Microsoft Dynamics Customer Relationship Management helps mid-market companies build positive client relationships. Built-in Sales and Customer Service modules allow employees to share data to help improve sales success and deliver consistent, effective customer service. Progent can configure the most sensible network environment, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can provide your Bay Area company with a certified MSCRM professional who can help you combine Microsoft Dynamics CRM with your sales or customer support data.


Additional Topics of Interest

Consultancy for NetApp MetroCluster Switchover
NetApp MetroCluster Troubleshooting Consulting Services San Francisco

NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with replication to provide rapid, zero data loss disaster recovery between sites located up to 185 miles apart. Progent's team of veteran network experts can help your business to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your technical needs and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster solution by delivering help with procedures like assigning shelf IDs, arranging aggregate layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster DR system to show compliance with industry standards and regulatory mandates.

Bandwidth Throttling Test Lab Engineer
network piloting Lab Consultant Services in Santa Cruz, CA

Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, developing cost-effective system upgrade methodologies, evaluating and optimizing performance, designing or verifying business continuity solutions, mitigating compatibility issues, and establishing training environments for new technologies. For Progent customers who lack adequate internal resources to configure proper test environments, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital IT projects on schedule.

Hybrid Exchange Online and Exchange on-premises IT Consultants
Largest Technical Support for Office 365 Deployment Readiness in San Francisco

Office 365 Exchange Online lets you utilize cloud-based virtual machines, mailboxes and associated Exchange infrastructure to reduce capital costs and management overhead. You can deploy Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid solution that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote support to assist your organizations to assess the potential advantages of Exchange Online, plan a network topology that makes sense for your functional requirements and budget, implement an efficient migration from your existing Exchange system to one that includes Exchange Online, train your IT staff and users, and deliver ongoing consulting and technical support.

American Megatrends MegaRAC Engineers
Bay Area Remote Server Management Consult

Remote server management cards offer IT administrators full control of a server without the need for an on-site presence. Using these server management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to an IT professional who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can help you to design, implement, and manage a fault-tolerant company network that includes remote management cards and Progent can use these remote server management cards to deliver low-cost off-site technical assistance. Progent is familiar with a number of remote management cards such as Aten IP9001 remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon remote server management cards.

IT Consultants for Exchange Server 2003 Upgrade
Exchange 2003 Technical Consultant

Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2003 migration plan that minimizes productivity disruption, reduces ongoing support demands, and makes your Exchange Server 2003 easy to manage. For complex multi-server or multi-location upgrades, Progent offers the background to finish your move rapidly and economically. Progent's Exchange 2003 help, troubleshooting, and consulting services include expertise with the configuration of outside vendor add-ons to Exchange 2003 Server that are in keeping with your business needs.

WatchGuard Fireware Security Organizations
WatchGuard XTM Firewall Compliance Audit

Progent offers support expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard XTM and Firebox series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall/VPN security appliance that aligns with your network security strategy and is within your computer budget. Progent can also assist you to combine WatchGuard Firewall/VPN and SSL VPN products with security technology from other suppliers and offer a convenient source for network help, education, and security consulting.

MOM Example Application
Operations Manager Case Studies

Before Progentís Microsoft Operations Manager solution, network issues were approached reactively, after workers were impacted by them. With the help of proactive, automated warnings and trend reports sent by Microsoft Operations Manager, Progent is now able to address system troubles before they becomes serious enough to impact network availability. Because of MOM, Progent can deal with incipient problems before customers know that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class availability, safety and productivity.

Exchange 2000 Upgrade
Exchange 2000 Server Professionals

Progent is among the most qualified IT support companies in the San Francisco Bay Area for integrating email systems based on Exchange 2000 Server. Progent is skilled in helping small companies receive all the advantages of Microsoft Exchange 2000 under typical situations including upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and outsourcing your Exchange 2000 Server management.

Microsoft Experts Online Consulting for Windows 7 Training
Windows 7 Security Consultants Fort Wayne, Indiana

Progent's Microsoft certified engineers can assist you to test Microsoft Windows 7 to confirm application and driver compatibility and to check its performance and stability operating with your applications. Progent's consultants can also show you how to estimate the potential strategic benefits of moving to Windows 7. If Windows 7 makes sense for your business, Progent can help you to design and carry out a smooth migration to Microsoft Windows 7 from a your current version of Microsoft Windows.

Cisco and Microsoft Connecticut Setup
New York Computer Network Service Company

Progentís National Support Center provides nationwide remote help for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-qualified support professionals provide phone help and remote secure network access to isolate and resolve network problems quickly and economically. The scope of IT experience represented by Progent's staff of country-wide support engineers makes it possible to escalate even the most difficult network issues to appropriate experts as required.

ProSight Managed IT Services Consult
Managed IT Services Consulting Engineer in Petaluma, CA

Progent's ProSight family of managed IT services are intended to offer businesses who maintain small internal network administration and support teams with affordable access to world-class management tools and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include predictable IT maintenance costs, smart automation of routine administrative processes, ongoing adoption of the latest technology, smooth transition from legacy systems to up-to-date solutions, close fit between information technology with business objectives, access to seasoned IT experts, and freeing up management to focus on business instead of fast-evolving network technology.

Windows 2008 Failover Cluster Integration Support
Redundant Internet Computer Consulting in San Mateo, CA

Progentís Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth experience assisting small organizations to reduce network downtime by providing affordable online consulting for disaster recovery/business continuity planning, high-availability network design, data backup and restore solutions, and non-disruptive maintenance. Progentís business continuity consultants can assist you to plan and test an efficient business continuity strategy that aligns with your business needs and IT budget. Progentís disaster recovery specialists can help you to design, deploy, and support fault-tolerant technologies including non-stop Internet connectivity, virtualization, fail-over clustering, load balancing, continual off-site backup, and multi-location data centers.


















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