Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

Progent's IT consulting clients in the Vacaville/Fairfield area include companies involved in high-tech product design and manufacturing, Internet technologies, security services, and small-scale manufacturing. Progent has helped companies in this area to relocate and consolidate their networks, build end-to-end systems for eCommerce and integrated ERP, and set up remote monitoring and Help Desks.

Small businesses in the Vacaville/Fairfield area small need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts plus proven 24x7 monitoring and remote troubleshooting services allow Progent to offer responsive and professional on-site and remote support from Microsoft- and Cisco-certified experts at affordable rates.

Progent: The Microsoft Certified IT Service Experts
For over 20 years, Progent's computer support experts have been the premiere source of affordable Microsoft support services, Cisco network infrastructure expertise and IT consulting services for companies in the San Francisco Bay Area and the California Central Valley. Whether your company requires emergency technical help from a certified professional, a network consultant, or an application developer, Progent is the best source for IT services such as e-mail and messaging consulting, network security evaluation and design, Helpdesk outsourcing, specialized application development, server virtualization consulting, online instruction for Microsoft Office and Office 365 applications, and fault tolerant system solutions.

As a Microsoft-certified computer consulting firm, Progent offers businesses in Vacaville world-class IT support expertise as well as remote or on-premises technical support for environments powered by Windows and Cisco technology. Areas of expertise provided by Progent include Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration expertise and Microsoft Windows Server 2008 upgrade support to build a firm basis for your information network, MS Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting and Microsoft Exchange 2010 support to establish an advanced email solution, Microsoft SharePoint configuration to improve teamwork, SQL Server 2016 integration and development support and Microsoft SQL Server 2014 deployment help to control your key information, Microsoft Dynamics GP software training for timely management reporting, and System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for proactively tracking the efficiency of your network. Progent can in addition offer Cisco certified network consultants to help you maximize and support your network infrastructure.

Additional onsite and online information technology services provided by Progent to businesses in the Vacaville vicinity include project management expertise, Apple iPhone integration, Google Android phone integration, RIM Blackberry support and Microsoft Windows smart phone and tablet management, wireless site design for Wi-Fi deployment, DBA and software development services from certified SQL Server experts, Oracle professionals, and MySQL consultants, virtualization design and support from certified Windows Hyper-V consultants, VMware vSphere deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX network virtualization design and management, and Citrix XenServer consultants, plus business continuity planning and testing.

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent provides a selection of budget-friendly, flat-rate managed services designed to enable small and medium-size businesses to benefit from the same best-of-breed technology used by some of the industry's leading corporations. Progent's ProSight suite of IT management outsourcing services covers all key aspects of information technology such as email content filtering, behavioral-based threat defense, automated backup and disaster recovery, infrastructure management, virtual server hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis tools to defend endpoints as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily evade traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to address the complete malware attack progression including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback using Windows VSS and automatic network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth protection for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge tools incorporated within a single agent managed from a single control. Progent's data protection and virtualization experts can help you to plan and configure a ProSight ESP environment that meets your company's unique requirements and that allows you demonstrate compliance with legal and industry data security regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent can also help your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid recovery of critical data, apps and virtual machines that have become unavailable or corrupted as a result of hardware failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can provide world-class support to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical information. Read more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top data security companies to provide centralized control and comprehensive security for all your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. Email Guard's on-premises gateway device provides a further level of analysis for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to diagram, monitor, reconfigure and debug their networking hardware such as switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are always updated, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when potential issues are detected. By automating tedious management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks like making network diagrams, expanding your network, finding appliances that require important software patches, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management techniques to keep your IT system running at peak levels by tracking the health of vital computers that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT personnel and your Progent consultant so any potential issues can be addressed before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be ported easily to an alternate hardware solution without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size businesses to get an unbiased assessment of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how well the configuration of your core network assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a more manageable Active Directory (AD) system. Both also include a year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost network management, improved compliance with government and industry security standards, more efficient utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and less downtime. Learn more about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your organization's ability either to block or recover rapidly after a ransomware incident. Progent will consult with you directly to collect information concerning your current antivirus tools and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to build a cost-effective security and backup system that aligns with your company's needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Integration
Office 365 Exchange Online Integration with On-premises ExchangeProgent offers advanced online support services to help organizations of all sizes integrate their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can assist you to design and manage hybrid environments that support Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid network models that combine local IT assets as well as public cloud services. To help you to incorporate public cloud services with networks, Progent offers a variety of public cloud migration services that include Office 365 integration with on-premises Exchange, Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of background delivering advanced consulting expertise remotely, and Progent can help you complete your cloud migration initiatives quickly and affordably.

Onsite Consulting and Support Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center, previously called the Herakles Data Center, is situated in the earthquake-neutral Natomas area of Sacramento, CA. If you are currently utilizing the QTS Data Center as a colocation facility or if you are planning on moving your main or disaster recovery equipment to the QTS Data Center, Progent offers a range of cost-effective services such as colocation migration, system installation and upgrades, infrastructure optimization, comprehensive project management services, virtual server configuration, offsite monitoring, centralized system management, software development, disaster recovery/business continuity solutions, security evaluation, and the support of the Progent Test Lab. For more details, visit Progent's onsite consulting services at the QTS Data Center.

The Progent Test Lab is a lab at the QTS Data Center with a collection of advanced computers and network support infrastructure able to be utilized online or on premises to accommodate piloting, evaluations, capacity testing, repair, business continuity planning, education, and additional purposes to help Progent's clients succeed with major IT initiatives. For more information, refer to Progent's Test Lab at the QTS Colocation Center.

24x7 Local Support Options
Progent offers optional 24x7 on-line or on-site network help and information technology outsourcing services in these cities in your region:

  • Vacaville
  • Fairfield
  • Suisun City
  • Dixon

If your small business is anywhere in the Vacaville/Fairfield area and you are looking for technical help, information technology outsourcing, or high-level services from a Microsoft or Cisco certified consultant, call 707-470-1313 or visit Contact Progent.
















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