Microsoft Exchange Help and Support

Reasons for Updating from MS Exchange 5.5 Server
Microsoft Exchange Server 2000 features major improvements in functionality over Microsoft Exchange Server 5.5 in vital areas such as connectivity, manageability, security, robustness, capacity, and performance.

• The 2000 release of Microsoft Exchange Server brings a dramatic improvement in functionality in comparison to the MS Exchange 5.5 web interface. MS Exchange Server 2K delivers a nearly complete rendition of the familiar Outlook interface, including calendaring and utilities. As a result mobile users can have unrestricted, protected access to email even in the absence of their mobile computer. All they require is a web accessible computer that has a standard web browser.
• In contrast to MS Exchange 5.5, which has its built-in directory, Microsoft Exchange 2000 Server utilizes Active Directory, providing a greatly simplified management and security architecture. This makes Microsoft Exchange 2000 Server simpler to manage and support and in addition offers better security.
• MS Exchange 2000 Server has a robust foundation for seamlessly adding third-party software such as virus detection packages and anti-spamming utilities. MS Exchange Server 2000's strong API eliminates the risks existing with Exchange 5.5 when integrating third-party utilities.
• MS Exchange Server 2K provides dramatically increased capacity and responsiveness over Exchange 5.5. Consequently you can have more and bigger mailboxes and enjoy quicker remote connectivity.

How Progent Can Help You with Microsoft Exchange Server 2000
Progent's field-proven best practices can help you to plan and implement a smart in-place upgrade project that minimizes business disruption, reduces future support requirements, and makes your MS Exchange 2000 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent has the know-how to complete your project rapidly and economically. Progent's Microsoft Exchange 2000 Server help, technical support and consulting capabilities include help with the choice and integration of third-party enhancements that are appropriately aligned to your business goals. Progent can also help you to upgrade from Microsoft Exchange 2000 Server to the latest version of MS Exchange.

Benefits of Migrating from an ISP-based or POP3 Email Environment
If your small company still has clients on a messaging system hosted by an Internet Service Provider or if you are running your Outlook users in POP3 mode, MS Exchange Server 2K provides a wealth of improved features in the areas of manageability, performance, capacity, availability, and groupware:

• Unlike the store-and-forward technique used by POP3 messaging, Microsoft Exchange 2000 Server implements a central-store model that frees clients from reliance on a specific desktop or notebook PC, reduces exposure to component breakdowns or security breaches, and allows on-line and off-line email, auto-backup, and advanced sharing and collaboration.
• Microsoft Exchange Server 2K offers strong collaboration features that enable teams to improve efficiency by sharing datebooks, addresses, email and files.
• The versatility of Microsoft Exchange Server 2000 makes it possible to integrate third-party security software or support wireless appliances such as the RIM Blackberry or wireless PDAs.
• Microsoft Exchange Server 2K features powerful administration and analysis tools so you can make sure your messaging system is running smoothly.
• Microsoft Exchange Server 2000 permits full live backup without affecting users, enabling non-stop operation by avoiding scheduled shutdowns and administrative interruptions.

How Progent Can Help You Migrate from a POP3 Email System
Progent's experience and efficient best practices can help you in implementing a fast, transparent migration to Microsoft Exchange 2000 Server. Progent attends to vital issues such as managing domain names in order that both local and remote clients make a smooth transition from POP3 e-mail.

How Progent Can Help You to Migrate to Microsoft Exchange 2007 Server from Microsoft Exchange 2000 Server
Progent's has a long background helping small businesses to upgrade from MS Exchange 2000 to Exchange 2007 Server. Progent can help you design and implement a smooth transition to Microsoft Exchange 2007 that minimizes business interruption, preserves your existing information, and saves you money by professionally integrating Microsoft Exchange 2007 with your IT environment so that it supports remote and on-the-road workers and runs with older applications as well as the most current software releases. Progent's CISA-accredited network security specialists can make sure your security technology and policies are effective and Progent's Cisco-authorized network engineers can make sure that your connectivity architecture is fast, reliable, and simple to manage.

Learn more details concerning how Progent can deliver Exchange 2007 Server support.

Hosting Support Services for Exchange
If you are thinking about upgrading your Microsoft Exchange 2000 Server system to an email system powered by Exchange 2007 Server, this is an ideal time to look at Progent's Hosting and Management Services for Exchange. Progent can operate your Exchange environment in an enterprise-class facility with backed-up electrical and cooling systems, 24x7 staffed security and operations center, and failover access to tier-1 Internet service providers. Hosted Microsoft Exchange servers are set up as virtualized machines for high availability, easy expandability, and rapid recovery.

Services include integration with your network, connectivity with handheld computing devices, continual tracking of performance and network security, spam and virus filtering, security update and service pack management, Help Desk Call Center support, daily data backup, and full email administration services. With Progent's Hosting Services for Exchange, small and midsize businesses can economize dramatically on the cost of computers, network appliances, and environmental control, minimize the distraction and risk of in-house IT management, and benefit from world-class levels of dependability, security, and efficiency.

Learn additional information on ways Progent can provide Hosting and Management Services for Exchange.

For clients who use Progent's Microsoft Exchange Server hosting services, Progent can also assist with setting up an on-site Exchange Server solution when a business is ready to develop an in-house data center.

Find out more about Progent's IT Outsourcing services.

If you wish to contact Progent about technical assistance for Exchange Server integration or to ask about Progent's Exchange hosting services, phone 1-800-993-9400 or send email to exchange-help@progent.com.