Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Progent's IT consulting clients in Sonoma County include semiconductor equipment manufacturers, software development companies, high-tech design services, prototype and light-production manufacturers, plus networking and Internet companies. Progent's most popular services in this area include virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

Because Sonoma County businesses have access to a smaller and less experienced labor pool than is available elsewhere in the San Francisco Bay Area, they need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts allows Progent to offer responsive and professional on-site support from Microsoft-certified experts at affordable rates. 

Your Microsoft Gold Certified IT Consulting Professionals
For more than 20 years, Progent's computer service engineers have been the premiere providers of low-cost Microsoft consulting, Cisco network expertise and advanced consulting assistance for businesses in the San Francisco Bay Area and Silicon Valley. If your small business needs emergency technical help from a certified expert, a system consultant, or an application developer, Progent is the best source for computer support services such as e-mail and messaging consulting, system security testing and design, Helpdesk services, specialized application design, virtual server help, online instruction for Microsoft Office and Office 365 apps, and fault tolerant network engineering.

As a Microsoft Gold certified computer consulting firm, Progent provides companies in the Santa Rosa neighborhood world-class information technology consulting services as well as remote or in person technical assistance for environments based on Windows and Cisco platforms. Areas of expertise provided by Progent cover Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and configuration expertise and Windows Server 2008 R2 upgrade help to create a solid foundation for your information system, Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 integration and Exchange 2010 Server support to provide an advanced email solution, MS SharePoint help to facilitate collaboration, SQL Server 2016 integration and development support and Microsoft SQL 2014 deployment help to harness your vital information, Microsoft Dynamics GP/Great Plains software education for accurate financial reporting, and Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting for proactively monitoring the health of your network. Progent can in addition offer Cisco certified network consultants to help you optimize and support your connectivity infrastructure.

Other onsite and online IT support available from Progent to clients in the Santa Rosa neighborhood include project management expertise, Apple iPhone and iPad integration, Android phone integration and management, Blackberry troubleshooting and Windows handhelds management, wireless site design for Wi-Fi installation, database management and software programming services from certified Microsoft SQL consultants, Oracle professionals, and MySQL consultants, virtual server expertise from certified Hyper-V integrators, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network design and integration, and Citrix XenServer integrators, plus disaster recovery planning and testing.

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent provides a family of budget-friendly, fixed-price managed services intended to allow small and mid-size businesses to utilize the same advanced technology deployed by some of the industry's top corporations. Progent's ProSight portfolio of IT management outsourcing services addresses all key facets of modern networking such as email protection, behavioral-based threat defense, automated backup and disaster recovery, and infrastructure monitoring and management. ProSight managed services include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security vendors to deliver web-based control and comprehensive protection for your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior-based machine learning technology to defend endpoints and servers and VMs against new malware attacks such as ransomware and email phishing, which routinely escape legacy signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to manage the entire malware attack lifecycle including protection, identification, mitigation, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup processes and allows fast restoration of critical data, apps and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can provide world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, whenever needed, can help you to restore your business-critical data. Find out more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to diagram, track, enhance and debug their networking hardware such as switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always current, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when potential issues are discovered. By automating complex network management processes, ProSight WAN Watch can knock hours off common tasks like network mapping, expanding your network, finding devices that need important software patches, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management technology to keep your IT system running at peak levels by tracking the state of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT staff and your assigned Progent engineering consultant so that any looming issues can be addressed before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hosting environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

Cloud Solutions
Office 365 Integration with On-premises ExchangeProgent can provide advanced online support services to help organizations of all sizes integrate their information networks with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can assist you to design and manage hybrid environments that can include Windows and Linux systems and apps in both cloud-centric solutions or in hybrid topologies that seamlessly combine on-premises resources as well as cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud migration support services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of experience providing advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.

On-premises Consulting and Support Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the seismically-stable Natomas neighborhood of Sacramento, California. If your business is currently utilizing the QTS Data Center as a colocation facility or if your company is planning on moving your main or disaster recovery system to the QTS Data Center, Progent can provide a variety of cost-effective consulting services including data center relocation, equipment deployment and updates, infrastructure optimization, comprehensive project management services, virtualization configuration, remote monitoring, streamlined system administration, application development, disaster recovery planning and testing, data security assessment, and the use of the Progent Test Lab. To find out more, visit Progent's onsite consulting services at the QTS Data Center.

Progent's Test Lab is a lab at the QTS Colocation Center with a variety of dedicated servers and network infrastructure able to be utilized online or on site to accommodate piloting, evaluations, capacity modeling, forensics, business continuity planning, training, and other reasons to help Progent's customers successfully carry out major IT initiatives. To learn more, see Progent's Test Lab at the QTS Sacramento Colocation Center.

24x7 On-site Support Options
Progent can provide optional around-the-clock on-line or in person network support and information technology outsourcing expertise in these locations in your region:

  • Santa Rosa
  • Rohnert Park
  • Sebastopol
  • Cotati
  • Windsor
  • Healdsburg

If your small business is in Sonoma County and you are looking for computer assistance, IT outsourcing, or high-level services from a Progent consultant, call 707-303-4400 or visit Contact Progent.

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