Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Progent's IT consulting clients in the San Mateo area include software development companies, venture capital firms, startups and startup-related support industries, and property management companies. Progent's most popular services in this area include setting up easy-to-manage but ready-to-grow IT infrastructures, architecting solid communications systems, and designing robust and secure email solutions based on Microsoft Exchange.

Restricted budgets, high-turnover of IT personnel, and a fiercely competitive business environment make it necessary for companies on the San Francisco Peninsula to build solid, scalable IT foundations and to have access to professional and affordable outsourced support. 15 years of experience integrating Microsoft Windows networks makes Progent the right choice.

Progent: Your Microsoft Certified Network Service Experts
For over two decades, Progent's network support experts have been the top providers of budget-friendly Microsoft Windows support services, Cisco network infrastructure integration and advanced consulting assistance for businesses in the San Francisco Bay Area and Silicon Valley. Whether your small business needs emergency network support from a certified professional, a network consultant, or an application developer, Progent is the most reliable source for IT support services such as e-mail and messaging expertise, system security assessment and enhancement, Helpdesk outsourcing, custom program design, virtualization architecture, live online classes for Microsoft Office and Office 365 apps, and fault tolerant network solutions.

As a Microsoft-Partner computer consultant company, Progent offers businesses of all sizes in San Mateo world-class information technology consulting expertise plus online or onsite troubleshooting support for environments powered by Microsoft Windows and Cisco technology. Areas of expertise offered by Progent include Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and deployment support and Windows Server 2008 migration help to build a dependable foundation for your IT system, MS Exchange 2016 planning and deployment, Exchange 2013 integration and Exchange 2010 Server management to provide a state-of-the-art email environment, MS SharePoint assistance to improve teamwork, SQL Server 2016 integration support and Microsoft SQL 2014 consulting to control your key information, Dynamics GP software training for timely management reporting, and Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for 24x7 tracking the efficiency of your information system. Progent can also provide Cisco qualified network engineers to show you how to maximize and support your connectivity infrastructure.

Other onsite and remote information technology support services provided by Progent to businesses in the city of San Mateo include senior project management expertise, iPhone integration and management, Google Android smartphone integration, RIM Blackberry troubleshooting and Windows handhelds management, wireless site surveys for Wi-Fi installation, database management and application programming services from certified SQL Server consultants, Oracle DBAs and developers, and MySQL application programmers, virtualization solutions from certified Windows Hyper-V integrators, VMware vSphere deployment, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX virtual network architecture and integration, and Citrix XenServer integrators, plus disaster recovery/business continuity planning and testing.

ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent provides a selection of affordable, fixed-price services designed to allow small and medium-size organizations to utilize the same best-of-breed IT solutions used by some of the world's top enterprises. Progent's ProSight suite of outsourced network management services addresses all key areas of modern networking including email protection, security and compliance, cloud-based backup and disaster recovery, network infrastructure health monitoring, virtual server cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based machine learning tools to defend endpoint devices and servers and VMs against new malware attacks such as ransomware and email phishing, which routinely escape legacy signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to manage the entire threat lifecycle including protection, detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection services offer affordable multi-layer security for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to security threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint management, and web filtering via cutting-edge tools packaged within one agent managed from a single console. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP deployment that meets your organization's specific needs and that allows you achieve and demonstrate compliance with government and industry data security standards. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent action. Progent can also help you to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. For a low monthly rate, ProSight DPS automates your backup processes and enables rapid recovery of vital data, apps and VMs that have become unavailable or corrupted due to hardware breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to restore your business-critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a further level of inspection for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to track and protect internal email that originates and ends within your corporate firewall. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to map, track, optimize and debug their networking appliances such as routers, firewalls, and access points plus servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept updated, captures and manages the configuration information of virtually all devices on your network, monitors performance, and sends alerts when problems are discovered. By automating time-consuming management processes, WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, finding appliances that need critical updates, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your network running efficiently by checking the state of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so all looming problems can be resolved before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and managed by Progent's IT support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be ported easily to a different hardware solution without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate up to 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to obtain an unbiased evaluation of the health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI such as a cleaner Active Directory system. Both also come with a year of advanced remote network monitoring and management (RMM). Advantages can include lower-cost management, improved compliance with data security standards, higher utilization of IT assets, faster problem resolution, more dependable backup and recovery, and increased uptime. Learn more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent backup/recovery consultant. The interview is intended to help assess your organization's ability either to block or recover quickly after a ransomware incident. Progent will work with you directly to collect information about your existing antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective security and backup/recovery system that meets your company's needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Integration
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent offers expert remote support services to help businesses of all sizes connect their networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and administer hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-centric solutions or in hybrid network models that utilize on-premises resources as well as cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a range of public cloud migration support services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of experience providing advanced consulting support online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.

On-premises Support Services Available at the QTS Sacramento Data Center
The QTS Data Center, formerly the Herakles Data Center, is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are now utilizing the QTS Sacramento Data Center as a colocation site or if your company is planning on moving your primary or offsite backup system to the QTS Data Center, Progent can provide a range of cost-effective consulting services including colocation migration, system installation and upgrades, network improvements, project management, virtualization configuration, offsite network monitoring, centralized system administration, application programming, business continuity solutions, security assessment, and the support of the Progent Test Lab. For more details, see Progent's consulting support services at the QTS Colocation Center.

The Progent Test Lab is a room at the QTS Colocation Center with a collection of dedicated computers and network equipment able to be used online or on site to accommodate system testing, assessments, capacity testing, troubleshooting, business continuity planning, education, and additional purposes to help Progent's customers succeed with large-scale projects. To learn more, visit Progent's Test Lab at the QTS Data Center.

24x7 On-site Service Options
Progent can provide optional around-the-clock remote or in person computer support and information technology outsourcing services in these cities in your area:

  • San Mateo
  • Burlingame
  • Foster City
  • Belmont
  • San Carlos
  • Half Moon Bay

If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are looking for technical assistance, information technology outsourcing, or advanced expertise from a Progent professional, call 650-931-2400 or visit Contact Progent.
















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