Overview of Progent's Security and Compliance Consulting Services
Progent's certified computer security and compliance professionals offer a wide range of support services intended to assist businesses of all sizes to detect and correct security vulnerabilities, block assaults, remediate any problems resulting from a breakdown of protection, and meet government mandates for protecting information and reporting incidents. Progent offers a choice of service delivery models:

  • As-needed online and on-premises assistance billed by the minute
  • Continual managed services invoiced at an affordable flat monthly fee
  • Set-price service packages for a one-time security and compliance evaluation
As-needed Security Support Services
After you sign up for Progent's services (signing up is free), you can get as-needed online or on-premises support from one of Progent security and compliance consultant. This traditional support model is essentially reactive and optimized for quickly taking care of technical issues that are impacting your network or that are beyond the scope of your in-house support personnel. Common examples include replacing a firewall appliance or VPN connection, installing a vital security update for a Cisco switch or router, setting up compliant access to a public cloud, or recovering from a ransomware assault. These security services are billed by the minute, which avoids the annoying case of getting large invoices for quick fixes.

Delivery alternatives for Progent's as-needed support services include:

  • Online Security Services
    The majority security-related issues can be handled online via a combination of phone support and an connection between Progent's Technical Response Center (TRC) and a client's network. Progent's Technical Response Center can provide remote security support by offering easy access to consultants with the background and resources to fix many of the most challenging problems quickly, keeping your support expenses low and minimizing downtime.
  • On-premises Security Support Services
    For instances where onsite assistance is required, Progent can dispatch a technical professional to major cities across the U.S. Progent can also send a security specialist with top certifications and world-class skills to any site in the country.
Progent's security consultants are qualified to support environments based on Windows, Linux, Mac, Sun Solaris, and popular versions of UNIX. Progent's broad array of services encompasses firewall configuration, email security, protected system architecture, and information recovery. Progent's technical support staff has earned the world's top security credentials including Certified Information Systems Auditor and Certified Information Systems Security Professional. Progent also can provide immediate access to remote Cisco-certified CCIE network infrastructure consultants who can provide advanced assistance with complex network technology problems.

ProSight Fixed-price Managed Services for Information Assurance
Progent's value-priced ProSight line of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services available from Progent include:

  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior machine learning technology to defend endpoints as well as servers and VMs against modern malware attacks like ransomware and email phishing, which routinely escape legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to automate the complete threat lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge tools packaged within one agent accessible from a unified control. Progent's security and virtualization consultants can assist you to design and configure a ProSight ESP environment that meets your organization's specific needs and that allows you demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate action. Progent can also assist your company to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. For a low monthly cost, ProSight DPS automates your backup activities and enables fast recovery of vital files, applications and VMs that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's cloud backup specialists can provide world-class support to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical information. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of leading data security companies to deliver web-based control and world-class security for all your email traffic. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a first line of defense and keeps most threats from reaching your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter. Learn more about Progent's ProSight Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, optimize and debug their connectivity hardware such as routers, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating complex network management processes, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, finding appliances that need important software patches, or isolating performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by checking the health of critical computers that drive your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so that all looming problems can be resolved before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and managed by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the apps. Because the system is virtualized, it can be moved immediately to a different hosting solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to obtain an objective evaluation of the overall health of their information system. Based on some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the configuration of your essential infrastructure assets conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI like a more manageable Active Directory (AD) system. Both also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with data security requirements, higher utilization of network resources, quicker troubleshooting, more dependable backup and restore, and higher availability. See more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone discussion with a Progent backup/recovery consultant. The interview is designed to help evaluate your company's preparedness either to stop or recover rapidly after a ransomware attack. Progent will consult with you personally to gather information concerning your existing antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy an efficient AV and backup system that meets your business needs. For details, see Progent's ProSight Ransomware Preparedness Report.

Fixed-price Security Evaluation and Verification Bundles
Progent offers a variety of set-price security and compliance evaluation packages that provide exceptional value by deploying Progent's advanced system monitoring software plus Progent's technical skills to produce an objective and comprehensive assessment of your IT environment security posture.

