Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Progent's IT consulting clients in Marin County span a variety of industries including bio-medical, financial, property management, light manufacturing companies, and software development. Popular applications include multi-location connectivity, tools for mobile workforces and telecommuters, cost-effective connectivity to international offices, fault-tolerant network design for reliable access to real-time financial data, front-to-back-end eCommerce integration, and foundation for .NET enterprise integration.

Many small businesses in Marin County need depth and breadth of professional experience, but cannot justify maintaining a large in-house IT staff. That's why they rely on Progent.

Your Microsoft Gold Certified Network Consulting Experts
For more than 20 years, Progent's network support experts have been the top providers of affordable Microsoft support services, Cisco networking expertise and IT consulting assistance for businesses in Northern California and the California Central Valley. Whether your organization needs emergency network help from a seasoned professional, a network consultant, or a software programmer, Progent is the best source for IT services including Microsoft Exchange and Outlook help, system protection testing and enhancement, Helpdesk outsourcing, specialized program development, virtualization help, live online training for Microsoft Office and Office 365 apps, and fault tolerant network solutions.

As a Microsoft Gold authorized computer consulting firm, Progent offers businesses of all sizes in the San Rafael vicinity enterprise-class information technology support services as well as remote or on-premises troubleshooting assistance for networks based on Microsoft Windows and Cisco platforms. Practice areas provided by Progent include Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and configuration support and Microsoft Windows Server 2008 upgrade help to build a dependable foundation for your information system, MS Exchange 2016 migration, Microsoft Exchange 2013 integration and Microsoft Exchange 2010 maintenance to provide an advanced email environment, MS SharePoint configuration to facilitate collaboration, SQL Server 2016 integration support and Microsoft SQL 2014 deployment help to harness your vital corporate data, Microsoft Dynamics GP/Great Plains software customization for accurate financial information, and System Center 2012 Operations Manager expertise and SCOM 2016 consulting for proactively monitoring the reliability of your network. Progent can in addition offer Cisco qualified network engineers to show you how to optimize and maintain your connectivity infrastructure.

Other onsite and online information technology consulting services provided by Progent to businesses in the San Rafael neighborhood include senior project management consulting, iPhone and iPad integration, Android smartphone integration and management, Blackberry support and Windows smart phone and tablet integration, wireless site surveys for Wi-Fi deployment, database management and application development support from certified Microsoft SQL consultants, Oracle DBAs and developers, and MySQL consultants, virtual server design and support from certified Windows Hyper-V integrators, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization architecture and integration, and Citrix integrators, plus business continuity planning and testing.

ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent provides a family of low-cost, fixed-price services intended to allow small and mid-size organizations to utilize the same cutting-edge IT solutions deployed by many of the industry's top corporations. Progent's ProSight line of IT management outsourcing services addresses all key facets of information technology such as email content filtering, security and compliance, cloud-based backup and disaster recovery, network infrastructure health monitoring, VM hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top data security vendors to deliver web-based management and comprehensive security for all your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a further layer of inspection for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior analysis tools to guard endpoints as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which easily evade traditional signature-based anti-virus tools. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to automate the entire threat lifecycle including blocking, detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables rapid restoration of critical data, applications and virtual machines that have become lost or damaged as a result of hardware breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, reconfigure and debug their connectivity hardware such as switches, firewalls, and access points as well as servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, copies and displays the configuration information of virtually all devices on your network, tracks performance, and sends alerts when problems are detected. By automating complex management activities, ProSight WAN Watch can cut hours off common tasks like network mapping, expanding your network, locating appliances that require critical software patches, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by checking the state of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so any looming problems can be resolved before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual host configured and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported easily to an alternate hardware solution without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard data about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can save up to 50% of time spent searching for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to get an objective assessment of the overall health of their information system. Based on some of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the configuration of your essential network devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits like a cleaner Active Directory environment. Both versions also include a year of advanced remote network monitoring and management. Advantages can include lower-cost management, improved compliance with government and industry security requirements, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and less downtime. See more about ProSight Network Audits IT infrastructure review.

Hybrid Cloud Integration
Office 365 Integration Solutions with On-premises ExchangeProgent offers expert online consulting services to help businesses of all sizes integrate their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help you to design and manage hybrid environments that support Windows and Linux operating systems and applications in either cloud-only systems or in hybrid architectures that combine physical IT assets as well as cloud services. To assist you to incorporate public clouds with networks, Progent can provide a range of cloud migration services such as Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of background providing advanced consulting support online, and Progent can make sure you complete your cloud migration projects quickly and within your budget.

On-premises Consulting Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center facility, formerly the Herakles Data Center, is situated in the earthquake-neutral Natomas area of Sacramento, California. If you are currently utilizing the QTS Sacramento Data Center as a colocation facility or if you are considering moving your main or disaster recovery system to the QTS Data Center, Progent offers a range of cost-effective services such as colocation migration, equipment installation and updates, infrastructure improvements, comprehensive project management, virtual server configuration, remote monitoring, streamlined network management, software programming, disaster recovery solutions, security evaluation, and the use of Progent's Test Lab. For more details, see Progent's onsite consulting support services at the QTS Colocation Center.

Progent's Test Lab is a lab at the QTS Colocation Center with a variety of advanced servers and network infrastructure able to be utilized online or on premises to facilitate system testing, evaluations, capacity testing, forensics, business continuity planning, training, and additional reasons to help Progent's customers succeed with major IT initiatives. For more information, refer to Progent's Test Lab at the QTS Colocation Center.

24x7 Local Service Availability
Progent offers optional around-the-clock remote or in person computer support and IT outsourcing expertise in these cities in your area:

  • San Rafael
  • Sausalito
  • Novato
  • Larkspur
  • Mill Valley
  • Corte Madera
  • Fairfax
  • San Anselmo
  • Belvedere
  • Ross
  • Tiburon

If your small business is in Marin County and you need technical assistance, IT outsourcing, or high-level expertise from a Progent engineer, call 415-526-1400 or visit Contact Progent.
















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