For small businesses in the San Francisco Bay Area, Northern California, or anywhere in the United States, Progent's Microsoft-certified consultants offer network assistance and IT consulting support for the whole array of Microsoft .NET servers, Windows 2008 Server, and Windows 2003 Server. Progent's migration, installation, update, and support capabilities include system architecture, deployment, and administration help for project analysis and documentation, local and remote IT help and network troubleshooting, Help Desk Call Center Support, comprehensive security expertise, turn-key outsourcing, and application server hosting services.

In case your company needs immediate remote support from a Microsoft certified engineer, refer to Progent's Emergency Remote Computer Support.

Introducing Microsoft Exchange Server 2003
MS Exchange Server 2003 provides a reliable, scalable, and manageable platform with round-the-clock messaging and collaboration plus affordability. Exchange 2003 Server enables a broad range of collaborative functions, including group scheduling abilities, discussion areas, and group folders, and furthermore makes available information that crosses geographic, organizational, and architectural barriers with productivity enhancers such as Instant Messaging, on-demand information, and video conferencing. MS Exchange 2003 Server offers improvements over MS Exchange 2000 Server in several key technologies that address protection, performance, and mobility.

Extensive experience working with Microsoft's email products makes Progent among the most qualified IT consulting firms in the San Francisco Bay Area and major regions across the U.S. for integrating messaging environments based on MS Exchange 2003 Server. Progent can assist small and medium-size businesses get the full advantages of Exchange Server 2003 under these common situations:

Upgrading from MS Exchange 5.5 Server
Microsoft Exchange Server 2003 delivers major improvements in capability over MS Exchange 5.5 in key areas including accessibility, manageability, protection, stability, scalability, and performance.

  • Exchange 2003 Server offers a dramatic increase in capability over the Exchange 5.5 web client. Microsoft Exchange 2003 Server offers a nearly identical version of the popular MS Outlook GUI interface including scheduling and tools. Because of this mobile users get the advantage of full, secure availability of email even if they don't have a notebook. All mobile users need is an Internet-connected computer with a conventional browser.
  • In contrast to MS Exchange 5.5 Server, which uses its own directory, MS Exchange 2003 Server takes advantage of Active Directory, representing a greatly streamlined administration and security model. This makes MS Exchange Server 2003 easier to administer and support and in addition offers better protection.
  • MS Exchange Server 2003 has a powerful architecture for transparently integrating third-party utilities including virus and spam scanning software. Microsoft Exchange 2003 Server's versatile Application Programming Interface (API) eliminates the technical risk often found with Microsoft Exchange Server 5.5 when integrating third-party utilities.
  • Exchange Server 2003 delivers greatly increased scalability and performance over Exchange 5.5 Server. This means that you can benefit from more and bigger mailboxes and speedier offsite connectivity.
  • Moving to Exchange Server 2003 also brings better search capability, making it easier to find vital information when you need it.

Benefits of Updating from MS Exchange 2K Server
Microsoft Exchange 2003 Server features improvements in capability over MS Exchange 2000 Server in strategic areas such as disaster recovery, throughput, protection, mobile access, collaboration, and manageability.

  • MS Exchange 2003 Server delivers improved recovery by including the capability of eight-node clustering, cluster failover speed improvements, the addition of mount points which eliminate the 24-drive designation limitation, storage area network compatibility, Volume Shadow Copy Service for backup infrastructure, a Mailbox Recovery Center utility, and a Restore Storage group.
  • Exchange 2003 Server enhances performance via improvements that include a /USERVA startup switch for adjusting the allocation of memory and memory address space, public folder store replication enhancements, distribution list performance enhancements, and control of Out of Office messages.
  • Security improvements available from MS Exchange Server 2003 include IPSec support for front-end and back-end clusters, signed LDAP requests to Active Directory, front-end and back-end Kerberos validation, Internet Information Services 6.0 security, restriction of distribution lists to validated users, up-to-date Safe and Block lists, download filtering, attachment restrictions in Outlook Web Access, and public folders permissions improvements for unfamiliar users.
  • Exchange 2003 Server includes improved accommodation of mobile users by adding an Outlook Web Access (OWA) user interface and a broader feature set for Web Outlook client, Outlook 2003 speed improvements via MAPI compression, HTTP access from Outlook 2003, xHTML and HTML smart phone browser capability, and current synchronization of notifications for handheld computers.
  • Manageability and serviceability are improved by centralizing queues on a per-server system, enhancing the user interface (UI), revealing all system queues, controlling cookie permission, utilizing Microsoft Exchange System Manager to move queue data, including a multi-user Move Mailbox feature, and adding dynamic distribution lists, public folder Send Contents, and public folder affinity to manage referrals.