  • Security Inventory Service Bundles for Small Businesses
    Progent offers two ultra-affordable security inventory service packages designed to enable small businesses to obtain an objective security assessment from a certified security engineer. With Progent's External Security Inventory Scan, a consultant administers an extensive assessment of your network from outside your corporate firewall to determine potential gaps in the security profile you expose to the public. With Progent's Internal Security Inventory Scan, a certified security expert runs a network scan from an authorized computer within your corporate firewall to evaluate your vulnerability to inside threats. These two security inventory scanning services are configured and run from a secured external site. The project is administered by a consultant who has earned advanced security certifications and who produces a document that describes and interprets the information captured by the security scan and recommend various enhancements where required.
  • Security Vulnerability Assessment Packages for Enterprises
    Progent has developed three levels of fixed-price security assessment service packages intended for enterprises who need to meet security standards required by government or industry agencies. Progent's security evaluation service bundles offer larger organizations an opportunity to obtain a professional assessment at the strength of their security profile. For every security evaluation package, Progent consultants with top security credentials study and report on collected data and offer recommendations for cost-effective remediation. All the network security audit bundles include an added-cost option for on-premises engineers anywhere in the U.S.
  • Stealth Penetration Testing Services
    Stealth penetration testing, often called PEN testing, is a critical tool for allowing organizations to determine how vulnerable their IT environments are to current-generation attacks. Progent's stealth penetration testing services check how well your existing security procedures and technologies stand up to authorized but unannounced intrusion attempts launched by Progent's certified security specialists using cutting-edge hacking methods. Find out about Progent's stealth penetration testing services.
Our System Has Been Hacked: What Should We Do?
Network Security ConsultantsIf your business is now fighting a security crisis and you have no formal response procedure, go to Progent's Online Technical Support to find out how to receive immediate assistance. Progent provides online help from skilled network technicians and can escalate problems to high-level security experts if required. Your organization does not have to be a registered Progent client to get urgent support for a security breach, but you can register as a Progent client ahead of time at no cost and your status as a current customer can save precious time during a crisis.

Usually, smaller organizations have not documented a recovery plan in the event of a successful security breach. This is not good, since the cost of a successful security assault can be more catastrophic for a small company than for a large enterprise. Progent's security specialists can assist your company to create an effective recovery and event reporting procedure that minimizes the network disruption resulting from a security breach. The step-by-step incident handling model outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method for handling a serious security incident.

High-value Security Expertise Offered by Progent
Progent's veteran engineers can provide specialized help in vital facets of network compliance including:

  • Information Risk Evaluation and Security Compliance Assessment
    Progent offers expertise with information risk evaluation tools like MS Baseline Security Analyzer and LANguard for performing a set of automatic network scans to reveal possible security gaps. Progent has extensive experience with monitoring tools and can help you to understand assessment results and react efficiently. Progent's security consultants also provide web software testing and can conduct thorough evaluation of corporate-wide security to confirm your organization's compliance with major global security standards such as FISMA, PCI, and ISO 17799. In addition, Progent can assess the strength of your wireless security including fixed wireless equipment as well as mobile handsets. Learn more details about Progent's Vulnerability Evaluation and Security Compliance Assessment.
  • Designing, Implementing, and Testing Protected Networks
    Every company should develop a carefully thought out security plan that includes both preventive and responsive steps. The proactive plan is a collection of precautions that works to reduce vulnerabilities. The post-attack strategy defines activities to assist security staff to evaluate the losses resulting from a breach, remediate the damage, document the event, and restore business activity as quickly as feasible. Progent can advise you how to design security into your business operations, install auditing software, create and implement a safe computer architecture, and propose procedures and policies to maximize the protection of your network. Progent's security professionals are available to help you to set up a firewall, design safe online and mobile connectivity to email and files, and install an efficient VPN. If your company is looking for an affordable option for jobbing out your security management, Progent's 24x7 Monitoring Options include automated remote system tracking and immediate resolution of problems.
  • Data Restoration and Security Forensics
    Progent offers skill in recovering systems and servers that have been hacked, are quarantined, or have failed following a security breach. Progent can help determine the damage resulting from the attack, restore ordinary business operations, and retrieve data lost owing to the assault. Progent's security specialists can also manage a thorough failure analysis by going over activity logs and using a variety of proven forensics tools. Progent's experience with security issues minimizes your downtime and allows Progent to recommend effective ways to avoid or mitigate future attacks.
  • Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Firewalls, and PIX Firewalls Configuration and Debugging
    Cisco CCIE Security ExpertsThe new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. After Cisco's purchase of Sourcefire, the whole family of Cisco ASA 5500-X firewalls can be provisioned to enable Firepower Services, based on Sourcefire's Snort product, which is the market's most deployed network intrusion protection system (IPS). Firepower services provide enhanced features including advanced malware protection (AMP), URL filtering, real-time threat analytics, and security automation. Progent's Cisco-qualified CCIE network experts can assist your company to manage your current PIX or Cisco ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your business to design, configure, optimize, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services. Learn additional details about ASA 5500-X Firewalls with Firepower configuration and troubleshooting services.
  • Additional Firewall and VPN Solutions
    In addition to supporting a wide array of protection technologies from Microsoft and Cisco, Progent can provide small and mid-size companies top-level engineering services for technologies from other major firewall and VPN vendors such as:
  • SIEM Security Information and Event Management Solutions
    Security information and event management (SIEM) software and services are intended to make sense the enormous amounts of information represented by security event logs created by multiple sources including network infrastructure appliances, servers, and application software and monitoring tools. SIEM applications analyzes the security event records from these various sources and produces summary reports of security incidents as mandated by state regulations and business compliance standards. Progent's GIAC-certified computer security consultants and Cisco CCIE certified network consultants can help businesses to plan, install and operate a SIEM system that helps them to understand the behavior of security incidents and comply with security incident reporting regulations. (See Progent's SIEM solutions.)
Progent's Security Certifications
Progent's security engineers have earned some of the most respected accreditations offered in the industry. All of these accreditations demand extensive examinations and demonstrated field experience to ensure that candidates have mastered a significant body of security information and methodologies and can provide advanced solutions to computer environments of any size.
  • Certified Information Security Manager (CISM) Security Support Services
    Certified Information Security Manager identifies the core skills and worldwide standards of performance that information technology security professionals are expected to achieve. CISM provides executive management the assurance that those who have been awarded their CISM have the experience and knowledge to offer effective security administration and engineering services. Progent can provide a CISM-certified consultant to assist your enterprise in vital security areas such as information security governance, vulnerability assessment, data security process control, and crisis response management. Get additional details about Progent's CISM Security Support Expertise.

