Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

Progent's IT consulting clients in San Jose and Silicon Valley include semiconductor equipment manufacturers, software development companies, high-tech design services, law firms, and health care providers. Progent's most popular services in this area include 24x7 monitoring, security assessment and enhancement, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

Silicon Valley and South Bay businesses are impacted by congested traffic, tight budgets, consolidation, and a highly competitive business environment. Although an abundance of free-lance IT consultants are available, it can be challenging to identify outside help that have relevant technical expertise and can also reliably deliver the service level you require. Progent's extensive network of Bay Area experts makes it possible to deliver affordable and professional service that includes emergency on-site support, affordable online troubleshooting, and 24x7 monitoring.

Progent: Your Microsoft Certified IT Consulting Experts
For over 20 years, Progent's network service experts have been the top source of low-cost Microsoft consulting, Cisco networking integration and advanced consulting assistance for businesses in the San Francisco Bay Area and the California Central Valley. If your organization requires urgent network support from a seasoned professional, a system engineer, or an application programmer, Progent is your most reliable source for computer support services including Microsoft Exchange and Outlook migration and support, network protection evaluation and enhancement, Helpdesk services, custom application development, virtual server consulting, live online classes for Microsoft Office applications, and fault tolerant network solutions.

As a Microsoft-certified network consulting company, Progent offers businesses in San Jose world-class IT consulting services as well as remote or onsite troubleshooting support for networks powered by Windows and Cisco platforms. Areas of expertise provided by Progent cover Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and deployment expertise and Microsoft Windows Server 2008 R2 migration support to create a firm basis for your IT system, Microsoft Exchange 2016 planning and deployment, Exchange 2013 consulting and Exchange Server 2010 management to provide an advanced email environment, MS SharePoint help to facilitate information sharing, SQL Server 2016 integration and development consulting and Microsoft SQL 2014 consulting to harness your key corporate data, Dynamics GP software customization for accurate management reporting, and Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for proactively tracking the health of your network. Progent can in addition offer Cisco qualified consultants to help you optimize and support your connectivity architecture.

Other onsite and online IT services offered by Progent to businesses in the city of San Jose include project management consulting, Apple iPhone integration, Android phone integration and management, Blackberry troubleshooting and Microsoft Windows handhelds management, site design for Wi-Fi deployment, database management and application development support from certified SQL Server consultants, Oracle DBAs and developers, and MySQL application programmers, virtualization expertise from certified Hyper-V integrators, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX virtual network architecture and management, and Citrix integrators, plus disaster recovery/business continuity planning and testing.

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent offers a selection of affordable, flat-rate managed services intended to enable small and mid-size organizations to utilize the same advanced technology deployed by many of the industry's top enterprises. Progent's ProSight series of outsourced network management services covers all key areas of modern networking such as email protection, behavioral-based threat defense, automated backup/recovery, network infrastructure monitoring and management, VM hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis technology to guard endpoint devices and servers and VMs against new malware attacks like ransomware and email phishing, which easily evade legacy signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to address the complete malware attack progression including protection, detection, containment, remediation, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint control, and web filtering through cutting-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP deployment that meets your organization's specific requirements and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require urgent attention. Progent can also help your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of vital files, applications and virtual machines that have become unavailable or damaged due to component failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class support to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your critical data. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading information security vendors to deliver web-based control and world-class protection for all your email traffic. The hybrid architecture of Email Guard managed service combines cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's onsite gateway device adds a further level of inspection for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized businesses to diagram, monitor, reconfigure and troubleshoot their networking appliances like routers, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and manages the configuration information of almost all devices on your network, monitors performance, and sends alerts when problems are discovered. By automating tedious network management activities, WAN Watch can knock hours off common chores like network mapping, expanding your network, finding appliances that need critical updates, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating at peak levels by checking the state of critical assets that power your business network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT staff and your assigned Progent consultant so that any potential issues can be addressed before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual host configured and managed by Progent's network support experts. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported immediately to an alternate hosting solution without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to obtain an objective assessment of the health of their network. Based on a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how well the deployment of your core infrastructure assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner Active Directory (AD) system. Both versions also include a year of advanced remote network monitoring and management (RMM). Advantages can include simpler management, better compliance with data security regulations, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and increased uptime. See more information about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief interview with a Progent information assurance expert. The fact-finding interview is intended to help assess your company's ability either to block or recover rapidly after a ransomware incident. Progent will consult with you personally to collect information concerning your current security profile and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to create an efficient security and backup/recovery system that aligns with your company's requirements. For details, see Progent's ProSight Ransomware Preparedness Report Service.

Cloud Integration
Office 365 Exchange Online Integration with On-premises ExchangeProgent offers advanced online consulting support to help organizations of all sizes connect their networks with popular public cloud platforms including Azure and Amazon AWS. Progent can help your it team to plan and administer hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid architectures that seamlessly combine physical IT assets along with public clouds. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of cloud migration services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of background providing advanced consulting expertise online, and Progent can make sure you complete your cloud integration projects quickly and affordably.

Onsite Support Services Available at the QTS Sacramento Data Center
The QTS Data Center, formerly the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, California. If your business is currently utilizing the QTS Sacramento Data Center as a colocation site or if your business is planning on migrating your main or disaster recovery system to the QTS Sacramento Data Center, Progent offers a variety of affordable consulting services that include data center relocation, system installation and updates, infrastructure optimization, comprehensive project management services, virtual server configuration, offsite monitoring, automated system management, application development, business continuity planning and testing, security assessment, and the use of the Progent Test Lab. To find out more, see Progent's onsite consulting support at the QTS Data Center.

The Progent Test Lab is a lab at the QTS Colocation Center with a collection of dedicated servers and network infrastructure able to be utilized remotely or on site to facilitate piloting, assessments, capacity modeling, repair, disaster recovery planning, training, and other reasons to help Progent's clients successfully carry out major IT initiatives. To learn more, visit Progent's Test and Training Lab at the QTS Data Center.

24x7 In Person Service Options
Progent can provide optional 24x7 remote or in person computer support and information technology outsourcing expertise in these locations in your region:

  • San Jose
  • Santa Clara
  • Campbell
  • Saratoga
  • Los Gatos

If your small business is in San Jose or anywhere in the California Silicon Valley area and you are in need of computer assistance, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified engineer, call 408-240-9400 or visit Contact Progent.
















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