Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Progent's IT consulting clients in the Tri-Valley area include software developers, Internet technology companies, telecommunications companies, and back-office support divisions of global companies. Businesses in the Tri-Valley area require consistent and in-depth support for mission-critical IT systems, fast response time for on-site service, broad-based expertise, the ability to create easy-to-manage solutions, efficient and affordable remote support, and Help Desk services.

In this competitive environment, many growing businesses are trying to control budgets and staff size without compromising their IT system. Progent offers professional, affordable IT outsourcing services and can also supply Microsoft-certified experts to fill in temporary gaps your in-house staff so that your small business does not have to commit to a large, permanent in-house IT organization.

Progent: The Microsoft Certified IT Service Experts
For over 20 years, Progent's network service engineers have been the top source of budget-friendly Microsoft consulting, Cisco network infrastructure expertise and IT consulting services for companies in the San Francisco Bay Area and the California Central Valley. Whether your organization needs urgent network support from a seasoned expert, a network consultant, or an application developer, Progent is the best source for IT services such as Microsoft Exchange and Outlook migration and support, network security testing and enhancement, Helpdesk services, specialized program development, virtualization help, live online training for Microsoft Office applications, and high availability system design.

As a Microsoft Gold Partner computer consultant firm, Progent provides companies in the Pleasanton area world-class information technology consulting services as well as online or on-premises troubleshooting assistance for environments powered by Microsoft Windows and Cisco technology. Areas of expertise provided by Progent cover Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and deployment expertise and Windows Server 2008 R2 upgrade help to create a solid basis for your IT system, Microsoft Exchange Server 2016 migration, Exchange 2013 Server integration and Exchange 2010 support to provide an advanced messaging solution, SharePoint management to facilitate information sharing, SQL Server 2016 integration consulting and Microsoft SQL Server 2014 deployment help to manage your vital corporate data, Microsoft Dynamics GP/Great Plains software programming for timely financial reporting, and Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for proactively monitoring the reliability of your information system. Progent can also provide Cisco certified engineers to help you optimize and support your connectivity infrastructure.

Other on-premises and remote IT support available from Progent to clients in the Pleasanton area include senior project management consulting, Apple iPhone and iPad integration, Android smartphone and tablet integration, RIM Blackberry support and Microsoft Windows smart phone and tablet management, wireless site surveys for Wi-Fi deployment, DBA and software development support from certified Microsoft SQL consultants, Oracle professionals, and MySQL application programmers, virtual server expertise from certified Windows Hyper-V integrators, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager business continuity planning, VMware NSX virtual network design and integration, and Citrix consultants, plus disaster recovery planning and testing.

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent provides a family of low-cost, flat-rate services designed to enable small and mid-size organizations to utilize the same best-of-breed technology used by some of the world's leading enterprises. The ProSight portfolio of network monitoring and management services addresses all key aspects of modern networking such as email content filtering, security and compliance, automated backup/recovery, and network infrastructure management. ProSight managed services include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top data security companies to deliver centralized control and comprehensive security for all your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a further level of analysis for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning tools to defend endpoints and servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to automate the entire threat progression including protection, infiltration detection, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates your backup activities and enables fast restoration of critical files, apps and VMs that have become lost or corrupted as a result of component failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can deliver advanced support to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical data. Find out more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to map, monitor, reconfigure and debug their networking appliances like routers, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are kept updated, captures and manages the configuration information of virtually all devices on your network, tracks performance, and sends alerts when potential issues are discovered. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, locating devices that need critical software patches, or identifying the cause of performance issues. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system running at peak levels by tracking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT management personnel and your Progent consultant so that all looming issues can be addressed before they can impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported easily to a different hardware environment without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

Cloud Solutions
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent offers expert remote consulting support to help businesses of any size connect their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid architectures that combine local IT assets along with public cloud services. To help you to integrate public cloud services with networks, Progent can provide a range of public cloud integration support services that include Office 365 integration with on-premises installations of Exchange, Azure hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of experience delivering high-level consulting services online, and Progent can help you complete your cloud integration projects on schedule and affordably.

Onsite Consulting and Support Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center, previously called the Herakles Data Center, is situated in the seismically-stable Natomas neighborhood of Sacramento, California. If you are now using the QTS Data Center as a colocation site or if your business is planning on moving your primary or offsite backup system to the QTS Data Center, Progent can provide a variety of affordable consulting services that include colocation relocation, system deployment and updates, network improvements, comprehensive project management, virtual server configuration, offsite monitoring, streamlined network management, software programming, disaster recovery solutions, data security assessment, and the use of Progent's Test Lab. For more details, visit Progent's onsite consulting support at the QTS Colocation Center.

The Progent Test Lab is a lab at the QTS Data Center with a variety of dedicated computers and network support equipment that can be utilized online or on site to accommodate piloting, evaluations, capacity modeling, repair, disaster recovery planning, education, and other purposes to help Progent's customers succeed with large-scale IT initiatives. For more information, visit Progent's Test and Training Lab at the QTS Colocation Center.

24x7 On-site Service Availability
Progent can provide optional 24x7 on-line or in person computer help and information technology outsourcing expertise in these cities in your region:

  • Pleasanton
  • Livermore
  • San Ramon
  • Dublin

If your small business is in the Tri-Valley area and you require computer help, IT outsourcing, or top-level expertise from a certified Progent professional, call 925-621-2400 or visit Contact Progent.

© 2002- 2018 Progent Corporation. All rights reserved.