To get urgent assistance with data security problems, your business can find world-class expertise remotely from Progent's security engineers. Progent's remote support staff is available round the clock to offer effective and economical help with security emergencies that are impacting the productivity of your IT network. Progent's accredited engineers are certified to support systems powered by Microsoft, Linux, Apple, Sun Solaris, and major versions of UNIX. Progent's broad selection of consulting services covers firewall expertise, e-mail systems, protected system design, and data restoration. Progent's technical support staff has earned the world's top security accreditations including Certified Information Security Manager (CISM) and CISSP.

Progent offers remote security support services on a per-minute model without minimum minutes and without additional charges for setup or off-hour service. By charging per minute and by delivering top level support, Progent's pricing model keeps costs under control and avoids scenarios where quick solutions turn into major expenses.

Our System Has Been Attacked: What Can We Do Now?
In case your network is now faced with a security crisis, refer to Progent's Urgent Online Network Help to find out how to get immediate assistance.

For businesses who have planned carefully for an attack, the step-by-step incident response procedure promoted by Global Information Assurance Certification is Progent's recommended method of handling a major security attack.

Overview of Security Support Services
Coordinating data security as well as preparation for recovering vital information and systems following an attack demands a continual effort that entails a variety of technologies and procedures. Progent's certified security experts can help your organization at whatever level in your efforts to secure your information network, from security evaluation to designing a comprehensive security program. Some technologies supported by Progent's security engineers include Planning and Implementation, Data Restoration and Security Failure Analysis, and Managed Filtering of Email-Borne Attacks.

Planning and Implementing Protected Networks
Every business should have a thoroughly thought out security strategy that incorporates both preventive and reactive activity. The pre-attack strategy is a set of steps that helps to reduce security holes. The post-attack strategy defines activities to assist IT personnel to assess the damage resulting from an attack, repair the damage, record the experience, and revive business activity as soon as possible. Progent can advise you how to design protection into your business operations. Progent can install auditing software, create and build a secure IT infrastructure, and recommend processes and policies to maximize the protection of your network. Progent's security experts are ready to assist you to set up a firewall, design protected remote access to e-mail and data, and install an effective virtual private network.

If you are interested in an affordable way for outsourcing your security administration, Progent's 24x7 Monitoring Options include non-stop remote network monitoring and immediate resolution of problems.

Data Recovery and Failure Analysis
Progent has expertise in restoring systems and computers that have been hacked, are in question, or have failed following a security breach. Progent can help assess the losses caused by the assault, restore normal functions, and recover data compromised as a result of the breach. Progent's security specialists can also perform a thorough forensic evaluation by examining event logs and utilizing a variety of proven assessment tools. Progent's background with security problems minimizes your downtime and permits Progent to propose effective ways to avoid or contain new assaults.

Outsourced Spam Filtering
Progent has partnered with Postini to provide small and midsize companies E-Mail Guard, an outsourced service that stops spam and e-mail viruses before they can breach your network firewall. Read additional details about E-Mail Guard Managed Spam Filtering.

Special Security Expertise Available from Progent
Progent's certified security engineers offer unique specialized help in vital facets of network security such as:

Vulnerability Evaluation and Security Compliance Testing
Progent offers experience with security auditing utilities such as Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a set of automatic network scans to uncover possible security problems. Progent has extensive experience with scanning utilities and can help your company to understand audit reports and respond efficiently. Progent's certified security consultants also can perform web software validation and can perform expert assessments of enterprise-wide security to assess your company's compliance with important global security specifications including HIPPA, NIST, and ISO 17799. Also, Progent can evaluate the strength of your wireless security including fixed wireless equipment as well as portable devices. Find out more details concerning Progent's Security Vulnerability Audits and Security Compliance Assessment.

Setting up MS ISA Server 2006
MS ISA Server provides rules-based security, enhanced throughput, and simple management of complex networks by incorporating both a firewall and a Web acceleration server coordinated with Microsoft's Windows 2003 Server operating system. The ISA Server firewall delivers extensive security filtering, control of access rights, and traffic direction. The cache enhances system performance by storing repeatedly accessed Web data.

