Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Progent's IT consulting clients in the San Mateo area include software development companies, venture capital firms, startups and startup-related support industries, and property management companies. Progent's most popular services in this area include setting up easy-to-manage but ready-to-grow IT infrastructures, architecting solid communications systems, and designing robust and secure email solutions based on Microsoft Exchange.

Restricted budgets, high-turnover of IT personnel, and a fiercely competitive business environment make it necessary for companies on the San Francisco Peninsula to build solid, scalable IT foundations and to have access to professional and affordable outsourced support. 15 years of experience integrating Microsoft Windows networks makes Progent the right choice.

Your Microsoft and Cisco Certified IT Service Experts
For more than 20 years, Progent's network service experts have been the top providers of low-cost Microsoft Windows consulting, Cisco network infrastructure expertise and advanced consulting assistance for businesses in Northern California and the California Central Valley. Whether your organization needs urgent technical help from a seasoned expert, a network engineer, or a software programmer, Progent is your most reliable choice for computer support services such as Microsoft Exchange and Outlook assistance, network security testing and design, Helpdesk outsourcing, custom application design, virtualization consulting, live online training for Microsoft Office applications, and fault tolerant system engineering.

As a Microsoft-certified network consulting firm, Progent offers businesses in the San Mateo neighborhood world-class information technology support services plus remote or on-premises troubleshooting assistance for networks powered by Windows and Cisco technology. Areas of expertise provided by Progent cover Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment support and Windows Server 2008 R2 migration support to build a dependable basis for your information system, Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 integration and Exchange Server 2010 maintenance to provide a state-of-the-art email environment, MS SharePoint management to improve teamwork, SQL Server 2016 integration consulting and Microsoft SQL 2014 deployment help to manage your key corporate data, Microsoft Dynamics GP/Great Plains software programming for accurate financial information, and System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting for 24x7 monitoring the health of your information system. Progent can in addition provide Cisco qualified consultants to help you maximize and maintain your connectivity architecture.

Other onsite and remote IT support services provided by Progent to clients in the San Mateo vicinity include senior project management expertise, iPhone integration, Android phone integration, RIM Blackberry troubleshooting and Windows handhelds management, wireless site surveys for Wi-Fi deployment, database management and software development support from certified SQL Server experts, Oracle professionals, and MySQL application programmers, virtual server solutions from certified Windows Hyper-V consultants, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX virtual network architecture and integration, and Citrix integrators, plus business continuity planning and testing.

ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent provides a family of low-cost, fixed-price managed services intended to enable small and mid-size organizations to utilize the same cutting-edge IT solutions used by some of the world's leading corporations. The ProSight suite of network management outsourcing services addresses all key aspects of information technology such as email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure management, virtual server hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior analysis tools to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely get by traditional signature-matching AV products. ProSight ASM protects on-premises and cloud resources and offers a single platform to automate the complete threat progression including protection, infiltration detection, containment, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies packaged within one agent managed from a unified console. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP environment that meets your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for immediate action. Progent's consultants can also assist you to set up and test a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of vital files, applications and virtual machines that have become lost or damaged as a result of hardware breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to set up ProSight DPS to to comply with regulatory standards like HIPPA, FIRPA, and PCI and, when needed, can help you to restore your critical information. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading information security vendors to provide web-based control and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway device adds a further level of analysis for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to diagram, monitor, enhance and troubleshoot their networking hardware such as routers and switches, firewalls, and access points plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are kept current, copies and manages the configuration information of virtually all devices on your network, tracks performance, and sends alerts when issues are discovered. By automating complex management and troubleshooting processes, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, locating appliances that require important updates, or identifying the cause of performance issues. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by tracking the health of vital assets that drive your business network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management personnel and your Progent engineering consultant so all potential problems can be addressed before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved immediately to a different hosting solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard data related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to half of time spent trying to find critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size organizations to obtain an unbiased evaluation of the health of their network. Powered by a selection of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of information technology experts, ProSight Network Audits show you how well the configuration of your essential network devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a cleaner Active Directory (AD) environment. Both versions also come with one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler network management, better compliance with government and industry security regulations, more efficient utilization of network resources, faster problem resolution, more reliable backup and restore, and increased uptime. See more about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a phone discussion with a Progent backup/recovery consultant. The interview is designed to help evaluate your organization's preparedness either to stop or recover rapidly from a ransomware incident. Progent will work with you personally to gather information about your current security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply industry best practices to build a cost-effective security and backup/recovery system that aligns with your company's requirements. For more information, refer to The ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Integration
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent offers expert remote consulting support to help businesses of any size connect their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services. Progent can assist your it team to design and administer cost-effective environments that support Windows and Linux systems and applications in both cloud-based systems or in hybrid topologies that utilize on-premises IT assets along with public clouds. To help you to incorporate public cloud services with physical datacenters, Progent offers a range of cloud migration support services that include Office 365 integration with on-premises Exchange, Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of background delivering advanced consulting support online, and Progent can help you complete your cloud migration initiatives on schedule and affordably.

Onsite Consulting and Support Services Available at the QTS Sacramento Data Center
The QTS Data Center facility, formerly the Herakles Data Center, is situated in the earthquake-neutral Natomas neighborhood of Sacramento, California. If your company is now using the QTS Data Center as a colocation facility or if your company is planning on migrating your primary or offsite backup system to the QTS Data Center, Progent can provide a variety of budget-friendly consulting services including data center relocation, equipment installation and upgrades, infrastructure optimization, comprehensive project management services, virtual server expertise, offsite network monitoring, automated network administration, application programming, disaster recovery/business continuity planning and testing, data security evaluation, and the support of Progent's Test Lab. For more details, see Progent's consulting support at the QTS Colocation Center.

Progent's Test Lab is a room at the QTS Colocation Center with a variety of dedicated computers and network infrastructure that can be utilized remotely or on premises to facilitate piloting, assessments, performance testing, repair, disaster recovery simulation, training, and other purposes to help Progent's clients succeed with large-scale projects. To learn more, refer to Progent's Test Lab at the QTS Sacramento Data Center.

Round-the-clock Local Service Options
Progent offers optional around-the-clock remote or in person network help and IT outsourcing expertise in these locations in your region:

  • San Mateo
  • Burlingame
  • Foster City
  • Belmont
  • San Carlos
  • Half Moon Bay

If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you require computer assistance, information technology outsourcing, or advanced services from a Microsoft or Cisco certified consultant, call 650-931-2400 or visit Contact Progent.
















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