  • CISSP Security Support Services
    Progent's CISSP consultants are security specialists who have been awarded CISSP certification as a result of demonstrated experience, extensive study, and exhaustive testing. CISSP Certification indicates expertise in an international standard for information security. American National Standards Institute has given the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Areas of expertise included within CISSP include security management practices, security design and models, connection control methodology, software development security, operations security, hardware security, cryptography, telecommunications, network security, and disaster recovery planning. Find out the details concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.

  • CISSP-ISSAP Cybersecurity Architecture Consulting Support Services
    Progent's CISSP-ISSAP qualified cybersecurity architecture consultants have been awarded ISSAP accreditation after rigorous testing and significant experience. field experience with network security design. ISSAP security experts have comprehensive understanding of access management systems and techniques, phone system and network security, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security integration. Progent's CISSP-ISSAP-certified security specialists can help your business with all phases of secure network architecture. Get additional details about Progent's ISSAP Certified Protected IT Infrastructure Consulting Services.

  • Certified Information Systems Auditor (CISA) Support Expertise
    The Certified Information Systems Auditor (CISA) accreditation is a globally recognized qualification that indicates expertise in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo a comprehensive test administered by the ISACA international professional association. Progent offers the expertise of a CISA-qualified security consultant trained to assist companies in the areas of IS audit process, IT governance, network assets and architecture planned useful life, IT support, protecting data resources, and disaster recovery preparedness. Get more details about Progent's CISA Support Assistance.

  • CRISC IT Risk Mitigation Specialists
    The CRISC certification program was established by ISACA in 2010 to validate a consultant's skills to design, deploy, and support IS controls to reduce network risk. Progent offers the expertise of a CRISC-certified consultant to help you to develop and carry out a business continuity or disaster recovery plan that follows industry best practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget. Progent's network risk mitigation expertise is a good fit the support available from Progent's CISA-qualified consultants for impartially auditing your IT management design and with the services of Progent's CISM experts for designing security policies. Get the details about Progent's CRISC-certified IT Risk Management Support.

  • Global Information Assurance Certification Support Expertise
    GIAC was founded in 1999 to validate the knowledge of information technology security engineers. GIAC's mission is to verify that an accredited security consultant has the knowledge appropriate to provide support in vital areas of system, information, and application software security. GIAC certifications are recognized by companies and government organizations throughout the world including and the U.S. National Security Agency. Progent can provide the support of GIAC certified security engineers for any of the security disciplines addressed under GIAC accreditation programs such as auditing security systems, security incident handling, intrusion detection, and web-based application security. Find out additional information concerning Progent's GIAC Consulting Assistance.
Get in Touch with Progent for Network Security Help
If you're trying to find security engineering help, call Progent at 800-993-9400 or refer to Contact Progent.

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