Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Progent's IT consulting clients in the San Francisco area include law firms, insurance and financial-related companies, professional and engineering service firms, multi-media companies, plus headquarters for several national and international companies that have chosen to outsource part or all of their IT support. Some of Progent's most popular services for San Francisco Bay Area clients include designing multi-office and international connectivity, setting up telecommuting and mobile workforce solutions, and providing remote monitoring and support.

Traffic congestion in the San Francisco Bay Area makes it difficult for firms providing on-site support services to respond quickly to peak-hour IT problems. To keep expenses low and service levels high, Progent offers remote monitoring and support based on powerful new Microsoft Operations Manager technology.

Progent: The Microsoft Certified Information Technology Consulting Experts
For more than 20 years, Progent's network support engineers have been the premiere source of budget-friendly Microsoft Windows support services, Cisco network integration and advanced consulting services for businesses in the San Francisco Bay Area and Silicon Valley. If your company requires urgent technical support from a certified professional, a system consultant, or a software programmer, Progent is the most reliable source for computer support services including e-mail and messaging migration and support, network security testing and design, Helpdesk support, custom program design, server virtualization architecture, live online training for Microsoft Office and Office 365 apps, and high availability system engineering.

As a Microsoft Gold authorized network consultant firm, Progent offers companies in the city of San Francisco world-class IT consulting expertise as well as remote or on-premises technical help for environments based on Windows and Cisco platforms. Areas of expertise provided by Progent cover Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and configuration expertise and Windows Server 2008 R2 upgrade help to create a firm basis for your IT network, Microsoft Exchange Server 2016 upgrade support, Exchange Server 2013 integration and Exchange 2010 Server support to provide an advanced email environment, SharePoint assistance to improve information sharing, SQL Server 2016 integration consulting and Microsoft SQL Server 2014 deployment help to manage your key information, Dynamics GP/Great Plains software customization for timely financial reporting, and System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for automatically monitoring the reliability of your information system. Progent can in addition provide Cisco certified network consultants to show you how to optimize and support your network architecture.

Additional onsite and remote information technology support services available from Progent to clients in San Francisco include project management expertise, Apple iPhone integration, Android phone and tablet integration, RIM Blackberry support and Windows handhelds management, wireless site design for Wi-Fi deployment, DBA and application programming support from certified SQL Server consultants, Oracle professionals, and MySQL application programmers, virtual server expertise from certified Hyper-V integrators, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX network virtualization architecture and integration, and Citrix XenServer integrators, plus disaster recovery planning and testing.

ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent provides a selection of budget-friendly, fixed-price managed services intended to allow small and mid-size organizations to benefit from the same advanced IT solutions deployed by some of the world's leading enterprises. Progent's ProSight portfolio of IT management outsourcing services covers all critical areas of modern networking including email content filtering, threat defense based on machine leaning, cloud-based backup and disaster recovery, and infrastructure monitoring and management. ProSight managed services include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top information security vendors to deliver centralized control and comprehensive security for all your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a further layer of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. For more information, see Email Guard spam and content filtering.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based machine learning tools to guard endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to manage the entire malware attack lifecycle including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup activities and allows rapid restoration of vital files, apps and VMs that have become lost or damaged as a result of component failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery specialists can deliver world-class support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to diagram, monitor, optimize and troubleshoot their connectivity appliances like routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that network maps are always updated, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when potential issues are detected. By automating complex network management activities, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, locating devices that require important software patches, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running at peak levels by checking the health of critical computers that power your information system. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT management personnel and your assigned Progent consultant so that all looming issues can be addressed before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the apps. Because the system is virtualized, it can be ported easily to a different hosting environment without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

Cloud Solutions
Office 365 Exchange Online Integration with On-premises ExchangeProgent can provide expert remote support to help businesses of any size connect their networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can help your it team to plan and administer hybrid environments that can include Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid network models that seamlessly combine on-premises IT assets as well as public cloud services. To help you to integrate public clouds with networks, Progent can provide a variety of public cloud migration services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of experience providing advanced consulting expertise online, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.

Onsite Consulting and Support Services Available at the QTS Sacramento Colocation Center
The QTS Data Center facility, previously called the Herakles Data Center, is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your business is currently using the QTS Data Center as a colocation site or if your company is planning on migrating your main or disaster recovery system to the QTS Data Center, Progent offers a range of budget-friendly consulting services that include colocation relocation, system deployment and updates, infrastructure improvements, project management, virtual server configuration, remote monitoring, streamlined network management, application development, disaster recovery solutions, data security evaluation, and the support of the Progent Test Lab. For more details, see Progent's onsite consulting support services at the QTS Colocation Center.

Progent's Test and Design Lab is a room at the QTS Data Center with a variety of advanced computers and network equipment able to be used online or on premises to facilitate piloting, evaluations, capacity modeling, forensics, business continuity planning, education, and other reasons to help Progent's customers succeed with major projects. To learn more, refer to Progent's Test Lab at the QTS Data Center.

24x7 Local Support Availability
Progent offers optional around-the-clock remote or in person computer support and information technology outsourcing expertise in these cities in your area:

  • San Francisco
  • Daly City
  • San Bruno
  • Millbrae
  • South San Francisco
  • Pacifica
  • Brisbane

If your small business is in the San Francisco area and you require computer assistance, information technology outsourcing, or advanced services from a certified Progent consultant, call 415-321-5400 or visit Contact Progent.

© 2002- 2018 Progent Corporation. All rights reserved.