Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's IT consulting clients in Contra Costa County include software developers, high-tech design firms, Internet technology companies, integrated circuit manufacturing support businesses, and back-office support divisions of global companies. Businesses in Contra Costa County require consistent and in-depth support for mission-critical IT systems, fast response time for on-site service, broad-based expertise, the ability to create easy-to-manage solutions, efficient and affordable remote support, and Help Desk services.

In this fiercely competitive environment, many businesses are trying to deal with budget and staff reductions without compromising their IT system. Progent offers professional, affordable turnkey outsourcing services and can also supply Microsoft-certified experts to fill in temporary gaps your in-house staff so that your small business does not have to commit to a large, permanent in-house IT organization.

Progent: The Microsoft and Cisco Certified Information Technology Consulting Experts
For over 20 years, Progent's network service experts have been the premiere providers of budget-friendly Microsoft Windows support services, Cisco network technology expertise and advanced consulting assistance for companies in the San Francisco Bay Area and Silicon Valley. Whether your company requires urgent network support from a seasoned professional, a system consultant, or an application programmer, Progent is your most reliable choice for IT services such as email help, network protection assessment and enhancement, Helpdesk services, custom program design, virtualization consulting, online instruction for Microsoft Office applications, and fault tolerant network engineering.

As a Microsoft Gold qualified computer consultant company, Progent provides businesses of all sizes in Walnut Creek world-class IT consulting services as well as remote or on-premises technical assistance for networks based on Windows and Cisco technology. Areas of expertise offered by Progent cover Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and configuration expertise and Windows Server 2008 upgrade support to build a solid basis for your information system, MS Exchange 2016 upgrade support, Microsoft Exchange 2013 Server integration and Exchange 2010 Server maintenance to provide a state-of-the-art messaging solution, MS SharePoint configuration to improve collaboration, SQL Server 2016 integration support and Microsoft SQL Server 2014 consulting to manage your key information, Dynamics GP software education for timely financial information, and Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for proactively monitoring the efficiency of your network. Progent can in addition offer Cisco qualified engineers to show you how to optimize and maintain your network infrastructure.

Other on-premises and remote information technology consulting services provided by Progent to businesses in the Walnut Creek area include project management consulting, Apple iPhone integration, Android phone integration, Blackberry troubleshooting and Microsoft Windows smart phone and tablet management, site design for Wi-Fi installation, database management and software development support from certified SQL Server consultants, Oracle professionals, and MySQL application programmers, virtual server expertise from certified Windows Hyper-V consultants, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX virtual network architecture and management, and Citrix consultants, plus disaster recovery planning and testing.

ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent provides a selection of affordable, fixed-price services designed to enable small and medium-size organizations to benefit from the same advanced technology used by many of the industry's top enterprises. The ProSight portfolio of network monitoring and management services covers all critical aspects of information technology such as email content filtering, behavioral-based threat defense, cloud-based backup/recovery, and network infrastructure management. ProSight managed services offered by Progent include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top information security vendors to deliver web-based management and comprehensive security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email that stays within your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior analysis tools to defend endpoints as well as servers and VMs against new malware attacks such as ransomware and email phishing, which easily escape legacy signature-based anti-virus products. ProSight ASM protects local and cloud resources and provides a single platform to automate the complete threat lifecycle including protection, detection, containment, cleanup, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables fast restoration of critical files, applications and VMs that have become lost or corrupted as a result of hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery consultants can deliver world-class support to set up ProSight DPS to be compliant with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data. Learn more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map out, monitor, reconfigure and troubleshoot their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology diagrams are always current, copies and manages the configuration information of virtually all devices on your network, monitors performance, and generates notices when potential issues are discovered. By automating complex network management processes, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, finding appliances that require critical updates, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system operating at peak levels by tracking the health of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so that any looming problems can be addressed before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hosting environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

Cloud Integration Solutions
Office 365 Integration Solutions with On-premises ExchangeProgent offers advanced remote consulting support to help organizations of any size connect their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in both cloud-only systems or in hybrid topologies that utilize on-premises resources as well as public cloud services. To help you to incorporate cloud services with physical datacenters, Progent offers a range of cloud migration services that include Office 365 Exchange Online integration with on-premises Exchange, Azure enterprise hybrid cloud planning and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of experience delivering high-level consulting support online, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.

On-premises Consulting and Support Services Offered at the QTS Sacramento Data Center
The QTS Data Center, formerly the Herakles Data Center, is situated in the seismically-stable Natomas area of Sacramento, California. If your company is now using the QTS Data Center as a colocation site or if your business is planning on moving your primary or disaster recovery equipment to the QTS Colocation Center, Progent offers a range of cost-effective services including data center relocation, equipment installation and updates, infrastructure optimization, comprehensive project management services, virtualization expertise, remote network monitoring, automated network management, software development, disaster recovery planning, security evaluation, and the support of the Progent Test Lab. For more details, visit Progent's onsite consulting services at the QTS Colocation Center.

Progent's Test and Design Lab is a lab at the QTS Data Center with a collection of advanced servers and network support infrastructure that can be used remotely or on premises to accommodate system testing, assessments, performance modeling, repair, business continuity planning, education, and other purposes to help Progent's customers successfully carry out large-scale IT initiatives. To learn more, refer to Progent's Test and Training Lab at the QTS Colocation Center.

24x7 In Person Service Options
Progent offers optional 24x7 on-line or on-site network help and IT outsourcing services in these locations in your area:

  • Walnut Creek
  • Concord
  • Danville
  • Pleasant Hill
  • Martinez
  • Lafayette
  • Pittsburgh
  • Antioch
  • Orinda

If your small business is in Contra Costa County and you are in need of computer help, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified consultant, call 925-362-2400 or visit Contact Progent.

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