Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Progent's IT consulting clients in Sonoma County include semiconductor equipment manufacturers, software development companies, high-tech design services, prototype and light-production manufacturers, plus networking and Internet companies. Progent's most popular services in this area include virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

Because Sonoma County businesses have access to a smaller and less experienced labor pool than is available elsewhere in the San Francisco Bay Area, they need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts allows Progent to offer responsive and professional on-site support from Microsoft-certified experts at affordable rates. 

Progent: Your Microsoft and Cisco Certified Network Consulting Professionals
For more than 20 years, Progent's computer service experts have been the top source of budget-friendly Microsoft support services, Cisco network expertise and IT consulting assistance for businesses in the San Francisco Bay Area and Silicon Valley. If your company requires emergency network support from a seasoned professional, a network consultant, or a software developer, Progent is the best choice for IT services including email consulting, network protection evaluation and enhancement, Helpdesk services, custom application design, virtualization help, live online instruction for Microsoft Office and Office 365 apps, and fault tolerant network solutions.

As a Microsoft Gold certified computer consulting firm, Progent offers businesses in the Santa Rosa vicinity enterprise-class information technology consulting services as well as online or on-premises technical help for networks based on Windows and Cisco technology. Practice areas provided by Progent cover Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and deployment expertise and Windows Server 2008 R2 migration support to create a firm basis for your IT network, Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 consulting and Exchange Server 2010 maintenance to establish an advanced messaging solution, SharePoint assistance to improve information sharing, SQL Server 2016 integration support and Microsoft SQL Server 2014 consulting to control your key corporate data, Microsoft Dynamics GP/Great Plains software education for timely management reporting, and Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting for proactively monitoring the reliability of your information system. Progent can in addition provide Cisco qualified engineers to show you how to optimize and maintain your network infrastructure.

Other onsite and remote IT consulting available from Progent to businesses in the Santa Rosa vicinity include project management expertise, Apple iPhone and iPad integration, Android smartphone and tablet integration, Blackberry troubleshooting and Microsoft Windows handhelds integration, wireless site surveys for Wi-Fi deployment, database management and software programming services from certified SQL Server consultants, Oracle DBAs and developers, and MySQL application programmers, virtualization solutions from certified Hyper-V integrators, VMware vSphere and vCloud deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX network virtualization architecture and integration, and Citrix integrators, plus disaster recovery/business continuity planning and testing.

ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent offers a selection of budget-friendly, flat-rate services designed to allow small and medium-size organizations to utilize the same best-of-breed IT solutions used by many of the world's leading corporations. The ProSight suite of outsourced network management services addresses all critical areas of information technology such as email content filtering, security and compliance, automated backup/recovery, infrastructure monitoring and management, VM cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading information security vendors to provide centralized management and world-class security for your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway device provides a further layer of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. For more information, visit Email Guard spam and content filtering.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior-based analysis technology to guard endpoints and physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to address the entire malware attack lifecycle including blocking, detection, containment, cleanup, and forensics. Key capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates your backup activities and allows rapid restoration of vital data, apps and VMs that have become lost or damaged due to hardware breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can provide world-class expertise to set up ProSight DPS to be compliant with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical information. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to map, monitor, reconfigure and debug their networking hardware such as switches, firewalls, and load balancers plus servers, client computers and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating tedious management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, finding devices that require critical software patches, or identifying the cause of performance issues. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by tracking the health of critical computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so that all looming problems can be addressed before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved easily to an alternate hardware solution without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can eliminate up to half of time spent searching for critical information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to obtain an unbiased evaluation of the overall health of their information system. Powered by a selection of the leading remote monitoring and management tools available, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how closely the configuration of your core network devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a cleaner Active Directory (AD) system. Both versions also include a year of state-of-the-art remote network monitoring and management. Benefits can include lower-cost network management, improved compliance with information security standards, higher utilization of network assets, quicker problem resolution, more reliable backup and restore, and higher availability. Read more about Progent's ProSight Network Audits network infrastructure review.

Cloud Solutions
Office 365 Integration with On-premises ExchangeProgent can provide expert online support to help organizations of all sizes integrate their information networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage hybrid environments that support Windows and Linux operating systems and applications in either cloud-only systems or in hybrid topologies that utilize on-premises IT assets as well as cloud services. To assist you to incorporate cloud services with networks, Progent can provide a variety of cloud migration services such as Office 365 integration with on-premises installations of Exchange, Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of experience providing high-level consulting services online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.

Onsite Consulting and Support Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center, formerly the Herakles Data Center, is located in the seismically-stable Natomas neighborhood of Sacramento, California. If your company is currently using the QTS Sacramento Data Center as a colocation facility or if you are planning on migrating your primary or disaster recovery system to the QTS Colocation Center, Progent can provide a range of affordable consulting services including data center migration, equipment installation and updates, network improvements, project management, virtualization configuration, remote monitoring, automated system management, application programming, disaster recovery solutions, security assessment, and the use of Progent's Test Lab. To find out more, see Progent's consulting support at the QTS Colocation Center.

Progent's Test and Design Lab is a lab at the QTS Colocation Center with a collection of dedicated servers and network support equipment that can be used remotely or on site to accommodate piloting, evaluations, performance testing, forensics, disaster recovery simulation, education, and other purposes to help Progent's clients successfully carry out major projects. For more information, refer to Progent's Test and Training Lab at the QTS Data Center.

24x7 Local Service Options
Progent can provide optional around-the-clock remote or in person computer support and IT outsourcing expertise in these locations in your area:

  • Santa Rosa
  • Rohnert Park
  • Sebastopol
  • Cotati
  • Windsor
  • Healdsburg

If your small business is in Sonoma County and you are looking for technical support, information technology outsourcing, or advanced expertise from a certified Progent engineer, call 707-303-4400 or visit Contact Progent.
















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