Data Security and Business Continuity

Overview of Progent's Security Support Services
Progent's certified computer security engineers offer a wide range of professional services intended to help organizations of all sizes to identify and eliminate security vulnerabilities, defend against security assaults, and recover from the damage from a security breakdown. Progent can provide remote and on premise service and also has developed economical fixed-cost security evaluation packages to complement Progent's regular by-the-minute billing.

Support services delivery alternatives offered by Progent include:

• Remote Security Services
  Most security issues can be handled online via a mix of phone-based support and remote Internet connections between Progent's Help Desk and a customer's computer system. Progent's Help Desk support group includes security engineers with the experience and technical resources to fix some of the most challenging problems quickly, making your service expenses reasonable and reducing lost productivity. Progent offers typical online security help on a per-minute model without minimum call duration and no additional charges for setup or after hours service. Progent's pricing structure avoids scenarios where simple solutions entail big charges. Progent also offers a number of fixed-price online security evaluation bundles that provide exceptional value by utilizing Progent's advanced network monitoring software as well as Progent's consulting experience to deliver an objective and thorough analysis of your network vulnerability.

• Onsite Security Support Services
  For cases where on-site support is needed, Progent can dispatch a field service professional to the majority of zip codes in the United States within one day to work in conjunction with one of Progent's online security consultants. This method can be an efficient way for delivering both high-level consulting and in-person technical support to resolve network security crises such as disaster recovery. Progent's certified security consultants are in addition available to assist with jobs that require world-class security specialists to be on site, and Progent's most comprehensive security evaluation packages for enterprises include the participation of a team of certified security experts at your location.

• Emergency Security Services
  To get fast assistance with critical computer security issues, your business can access professional troubleshooting online from Progent's the security professionals available at Progent's Technical Response Center. Progent's emergency remote security support consultants are ready to provide efficient and economical assistance with security emergencies that are impacting the viability of your information system. Progent's accredited security consultants are certified to provide help for systems based on Microsoft Windows, Linux, Apple Mac, Sun, and major versions of UNIX. Progent's wide range of services addresses firewall expertise, email systems, protected system architecture, and data recovery. Progent's support team has been awarded the industry's most advanced security credentials including CISA and Certified Information Systems Security Professional. Progent also can provide immediate access to online Cisco CCIE network engineers who can deliver world-class support with complex network configuration problems.

Our System Has Been Attacked: What Can We Do?
In case you are currently faced with a security crisis and you have no formal response plan, refer to Progent's Emergency Remote Computer Support to find out how to receive fast assistance. Progent offers online help from skilled engineers and can escalate problems to high-level security specialists if required. Your company does not need to be a current Progent customer to get urgent support for a security breach, but you can sign up as a Progent customer in advance at no cost and your standing as a current client can save precious time when there is an emergency.

Typically, small companies have not created a response procedure in case of a security attack. This is unfortunate, since the damage from a serious security attack can be even more catastrophic for a small company than for a big enterprise. Progent's security engineers can assist your company to design an efficient recovery plan that minimizes the IT system disruption resulting from a security penetration. The formal incident response model promoted by GIAC is Progent's recommended method for responding to a serious security penetration.

Areas of Progent's Security Consulting Expertise
Managing data security plus staying ready for restoring vital data and systems following an attack demands an on-going program that entails an array of tools and processes. Progent's certified security experts can assist your business at all levels in your efforts to safeguard your information system, ranging from security audits to creating a comprehensive security program. Key areas covered by Progent's security consultants include Planning and Implementation, Information Recovery and Security Forensics, and Outsourced Protection from E-mail-Borne Threats.

• Designing, Implementing, and Testing Secure Environments
  Every business ought to have a carefully thought out security plan that incorporates both proactive and responsive activity. The pre-attack strategy is a collection of steps that helps to reduce vulnerabilities. The reactive strategy defines activities to assist IT staff to assess the losses resulting from a breach, repair the damage, document the experience, and restore business activity as quickly as feasible. Progent can advise you how to build protection into your business operations, configure scanning utilities, create and build a safe IT infrastructure, and propose processes and policies to enhance the protection of your information system. Progent's security professionals are available to help you to set up a firewall, design safe remote access to e-mail and information, and configure an effective virtual private network. If your company is looking for an affordable way for outsourcing your network security administration, Progent's 24x7 Network Support Options include automated online network tracking and fast response to emergencies.

• Data Recovery and Failure Analysis
  Progent has skill in recovering systems and servers that have been hacked, are quarantined, or have stopped working because of a security penetration. Progent can help determine the damage caused by the attack, return your company to ordinary functions, and recover information compromised owing to the event. Progent's security specialists can also perform a thorough forensic evaluation by examining activity logs and utilizing other advanced assessment tools. Progent's background with security problems minimizes your downtime and allows Progent to propose effective ways to avoid or mitigate new assaults.

• Outsourced Spam Blocking
  Progent has teamed with Postini to offer small companies E-Mail Guard, an outsourced service that intercepts spam and email-borne threats before they are able to breach your network firewall. Learn additional details about E-Mail Guard Managed Spam and Virus Blocking.

• Security Vulnerability Evaluation and Security Compliance Testing
  Progent provides expertise with security auditing software like Microsoft Baseline Security Analyzer or LANguard from GFI for performing a set of automatic system tests to identify potential security problems. Progent has broad experience with these and similar utilities and can assist your company to analyze audit results and react appropriately. Progent's security consultants also can perform web application validation and can conduct expert assessments of enterprise-wide security to confirm your organization's compliance with major global security specifications such as HIPAA, PCI, and ISO 17799. In addition, Progent can evaluate the strength of your wireless security covering stationary wireless equipment as well as mobile devices. Get the details concerning Progent's Security Vulnerability Evaluation and Security Compliance Testing.

