For immediate assistance with data security issues, your company has access to world-class expertise remotely from Progent's certified security professionals. Progent's remote support staff is available at any time to offer effective and low-cost help with security emergencies that threaten the viability of your network. Progent's accredited engineers are qualified to provide help for environments based on Microsoft Windows, Linux, Mac, Solaris, and popular versions of UNIX. Progent's wide selection of consulting services encompasses firewall configuration, e-mail security, protected network architecture, and data recovery. Progent's technical support team has been awarded the world's top security certifications including GIAC (Global Information Assurance Certification) and CISSP.

Progent offers remote security support services on a by-the-minute basis with no minimum minutes and no extra charges for setup or after hours service. By charging by the minute and by delivering top level help, Progent's pricing structure keeps costs low and avoids situations where quick solutions result in big bills.

We've Been Attacked: What Can We Do?
If your network is now fighting a security crisis, refer to Progent's Urgent Remote Technical Help to see how to receive immediate assistance.

For organizations that have planned beforehand for an attack, the formal post-attack response model promoted by Global Information Assurance Certification is Progent's preferred method of responding to a major security attack.

Introduction to Small Business Security Expertise
Coordinating data protection as well as preparation for restoring critical data and systems after an attack demands an on-going program involving an array of technologies and processes. Progent's security experts can support your organization at whatever level in your attempt to protect your IT system, from security audits to designing a comprehensive security strategy. Key technologies covered by Progent's security engineers include Security Planning and Implementation, Information Restoration and Security Failure Analysis, and Managed Protection from Email-Based Attacks.

Designing and Building Protected Networks
Every company should develop a carefully considered security strategy that incorporates both preventive and reactive elements. The pre-attack plan is a collection of steps that helps to reduce vulnerabilities. The reactive plan specifies procedures to assist IT personnel to assess the damage resulting from an attack, remediate the damage, document the experience, and restore business functions as quickly as feasible. Progent can advise you how to incorporate security into your business processes. Progent can install scanning utilities, define and execute a secure network infrastructure, and propose processes and policies that will enhance the protection of your information system. Progent's security professionals are ready to help you to configure a firewall, design safe offsite access to email and information, and configure an effective virtual private network.

If your company is interested in an economical option for jobbing out your network security administration, Progent's Round-the-clock Monitoring Services include automated remote system tracking and immediate response to problems.

Data Recovery and Failure Analysis
Progent offers skill in restoring systems and computers that have been hacked, are quarantined, or have failed because of a security breakdown. Progent can show you how to assess the damage resulting from the attack, return your company to normal business operations, and recover data lost owing to the attack. Progent's security engineers can also oversee a comprehensive failure evaluation by examining event logs and utilizing a variety of advanced assessment techniques. Progent's background with security problems reduces your downtime and permits Progent to suggest efficient strategies to avoid or contain new attacks.

Outsourced Spam Filtering
Progent has teamed with Postini to offer small and midsize businesses E-Mail Guard, an outsourced service that blocks spam and email-borne viruses before they can breach your network firewall. Learn additional details concerning E-Mail Guard Managed Spam Filtering.

Special Security Expertise Offered by Progent
Progent's certified engineers can provide world-class expertise in vital facets of IT protection such as:

Security Vulnerability Audits and Security Compliance Assessment
Progent offers expertise with security evaluation software like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a variety of comprehensive network scans to identify potential security problems. Progent has broad experience with these and similar tools and can help you to understand assessment results and react efficiently. Progent's security engineers also offer web software validation and can perform thorough assessments of corporate-wide security to determine your company's compliance with major global security standards including FISMA, NIST, and ISO. In addition, Progent can evaluate the strength of your wireless protection covering stationary wireless equipment plus portable handsets. Read the details concerning Progent's Security Vulnerability Evaluation and Security Compliance Assessment.

Support for Microsoft Internet Security and Acceleration (ISA) Server
MS ISA Server offers policy-based security, enhanced performance, and simple management of internetworking by providing both an advanced firewall and a Web acceleration mechanism integrated with Microsoft's MS Windows 2003 Server platform. The ISA Server firewall provides extensive data filtering, management of connectivity policy, and traffic routing. The cache improves network performance by remembering frequently accessed Web content.

