For fast assistance with data security issues, your company can find world-class troubleshooting remotely by contacting Progent's security engineers. Progent's online support staff is available round the clock to provide effective and affordable help with security crises that threaten the productivity of your information system. Progent's accredited consultants are qualified to support environments based on Microsoft Windows, Linux, Macintosh, Sun, and popular versions of UNIX. Progent's wide selection of services addresses firewall configuration, email security, protected system design, and data recovery. Progent's support team has been awarded the industry's top security accreditations including Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional.

Progent offers online security support services on a by-the-minute model with no minimum call duration and without additional fees for sign-up or after hours service. By billing by the minute and by delivering world-class help, Progent's billing policy keeps expenses low and avoids situations where simple fixes result in major bills.

We've Been Attacked: What Do We Do?
If your network is now fighting a security emergency, go to Progent's Emergency Online Technical Support to learn how to get immediate help.

For companies who have prepared in advance for being hacked, the step-by-step post-attack handling procedure outlined by GIAC (Global Information Assurance Certification) is Progent's approved method of handling a serious security incident.

Introduction to Small Business Security Support Services
Coordinating network security plus staying ready for restoring critical information and systems after an attack requires an on-going effort involving an array of technologies and processes. Progent's certified experts can assist your organization at any level in your attempt to protect your information network, ranging from security evaluation to creating a complete security program. Some technologies supported by Progent's security consultants include Security Planning and Prevention, Information Restoration and Security Forensics, and Managed Protection from Email-Based Attacks.

Planning and Building Protected Environments
Every business ought to have a thoroughly considered security strategy that incorporates both preventive and reactive elements. The pre-attack strategy is a set of steps that helps to reduce security holes. The post-attack plan defines procedures to assist security personnel to inventory the damage resulting from a breach, repair the damage, record the event, and restore network activity as soon as possible. Progent can advise you how to incorporate protection into your company processes. Progent can set up auditing utilities, define and execute a secure computer infrastructure, and recommend processes and policies that will optimize the protection of your computing environment. Progent's security professionals are available to help you to set up a firewall, design safe offsite access to e-mail and data, and configure an effective VPN.

If you are looking for an affordable option for outsourcing your network security management, Progent's 24x7 Network Support Packages feature continual online system monitoring and immediate response to problems.

Data Recovery and Failure Analysis
Progent has skill in restoring systems and computers that have been compromised, are in question, or have stopped working because of a security attack. Progent can show you how to determine the damage caused by the assault, restore normal functions, and retrieve information lost owing to the event. Progent's security engineers can also perform a comprehensive failure evaluation by going over activity logs and utilizing a variety of advanced forensics tools. Progent's experience with security consulting minimizes your off-air time and allows Progent to propose effective ways to prevent or mitigate new attacks.

Managed Spam Blocking
Progent has teamed with Postini to provide small and midsize companies E-Mail Guard, a managed service that intercepts spam and email attacks before they can penetrate your network firewall. Find out the details concerning E-Mail Guard Managed Spam and Virus Blocking.

Specialized Security Expertise Available from Progent
Progent's certified engineers can provide world-class support in vital areas of IT protection including:

Vulnerability Evaluation and Compliance Testing
Progent provides experience with security auditing software such as Microsoft Baseline Security Analyzer and LANguard for conducting a variety of automatic network tests to identify possible security holes. Progent has broad experience with these tools and can assist your company to analyze audit reports and respond appropriately. Progent's security consultants also provide web application validation and can perform expert evaluation of enterprise-wide security to assess your company's compliance with major industry security standards including HIPPA, NIST, and ISO 17799. Also, Progent can evaluate the effectiveness of your wireless protection including fixed wireless appliances as well as portable handsets. Read the details concerning Progent's Security Vulnerability Audits and Compliance Assessment.

Consulting for Microsoft Internet Security and Acceleration (ISA) Server
Microsoft Internet Security and Acceleration (ISA) Server 2006 provides policy-based security, improved performance, and simple management of complex networks by incorporating both a firewall and a Web cache server integrated with Microsoft's Microsoft Windows 2003 Server operating system. The ISA Server firewall delivers extensive security filtering, control of access rights, and traffic direction. The Web cache enhances network throughput by remembering frequently requested Web data.

