Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Progent's IT consulting clients in the San Mateo area include software development companies, venture capital firms, startups and startup-related support industries, and property management companies. Progent's most popular services in this area include setting up easy-to-manage but ready-to-grow IT infrastructures, architecting solid communications systems, and designing robust and secure email solutions based on Microsoft Exchange.

Restricted budgets, high-turnover of IT personnel, and a fiercely competitive business environment make it necessary for companies on the San Francisco Peninsula to build solid, scalable IT foundations and to have access to professional and affordable outsourced support. 15 years of experience integrating Microsoft Windows networks makes Progent the right choice.

Progent: Your Microsoft and Cisco Certified Information Technology Consulting Experts
For more than 20 years, Progent's network support experts have been the premiere source of affordable Microsoft Windows support services, Cisco networking expertise and advanced consulting assistance for companies in Northern California and the California Central Valley. If your company needs emergency technical help from a seasoned professional, a system engineer, or an application programmer, Progent is the best source for computer services such as Microsoft Exchange and Outlook expertise, system protection testing and design, Help Desk outsourcing, custom application design, virtualization help, live online classes for Microsoft Office apps, and high availability system engineering.

As a Microsoft-Partner network consulting company, Progent provides businesses in the San Mateo vicinity world-class information technology consulting expertise plus remote or on-premises technical support for environments powered by Windows and Cisco platforms. Practice areas offered by Progent include Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and configuration support and Windows Server 2008 R2 upgrade help to build a dependable foundation for your information system, MS Exchange 2016 Server upgrade support, Microsoft Exchange 2013 consulting and Exchange Server 2010 management to provide a state-of-the-art email solution, SharePoint help to facilitate collaboration, SQL Server 2016 integration support and Microsoft SQL 2014 deployment help to manage your vital information, Microsoft Dynamics GP software training for accurate financial information, and Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for 24x7 tracking the reliability of your information system. Progent can in addition provide Cisco qualified network consultants to help you optimize and maintain your network infrastructure.

Additional on-premises and remote information technology support services provided by Progent to businesses in the San Mateo neighborhood include senior project management expertise, Apple iPhone integration and management, Google Android smartphone integration, Blackberry support and Microsoft Windows smart phone and tablet integration, site surveys for Wi-Fi installation, database management and application programming services from certified Microsoft SQL consultants, Oracle DBAs and developers, and MySQL application programmers, virtualization expertise from certified Hyper-V integrators, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager application continuity consulting, VMware NSX virtual network architecture and integration, and Citrix XenServer integrators, plus business continuity planning and testing.

ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent provides a family of low-cost, flat-rate services designed to allow small and medium-size organizations to benefit from the same advanced technology deployed by some of the world's leading enterprises. Progent's ProSight portfolio of network monitoring and management services covers all key facets of information technology such as email protection, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure monitoring and management, VM cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based machine learning technology to guard endpoints as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely escape legacy signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to automate the entire malware attack lifecycle including filtering, identification, containment, remediation, and forensics. Key features include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single control. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that addresses your company's specific requirements and that allows you demonstrate compliance with government and industry information security standards. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate attention. Progent can also help your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates your backup activities and allows fast recovery of vital data, applications and VMs that have become lost or damaged as a result of component failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can deliver advanced expertise to configure ProSight DPS to be compliant with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical information. Read more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading data security vendors to provide web-based control and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway device adds a deeper level of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, track, optimize and troubleshoot their connectivity hardware such as routers and switches, firewalls, and access points plus servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are kept updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and generates notices when problems are detected. By automating tedious management and troubleshooting activities, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, locating appliances that need critical software patches, or resolving performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to help keep your IT system operating at peak levels by tracking the health of vital computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT staff and your assigned Progent engineering consultant so any looming issues can be resolved before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the apps. Because the system is virtualized, it can be ported immediately to a different hardware solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save as much as 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you’re making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the overall health of their IT system. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the deployment of your core network assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a cleaner Active Directory (AD) system. Both versions also come with one year of state-of-the-art remote network monitoring and management. Advantages can include simpler network management, improved compliance with information security requirements, more efficient utilization of network resources, faster troubleshooting, more dependable backup and recovery, and increased uptime. Learn more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone interview with a Progent information assurance expert. The interview is designed to evaluate your organization's preparedness either to stop or recover rapidly after a ransomware incident. Progent will work with you personally to collect information about your current security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective security and backup/recovery environment that aligns with your business requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Cloud Solutions
Office 365 Integration with On-premises ExchangeProgent can provide advanced online consulting to help organizations of all sizes connect their information networks with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-based systems or in hybrid network models that utilize on-premises IT assets along with cloud services. To help you to incorporate public clouds with physical datacenters, Progent offers a range of cloud integration services that include Office 365 integration solutions with on-premises Exchange, Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of background delivering advanced consulting services online, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.

Onsite Support Services Available at the QTS Sacramento Data Center
The QTS Data Center facility, formerly the Herakles Data Center, is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are now utilizing the QTS Sacramento Data Center as a colocation facility or if your business is planning on moving your main or disaster recovery system to the QTS Sacramento Data Center, Progent offers a range of budget-friendly services such as colocation migration, system installation and upgrades, infrastructure improvements, comprehensive project management, virtualization expertise, remote monitoring, centralized network administration, application development, disaster recovery planning and testing, data security evaluation, and the support of Progent's Test Lab. To find out more, refer to Progent's onsite consulting support at the QTS Data Center.

The Progent Test and Design Lab is a room at the QTS Colocation Center with a variety of advanced computers and network infrastructure that can be used online or on site to accommodate system testing, assessments, performance modeling, troubleshooting, business continuity simulation, training, and additional purposes to help Progent's customers successfully carry out large-scale projects. For more information, refer to Progent's Test Lab at the QTS Colocation Center.

24x7 Local Support Options
Progent offers optional around-the-clock remote or on-premises network support and IT outsourcing services in these cities in your region:

  • San Mateo
  • Burlingame
  • Foster City
  • Belmont
  • San Carlos
  • Half Moon Bay

If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are in need of technical support, information technology outsourcing, or top-level expertise from a Progent engineer, call 650-931-2400 or visit Contact Progent.















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