Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

Progent's IT consulting clients in the Vacaville/Fairfield area include companies involved in high-tech product design and manufacturing, Internet technologies, security services, and small-scale manufacturing. Progent has helped companies in this area to relocate and consolidate their networks, build end-to-end systems for eCommerce and integrated ERP, and set up remote monitoring and Help Desks.

Small businesses in the Vacaville/Fairfield area small need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts plus proven 24x7 monitoring and remote troubleshooting services allow Progent to offer responsive and professional on-site and remote support from Microsoft- and Cisco-certified experts at affordable rates.

Progent: The Microsoft Certified Information Technology Service Professionals
For more than 20 years, Progent's network service engineers have been the top providers of low-cost Microsoft consulting, Cisco network infrastructure expertise and IT consulting assistance for companies in the San Francisco Bay Area and the California Central Valley. If your organization needs urgent network support from a seasoned professional, a system consultant, or a software programmer, Progent is your most reliable source for computer support services including e-mail and messaging assistance, network protection testing and design, Helpdesk services, specialized program development, server virtualization consulting, live online training for Microsoft Office and Office 365 apps, and high availability network design.

As a Microsoft-certified computer consulting firm, Progent provides businesses of all sizes in the Vacaville neighborhood enterprise-class information technology consulting services as well as online or on-premises troubleshooting help for environments powered by Windows and Cisco platforms. Practice areas provided by Progent cover Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and configuration support and Windows Server 2008 upgrade help to build a solid basis for your information network, MS Exchange 2016 Server upgrade support, Exchange 2013 Server integration and Microsoft Exchange 2010 maintenance to provide an advanced messaging environment, Microsoft SharePoint assistance to improve information sharing, SQL Server 2016 integration consulting and Microsoft SQL Server 2014 deployment help to harness your key corporate data, Dynamics GP software customization for accurate management reporting, and System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for automatically tracking the efficiency of your information system. Progent can in addition provide Cisco qualified network engineers to show you how to maximize and maintain your connectivity architecture.

Additional onsite and remote IT consulting services offered by Progent to businesses in Vacaville include project management expertise, iPhone integration and management, Android smartphone integration and management, RIM Blackberry troubleshooting and Windows smart phone and tablet integration, wireless site surveys for Wi-Fi installation, DBA and application programming services from certified Microsoft SQL consultants, Oracle professionals, and MySQL consultants, virtual server solutions from certified Windows Hyper-V consultants, VMware vSphere and vCloud deployment, VMware Site Recovery Manager application continuity consulting, VMware NSX virtual network architecture and management, and Citrix integrators, plus disaster recovery planning and testing.

ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent provides a family of low-cost, flat-rate managed services designed to enable small and mid-size organizations to benefit from the same cutting-edge IT solutions used by some of the world's leading enterprises. Progent's ProSight series of IT management outsourcing services covers all critical facets of information technology such as email content filtering, threat defense based on machine leaning, automated backup/recovery, network infrastructure management, VM cloud hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior analysis technology to guard endpoints and servers and VMs against new malware assaults such as ransomware and email phishing, which easily evade legacy signature-matching AV products. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to manage the complete malware attack lifecycle including filtering, detection, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent managed from a unified control. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP deployment that meets your organization's specific needs and that helps you prove compliance with legal and industry data protection standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent can also help you to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates your backup processes and enables fast restoration of vital files, apps and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can deliver world-class expertise to set up ProSight DPS to to comply with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security vendors to deliver centralized management and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to map, track, reconfigure and troubleshoot their networking appliances like routers and switches, firewalls, and access points as well as servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, copies and displays the configuration information of virtually all devices on your network, monitors performance, and sends alerts when issues are discovered. By automating tedious network management activities, ProSight WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, locating devices that require critical updates, or isolating performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your network running efficiently by tracking the health of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT personnel and your Progent consultant so any potential problems can be addressed before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the apps. Since the environment is virtualized, it can be moved easily to an alternate hosting environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By updating and managing your network documentation, you can eliminate as much as half of time spent trying to find critical information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size businesses to get an objective evaluation of the overall health of their IT system. Based on some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified team of information technology experts, ProSight Network Audits show you how well the configuration of your essential network assets adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a cleaner Active Directory environment. Both also include a year of cutting-edge remote network monitoring and management (RMM). Advantages can include simpler network management, improved compliance with data security standards, higher utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and less downtime. See more about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to assess your company's ability either to stop or recover quickly from a ransomware incident. Progent will consult with you directly to collect information concerning your current security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient AV and backup environment that aligns with your company's needs. For additional information, see The ProSight Ransomware Preparedness Report.

Hybrid Cloud Solutions
Office 365 Exchange Online Integration with On-premises ExchangeProgent can provide expert remote consulting services to help companies of all sizes connect their information networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and manage cost-effective environments that can include Windows and Linux operating systems and apps in both cloud-only systems or in hybrid topologies that seamlessly combine local IT assets as well as cloud services. To help you to integrate cloud services with physical datacenters, Progent offers a variety of public cloud integration support services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure hybrid cloud planning and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience providing advanced consulting services remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.

Onsite Consulting Services Available at the QTS Sacramento Colocation Center
The QTS Data Center facility, previously called the Herakles Data Center, is situated in the seismically-stable Natomas area of Sacramento, CA. If your business is currently utilizing the QTS Data Center as a colocation site or if you are considering moving your main or disaster recovery system to the QTS Data Center, Progent can provide a range of budget-friendly consulting services such as colocation migration, equipment deployment and upgrades, network optimization, project management services, virtualization configuration, offsite network monitoring, centralized system administration, software programming, business continuity solutions, security assessment, and the support of the Progent Test Lab. For more details, see Progent's onsite consulting support services at the QTS Colocation Center.

The Progent Test and Design Lab is a room at the QTS Colocation Center with a collection of dedicated computers and network support equipment that can be utilized remotely or on premises to facilitate piloting, assessments, capacity testing, forensics, business continuity planning, training, and other purposes to help Progent's customers successfully carry out large-scale IT initiatives. For more information, visit Progent's Test and Training Lab at the QTS Data Center.

Round-the-clock On-site Support Availability
Progent can provide optional 24x7 remote or on-site computer support and IT outsourcing services in these locations in your region:

  • Vacaville
  • Fairfield
  • Suisun City
  • Dixon

If your small business is anywhere in the Vacaville/Fairfield area and you require computer support, IT outsourcing, or high-level expertise from a Progent consultant, call 707-470-1313 or visit Contact Progent.
















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