Progent's Microsoft-certified consultants have decades of experience designing, installing, and supporting email solutions for businesses located throughout the United States. Progent can provide organizations of any size world-class consulting expertise for unified messaging (UM) solutions based on Microsoft Exchange and Skype for Business/Lync Server to help you maximize the business benefits of integrated email, voice mail, Instant Messaging, and presence. In addition, Progent can provide advanced support for video conferencing and immersive telepresence systems from Cisco/Tandberg, Polycom, LifeSize, and Radvision. Areas covered by Progent's unified messaging experts and Microsoft Exchange consultants include:

  • Security and virus protection
  • Fault tolerance and disaster recovery
  • Support for telecommuters and mobile workers
  • Centralized communications management tools
  • IM and Presence support with Lync Server (formerly Office Communications Server) and Skype for Business
  • Universal inboxes with voicemail and multimedia support
  • VoIP solutions based on Cisco infrastructure and endpoints
  • Video conferencing and immersive telepresence
Progent's unified messaging consultants can help you plan and implement migrations from legacy email systems or outdated email software to the latest Microsoft and Cisco technology. Progent also offers 24x7 network monitoring to keep your email system up and running, and Help Desk Call Center Support for quickly resolving email problems encountered by individual users.

Email Security: Spam, Virus and Data Loss Protection
Email is the most common target for malicious hackers and computer viruses. Progent has extensive experience designing and implementing secure Exchange-based email systems featuring real-time virus protection for incoming and outgoing mail. Progent's Email Guard spam and virus protection solution combines cloud-based resources with a purpose-built on-premises email security gateway to provide small and mid-sized businesses with enterprise-class protection that includes policy-based automatic content filtering and encryption for outbound email. Progent's comprehensive security audits can check your system's vulnerability, and Progent can help you quickly clean up the damage resulting from hacker and virus attacks.

Fault Tolerant Email
For mission-critical email solutions, Progent can assist you in building a fault-tolerant email architecture to protect your system from single-point breakdowns. Progent can define procedures that will allow you to recover quickly even from catastrophic failure, and Progent can help you deploy the latest Microsoft server technology to give your email system 24x7 availability.

Remote and Mobile Email Access
Progent's experts can configure and maintain Microsoft Exchange Servers and Outlook clients so that corporate email and collaborative information can be securely accessed by remote offices, telecommuters, and mobile workers. Progent can integrate servers, Windows 8.1 and Windows 10 desktop PCs and notebooks, Apple iPhones and iPads, Androids smart phones and tablets, and Windows Phones by offering services that include iPhone and iPad integration and Android phone and tablet consulting. Progent's BlackBerry-certified consultants can help you plan, deploy, manage, and troubleshoot BlackBerry Enterprise Server (BES) so that it operates seamlessly with Microsoft Exchange Server.

Office 365 Exchange Online Integration with On-premises Exchange
Office 365 Integration with On-premises ExchangeMicrosoft has created the technologies and management tools needed to build hybrid email solutions that span Office 365 and on-premises Exchange deployments. These hybrid solutions allow you to locate specified mailboxes on your on premises datacenter and have other mailboxes hosted in the Office 365 cloud. This hybrid architecture may be required in order to comply with regulatory demands or corporate security standards. Progent's Microsoft certified Exchange specialists can assist your IT team with any phase of planning, testing, deploying and troubleshooting a hybrid Office 365 and on-premises Exchange solution. Progent offers on-demand remote support and guidance to help you get past occasional technical road blocks, and Progent also offers full-service project management outsourcing or co-sourcing to ensure your hybrid Office 365/on-premises Exchange project is completed on time, on budget, and in accordance with leading practices. For details about Progent's consulting services for hybrid Office 365 and on-premises Exchange solutions, see Office 365 integration with on-premises Exchange.

Email Migration Services
Progent offers cost-effective Exchange 2016 migration planning and support and Exchange 2013 upgrade services to help you follow leading practices to carry out an efficient upgrade from outdated versions of Exchange or from legacy email systems. Progent can help with every step of your Microsoft Exchange Server 2016 or Exchange 2013 upgrade including outsourced or co-sourced project management, site readiness analysis, recommended sourcing for any new hardware that may be required, designing and configuring DAG groups for high availability, moving mailboxes, setting up load balancing and firewalls, pilot testing, system deployment and tuning, client remediation, and webinar training for network managers and users. If you are moving from a UNIX environment to a Windows solution, Progent can provide UNIX messaging to Exchange migration help.

IM, Presence and Video Conferencing Solutions
Progent offers Skype for Business migration consulting and Microsoft Lync Server 2013 support to help enterprises take control of instant messaging (IM), presence, conferencing and mobility technology by deploying Microsoft's advanced platform for unified messaging that can save time and money while improving productivity and teamwork.

Email Management Tools
Sophisticated email management tools are available from Microsoft and third-party vendors to simplify important tasks such as distinguishing high and low priority email, eliminating spam, adding or deleting users, installing service upgrades, and monitoring performance. Progent can help you identify and configure management tools suited to your business so you can maximize the usefulness of your email system.

Email and Telephony Integration
Progent can help you turn your Microsoft Outlook clients into "universal inboxes" that can send and receive email, voice mail, faxes, and even wireless paging messages. Progent has years of experience installing, supporting, and using telephony solutions that enhance productivity by concentrating your most important business communications into a powerful, one-stop inbox.

Video Conferencing and Telepresence
Progent has extensive experience helping companies deploy and manage video conferencing and immersive telepresence systems and can provide online or remote access to a subject matter expert familiar with popular platforms from Cisco/Tandberg, Polycom, LifeSize, Radvision, and other major providers. To find out more, see Video Conferencing and Immersive Telepresence Integration and Support Services.

Fault-tolerant Exchange Server Backup and Restore with Microsoft Data Protection Manager
Microsoft's Data Protection Manager is a powerful fault-tolerant backup and recovery technology that utilizes high-speed disk technology to improve the reliability, performance, and manageability of backing up and restoring Microsoft Exchange Server data. Progent's certified System Center Data Protection Manager consultants can help your company develop an effective business continuity strategy, design an affordable fault-tolerant network infrastructure, implement a Microsoft Data Protection Manager-powered data backup and restore system for Exchange Server, thoroughly test your DPM solution, train your IT staff or regular consultants to manage Data Protection Manager, or handle extensive information technology outsourcing services including off-site hosting of Data Protection Manager machines in Progent's world-class data center. To find out more, see Microsoft Data Protection Manager Support Services.

Microsoft Exchange Server Hosting Service
Progent's Exchange Hosting services can save you the expense of creating and supporting a secure, fault-tolerant data center and can also provide patch and update management, automated monitoring of server performance and security, data backup, spam filtering, Help Desk services, and email administration.

Contact Progent for Email Solutions
If you are interested in using Progent's Microsoft email help, support or consulting services to fix or enhance your email system, call 800-993-9400 or visit Contact Progent.
















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