Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's IT consulting clients in Contra Costa County include software developers, high-tech design firms, Internet technology companies, integrated circuit manufacturing support businesses, and back-office support divisions of global companies. Businesses in Contra Costa County require consistent and in-depth support for mission-critical IT systems, fast response time for on-site service, broad-based expertise, the ability to create easy-to-manage solutions, efficient and affordable remote support, and Help Desk services.

In this fiercely competitive environment, many businesses are trying to deal with budget and staff reductions without compromising their IT system. Progent offers professional, affordable turnkey outsourcing services and can also supply Microsoft-certified experts to fill in temporary gaps your in-house staff so that your small business does not have to commit to a large, permanent in-house IT organization.

Your Microsoft and Cisco Certified Information Technology Consulting Professionals
For more than two decades, Progent's computer service experts have been the premiere providers of budget-friendly Microsoft consulting, Cisco network technology expertise and IT consulting services for businesses in the San Francisco Bay Area and the California Central Valley. Whether your company needs emergency network help from a certified professional, a network consultant, or a software programmer, Progent is the most reliable choice for IT services including Microsoft Exchange and Outlook migration and support, system protection testing and design, Helpdesk services, specialized application design, virtualization consulting, online instruction for Microsoft Office and Office 365 applications, and high availability network design.

As a Microsoft-Partner network consulting firm, Progent provides businesses of all sizes in the city of Walnut Creek world-class information technology consulting expertise as well as online or in person troubleshooting assistance for networks powered by Windows and Cisco platforms. Practice areas provided by Progent include Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and configuration expertise and Microsoft Windows Server 2008 upgrade help to create a dependable foundation for your information system, Microsoft Exchange 2016 Server upgrade support, Exchange 2013 Server integration and Microsoft Exchange Server 2010 maintenance to establish an advanced messaging solution, SharePoint management to improve information sharing, SQL Server 2016 integration support and Microsoft SQL 2014 consulting to harness your key corporate data, Dynamics GP software programming for timely management reporting, and System Center 2012 Operations Manager support and Operations Manager 2016 consulting for automatically tracking the efficiency of your network. Progent can also offer Cisco certified consultants to show you how to maximize and maintain your connectivity infrastructure.

Additional on-premises and remote information technology services offered by Progent to businesses in the Walnut Creek neighborhood include project management consulting, Apple iPhone integration, Android smartphone and tablet integration, RIM Blackberry support and Microsoft Windows smart phone and tablet management, site surveys for Wi-Fi deployment, database management and application programming services from certified Microsoft SQL consultants, Oracle DBAs and developers, and MySQL consultants, virtualization expertise from certified Hyper-V integrators, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager business continuity consulting, VMware NSX virtual network design and integration, and Citrix XenServer consultants, plus business continuity planning and testing.

Progent's ProSight Fixed-price Managed IT Services for Small and Mid-size Businesses
Progent offers a selection of budget-friendly, flat-rate managed services intended to enable small and medium-size organizations to utilize the same advanced IT solutions deployed by many of the world's top enterprises. The ProSight series of IT management outsourcing services covers all critical aspects of modern networking such as email protection, security and compliance, automated backup and disaster recovery, network infrastructure health monitoring, VM hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior machine learning technology to guard endpoints and physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily evade traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to address the entire threat progression including blocking, identification, mitigation, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection services offer economical in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint control, and web filtering via leading-edge technologies incorporated within a single agent accessible from a unified control. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP deployment that addresses your company's unique needs and that helps you prove compliance with government and industry information protection regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent's consultants can also assist your company to install and test a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates your backup activities and enables fast recovery of critical data, apps and virtual machines that have become unavailable or corrupted as a result of component failures, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical data. Learn more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top information security companies to deliver centralized management and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further level of analysis for inbound email. For outbound email, the local gateway provides AV and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your corporate firewall. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map out, monitor, optimize and debug their networking appliances like routers and switches, firewalls, and wireless controllers plus servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, captures and manages the configuration of virtually all devices on your network, tracks performance, and generates notices when issues are detected. By automating complex management processes, ProSight WAN Watch can cut hours off common tasks such as network mapping, expanding your network, finding devices that require critical updates, or isolating performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the health of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so that any potential issues can be addressed before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hardware solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time spent looking for critical information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether youíre making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to get an objective evaluation of the overall health of their information system. Powered by a selection of the top remote monitoring and management platforms available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your core infrastructure assets adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a cleaner Active Directory (AD) environment. Both also include a year of advanced remote network monitoring and management. Advantages can include simpler network management, improved compliance with information security regulations, higher utilization of IT resources, quicker problem resolution, more dependable backup and restore, and less downtime. Learn more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone interview with a Progent backup/recovery expert. The interview is intended to assess your organization's ability to block or recover quickly from a ransomware attack. Progent will consult with you personally to gather information concerning your current AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective security and backup system that aligns with your business needs. For more information, refer to The ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Solutions
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent offers advanced remote support services to help companies of any size integrate their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist you to design and manage hybrid environments that can include Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid topologies that seamlessly combine local resources along with cloud services. To assist you to incorporate cloud services with networks, Progent offers a variety of public cloud integration services such as Office 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of background providing advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.

On-premises Consulting and Support Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center, formerly the Herakles Data Center, is situated in the earthquake-neutral Natomas area of Sacramento, CA. If you are now utilizing the QTS Sacramento Data Center as a colocation site or if your company is considering migrating your main or disaster recovery equipment to the QTS Colocation Center, Progent offers a variety of affordable services that include data center relocation, equipment installation and upgrades, network optimization, comprehensive project management, virtualization configuration, offsite network monitoring, automated system administration, software development, business continuity planning and testing, security assessment, and the use of Progent's Test Lab. To find out more, refer to Progent's consulting support at the QTS Data Center.

The Progent Test Lab is a room at the QTS Colocation Center with a collection of dedicated servers and network equipment that can be utilized online or on site to accommodate piloting, evaluations, capacity modeling, troubleshooting, disaster recovery planning, education, and other reasons to help Progent's customers succeed with major projects. For more information, refer to Progent's Test Lab at the QTS Sacramento Data Center.

Round-the-clock In Person Support Availability
Progent offers optional 24x7 remote or in person network support and IT outsourcing expertise in these cities in your area:

  • Walnut Creek
  • Concord
  • Danville
  • Pleasant Hill
  • Martinez
  • Lafayette
  • Pittsburgh
  • Antioch
  • Orinda

If your small business is in Contra Costa County and you are looking for technical support, information technology outsourcing, or high-level services from a certified Progent professional, call 925-362-2400 or visit Contact Progent.
















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