Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Progent's IT consulting clients in the San Mateo area include software development companies, venture capital firms, startups and startup-related support industries, and property management companies. Progent's most popular services in this area include setting up easy-to-manage but ready-to-grow IT infrastructures, architecting solid communications systems, and designing robust and secure email solutions based on Microsoft Exchange.

Restricted budgets, high-turnover of IT personnel, and a fiercely competitive business environment make it necessary for companies on the San Francisco Peninsula to build solid, scalable IT foundations and to have access to professional and affordable outsourced support. 15 years of experience integrating Microsoft Windows networks makes Progent the right choice.

Progent: Your Microsoft Gold Certified Information Technology Service Experts
For more than 20 years, Progent's network support engineers have been the top providers of budget-friendly Microsoft Windows support services, Cisco network technology expertise and IT consulting assistance for companies in the San Francisco Bay Area and Silicon Valley. If your company requires urgent technical help from a certified professional, a system consultant, or a software programmer, Progent is the most reliable choice for computer support services such as e-mail and messaging help, system security assessment and enhancement, Help Desk support, custom program design, virtual server help, live online instruction for Microsoft Office apps, and fault tolerant system design.

As a Microsoft Gold qualified network consulting firm, Progent offers companies in the San Mateo area world-class information technology consulting services plus remote or onsite technical support for networks powered by Windows and Cisco platforms. Areas of expertise provided by Progent include Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration support and Microsoft Windows Server 2008 migration support to create a solid foundation for your information network, MS Exchange 2016 upgrade support, Exchange 2013 consulting and Exchange Server 2010 support to provide an advanced messaging solution, SharePoint help to improve collaboration, SQL Server 2016 integration and development support and Microsoft SQL Server 2014 deployment help to control your vital information, Microsoft Dynamics GP/Great Plains software training for accurate financial information, and Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for automatically monitoring the reliability of your network. Progent can also provide Cisco certified network consultants to help you maximize and maintain your connectivity architecture.

Other on-premises and online IT support services provided by Progent to businesses in the San Mateo neighborhood include senior project management consulting, iPhone and iPad integration, Android phone integration and management, RIM Blackberry support and Microsoft Windows smart phone and tablet integration, wireless site design for Wi-Fi installation, DBA and software programming services from certified SQL Server experts, Oracle professionals, and MySQL application programmers, virtual server design and support from certified Windows Hyper-V consultants, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX virtual network architecture and management, and Citrix consultants, plus disaster recovery/business continuity planning and testing.

ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent provides a selection of low-cost, fixed-price services designed to allow small and medium-size organizations to benefit from the same advanced technology deployed by some of the industry's leading corporations. Progent's ProSight line of outsourced network management services covers all key aspects of modern networking including email protection, behavioral-based threat defense, automated backup/recovery, network infrastructure monitoring and management, virtual server hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top data security vendors to provide web-based management and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage. Email Guard's onsite gateway device adds a further level of inspection for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based analysis tools to defend endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely get by legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to address the complete malware attack progression including blocking, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup processes and enables rapid recovery of vital files, applications and virtual machines that have become lost or damaged due to hardware failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FIRPA, and PCI and, when needed, can help you to restore your business-critical data. Find out more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map, track, reconfigure and troubleshoot their networking appliances like switches, firewalls, and wireless controllers plus servers, endpoints and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and manages the configuration of almost all devices on your network, monitors performance, and generates alerts when problems are detected. By automating time-consuming management activities, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, finding devices that require critical software patches, or isolating performance problems. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by checking the health of critical assets that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT management personnel and your assigned Progent consultant so all potential issues can be addressed before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be ported immediately to an alternate hosting solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard data about your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can save up to 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to get an objective assessment of the overall health of their network. Based on a selection of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how well the deployment of your essential network assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner Active Directory environment. Both also include one year of advanced remote network monitoring and management. Benefits can include lower-cost network management, improved compliance with government and industry security regulations, higher utilization of network assets, quicker problem resolution, more dependable backup and restore, and higher availability. Read more about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service built around a phone interview with a Progent information assurance expert. The interview is designed to assess your organization's ability either to block or recover quickly from a ransomware attack. Progent will work with you directly to gather information concerning your existing antivirus tools and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to build an efficient security and backup environment that aligns with your company's needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Solutions
Office 365 Integration Solutions with On-premises ExchangeProgent offers expert remote consulting support to help companies of any size integrate their IT infrastructure with popular public cloud platforms such as Azure and Amazon Web Services. Progent can assist your it team to plan and administer hybrid ecosystems that support Windows and Linux systems and applications in both cloud-based systems or in hybrid topologies that utilize physical IT assets along with public clouds. To assist you to incorporate public clouds with networks, Progent offers a variety of public cloud migration services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of background providing advanced consulting services remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.

Onsite Consulting Services Offered at the QTS Sacramento Colocation Center
The QTS Data Center facility, previously called the Herakles Data Center, is situated in the earthquake-neutral Natomas neighborhood of Sacramento, California. If your business is now utilizing the QTS Data Center as a colocation site or if your business is considering migrating your main or disaster recovery equipment to the QTS Sacramento Data Center, Progent can provide a variety of cost-effective consulting services that include colocation relocation, equipment installation and updates, network optimization, comprehensive project management, virtual server expertise, offsite monitoring, centralized network administration, software programming, disaster recovery planning and testing, data security assessment, and the support of the Progent Test Lab. To find out more, visit Progent's consulting services at the QTS Data Center.

Progent's Test Lab is a room at the QTS Data Center with a collection of dedicated servers and network infrastructure able to be utilized online or on premises to accommodate system testing, assessments, performance testing, repair, business continuity planning, education, and additional reasons to help Progent's customers succeed with major IT initiatives. To learn more, see Progent's Test Lab at the QTS Sacramento Colocation Center.

Round-the-clock On-site Service Availability
Progent offers optional 24x7 remote or in person computer support and information technology outsourcing services in these locations in your region:

  • San Mateo
  • Burlingame
  • Foster City
  • Belmont
  • San Carlos
  • Half Moon Bay

If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are looking for computer support, IT outsourcing, or high-level expertise from a Progent professional, call 650-931-2400 or visit Contact Progent.
















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