For small companies in the San Francisco region, San Jose, or anywhere in the U.S., Progent's Microsoft-certified consultants can provide computer assistance and IT consulting support for the whole array of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2008, and Microsoft Windows 2003 Server. Progent's migration, integration, optimization, and consulting services include system design, deployment, and management help for project management and documentation, local and remote technical support and system troubleshooting, HelpDesk Outsourcing Services, comprehensive security consulting, and turn-key outsourcing.

In case you requires urgent remote help from a Microsoft certified consultant, refer to Progent's Urgent Remote Technical Help.

Introducing Microsoft Exchange Server 2003
MS Exchange Server 2003 provides a dependable, scalable, and manageable platform with 24×7 messaging and team support plus quick return on investment. Exchange Server 2003 supports a wide range of collaborative activities, such group scheduling abilities, discussion areas, and team folders, and furthermore provides access to data across geographic, logical, and technology divisions with features such as Instant Messaging (IM), on-demand data, and video conferencing. Exchange 2003 Server offers enhancements over Exchange 2K Server in several key technologies that address security, speed, and remote access.

Years of experience working with Microsoft's email products makes Progent one of the most effective network support firms in the San Francisco Bay Area and major regions nationwide for supporting messaging solutions powered by Microsoft Exchange 2003 Server. Progent can assist small and medium-size companies get all the advantages of Exchange 2003 Server under these common scenarios:

Benefits of Updating from Exchange 5.5 Server
MS Exchange Server 2003 delivers major improvements in capability over Microsoft Exchange 5.5 in important areas affecting access, manageability, security, stability, capacity, and speed.

  • Microsoft Exchange 2003 Server offers a dramatic improvement in functionality over the Exchange 5.5 web client. MS Exchange 2003 Server offers an almost complete implementation of the popular Microsoft Outlook interface that features calendaring and utilities. Because of this mobile users get the advantage of complete, protected availability of email even if they don't have a laptop. All mobile users require is a web-connected PC with a standard browser.
  • In contrast to Exchange Server 5.5, which uses a built-in directory, Microsoft Exchange Server 2003 utilizes Active Directory, providing a greatly streamlined management and security structure. This makes Microsoft Exchange 2003 Server more efficient to manage and maintain and in addition offers tighter protection.
  • Exchange 2003 Server has a strong foundation for seamlessly adding non-Microsoft applications including virus and spam scanning software. MS Exchange 2003 Server's strong Application Programming Interface (API) eliminates the instability often found with Exchange Server 5.5 when integrating independent utilities.
  • MS Exchange Server 2003 delivers significantly improved scalability and speed over Microsoft Exchange 5.5. Consequently you can benefit from more and larger mailboxes and faster remote connectivity.
  • Upgrading to Microsoft Exchange 2003 Server also brings better searching ability, making it easier to find vital data when you need it.

Reasons for Updating from MS Exchange 2000 Server
MS Exchange 2003 Server offers improvements in capability over Microsoft Exchange Server 2000 in strategic capabilities including recovery, throughput, security, mobility, team computing, and manageability.

  • Exchange 2003 Server offers improved recovery by adding the capability of 8-node clustering, cluster failover performance enhancements, support for mount points which overcome the 24-drive letter limitation, standard storage area network (SAN) connectivity, Volume Shadow Copy Service for database backup, a Mailbox Recovery Center utility, and a Restore Storage group.
  • Exchange Server 2003 speeds up responsiveness through improvements such as a /USERVA startup switch for tuning the allocation of use of memory address space, public folder store replication improvements, distribution list caching improvements, and suppression of Out of Office notices.
  • Security enhancements offered by Microsoft Exchange Server 2003 include Internet Protocol security (IPSec) support for front- and back-end clusters, signed LDAP requests to Active Directory, front-end and back-end Kerberos authentication, Internet Information Services 6.0 protection, limiting of distribution lists to validated users, up-to-date Safe and Block data, inbound recipient filtering, attachment restrictions in OWA, and public folders permissions improvements for unknown users.
  • Microsoft Exchange Server 2003 includes improved support for remote and mobile users by adding an Outlook Web Access user interface (UI) and a broader range of capabilities for Web Outlook client, Microsoft Outlook speed enhancements via MAPI compression, HTTP access from Microsoft Outlook, xHTML and HTML mobile phone browser support, plus up-to-date synchronization of notifications for handheld PCs.
  • Management and service are improved by centralizing queues on a per-server system, enhancing the user interface, exposing all system queues, enabling cookie authorization, utilizing Microsoft Exchange System Manager to move log files, including a multi-user Move Mailbox function, and adding dynamic distribution lists, public folder Search capabilities, and public folder affinity to control referrals.

How Progent Can Assist You to Migrate to Microsoft Exchange 2003
Using field-proven methodologies, Progent's expert engineers can help you to design and execute an efficient and transparent migration strategy that minimizes business disruption, reduces long-term support requirements, and makes your Microsoft Exchange 2003 Server environment easy to manage. For complex multi-server or multi-site migrations, Progent has the experience to finish your move on schedule and within your budget. Progent's email support, troubleshooting, and consulting services include expertise on the integration of third-party enhancements that are best aligned to your business goals.

Advantages of Migration to MS Exchange Server 2003 from an ISP-based or POP3 Email Environment
If your business is currently running an email system hosted by an ISP or if you are operating your Outlook clients in POP3 mode, Microsoft Exchange Server 2003 offers an array of enhanced features covering ease of management, performance, capacity, availability, and group support:

  • In contrast to the store-and-forward model used by POP3 email systems, Exchange 2003 Server uses a central-store model that frees users from reliance on a specific desktop computer or notebook, reduces susceptibility to hardware breakdown or virus attacks, and allows both on-line and off-line email, automatic backup, and advanced sharing and collaboration.
  • Microsoft Exchange 2003 Server has powerful collaboration capabilities that allow teams to maximize efficiency by sharing calendaring, address groups, messages, and files.
  • The flexibility of Microsoft Exchange Server 2003 allows you to install non-Microsoft security enhancements or support wireless devices such as the Blackberry handheld.
  • MS Exchange Server 2003 supports powerful administration and monitoring tools so you can make sure your messaging environment is operating efficiently.
  • Microsoft Exchange 2003 Server permits full on-line archiving without disrupting workers, enabling round-the-clock availability by eliminating routine maintenance blackouts.

How Progent Can Assist You to Migrate. Move from a POP3 Email Environment
Progent's experience and proven methodologies can help you to manage a quick, non-disruptive migration to Microsoft Exchange Server 2003. Progent attends to critical issues such as coordinating domain names so that both local and mobile workers enjoy a smooth upgrade from the restrictions of POP3 messaging. Progent can assist you with integrating an on-site Microsoft Exchange 2003 Server system or help you to set up and administer your Exchange Server 2003 in an external Data Center. Progent's security specialists can help you design a company-wide security strategy that incorporates a safe email environment.

Find out more about Progent's IT Outsourcing services.

To contact Progent about technical support for Microsoft Exchange Server integration, call 1-800-993-9400 or email exchange-help@progent.com.
















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