Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Progent's IT consulting clients in Santa Cruz and the Northern Monterey Peninsula area include insurance brokers, legal, accounting and real estate service firms, product development companies, and small-scale manufacturers. Progent's most popular services in this area include turn-key outsourcing of IT management, designing and implementing low-maintenance network infrastructures, and emergency on-site support.

The limited availability of professional, full-service technical support companies in this area forces many small businesses to resort to consultants who may not have the depth of expertise or access to additional personnel to respond quickly to emergencies or implement end-to-end solutions that really leverage IT. Progent's network of Microsoft-certified experts makes it possible to provide the right people when you need them.

Progent: The Microsoft and Cisco Certified IT Consulting Experts
For over 20 years, Progent's computer support engineers have been the top source of budget-friendly Microsoft consulting, Cisco network infrastructure integration and advanced consulting services for companies in the San Francisco Bay Area and the California Central Valley. Whether your company requires emergency network support from a seasoned expert, a system engineer, or a software programmer, Progent is the best choice for computer services including email expertise, network security evaluation and enhancement, Helpdesk services, custom program design, virtualization consulting, online training for Microsoft Office applications, and high availability network design.

As a Microsoft Gold certified network consulting company, Progent offers businesses in the city of Santa Cruz enterprise-class information technology support services as well as online or onsite technical help for networks based on Windows and Cisco platforms. Practice areas offered by Progent cover Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment expertise and Windows Server 2008 migration support to create a dependable foundation for your IT system, MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 integration and Microsoft Exchange 2010 Server maintenance to provide an advanced messaging solution, MS SharePoint help to facilitate teamwork, SQL Server 2016 integration support and Microsoft SQL Server 2014 deployment help to control your key corporate data, Dynamics GP software customization for accurate management reporting, and System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for 24x7 tracking the efficiency of your network. Progent can in addition offer Cisco certified network engineers to help you maximize and support your connectivity architecture.

Other onsite and online IT consulting services offered by Progent to businesses in the Santa Cruz vicinity include project management consulting, iPhone and iPad integration, Google Android phone and tablet integration, RIM Blackberry troubleshooting and Microsoft Windows handhelds management, site surveys for Wi-Fi installation, DBA and application development services from certified Microsoft SQL experts, Oracle DBAs and developers, and MySQL consultants, virtualization expertise from certified Hyper-V integrators, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX virtual network architecture and management, and Citrix XenServer integrators, plus disaster recovery planning and testing.

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent offers a selection of budget-friendly, fixed-price managed services intended to allow small and medium-size businesses to utilize the same best-of-breed technology used by some of the world's leading corporations. Progent's ProSight portfolio of IT management outsourcing services covers all key areas of modern networking including email protection, security and compliance, automated backup/recovery, and network infrastructure health monitoring. ProSight managed services offered by Progent include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top information security companies to deliver centralized control and world-class protection for your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and keeps most threats from reaching your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a further layer of inspection for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based analysis technology to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely get by traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to automate the complete threat lifecycle including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of vital data, apps and VMs that have become lost or corrupted due to hardware breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can deliver world-class support to configure ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FIRPA, and PCI and, when necessary, can assist you to recover your critical data. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map out, monitor, optimize and debug their networking hardware like routers and switches, firewalls, and access points plus servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are always current, copies and manages the configuration of almost all devices on your network, monitors performance, and generates notices when potential issues are detected. By automating time-consuming management activities, ProSight WAN Watch can knock hours off common chores such as making network diagrams, expanding your network, finding devices that need important updates, or resolving performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating efficiently by checking the state of critical computers that power your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT personnel and your Progent consultant so all potential problems can be addressed before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the apps. Since the system is virtualized, it can be moved easily to an alternate hardware solution without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

Hybrid Cloud Integration Solutions
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent offers advanced remote consulting services to help businesses of any size integrate their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help you to design and administer hybrid environments that support Windows and Linux systems and apps in both cloud-only systems or in hybrid network models that seamlessly combine physical resources along with cloud services. To assist you to incorporate cloud services with networks, Progent offers a range of public cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of background providing high-level consulting services online, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.

Onsite Consulting Services Offered at the QTS Sacramento Data Center
The QTS Data Center, formerly the Herakles Data Center, is situated in the earthquake-neutral Natomas area of Sacramento, California. If your company is now using the QTS Data Center as a colocation site or if your company is planning on migrating your primary or disaster recovery system to the QTS Sacramento Data Center, Progent offers a range of cost-effective services including data center relocation, equipment installation and upgrades, infrastructure improvements, comprehensive project management services, virtual server expertise, offsite monitoring, automated system management, software programming, disaster recovery solutions, security assessment, and the use of the Progent Test Lab. To find out more, see Progent's onsite consulting support at the QTS Data Center.

The Progent Test and Design Lab is a lab at the QTS Data Center with a collection of advanced servers and network support equipment that can be utilized online or on site to facilitate piloting, assessments, capacity testing, forensics, business continuity planning, training, and other reasons to help Progent's customers succeed with large-scale IT initiatives. For more information, see Progent's Test Lab at the QTS Colocation Center.

Round-the-clock Local Service Availability
Progent offers optional 24x7 on-line or on-site computer support and IT outsourcing expertise in these cities in your region:

  • Santa Cruz
  • Scotts Valley
  • Aptos
  • Watsonville
  • Capitola

If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you are looking for computer help, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified engineer, call 831-600-4300 or visit Contact Progent.

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