Progent's MS ISA Server 2006 support service gives small businesses the expertise of certified engineers who can plan and deploy a configuration that meets your protection requirements without restricting network efficiency.

Cisco PIX and ASA Firewall Consulting
Progent can give you access to a Cisco Certified Internetwork Expert (CCIE) or Cisco CCNP expert to show you how to choose, configure, and support Cisco PIX and ASA Firewalls. Read more details concerning Cisco PIX Firewall and ASA Firewall Consulting.

Cisco Security, Virtual Private Network and Wireless Expertise
Progent's Cisco CCIE engineers and Cisco CCNP experts can provide in-depth technical expertise for Cisco's entire family of security and VPN solutions such as PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module, protected high-speed and integrated services routers, Aironet wireless access points and bridges, and Catalyst family switches. Get additional information about Cisco Security, Virtual Private Network and Wireless Support.

Additional Firewall and Virtual Private Network Solutions
In addition to being expert in a broad range of protection technologies from Microsoft and Cisco, Progent offers small and mid-size organizations top-level support for products from other important firewall and Virtual Private Network (VPN) suppliers including:

  • Check Point Software Technologies
  • WatchGuard Technologies Inc
  • Juniper Networks
  • SonicWALL
  • Symantec Corp

    Unannounced Intrusion Checking Consulting
    Stealth intrusion checking is a valuable technique for helping companies to determine how vulnerable their networks are to potential attacks by testing how well network security processes and technologies hold up to authorized but unannounced penetration efforts launched by veteran security engineers using advanced intrusion methods. Get additional information concerning Progent's Stealth Penetration Assessment Services.

    Certified Information Security Manager (CISM) Security Support Services
    Certified Information Security Manager (CISM) defines the fundamental skills and international benchmarks of performance that computer security managers are expected to achieve. CISM offers business management the assurance that consultants who have earned their certification have the background and skill to offer efficient security administration and engineering support. Progent can offer a CISM expert to help your organization in key security areas including information protection governance, vulnerability management, data security process control, and incident handling support.

    Get additional details about Progent's Certified Information Security Manager (CISM) Security Consulting Expertise.

    CISSP Security Consulting Expertise
    Progent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have been awarded CISSP certification as a result of verified experience, rigorous study, and formal testing. CISSP Certification recognizes expertise in a worldwide standard for IT security. ANSI has given the CISSP status official recognition in the area of information security under ISO/IEC 17024. Areas of expertise included under CISSP include security administration practices, security architecture and test systems, access control systems, applications development security, operations security, physical security, cryptography, communications, Internet security, and disaster recovery planning.

    Read additional details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

    ISSAP Consulting Support for Protected Network Infrastructure
    Progent's ISSAP certified security consultants are experts who have earned ISSAP status following rigorous examination and extensive hands-on work with network security architecture. ISSAP consultants possess comprehensive knowledge of access control systems and techniques, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-qualified security specialists can help your company with all aspects of secure network architecture.

    Learn additional details about Progent's ISSAP Accredited Secure System Infrastructure Engineering Support.

    CISA Professional Services
    The Certified Information Systems Auditor (CISA) credential is a recognized qualification that represents mastery in network security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential requires that candidates pass an exhaustive examination administered by the ISACA international professional group. Progent offers the services of a CISA-certified security professional trained to help businesses in the fields of information systems audit services, information technology enforcement, systems and infrastructure lifecycle, IT support, protecting information assets, and disaster recovery planning.

    Read more details concerning Progent's CISA Support Services.

    GIAC (Global Information Assurance Certification) Professional Services
    GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of network security engineers. GIAC's goal is to verify that an accredited security consultant possesses the knowledge needed to provide support in critical categories of network, data, and software security. GIAC certifications are recognized by businesses and government organizations all over the world including and the U.S. NSA. Progent offers the support of certified professionals for any of the security services addressed under GIAC accreditation topics such as auditing perimeters, incident handling, traffic analysis, and web services security.

    Read additional information about Progent's Global Information Assurance Certification Consulting Assistance.

  • Contact Progent for Computer Security Support
    If you need network security consulting expertise, call Progent at 800-993-9400 or send email to security-help@progent.com.
















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