Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

Progent's IT consulting clients in the Vacaville/Fairfield area include companies involved in high-tech product design and manufacturing, Internet technologies, security services, and small-scale manufacturing. Progent has helped companies in this area to relocate and consolidate their networks, build end-to-end systems for eCommerce and integrated ERP, and set up remote monitoring and Help Desks.

Small businesses in the Vacaville/Fairfield area small need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts plus proven 24x7 monitoring and remote troubleshooting services allow Progent to offer responsive and professional on-site and remote support from Microsoft- and Cisco-certified experts at affordable rates.

Progent: Your Microsoft and Cisco Certified Network Consulting Professionals
For over two decades, Progent's network service experts have been the premiere providers of economical Microsoft Windows support services, Cisco network technology integration and IT consulting services for companies in the San Francisco Bay Area and the California Central Valley. If your small business needs emergency network help from a certified professional, a network engineer, or a software programmer, Progent is the most reliable source for computer services including e-mail and messaging help, network protection testing and enhancement, Helpdesk support, specialized application development, virtualization architecture, online classes for Microsoft Office and Office 365 applications, and fault tolerant system solutions.

As a Microsoft-authorized computer consultant firm, Progent provides companies in the Vacaville vicinity world-class information technology support expertise plus online or on-premises troubleshooting support for environments based on Windows and Cisco platforms. Practice areas provided by Progent cover Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and configuration support and Microsoft Windows Server 2008 R2 migration help to create a firm foundation for your information system, Microsoft Exchange 2016 upgrade support, Exchange Server 2013 consulting and Exchange Server 2010 maintenance to establish an advanced email solution, Microsoft SharePoint help to facilitate teamwork, SQL Server 2016 integration support and Microsoft SQL 2017 deployment help to harness your key corporate data, Microsoft Dynamics GP/Great Plains software training for accurate financial information, and System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for 24x7 monitoring the health of your information system. Progent can also offer Cisco qualified network consultants to show you how to optimize and support your connectivity architecture.

Other onsite and online IT support offered by Progent to clients in Vacaville include senior project management consulting, Apple iPhone and iPad integration, Google Android phone and tablet integration, RIM Blackberry support and Windows smart phone and tablet management, site surveys for Wi-Fi deployment, database management and software programming services from certified Microsoft SQL consultants, Oracle DBAs and developers, and MySQL consultants, virtualization design and support from certified Windows Hyper-V integrators, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX virtual network design and management, and Citrix XenServer integrators, plus business continuity planning and testing.

Progent's ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent offers a family of budget-friendly, flat-rate services intended to enable small and medium-size businesses to utilize the same best-of-breed IT solutions deployed by some of the world's top corporations. Progent's ProSight line of network monitoring and management services addresses all key facets of modern networking such as email protection, security and compliance, cloud-based backup and disaster recovery, infrastructure monitoring and management, VM hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning tools to guard endpoints and physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to automate the complete threat lifecycle including filtering, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection services offer economical multi-layer security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through leading-edge tools packaged within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that meets your organization's unique needs and that helps you demonstrate compliance with government and industry data protection standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require urgent action. Progent can also assist your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows fast restoration of vital files, apps and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can provide advanced support to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FINRA, and PCI and, whenever necessary, can help you to restore your critical data. Find out more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top data security companies to provide centralized control and world-class security for all your email traffic. The powerful structure of Email Guard combines cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a deeper layer of analysis for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. For more information, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map, monitor, reconfigure and debug their connectivity hardware such as routers and switches, firewalls, and access points as well as servers, client computers and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating tedious management activities, WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, locating appliances that need important updates, or isolating performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by tracking the health of vital computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT personnel and your Progent engineering consultant so all potential problems can be addressed before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and managed by Progent's network support professionals. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the apps. Since the environment is virtualized, it can be moved easily to a different hardware solution without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard data related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can save up to 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size businesses to get an objective evaluation of the health of their information system. Based on a selection of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the configuration of your core infrastructure devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits like a cleaner Active Directory system. Both also come with one year of cutting-edge remote network monitoring and management. Benefits can include lower-cost network management, improved compliance with information security regulations, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and restore, and increased uptime. Learn more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone interview with a Progent information assurance consultant. The interview is intended to evaluate your company's ability either to block or recover quickly after a ransomware incident. Progent will consult with you personally to collect information about your existing AV defense and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to create a cost-effective security and backup/recovery system that meets your business needs. For details, visit Progent's ProSight Ransomware Preparedness Report.

Cloud Integration Solutions
Office 365 Integration with On-premises ExchangeProgent offers expert online consulting support to help companies of any size integrate their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services. Progent can assist you to design and manage cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-based solutions or in hybrid topologies that utilize local IT assets along with public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of cloud migration services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of experience delivering high-level consulting services remotely, and Progent can help you complete your cloud migration initiatives on schedule and affordably.

On-premises Support Services Offered at the QTS Sacramento Data Center
The QTS Data Center, formerly the Herakles Data Center, is located in the seismically-stable Natomas neighborhood of Sacramento, California. If you are currently using the QTS Sacramento Data Center as a colocation site or if you are considering moving your main or disaster recovery equipment to the QTS Colocation Center, Progent offers a range of affordable services such as colocation relocation, system installation and updates, infrastructure optimization, project management, virtual server configuration, remote monitoring, streamlined network management, application development, disaster recovery planning, data security evaluation, and the use of Progent's Test Lab. For more details, see Progent's consulting services at the QTS Data Center.

Progent's Test Lab is a lab at the QTS Colocation Center with a variety of advanced computers and network equipment able to be used online or on site to accommodate system testing, evaluations, capacity testing, repair, disaster recovery planning, education, and additional reasons to help Progent's customers successfully carry out major IT initiatives. To learn more, see Progent's Test Lab at the QTS Colocation Center.

Round-the-clock In Person Support Options
Progent offers optional around-the-clock on-line or in person computer help and IT outsourcing expertise in these cities in your area:

  • Vacaville
  • Fairfield
  • Suisun City
  • Dixon

If your small business is anywhere in the Vacaville/Fairfield area and you need computer help, IT outsourcing, or advanced services from a Microsoft or Cisco certified engineer, call 707-470-1313 or visit Contact Progent.
















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