• Security Inventory Bundles for Small Companies
  Progent has put together two ultra-affordable security inventory service packages designed to enable small companies to receive an objective network security evaluation from a certified security consultant. With Progent's External Security Inventory Checkup, an engineer administers an extensive test of your IT infrastructure from outside your firewall to uncover potential risks in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, a certified security professional runs a network scan from a secure machine inside your company firewall to evaluate the risk to internal assaults. The two security inventory services are configured and executed from a secured remote location. The project is managed by an engineer who has earned top security accreditations who produces a document that summarizes and analyzes the data collected by the scan and proposes practical improvements where call for.

• Security Vulnerability Assessment Bundles for Enterprises
  Progent's certified security consultants can provide a range of fixed-cost security assessment service packages designed for institutions who need to meet security standards demanded by state regulators or by customers. Progent's network security assessment service bundles give larger businesses a chance to receive an expert opinion about the quality of their protection profile. For every security assessment bundle, Progent engineers with top security credentials evaluate and report on collected data and provide recommendations for effective improvements. The different security evaluation bundles feature an extra-cost alternative for on-premise security engineers United States.

• Configuring MS ISA Server
  Microsoft ISA Server provides rules-based protection, enhanced performance, and easy administration of internetworking by providing both an advanced firewall and a Web acceleration mechanism coordinated with Microsoft Windows Server platform. The ISA Server firewall delivers extensive data filtering, control of connectivity policy, and traffic direction. The cache enhances system throughput by storing frequently accessed Web content. Progent's Microsoft ISA Server 2006 support expertise gives small companies assistance from network security engineers who know how to design and deploy a configuration that meets your protection needs without restricting network efficiency.

• Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN) and Wireless Consulting
  Progent can give you access to a Cisco Certified Internetwork Expert (CCIE) or certified CCNP to assist you to select, deploy, and maintain Cisco security solutions. Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can deliver world-class consulting support for Cisco's entire range of security and Virtual Private Network products such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, Aironet wireless access points, and Catalyst switches. Learn additional information about Cisco Security, Virtual Private Network and Wireless Support.

• Additional Firewall and Virtual Private Network (VPN) Technologies
  In addition to being expert in a wide array of network security solutions from Microsoft and Cisco Systems, Progent offers small and mid-size companies top-level engineering services for products from other major firewall and Virtual Private Network (VPN) suppliers such as:
  • Check Point Software Technologies Ltd
  • WatchGuard Technologies Inc
  • Juniper Networks Inc
  • SonicWALL Inc.
  • Symantec Corp

• Unannounced Penetration Checking Services
  Unannounced penetration testing is a valuable technique for helping businesses to understand how exposed their IT systems are to serious attacks by showing how thoroughly corporate protection procedures and technologies hold up against planned but unannounced penetration efforts launched by seasoned security specialists utilizing advanced hacking techniques. Get the details about Progent's Unannounced Penetration Testing Services.

• CISM Security Consulting Services
  CISM defines the core skills and worldwide standards of performance that computer security professionals are expected to achieve. CISM provides business management the assurance that consultants who have been awarded their CISM have the background and skill to offer effective security management and engineering support. Progent can offer a CISM-certified expert to assist your enterprise in critical security disciplines including information protection governance, risk management, data security process control, and crisis handling support. Get additional details concerning Progent's Certified Information Security Manager (CISM) Security Support Assistance.

• Certified Information Systems Security Professionals (CISSP) Security Support Services
  Progent's CISSP consultants are security engineers who have earned CISSP status as a result of verified professional work, extensive study, and formal testing. CISSP Certification indicates mastery of an international standard for information security. ANSI has granted the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Areas of knowledge included under CISSP include security administration practices, security architecture and test systems, connection permission systems, applications development security, operations security, hardware security, encryption, communications, Internet security, and business continuity planning. Find out more information about Progent's CISSP Support Services.

• Information Systems Security Architecture Professionals (ISSAP) Engineering Support for Protected Network Infrastructure
  Progent's ISSAP certified security consultants are experts who have been awarded ISSAP accreditation as a result of thorough examination and substantial experience. field experience with information security architecture. ISSAP security experts possess in-depth understanding of access control mechanisms and techniques, phone system and network protection, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-qualified security consultants can help your company with all phases of secure network architecture. Get additional information concerning Progent's ISSAP Certified Secure Network Architecture Engineering Services.

• CISA Professional Expertise
  The Certified Information Systems Auditor credential is a globally recognized qualification that signifies mastery in network security audit and control. Certified by ANSI, the CISA accreditation has candidates pass a comprehensive test given by the ISACA international professional association. Progent can provide the expertise of a CISA-certified security audit professional able to help businesses in the areas of information systems audit services, IT governance, network assets and infrastructure planned useful life, information technology service delivery, safeguarding data assets, and business continuity planning. Find out more details concerning Progent's Certified Information Systems Auditor Consulting Assistance.

• GIAC Professional Services
  Global Information Assurance Certification was founded in 1999 to certify the knowledge of information technology security engineers. GIAC's mission is to ensure that a certified security consultant possesses the skills appropriate to deliver support in vital categories of system, data, and application security. GIAC certifications are acknowledged by businesses and government organizations all over the world including and the United States National Security Agency. Progent can provide the assistance of GIAC certified consultants for any of the security services addressed within GIAC certification programs such as auditing IT infrastructure, incident response, intrusion detection, and web-based services security. Get additional details about Progent's GIAC Support Services.