Progent's Microsoft-certified consultants have decades of experience designing, installing, and supporting email solutions for businesses located throughout the United States. Progent can provide organizations of any size world-class consulting expertise for unified communications solutions based on Microsoft Exchange and Lync Server/Office Communications Server to help you maximize the business benefits of messaging, IM, and presence. In addition, Progent can provide advanced support for video conferencing and immersive telepresence systems from Cisco/Tandberg, Polycom, LifeSize, and Radvision. Areas covered by Progent's unified communications experts and Microsoft Exchange consultants include:
- Security and virus protection
- Fault tolerance and disaster recovery
- Support for telecommuters and mobile workers
- Centralized communications management tools
- Instant Messaging and Presence support with Lync Server (formerly Office Communications Server)
- Universal inboxes with voicemail and multimedia support
- VoIP solutions based on Cisco infrastructure and endpoints
- Video conferencing and immersive telepresence
Progent's unified communications consultants can help you plan and implement migrations from legacy email systems or outdated email software to the latest Microsoft and Cisco technology. Progent also offers 24x7 network monitoring to keep your email system up and running, and Help Desk Call Center Support for quickly resolving email problems encountered by individual users.
Email Security and Virus Protection
Email is the most common target for malicious hackers and computer viruses. Progent has extensive experience designing and implementing secure Exchange-based email systems featuring real-time virus protection for incoming and outgoing mail. Progent's comprehensive security audits can check your system's vulnerability, and Progent can help you quickly clean up the damage resulting from hacker and virus attacks.
Fault Tolerant Email
For mission-critical email solutions, Progent can assist you in building a fault-tolerant email architecture to protect your system from single-point breakdowns. Progent can define procedures that will allow you to recover quickly even from catastrophic failure, and Progent can help you deploy the latest Microsoft server technology to give your email system 24x7 availability.
Remote and Mobile Email Access
Progent's experts can configure and maintain Microsoft Exchange Servers and Outlook clients so that corporate email and collaborative information can be securely accessed by remote offices, telecommuters, and mobile workers. Progent can integrate servers, Windows XP, Windows Vista, Windows 7 and Windows 8 desktop PCs and notebooks, Apple iPhones and iPads, Androids, and Windows Phones to create a robust virtual email network easily accessible by authorized users anytime, anywhere. Progent's BlackBerry-certified consultants can help you plan, deploy, manage, and troubleshoot BlackBerry Enterprise Server (BES) so that it operates seamlessly with Microsoft Exchange Server.
Email Migration Services
Progent offers cost-effective Exchange 2010 migration services to help you follow leading practices to carry out an efficient upgrade from Exchange 2007 or Exchange 2003. Progent can help with every step of your Microsoft Exchange Server 2010 upgrade including outsourced or co-sourced project management, site readiness analysis, recommended sourcing for any new hardware that may be required, pilot testing, managing coexistence of Exchange 2010 and Exchange 2003 or 2007 during the transition phase, system deployment and tuning, and webinar training for network managers and users. If you are moving from a UNIX environment to a Windows solution, Progent can provide UNIX messaging to Exchange migration help.
IM and Presence Business Solutions for Large Organizations
Progent offers Microsoft Lync Server 2010 integration and Microsoft Office Communications Server consulting to help enterprises take control of Messaging (IM) and Presence technology by deploying Microsoft's advanced platform for unified communications that can save time and money while improving productivity and teamwork.
Email Management Tools
Sophisticated email management tools are available from Microsoft and third-party vendors to simplify important tasks such as distinguishing high and low priority email, eliminating spam, adding or deleting users, installing service upgrades, and monitoring performance. Progent can help you identify and configure management tools suited to your business so you can maximize the usefulness of your email system.
Email and Telephony Integration
Progent can help you turn your Microsoft Outlook clients into "universal inboxes" that can send and receive email, voice mail, faxes, and even wireless paging messages. Progent has years of experience installing, supporting, and using telephony solutions that enhance productivity by concentrating your most important business communications into a powerful, one-stop inbox.
Video Conferencing and Telepresence
Progent has extensive experience helping companies deploy and manage video conferencing and immersive telepresence systems and can provide online or remote access to a subject matter expert familiar with popular platforms from Cisco/Tandberg, Polycom, LifeSize, Radvision, and other major providers. To find out more, see Video Conferencing and Immersive Telepresence Integration and Support Services.
Fault-tolerant Exchange Server Backup and Restore with Microsoft Data Protection Manager
Microsoft's Data Protection Manager is a powerful fault-tolerant backup and recovery technology that utilizes high-speed disk technology to improve the reliability, performance, and manageability of backing up and restoring Microsoft Exchange Server data. Progent's certified System Center Data Protection Manager consultants can help your company develop an effective business continuity strategy, design an affordable fault-tolerant network infrastructure, implement a Microsoft Data Protection Manager-powered data backup and restore system for Exchange Server, thoroughly test your DPM solution, train your IT staff or regular consultants to manage Data Protection Manager, or handle extensive information technology outsourcing services including off-site hosting of Data Protection Manager machines in Progent's world-class data center. To find out more, see Microsoft Data Protection Manager Support Services.
Microsoft Exchange Server Hosting Service
Progent's Exchange Hosting services can save you the expense of creating and supporting a secure, fault-tolerant data center and can also provide patch and update management, automated monitoring of server performance and security, data backup, spam filtering, Help Desk services, and email administration.
Contact Progent for Email Solutions
If you are interested in using Progent's Microsoft email help, support or consulting services to fix or enhance your email system, call 800-993-9400 or contact exchange-help@progent.com
