Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Progent's IT consulting clients in the San Francisco area include law firms, insurance and financial-related companies, professional and engineering service firms, multi-media companies, plus headquarters for several national and international companies that have chosen to outsource part or all of their IT support. Some of Progent's most popular services for San Francisco Bay Area clients include designing multi-office and international connectivity, setting up telecommuting and mobile workforce solutions, and providing remote monitoring and support.

Traffic congestion in the San Francisco Bay Area makes it difficult for firms providing on-site support services to respond quickly to peak-hour IT problems. To keep expenses low and service levels high, Progent offers remote monitoring and support based on powerful new Microsoft Operations Manager technology.

Progent: The Microsoft and Cisco Certified IT Consulting Professionals
For over 20 years, Progent's computer service experts have been the premiere providers of budget-friendly Microsoft Windows support services, Cisco networking expertise and IT consulting assistance for businesses in the San Francisco Bay Area and the California Central Valley. Whether your small business needs urgent network support from a seasoned expert, a system engineer, or an application developer, Progent is the best source for computer support services such as email help, system protection evaluation and design, Help Desk outsourcing, custom application development, virtualization consulting, live online instruction for Microsoft Office apps, and fault tolerant network engineering.

As a Microsoft-authorized network consultant firm, Progent provides companies in the city of San Francisco enterprise-class information technology consulting services as well as remote or in person technical assistance for environments based on Microsoft Windows and Cisco technology. Areas of expertise provided by Progent cover Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and configuration expertise and Windows Server 2008 upgrade help to create a firm basis for your IT network, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 Server consulting and Microsoft Exchange Server 2010 support to provide a state-of-the-art email environment, MS SharePoint assistance to facilitate collaboration, SQL Server 2016 integration consulting and Microsoft SQL Server 2014 deployment help to harness your vital corporate data, Microsoft Dynamics GP software training for accurate management reporting, and Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for 24x7 monitoring the reliability of your network. Progent can in addition provide Cisco certified network consultants to help you maximize and support your connectivity infrastructure.

Other onsite and online IT support offered by Progent to businesses in the San Francisco neighborhood include project management consulting, Apple iPhone and iPad integration, Google Android smartphone and tablet integration, RIM Blackberry support and Windows handhelds integration, site design for Wi-Fi deployment, DBA and application programming support from certified Microsoft SQL consultants, Oracle professionals, and MySQL consultants, virtualization expertise from certified Windows Hyper-V consultants, VMware vSphere deployment, VMware Site Recovery Manager application continuity planning, VMware NSX network virtualization design and management, and Citrix XenServer integrators, plus disaster recovery/business continuity planning and testing.

ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent provides a family of low-cost, flat-rate managed services intended to allow small and mid-size organizations to benefit from the same cutting-edge technology deployed by some of the world's leading corporations. The ProSight line of outsourced network management services covers all key aspects of information technology such as email content filtering, security and compliance, automated backup/recovery, network infrastructure health monitoring, virtual server hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior analysis technology to guard endpoint devices and physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily escape traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to automate the entire threat progression including filtering, identification, mitigation, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device control, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP environment that meets your organization's unique requirements and that allows you demonstrate compliance with legal and industry information protection standards. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent can also help you to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates your backup activities and enables fast recovery of critical files, applications and virtual machines that have become lost or corrupted due to hardware failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can provide advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical data. Learn more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security vendors to provide centralized control and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, reconfigure and troubleshoot their connectivity hardware such as routers and switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are always updated, copies and displays the configuration of almost all devices on your network, tracks performance, and sends notices when problems are detected. By automating tedious network management activities, WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, locating appliances that need critical software patches, or resolving performance problems. Find out more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by tracking the state of vital computers that power your business network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management personnel and your assigned Progent engineering consultant so any looming problems can be resolved before they can impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual host set up and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the applications. Because the system is virtualized, it can be ported immediately to a different hardware environment without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size businesses to obtain an unbiased assessment of the health of their information system. Based on some of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits show you how closely the deployment of your core infrastructure assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a cleaner Active Directory environment. Both also come with one year of cutting-edge remote network monitoring and management (RMM). Advantages can include easier management, improved compliance with information security requirements, more efficient utilization of network assets, faster problem resolution, more dependable backup and recovery, and less downtime. Read more about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your company's preparedness either to block or recover quickly from a ransomware attack. Progent will consult with you personally to gather information about your existing AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective AV and backup system that aligns with your business needs. For details, see Progent's ProSight Ransomware Preparedness Report.

Hybrid Cloud Solutions
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent can provide advanced online support services to help organizations of any size connect their IT infrastructure with popular public clouds such as Azure and Amazon AWS. Progent can help you to plan and administer cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-only systems or in hybrid topologies that utilize physical IT assets as well as public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a variety of cloud migration support services such as Office 365 integration solutions with on-premises Exchange deployments, Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of background delivering high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.

Onsite Support Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center facility, formerly the Herakles Data Center, is located in the seismically-stable Natomas neighborhood of Sacramento, California. If you are now using the QTS Data Center as a colocation site or if your business is planning on migrating your primary or offsite backup equipment to the QTS Sacramento Data Center, Progent can provide a range of budget-friendly consulting services that include data center relocation, system installation and updates, network improvements, comprehensive project management services, virtualization expertise, offsite monitoring, streamlined system management, software programming, business continuity planning, data security evaluation, and the support of Progent's Test Lab. For more details, see Progent's consulting support services at the QTS Data Center.

Progent's Test and Design Lab is a lab at the QTS Data Center with a variety of advanced servers and network support equipment able to be utilized online or on premises to accommodate system testing, assessments, capacity testing, forensics, disaster recovery simulation, training, and other reasons to help Progent's customers successfully carry out large-scale projects. For more information, visit Progent's Test Lab at the QTS Sacramento Colocation Center.

24x7 In Person Support Availability
Progent can provide optional 24x7 remote or on-site network support and information technology outsourcing expertise in these cities in your area:

  • San Francisco
  • Daly City
  • San Bruno
  • Millbrae
  • South San Francisco
  • Pacifica
  • Brisbane

If your small business is in the San Francisco area and you are looking for computer help, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified consultant, call 415-321-5400 or visit Contact Progent.
















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