Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Progent's IT consulting clients in the San Francisco area include law firms, insurance and financial-related companies, professional and engineering service firms, multi-media companies, plus headquarters for several national and international companies that have chosen to outsource part or all of their IT support. Some of Progent's most popular services for San Francisco Bay Area clients include designing multi-office and international connectivity, setting up telecommuting and mobile workforce solutions, and providing remote monitoring and support.

Traffic congestion in the San Francisco Bay Area makes it difficult for firms providing on-site support services to respond quickly to peak-hour IT problems. To keep expenses low and service levels high, Progent offers remote monitoring and support based on powerful new Microsoft Operations Manager technology.

Your Microsoft and Cisco Certified Information Technology Consulting Professionals
For over 20 years, Progent's network service engineers have been the premiere providers of affordable Microsoft Windows support services, Cisco network technology expertise and advanced consulting assistance for businesses in the San Francisco Bay Area and Silicon Valley. Whether your organization needs urgent network support from a certified expert, a system engineer, or a software programmer, Progent is your most reliable choice for computer services such as email consulting, network protection assessment and design, Help Desk support, specialized program development, server virtualization architecture, online training for Microsoft Office and Office 365 applications, and high availability network design.

As a Microsoft Gold certified computer consulting firm, Progent offers companies in the San Francisco area world-class IT consulting services plus online or onsite technical support for networks based on Windows and Cisco platforms. Areas of expertise offered by Progent cover Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment support and Microsoft Windows Server 2008 R2 upgrade help to create a dependable foundation for your IT network, MS Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting and Exchange Server 2010 support to provide a state-of-the-art messaging solution, MS SharePoint assistance to improve information sharing, SQL Server 2016 integration support and Microsoft SQL Server 2014 deployment help to manage your vital information, Dynamics GP software customization for accurate financial information, and Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for automatically monitoring the efficiency of your network. Progent can in addition offer Cisco qualified network consultants to show you how to maximize and maintain your network architecture.

Other onsite and online information technology support services provided by Progent to businesses in the San Francisco vicinity include project management consulting, Apple iPhone integration, Android smartphone integration, RIM Blackberry troubleshooting and Windows handhelds management, wireless site design for Wi-Fi deployment, DBA and application programming support from certified SQL Server experts, Oracle DBAs and developers, and MySQL application programmers, virtualization solutions from certified Hyper-V integrators, VMware vSphere and vCloud deployment, VMware Site Recovery Manager application continuity consulting, VMware NSX virtual network architecture and integration, and Citrix XenServer consultants, plus disaster recovery planning and testing.

ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent provides a family of low-cost, flat-rate services intended to enable small and mid-size organizations to benefit from the same advanced technology deployed by some of the world's top enterprises. Progent's ProSight line of IT management outsourcing services covers all key areas of information technology including email content filtering, behavioral-based threat defense, automated backup and disaster recovery, infrastructure management, virtual server hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security companies to deliver centralized management and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior analysis technology to defend endpoints and servers and VMs against modern malware assaults such as ransomware and email phishing, which easily escape traditional signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to automate the entire threat progression including blocking, detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup activities and enables fast recovery of vital data, applications and virtual machines that have become unavailable or damaged as a result of hardware failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's backup and recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to diagram, monitor, optimize and debug their connectivity appliances like routers and switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are always current, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, locating appliances that require critical updates, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system operating at peak levels by checking the health of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT staff and your Progent consultant so that all looming issues can be addressed before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved easily to a different hardware environment without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data related to your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can eliminate as much as half of time thrown away trying to find vital information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size businesses to obtain an objective assessment of the health of their network. Powered by some of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits like a cleaner Active Directory environment. Both versions also come with one year of state-of-the-art remote network monitoring and management. Benefits can include easier network management, better compliance with information security requirements, higher utilization of network resources, quicker troubleshooting, more reliable backup and recovery, and higher availability. Read more about ProSight Network Audits network infrastructure review.

Cloud Integration Solutions
Office 365 Integration Solutions with On-premises ExchangeProgent can provide expert remote consulting to help organizations of any size connect their information networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help you to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-only systems or in hybrid network models that combine on-premises IT assets along with cloud services. To assist you to incorporate public clouds with networks, Progent offers a range of public cloud integration services that include Office 365 Exchange Online integration with on-premises Exchange deployments, Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of background providing advanced consulting services remotely, and Progent can help you complete your cloud migration projects on schedule and within your budget.

Onsite Consulting Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center, formerly the Herakles Data Center, is situated in the earthquake-neutral Natomas neighborhood of Sacramento, California. If your company is currently using the QTS Data Center as a colocation facility or if you are considering migrating your primary or disaster recovery equipment to the QTS Sacramento Colocation Center, Progent offers a variety of affordable services such as data center relocation, equipment deployment and upgrades, network improvements, project management services, virtual server configuration, offsite monitoring, centralized system management, software programming, disaster recovery solutions, security evaluation, and the use of the Progent Test Lab. To find out more, visit Progent's consulting services at the QTS Data Center.

Progent's Test and Design Lab is a room at the QTS Data Center with a collection of advanced servers and network support equipment able to be used remotely or on site to facilitate piloting, evaluations, capacity modeling, forensics, disaster recovery simulation, education, and additional reasons to help Progent's customers successfully carry out large-scale IT initiatives. To learn more, refer to Progent's Test and Training Lab at the QTS Sacramento Data Center.

Round-the-clock In Person Service Options
Progent offers optional 24x7 on-line or in person computer support and IT outsourcing expertise in these locations in your area:

  • San Francisco
  • Daly City
  • San Bruno
  • Millbrae
  • South San Francisco
  • Pacifica
  • Brisbane

If your small business is in the San Francisco area and you are in need of computer assistance, information technology outsourcing, or advanced services from a certified Progent engineer, call 415-321-5400 or visit Contact Progent.
















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