Progent's Microsoft Internet Security and Acceleration (ISA) Server consulting service provides small companies assistance from certified professionals who can plan and deploy a solution that meets your protection needs while avoiding restricting system efficiency.

Cisco PIX and ASA Firewall Consulting
Progent can offer the services of a Cisco Certified Internetwork Expert (CCIE) or Cisco CCNP expert to assist you to choose, deploy, and support Cisco PIX Firewalls and ASA Firewalls. Get more information concerning Cisco PIX Firewall and ASA Firewall Expertise.

Cisco Protection, VPN and Wireless Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide world-class technical expertise for Cisco's entire range of protection and VPN solutions such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM, protected broadband and IS routers, wireless access points and bridges, and Catalyst family switches. Read more information about Cisco Security, Virtual Private Network and Wireless Support.

Other Firewall and Virtual Private Network (VPN) Technologies
In addition to being expert in a wide range of protection technologies from Microsoft and Cisco, Progent offers small and mid-size organizations top-level engineering services for technologies from other popular firewall and VPN vendors such as:

Check Point Software

WatchGuard Technologies

Juniper

SonicWALL

Symantec Corp

Stealth Penetration Testing Consulting
Unannounced intrusion testing is a valuable technique for helping companies to find out how vulnerable their IT systems are to real-world threats by testing how thoroughly corporate protection processes and technologies hold up against planned but unpublicized penetration efforts launched by veteran security specialists utilizing the latest hacking techniques. Find out more details concerning Progent's Unannounced Intrusion Testing Consulting.

CISM Security Support Services
Certified Information Security Manager (CISM) defines the core skills and worldwide standards of performance that information technology security professionals are required to master. CISM offers business management the confidence that consultants who have earned their CISM possess the background and skill to offer effective security administration and engineering support. Progent can offer a CISM consultant to help your organization in critical security areas including data protection governance, risk management, information protection program management, and incident response management.

Learn additional details about Progent's Certified Information Security Manager Security Support Expertise.

CISSP Security Support Services
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have been awarded CISSP status through demonstrated professional work, extensive study, and formal testing. CISSP qualification recognizes mastery of a worldwide standard for IT security. ANSI has granted the CISSP credential official recognition in the field of information security under ISO/IEC 17024. Areas of knowledge covered within CISSP include security administration practices, security design and models, access control methodology, applications development security, operations security, physical security, cryptography, telecommunications, Internet security, and disaster recovery planning.

Find out additional information concerning Progent's CISSP Consulting Expertise.

ISSAP Consulting Services for Protected System Infrastructure
Progent's ISSAP qualified security consultants are experts who have earned ISSAP accreditation after rigorous testing and extensive experience. field experience with network security architecture. ISSAP consultants possess in-depth understanding of access management systems and techniques, telecommunications and network security, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security experts can assist your company with all phases of secure network architecture.

Read the details concerning Progent's ISSAP Accredited Secure System Infrastructure Consulting Services.

Certified Information Systems Auditor Professional Expertise
The CISA credential is a prestigious qualification that signifies expertise in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential has candidates pass a comprehensive test given by the ISACA professional association. Progent offers the expertise of a CISA-certified security engineer able to assist businesses in the areas of IS audit process, information technology governance, systems and infrastructure planned useful life, IT service delivery, protecting information resources, and business continuity preparedness.

Read the details about Progent's CISA Support Expertise.

Global Information Assurance Certification Professional Expertise
Global Information Assurance Certification was founded in 1999 to certify the skill of information technology security experts. GIAC's goal is to ensure that a certified security consultant has the skills appropriate to deliver support in key areas of system, information, and application security. GIAC certifications are recognized by businesses and government organizations throughout the world including and the United States NSA. Progent can provide the support of certified professionals for any of the network security services covered within GIAC accreditation programs including assessing networks, security incident response, traffic analysis, and web application security.

Learn more details about Progent's GIAC (Global Information Assurance Certification) Professional Assistance.

Contact Progent for Computer Security Expertise
If you're trying to find security help, telephone Progent at 800-993-9400 or email Progent at security-help@progent.com.