How Progent Can Help You to Upgrade to Microsoft Exchange 2003
Using field-proven methodologies, Progent's expert engineers can assist you to design and execute an efficient in-place upgrade plan that avoids business disruption, reduces long-term support requirements, and makes your Microsoft Exchange Server 2003 solution easy to administer. For complex multi-server or multi-site migrations, Progent has the background to finish your project on time and affordably. Progent's Microsoft Exchange support, troubleshooting, and consulting services include expertise on the configuration of third-party enhancements that are appropriate for your business goals.

Advantages of Migration to Microsoft Exchange 2003 Server from an ISP-provided or POP3 Email System
If your business is now running an email system hosted by an Internet Service Provider (ISP) or if you are operating your Microsoft Outlook clients in POP3 mode, Exchange Server 2003 provides a wealth of improved capabilities covering ease of management, responsiveness, capacity, availability, and group support:

  • In contrast to the store-and-forward technique used by POP3 email environments, Microsoft Exchange Server 2003 uses a central-store architecture that frees users from dependence on a specific desktop computer or laptop, lowers susceptibility to computer breakdown or virus attacks, and allows both on-line and off-line operation, programmed backup, and sophisticated sharing and collaboration.
  • Exchange 2003 Server offers powerful groupware capabilities that allow work groups to increase productivity by sharing scheduling, address groups, messages, and files.
  • The flexibility of Microsoft Exchange 2003 Server makes it possible to integrate non-Microsoft security enhancements or accommodate wireless devices such as the RIM Blackberry handheld.
  • Exchange Server 2003 works with advanced administration and tracking utilities to make sure your email system is running efficiently.
  • Microsoft Exchange Server 2003 allows full on-line archiving without disrupting workers, supporting round-the-clock operation by eliminating routine maintenance blackouts.

How Progent Can Help You to Move from a POP3 Email Environment
Progent's background and tested best practices can help you to implement a fast, non-disruptive move to Microsoft Exchange Server 2003. Progent attends to critical issues such as managing domain names so that both on-site and off-site users enjoy a hassle-free transition from the limitations of POP3 email. Progent can help you with integrating a local Exchange 2003 Server system or help you to set up and manage your Microsoft Exchange Server 2003 in an external Data Center. Progent's security consultants can show you how to create a comprehensive security strategy that incorporates a highly secure email environment.

How Progent Can Help You to Move to MS Exchange 2007 Server from Exchange 2003 Server
Progent's Microsoft-certified experts can assist your company to upgrade to MS Exchange 2007 Server from Exchange 2003 at the least possible expense or interruption of business. Progent can help you to improve Microsoft Exchange security, responsiveness, dependability, connectivity, and fault tolerance and streamline administration. Progent's certified security consultants can review and upgrade your security strategy and Progent's Cisco-certified network engineers can upgrade your network architecture to improve network efficiency and lower support cost.

Hosting for Exchange
Progent also can provide Microsoft Exchange Hosting Services based on an enterprise-class data center for MS Exchange and offering fast Internet access, firewall protection, security update and revision control, Help Desk support, spam protection, routine data backup, continual analysis of security and responsiveness, and comprehensive email administration services. When moving from an older version of Microsoft Exchange is a great occasion to consider moving to a remote managed environment for MS Exchange 2007 Server in order to economize on cost associated with computer hardware, fail-safe infrastructure, and email management.

Find out more about Progent's IT Outsourcing services.

If you wish to ask Progent about engineering help for MS Exchange Server or to ask about Progent's Exchange hosting services, call 1-800-993-9400 or email exchange-help@progent.com.




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