Onsite Service Available in Petaluma, Sonoma

Progent's IT consulting clients in the Petaluma/Sonoma area include law firms, wineries, and companies involved in manufacturing, Internet technologies, food processing, and distribution. Progent has helped companies in this area to relocate and consolidate their networks, build end-to-end systems for eCommerce and integrated ERP, and set up remote monitoring and Help Desks.

Small businesses in Petaluma and Sonoma need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts plus proven 24x7 monitoring and remote troubleshooting services allow Progent to offer responsive and professional on-site and remote support from Microsoft- and Cisco-certified experts at affordable rates.

Progent: The Microsoft and Cisco Certified Information Technology Service Professionals
For more than two decades, Progent's network service engineers have been the premiere source of low-cost Microsoft support services, Cisco network technology integration and advanced consulting services for companies in the San Francisco Bay Area and the California Central Valley. Whether your organization requires urgent technical support from a certified professional, a system engineer, or an application developer, Progent is your best source for computer services such as e-mail and messaging expertise, system protection evaluation and design, Helpdesk services, custom program design, server virtualization consulting, live online instruction for Microsoft Office and Office 365 applications, and high availability system design.

As a Microsoft Gold certified computer consulting firm, Progent provides businesses in Petaluma world-class IT consulting expertise as well as online or onsite technical support for environments based on Windows and Cisco platforms. Practice areas offered by Progent cover Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and configuration support and Microsoft Windows Server 2008 R2 upgrade support to create a dependable basis for your IT network, Microsoft Exchange 2016 migration, Exchange 2013 Server consulting and Exchange 2010 Server maintenance to establish an advanced email environment, Microsoft SharePoint help to improve collaboration, SQL Server 2016 integration support and Microsoft SQL 2014 consulting to manage your key corporate data, Dynamics GP/Great Plains software programming for accurate financial reporting, and Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for proactively monitoring the health of your network. Progent can in addition offer Cisco certified network engineers to help you maximize and support your connectivity infrastructure.

Other on-premises and online information technology support services offered by Progent to clients in the Petaluma area include project management expertise, iPhone and iPad integration, Google Android smartphone integration and management, Blackberry support and Microsoft Windows handhelds management, site design for Wi-Fi installation, DBA and software programming services from certified SQL Server consultants, Oracle professionals, and MySQL application programmers, virtualization expertise from certified Windows Hyper-V integrators, VMware vSphere deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization architecture and integration, and Citrix consultants, plus disaster recovery/business continuity planning and testing.

ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent offers a family of budget-friendly, flat-rate managed services designed to enable small and mid-size organizations to benefit from the same best-of-breed IT solutions used by many of the industry's top enterprises. Progent's ProSight portfolio of IT management outsourcing services covers all critical facets of modern networking including email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure health monitoring, VM hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading information security vendors to provide centralized control and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior-based analysis technology to guard endpoints and servers and VMs against new malware assaults such as ransomware and email phishing, which routinely escape traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to address the complete threat lifecycle including protection, identification, mitigation, remediation, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates your backup activities and allows fast restoration of vital data, applications and virtual machines that have become lost or corrupted as a result of component breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide world-class support to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical data. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map out, track, reconfigure and troubleshoot their connectivity appliances such as switches, firewalls, and load balancers as well as servers, client computers and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and sends notices when potential issues are detected. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off ordinary tasks such as network mapping, expanding your network, finding appliances that require important updates, or isolating performance issues. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by tracking the state of critical computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT management personnel and your Progent engineering consultant so all looming issues can be addressed before they can impact productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Since the environment is virtualized, it can be ported immediately to a different hosting environment without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as half of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you’re planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size businesses to obtain an objective evaluation of the health of their information system. Powered by some of the leading remote monitoring and management platforms available, and supervised by Progent's certified team of information technology experts, ProSight Network Audits show you how well the deployment of your essential infrastructure devices conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a cleaner Active Directory (AD) system. Both also include a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler network management, improved compliance with data security requirements, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and restore, and less downtime. See more information about ProSight Network Audits IT infrastructure assessment.

Hybrid Cloud Solutions
Office 365 Exchange Online Integration with On-premises ExchangeProgent offers expert remote support services to help businesses of any size integrate their IT infrastructure with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can assist your it team to plan and administer cost-effective environments that support Windows and Linux systems and applications in either cloud-based systems or in hybrid topologies that combine on-premises IT assets along with public cloud services. To help you to incorporate public cloud services with networks, Progent can provide a variety of cloud integration support services that include Office 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of background delivering high-level consulting support online, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.

On-premises Consulting and Support Services Available at the QTS Sacramento Data Center
The QTS Data Center, previously called the Herakles Data Center, is situated in the seismically-stable Natomas area of Sacramento, CA. If your company is now utilizing the QTS Data Center as a colocation facility or if your company is planning on moving your primary or disaster recovery equipment to the QTS Colocation Center, Progent offers a range of affordable consulting services including colocation relocation, equipment installation and updates, network improvements, project management services, virtualization expertise, offsite monitoring, streamlined network administration, software development, disaster recovery solutions, security assessment, and the support of the Progent Test Lab. To find out more, see Progent's onsite consulting services at the QTS Data Center.

The Progent Test Lab is a lab at the QTS Colocation Center with a variety of dedicated computers and network equipment able to be utilized remotely or on site to facilitate system testing, assessments, performance testing, forensics, business continuity simulation, training, and additional purposes to help Progent's customers successfully carry out major projects. For more information, refer to Progent's Test and Training Lab at the QTS Colocation Center.

24x7 On-site Support Availability
Progent offers optional 24x7 on-line or in person computer help and IT outsourcing services in these cities in your area:

  • Petaluma
  • Sonoma

If your small business is anywhere in the Petaluma/Sonoma area and you require technical support, information technology outsourcing, or advanced services from a certified Progent professional, call 707-559-7400 or visit Contact Progent.















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