About Progent Microsoft and Cisco Authorized Network Support Engineers Importance of Being a Microsoft Gold Certified Partner
Progent is a Microsoft Gold Partner and has earned accredited competencies such as Information Worker Solutions. Microsoft Gold Certified Partners are the elite Microsoft Business Partners who receive the top client endorsement and are afforded the closest working relationship with Microsoft. The understanding, skills, and dedication required to earn the status of Microsoft Gold Certified Partner benefits Progent's customers by enabling Progent to provide your business better solutions for your information network.
Progent’s experienced Cisco network security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting support covering infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from compact, easy-to-install desktop appliances for small and home businesses to modular gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, high throughput, and high availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system,eliminating possible OS-specific security holes.
Progent's UNIX family support services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you a convenient one-stop consulting firm to help you build and maintain a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent can supply small businesses with an information management professional who can act as a part-time Chief Information Officer. This part-time CIO can provide long-term direction to help you integrate sensible IT products to improve business processes so they match better with your business goals. Your business can develop and implement a well conceived information technology plan without absorbing the cost of a full-time Chief Technology Officer.
Progent's Virtual Help Desk services are an integrated extension of your in-house IT support organization. This can include advanced call center features such as a dedicated telephone number with customer-specific greeting. Progent can also rout calls directly to staff technicians who are specifically set up and trained to handle your account. Also, Progent's Help Desk Call Center staff can manage trouble tickets with any client trouble ticket software for smooth integration with your internal support services organization. Benefits of Progent's Virtual Network Support Help Desk Call Center services include high-end Microsoft Help Desk expertise the minute you call, seamless extension of your in-house resources, comprehensive support for critical client problems, and by-the-minute billing.
Progent’s IT outsourcing services offer economical network consulting for mid-size companies. Whether it includes planning system infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or creating an on-line eCommerce application, outsourcing your network technical services can reduce costs and minimize risks, allowing network service budgets to grow in a more linear and manageable manner than is feasible by amassing a bulky, all-purpose in-house IT organization. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a secure and robust system foundation for your vital Windows-based applications including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Microsoft Mac Office allows Mac users to run the industry's most popular office productivity applications. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a mixed-platform environment combining Apple OS X and Windows-powered platforms so that Mac users can take advantage of the new features in Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who run Windows. Progent's consultants have experience with both Mac and Windows platforms and can support environments that combine Apple Macintosh with Windows computers with complete resource sharing, or networks which carefully restrict collaboration between Apple Mac and Windows users.
The Cisco Unified Wireless Network infrastructure delivers affordable wireless networks for business-critical mobility. Cisco's technology enables the identical degree of protection, flexibility, and maintainability for wireless networks that organizations expect in their tethered infrastructure. This involves built-in enterprise-class protection that identifies, blocks, and self-corrects in response to known and new security attacks. This includes integrated mobility features like voice support, location services, guest connectivity, and enhanced security. Cisco technology has the versatility and expandability to meet the needs of networks of all sizes, from small businesses to large-scale enterprises, within WLAN campus environments or branch offices. The Cisco Unified Wireless Network allows companies to exploit the RF infrastructure to optimize business processes and increase efficiency via a mobile workforce. Cisco's wireless product families reduce overall IT expenses and streamlines LAN deployment, operations, and administration. Cisco wireless devices that Progent provides expertise for include the Cisco Aironet 1240AG access points, Cisco 1500 outdoor mesh access points, Cisco Aironet 1400 access points/bridges, Cisco's WLCM-E Integrated Services Routers, and Cisco's 2106 Series Wireless LAN Controller.
Progent's certified ISA Server 2006 experts can help you to design, install, and manage an implementation of ISA Server 2006 on your information system that provides the firewall protection, speed and ease-of-use that your business needs.
NextWeb offers business class fixed wireless connectivity that can be installed in days rather than a month. NextWeb offers a selection of wireless data services such as NextWeb wireless T1, wireless T3, and special event wireless broadband connections. Progent has an agency relationship with NextWeb and is a Microsoft Gold Certified Partner and a Cisco Systems Partner equipped with the skill to show you how to integrate NextWeb wireless broadband services to create an enterprise-class, integrated communications network on a realistic budget.