Progent's MS ISA Server 2006 support service provides small and midsize businesses assistance from security engineers who know how to plan and deploy a configuration that supports your protection needs while avoiding restricting system productivity.

Cisco PIX Firewall and ASA Firewall Help
Progent can give you access to a Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional to assist you to select, deploy, and support Cisco PIX Firewalls and ASA Firewalls. Find out more details about Cisco PIX and ASA Firewall Support.

Cisco Protection, Virtual Private Network (VPN) and Wireless Consulting
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can deliver in-depth consulting support for Cisco's complete family of security and Virtual Private Network (VPN) products such as PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, wireless access points and bridges, and Catalyst family switches. Find out more details concerning Cisco Protection, Virtual Private Network and Aironet Wireless Help.

Additional Firewall and Virtual Private Network (VPN) Consulting Services
In addition to supporting a broad range of protection technologies from Microsoft and Cisco Systems, Progent can provide small businesses expert engineering services for solutions from other important firewall and Virtual Private Network vendors including:

  • Check Point Software
  • WatchGuard Technologies
  • Juniper Networks
  • SonicWALL
  • Symantec

    Stealth Intrusion Checking Services
    Stealth intrusion testing is a key technique for helping businesses to determine how exposed their IT systems are to potential threats by revealing how thoroughly network security policies and technologies hold up against planned but unannounced penetration efforts launched by seasoned security specialists utilizing advanced intrusion techniques. Read additional details about Progent's Unannounced Penetration Testing Consulting.

    Certified Information Security Manager Security Support Services
    Certified Information Security Manager defines the fundamental skills and international benchmarks of performance that computer security managers are expected to master. It provides business management the assurance that consultants who have been awarded their CISM have the experience and knowledge to offer efficient security administration and consulting support. Progent can provide a CISM expert to help your organization in vital security disciplines including information security governance, risk assessment, information security program management, and incident handling management.

    Find out the details concerning Progent's CISM Security Consulting Assistance.

    Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
    Progent's CISSP consultants are security specialists who have earned CISSP certification through verified experience, extensive study, and formal examination. CISSP Certification recognizes expertise in a worldwide standard for IT security. ANSI has granted the CISSP status official recognition in the area of IT security under ISO/IEC 17024. Areas of expertise included within CISSP include security management practices, security architecture and models, connection control systems, software development security, operations security, physical security, cryptography, communications, Internet security, and business continuity planning.

    Learn additional information concerning Progent's CISSP Consulting Expertise.

    Information Systems Security Architecture Professionals (ISSAP) Engineering Support for Protected Network Infrastructure
    Progent's ISSAP certified security experts are consultants who have been awarded ISSAP certification following thorough examination and extensive experience. field experience with information security architecture. ISSAP consultants have acquired in-depth understanding of access control systems and techniques, phone system and network security, cryptography, requirements analysis, business continuity and disaster recovery, and physical security. Progent's ISSAP-qualified security experts can help your company with all phases of secure network architecture.

    Find out additional details about Progent's ISSAP Accredited Protected Network Infrastructure Engineering Services.

    Certified Information Systems Auditor Consulting Services
    The CISA accreditation is a recognized qualification that signifies mastery in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential requires that candidates undergo an exhaustive test administered by the ISACA international professional association. Progent offers the expertise of a CISA-qualified security engineer able to help companies in the areas of IS audit process, IT governance, network assets and architecture lifecycle, information technology support, safeguarding information assets, and disaster recovery preparedness.

    Find out additional details about Progent's CISA Support Assistance.

    GIAC (Global Information Assurance Certification) Support Services
    GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of network security engineers. GIAC's goal is to ensure that an accredited security consultant has the knowledge necessary to deliver support in critical categories of system, data, and application software security. GIAC certifications are acknowledged by companies and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent offers the assistance of certified professionals for any of the network security capabilities covered under GIAC accreditation programs including auditing security systems, security incident response, intrusion detection, and web application security.

    Find out the details concerning Progent's GIAC Support Services.

  • Contact Progent for Computer Security Support
    If you want security support services, phone Progent at 800-993-9400 or send email to security-help@progent.com.
















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