Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Northern California Onsite IT Consulting
Progent locations in Northern California

Progent's IT consulting clients in the Tri-Valley area include software developers, Internet technology companies, telecommunications companies, and back-office support divisions of global companies. Businesses in the Tri-Valley area require consistent and in-depth support for mission-critical IT systems, fast response time for on-site service, broad-based expertise, the ability to create easy-to-manage solutions, efficient and affordable remote support, and Help Desk services.

In this competitive environment, many growing businesses are trying to control budgets and staff size without compromising their IT system. Progent offers professional, affordable IT outsourcing services and can also supply Microsoft-certified experts to fill in temporary gaps your in-house staff so that your small business does not have to commit to a large, permanent in-house IT organization.

Progent: The Microsoft and Cisco Certified Information Technology Service Experts
For more than two decades, Progent's computer service engineers have been the premiere source of economical Microsoft Windows consulting, Cisco network technology expertise and IT consulting assistance for businesses in Northern California and the California Central Valley. Whether your company needs urgent technical help from a seasoned professional, a system consultant, or a software programmer, Progent is your most reliable choice for computer services including Microsoft Exchange and Outlook expertise, network security testing and enhancement, Helpdesk support, specialized application development, virtualization architecture, online classes for Microsoft Office applications, and high availability system design.

As a Microsoft-certified network consultant firm, Progent offers businesses of all sizes in the Pleasanton vicinity enterprise-class IT support expertise plus remote or in person technical help for environments powered by Windows and Cisco platforms. Practice areas offered by Progent cover Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and deployment expertise and Microsoft Windows Server 2008 migration support to build a dependable basis for your IT system, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting and Microsoft Exchange 2010 Server maintenance to establish a state-of-the-art email solution, SharePoint assistance to improve information sharing, SQL Server 2016 integration and development support and Microsoft SQL Server 2017 migration consulting to manage your key information, Microsoft Dynamics GP software programming for accurate financial reporting, and Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting for proactively tracking the reliability of your network. Progent can in addition provide Cisco certified network consultants to help you optimize and support your connectivity infrastructure.

Additional onsite and remote information technology consulting services provided by Progent to businesses in the city of Pleasanton include project management consulting, Apple iPhone integration, Android smartphone integration and management, RIM Blackberry troubleshooting and Microsoft Windows smart phone and tablet integration, wireless site surveys for Wi-Fi deployment, DBA and software development support from certified SQL Server experts, Oracle professionals, and MySQL consultants, virtual server design and support from certified Hyper-V consultants, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX virtual network architecture and integration, and Citrix XenServer consultants, plus business continuity planning and testing.

ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent provides a selection of affordable, flat-rate services intended to enable small and medium-size organizations to benefit from the same best-of-breed technology used by many of the industry's top enterprises. The ProSight portfolio of network monitoring and management services covers all critical facets of modern networking including email content filtering, behavioral-based threat defense, automated backup/recovery, network infrastructure monitoring and management, virtual server hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior analysis technology to guard endpoint devices and servers and VMs against modern malware assaults like ransomware and email phishing, which routinely get by traditional signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to manage the entire threat progression including filtering, infiltration detection, containment, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering through cutting-edge tools packaged within one agent accessible from a unified console. Progent's security and virtualization experts can help you to design and implement a ProSight ESP environment that meets your company's unique requirements and that allows you achieve and demonstrate compliance with government and industry information security regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate attention. Progent's consultants can also assist you to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup activities and allows rapid recovery of critical files, apps and VMs that have become unavailable or corrupted due to component failures, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading information security vendors to provide web-based management and comprehensive protection for all your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with a local gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage. Email Guard's onsite security gateway device provides a deeper level of inspection for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email that stays within your security perimeter. For more details, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, optimize and troubleshoot their networking hardware like routers, firewalls, and access points as well as servers, endpoints and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, captures and manages the configuration of almost all devices connected to your network, tracks performance, and sends alerts when issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, locating appliances that require critical software patches, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network running efficiently by tracking the state of critical computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT personnel and your Progent consultant so all looming issues can be addressed before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the applications. Since the environment is virtualized, it can be ported immediately to an alternate hardware environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect data related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can save up to 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size businesses to get an objective evaluation of the overall health of their network. Powered by a selection of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner Active Directory environment. Both versions also come with a year of state-of-the-art remote network monitoring and management. Advantages can include simpler network management, better compliance with data security regulations, higher utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and increased uptime. Learn more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your company's ability either to block or recover rapidly from a ransomware attack. Progent will work with you personally to collect information concerning your existing antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to build an efficient AV and backup/recovery system that aligns with your business requirements. For details, visit The ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Integration
Office 365 Exchange Online Integration with On-premises ExchangeProgent can provide expert online consulting to help organizations of all sizes integrate their IT infrastructure with leading public clouds including Azure and Amazon AWS. Progent can help your it team to plan and administer hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-only systems or in hybrid topologies that seamlessly combine physical resources as well as public cloud services. To assist you to integrate public cloud services with networks, Progent offers a range of cloud integration services such as Office 365 integration with on-premises installations of Exchange, Microsoft Azure hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of background delivering high-level consulting expertise online, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.

Onsite Consulting Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center, previously called the Herakles Data Center, is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are now using the QTS Sacramento Data Center as a colocation site or if your business is considering moving your main or disaster recovery equipment to the QTS Data Center, Progent can provide a variety of budget-friendly services including colocation migration, system installation and upgrades, infrastructure improvements, comprehensive project management, virtual server configuration, offsite monitoring, centralized network administration, software development, disaster recovery solutions, security evaluation, and the use of Progent's Test Lab. For more details, visit Progent's consulting services at the QTS Colocation Center.

Progent's Test and Design Lab is a lab at the QTS Data Center with a variety of dedicated servers and network equipment that can be utilized remotely or on premises to accommodate system testing, assessments, performance modeling, troubleshooting, business continuity simulation, education, and additional purposes to help Progent's clients successfully carry out large-scale IT initiatives. To learn more, refer to Progent's Test and Training Lab at the QTS Colocation Center.

24x7 Local Service Availability
Progent offers optional around-the-clock on-line or on-premises computer help and information technology outsourcing expertise in these cities in your area:

  • Pleasanton
  • Livermore
  • San Ramon
  • Dublin
If your small business is in the Tri-Valley area and you need computer help, information technology outsourcing, or high-level services from a Progent professional, call 925-621-2400 or visit Contact Progent.
















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