365 integration with on-premises installations of Exchange, Azure hybrid cloud design and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of background delivering advanced consulting services remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.

Onsite Support Services Available at the QTS Sacramento Colocation Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the earthquake-neutral Natomas neighborhood of Sacramento, California. If your company is currently using the QTS Sacramento Data Center as a colocation facility or if your business is planning on moving your primary or offsite backup system to the QTS Data Center, Progent offers a range of budget-friendly consulting services including colocation migration, system installation and updates, infrastructure optimization, comprehensive project management, virtualization expertise, offsite network monitoring, automated system administration, software development, business continuity solutions, security evaluation, and the support of the Progent Test Lab. For more details, refer to Progent's consulting support services at the QTS Data Center.

The Progent Test Lab is a lab at the QTS Data Center with a collection of advanced servers and network support infrastructure able to be utilized remotely or on premises to accommodate system testing, assessments, performance modeling, forensics, business continuity planning, education, and additional purposes to help Progent's customers successfully carry out major IT initiatives. To learn more, refer to Progent's Test and Training Lab at the QTS Sacramento Data Center.

Round-the-clock On-site Service Options
Progent can provide optional around-the-clock remote or in person network support and IT outsourcing services in these cities in your region:

  • Petaluma
  • Sonoma

If your small business is anywhere in the Petaluma/Sonoma area and you need technical support, information technology outsourcing, or advanced services from a Progent engineer, call 707-559-7400 or visit Contact Progent.















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