Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Northern California Onsite IT Consulting
Progent locations in Northern California

Progent's IT consulting clients in Sonoma County include semiconductor equipment manufacturers, software development companies, high-tech design services, prototype and light-production manufacturers, plus networking and Internet companies. Progent's most popular services in this area include virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, hybrid cloud integration, Help Desk services, and on-site emergency service.

Because Sonoma County businesses have access to a smaller and less experienced labor pool than is available elsewhere in the San Francisco Bay Area, they need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts allows Progent to offer responsive and professional on-site support from Microsoft-certified experts at affordable rates. 

Your Microsoft and Cisco Certified IT Consulting Experts
For more than two decades, Progent's computer service engineers have been the top source of budget-friendly Microsoft Windows consulting, Cisco networking expertise and advanced consulting assistance for businesses in Northern California and the California Central Valley. Whether your company needs urgent technical help from a certified professional, a system engineer, or a software developer, Progent is your best source for IT services such as email help, network protection evaluation and enhancement, Help Desk services, specialized application development, virtual server consulting, live online classes for Microsoft Office apps, and fault tolerant system design.

As a Microsoft-authorized network consulting company, Progent provides businesses of all sizes in the Santa Rosa neighborhood world-class information technology support expertise plus online or on-premises troubleshooting help for networks based on Windows and Cisco platforms. Practice areas offered by Progent include Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and configuration expertise and Windows Server 2008 migration support to create a solid foundation for your information system, MS Exchange 2016 upgrade support, Exchange 2013 integration and Microsoft Exchange 2010 support to provide a state-of-the-art email environment, Microsoft SharePoint management to improve collaboration, SQL Server 2016 integration and development consulting and Microsoft SQL Server 2017 deployment help to manage your vital corporate data, Dynamics GP/Great Plains software education for timely management reporting, and System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for automatically tracking the health of your network. Progent can in addition offer Cisco qualified consultants to show you how to optimize and maintain your network infrastructure.

Additional on-premises and remote IT consulting services provided by Progent to businesses in Santa Rosa include senior project management expertise, iPhone integration and management, Google Android smartphone integration, RIM Blackberry troubleshooting and Windows smart phone and tablet integration, site surveys for Wi-Fi deployment, DBA and software development support from certified SQL Server experts, Oracle professionals, and MySQL consultants, virtual server expertise from certified Hyper-V consultants, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager application continuity consulting, VMware NSX virtual network design and integration, and Citrix consultants, plus disaster recovery planning and testing.

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent offers a family of budget-friendly, fixed-price managed services designed to enable small and medium-size organizations to utilize the same advanced IT solutions deployed by some of the industry's top corporations. The ProSight portfolio of network management outsourcing services covers all critical areas of information technology such as email protection, security and compliance, cloud-based backup/recovery, infrastructure management, virtual server hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis technology to guard endpoints and servers and VMs against modern malware attacks such as ransomware and email phishing, which easily evade traditional signature-based AV tools. ProSight ASM protects local and cloud-based resources and provides a single platform to automate the entire threat progression including blocking, detection, containment, remediation, and forensics. Key features include single-click rollback with Windows VSS and real-time network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint control, and web filtering through leading-edge tools incorporated within a single agent accessible from a unified console. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP deployment that meets your company's unique needs and that helps you demonstrate compliance with legal and industry information security regulations. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent's consultants can also assist your company to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery. For a low monthly rate, ProSight DPS automates and monitors your backup activities and enables rapid restoration of vital data, applications and virtual machines that have become lost or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FINRA, and PCI and, when needed, can assist you to recover your business-critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading information security vendors to deliver web-based management and comprehensive security for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises gateway device adds a deeper level of inspection for inbound email. For outbound email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to map out, monitor, optimize and debug their connectivity appliances like routers and switches, firewalls, and wireless controllers as well as servers, client computers and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network maps are kept current, captures and manages the configuration of virtually all devices on your network, tracks performance, and sends notices when problems are detected. By automating complex network management processes, WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, finding devices that need critical software patches, or resolving performance problems. Learn more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system running at peak levels by tracking the state of vital assets that power your business network. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your specified IT management staff and your assigned Progent consultant so that any looming issues can be addressed before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the apps. Since the environment is virtualized, it can be moved immediately to a different hardware environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as half of time spent looking for vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you’re making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size organizations to obtain an objective assessment of the health of their IT system. Based on some of the leading remote monitoring and management tools available, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the deployment of your essential network devices conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI like a cleaner Active Directory environment. Both versions also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include lower-cost network management, better compliance with information security standards, higher utilization of IT assets, quicker problem resolution, more reliable backup and restore, and higher availability. See more about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief discussion with a Progent information assurance consultant. The fact-finding interview is designed to help assess your organization's preparedness to stop or recover rapidly after a ransomware attack. Progent will consult with you directly to gather information about your current antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient AV and backup environment that aligns with your business requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report.

Hybrid Cloud Solutions
Office 365 Integration with On-premises ExchangeProgent offers advanced online support services to help organizations of any size integrate their IT infrastructure with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can help your it team to design and administer cost-effective environments that support Windows and Linux systems and applications in either cloud-centric solutions or in hybrid topologies that utilize physical IT assets as well as cloud services. To assist you to integrate cloud services with networks, Progent offers a variety of cloud integration services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.

On-premises Consulting and Support Services Offered at the QTS Sacramento Data Center
The QTS Data Center, formerly the Herakles Data Center, is located in the earthquake-neutral Natomas area of Sacramento, California. If you are now utilizing the QTS Sacramento Data Center as a colocation facility or if your business is planning on migrating your main or offsite backup equipment to the QTS Data Center, Progent offers a range of cost-effective consulting services that include colocation relocation, equipment deployment and updates, network improvements, project management, virtual server configuration, offsite network monitoring, streamlined system management, application programming, disaster recovery planning, security evaluation, and the support of Progent's Test Lab. To find out more, visit Progent's onsite consulting support at the QTS Colocation Center.

The Progent Test Lab is a room at the QTS Data Center with a variety of dedicated computers and network support infrastructure that can be used remotely or on site to accommodate system testing, assessments, capacity testing, troubleshooting, business continuity planning, training, and additional reasons to help Progent's customers succeed with major IT initiatives. For more information, see Progent's Test Lab at the QTS Data Center.

Round-the-clock In Person Service Options
Progent can provide optional around-the-clock on-line or on-site computer support and IT outsourcing services in these cities in your region:

  • Santa Rosa
  • Rohnert Park
  • Sebastopol
  • Cotati
  • Windsor
  • Healdsburg
If your small business is in Sonoma County and you require technical support, information technology outsourcing, or advanced expertise from a Progent engineer, call 707-303-4400 or visit Contact Progent.















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