Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Progent's IT consulting clients in Sonoma County include semiconductor equipment manufacturers, software development companies, high-tech design services, prototype and light-production manufacturers, plus networking and Internet companies. Progent's most popular services in this area include virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

Because Sonoma County businesses have access to a smaller and less experienced labor pool than is available elsewhere in the San Francisco Bay Area, they need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts allows Progent to offer responsive and professional on-site support from Microsoft-certified experts at affordable rates. 

Progent: The Microsoft and Cisco Certified Information Technology Consulting Experts
For over 20 years, Progent's network service experts have been the top providers of low-cost Microsoft support services, Cisco network technology expertise and advanced consulting assistance for businesses in the San Francisco Bay Area and the California Central Valley. If your small business needs emergency network help from a certified professional, a system consultant, or an application developer, Progent is your best source for IT services such as e-mail and messaging assistance, network protection assessment and design, Helpdesk support, custom application design, server virtualization consulting, online classes for Microsoft Office and Office 365 apps, and fault tolerant system solutions.

As a Microsoft-Partner computer consultant company, Progent provides businesses of all sizes in Santa Rosa enterprise-class information technology consulting services as well as remote or on-premises troubleshooting support for environments based on Windows and Cisco technology. Areas of expertise provided by Progent cover Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment support and Windows Server 2008 upgrade help to create a dependable foundation for your information system, Microsoft Exchange Server 2016 upgrade support, Microsoft Exchange 2013 Server consulting and Microsoft Exchange 2010 Server support to establish an advanced email environment, Microsoft SharePoint assistance to facilitate collaboration, SQL Server 2016 integration and development consulting and Microsoft SQL Server 2014 deployment help to manage your vital information, Dynamics GP software training for accurate management reporting, and System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for automatically tracking the health of your information system. Progent can in addition offer Cisco certified network engineers to show you how to maximize and support your network infrastructure.

Other onsite and online IT consulting services available from Progent to clients in the city of Santa Rosa include project management expertise, iPhone integration and management, Android smartphone and tablet integration, RIM Blackberry troubleshooting and Windows handhelds management, wireless site design for Wi-Fi installation, database management and software development support from certified Microsoft SQL experts, Oracle DBAs and developers, and MySQL application programmers, virtualization design and support from certified Hyper-V integrators, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX virtual network design and management, and Citrix integrators, plus business continuity planning and testing.

ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent offers a selection of budget-friendly, flat-rate services designed to allow small and medium-size organizations to benefit from the same advanced IT solutions used by many of the world's top corporations. The ProSight portfolio of network management outsourcing services addresses all critical areas of modern networking including email protection, threat defense based on machine leaning, automated backup/recovery, infrastructure monitoring and management, virtual server hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior machine learning tools to defend endpoints as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to manage the entire malware attack progression including protection, identification, containment, remediation, and forensics. Top features include single-click rollback with Windows VSS and automatic system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge technologies packaged within one agent accessible from a single control. Progent's security and virtualization experts can assist your business to design and configure a ProSight ESP environment that meets your company's unique requirements and that helps you achieve and demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate action. Progent can also help you to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital files, apps and VMs that have become unavailable or damaged due to component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your critical data. Learn more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top information security vendors to deliver web-based control and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage. Email Guard's on-premises gateway device adds a further layer of analysis for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to map, monitor, optimize and troubleshoot their networking hardware like switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network diagrams are always current, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating complex network management activities, WAN Watch can knock hours off common chores like network mapping, expanding your network, locating devices that need critical updates, or isolating performance problems. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management techniques to help keep your network operating efficiently by tracking the state of critical assets that drive your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your specified IT staff and your Progent engineering consultant so that any potential problems can be resolved before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported immediately to a different hosting environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time spent looking for vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you’re making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to obtain an unbiased assessment of the overall health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits such as a cleaner Active Directory environment. Both also include a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include lower-cost network management, improved compliance with information security standards, higher utilization of network assets, faster troubleshooting, more dependable backup and recovery, and higher availability. Read more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service built around a brief interview with a Progent information assurance expert. The fact-finding interview is designed to evaluate your organization's ability either to block or recover rapidly from a ransomware incident. Progent will consult with you personally to gather information concerning your existing AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to deploy a cost-effective security and backup system that aligns with your business requirements. For additional information, visit The ProSight Ransomware Preparedness Report.

Hybrid Cloud Solutions
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent can provide expert online support services to help businesses of any size integrate their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid architectures that combine local resources along with public cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a variety of public cloud migration support services such as Office 365 integration with on-premises installations of Exchange, Microsoft Azure hybrid cloud design and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of background delivering high-level consulting services remotely, and Progent can help you complete your cloud integration initiatives quickly and affordably.

On-premises Consulting Services Available at the QTS Sacramento Colocation Center
The QTS Data Center, formerly the Herakles Data Center, is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently using the QTS Data Center as a colocation facility or if your business is considering moving your primary or disaster recovery equipment to the QTS Data Center, Progent offers a variety of affordable consulting services that include colocation relocation, equipment installation and upgrades, network improvements, comprehensive project management services, virtual server configuration, offsite monitoring, automated network management, application programming, disaster recovery/business continuity planning and testing, data security assessment, and the use of the Progent Test Lab. For more details, refer to Progent's consulting support services at the QTS Colocation Center.

The Progent Test Lab is a room at the QTS Colocation Center with a collection of dedicated servers and network support infrastructure able to be utilized online or on site to accommodate piloting, assessments, performance modeling, forensics, business continuity simulation, training, and additional reasons to help Progent's clients successfully carry out large-scale projects. To learn more, see Progent's Test and Training Lab at the QTS Data Center.

Round-the-clock In Person Support Availability
Progent can provide optional around-the-clock remote or on-premises computer support and IT outsourcing services in these cities in your area:

  • Santa Rosa
  • Rohnert Park
  • Sebastopol
  • Cotati
  • Windsor
  • Healdsburg

If your small business is in Sonoma County and you are looking for computer support, information technology outsourcing, or high-level services from a Microsoft or Cisco certified engineer, call 707-303-4400 or visit Contact Progent.















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