Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Progent's IT consulting clients in the San Mateo area include software development companies, venture capital firms, startups and startup-related support industries, and property management companies. Progent's most popular services in this area include setting up easy-to-manage but ready-to-grow IT infrastructures, architecting solid communications systems, and designing robust and secure email solutions based on Microsoft Exchange.

Restricted budgets, high-turnover of IT personnel, and a fiercely competitive business environment make it necessary for companies on the San Francisco Peninsula to build solid, scalable IT foundations and to have access to professional and affordable outsourced support. 15 years of experience integrating Microsoft Windows networks makes Progent the right choice.

Progent: The Microsoft and Cisco Certified Network Consulting Experts
For over 20 years, Progent's computer service engineers have been the top source of economical Microsoft Windows support services, Cisco network infrastructure integration and IT consulting assistance for companies in Northern California and the California Central Valley. If your organization needs emergency technical support from a certified expert, a network engineer, or a software programmer, Progent is the most reliable choice for computer support services including Microsoft Exchange and Outlook migration and support, network protection evaluation and design, Help Desk support, specialized program design, virtualization architecture, live online training for Microsoft Office apps, and fault tolerant system design.

As a Microsoft-qualified network consultant firm, Progent provides businesses in the city of San Mateo enterprise-class IT support services plus online or onsite technical assistance for environments powered by Windows and Cisco platforms. Areas of expertise offered by Progent include Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and configuration support and Microsoft Windows Server 2008 R2 upgrade support to create a firm foundation for your IT system, MS Exchange 2016 Server upgrade support, Exchange Server 2013 consulting and Microsoft Exchange Server 2010 support to provide an advanced email environment, MS SharePoint configuration to improve teamwork, SQL Server 2016 integration and development consulting and Microsoft SQL 2017 deployment help to control your key information, Dynamics GP software education for accurate management information, and System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for proactively monitoring the efficiency of your network. Progent can in addition provide Cisco qualified engineers to show you how to optimize and maintain your network architecture.

Additional on-premises and remote IT support available from Progent to businesses in the San Mateo neighborhood include project management expertise, iPhone integration and management, Android smartphone integration and management, RIM Blackberry troubleshooting and Windows handhelds integration, site design for Wi-Fi installation, database management and software programming services from certified SQL Server experts, Oracle professionals, and MySQL consultants, virtual server expertise from certified Windows Hyper-V integrators, VMware vSphere deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX virtual network design and integration, and Citrix XenServer integrators, plus disaster recovery planning and testing.

Progent's ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent provides a selection of low-cost, fixed-price managed services intended to allow small and mid-size organizations to utilize the same best-of-breed IT solutions deployed by many of the world's leading enterprises. The ProSight line of outsourced network management services addresses all key areas of information technology such as email content filtering, threat defense based on machine leaning, automated backup and disaster recovery, network infrastructure health monitoring, virtual server hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior-based analysis technology to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely get by traditional signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to automate the complete malware attack progression including filtering, identification, mitigation, cleanup, and forensics. Key features include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer security for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge tools packaged within one agent managed from a unified control. Progent's security and virtualization experts can help you to design and implement a ProSight ESP deployment that addresses your company's specific needs and that helps you prove compliance with government and industry information protection standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent can also help you to install and test a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of vital data, applications and VMs that have become unavailable or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can provide advanced support to set up ProSight Data Protection Services to be compliant with regulatory standards such as HIPPA, FINRA, and PCI and, whenever needed, can help you to recover your critical data. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security vendors to provide centralized control and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further layer of inspection for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter. For more information, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to map out, track, enhance and troubleshoot their networking hardware such as routers and switches, firewalls, and access points as well as servers, client computers and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are kept updated, copies and manages the configuration of virtually all devices on your network, monitors performance, and sends notices when problems are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, finding devices that need critical updates, or isolating performance problems. Learn more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to help keep your IT system running at peak levels by checking the state of critical computers that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT staff and your assigned Progent consultant so all potential issues can be addressed before they can disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the apps. Because the system is virtualized, it can be ported easily to a different hardware environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard information about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can save as much as 50% of time spent trying to find vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to get an unbiased evaluation of the overall health of their information system. Powered by some of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a cleaner Active Directory (AD) system. Both also come with a year of advanced remote network monitoring and management (RMM). Advantages can include lower-cost network management, improved compliance with information security standards, higher utilization of network assets, quicker troubleshooting, more reliable backup and restore, and higher availability. Learn more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone interview with a Progent backup/recovery consultant. The interview is intended to evaluate your organization's ability to block or recover rapidly after a ransomware incident. Progent will consult with you personally to collect information concerning your existing AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective AV and backup/recovery system that meets your business requirements. For additional information, see The ProSight Ransomware Preparedness Report Service.

Cloud Integration
Office 365 Integration Solutions with On-premises ExchangeProgent offers advanced online consulting services to help organizations of any size connect their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage hybrid environments that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that utilize on-premises IT assets along with cloud services. To help you to incorporate cloud services with networks, Progent offers a range of public cloud integration services that include Office 365 integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of experience delivering advanced consulting support online, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.

On-premises Consulting and Support Services Available at the QTS Sacramento Data Center
The QTS Data Center, formerly the Herakles Data Center, is situated in the earthquake-neutral Natomas area of Sacramento, California. If your business is now using the QTS Sacramento Data Center as a colocation facility or if your company is planning on moving your main or disaster recovery equipment to the QTS Data Center, Progent offers a variety of affordable consulting services including colocation relocation, system deployment and upgrades, infrastructure improvements, comprehensive project management services, virtual server configuration, offsite monitoring, streamlined system management, application programming, disaster recovery/business continuity solutions, data security assessment, and the support of Progent's Test Lab. To find out more, visit Progent's consulting support at the QTS Colocation Center.

The Progent Test Lab is a lab at the QTS Data Center with a collection of advanced servers and network support infrastructure that can be utilized remotely or on premises to facilitate system testing, assessments, performance testing, troubleshooting, disaster recovery planning, training, and additional purposes to help Progent's clients succeed with large-scale projects. For more information, refer to Progent's Test and Training Lab at the QTS Data Center.

Round-the-clock In Person Service Options
Progent offers optional around-the-clock remote or on-premises network help and information technology outsourcing services in these cities in your region:

  • San Mateo
  • Burlingame
  • Foster City
  • Belmont
  • San Carlos
  • Half Moon Bay

If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you need computer help, information technology outsourcing, or top-level services from a Progent engineer, call 650-931-2400 or visit Contact Progent.
















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