For fast help with data security problems, your company can find world-class expertise remotely by contacting Progent's security professionals. Progent's remote support staff is ready round the clock to provide effective and low-cost help with security emergencies that threaten the productivity of your network. Progent's accredited consultants are certified to provide help for environments based on Microsoft, Linux, Mac, Sun Solaris, and major derivatives of UNIX. Progent's wide range of services encompasses firewall expertise, email security, secure system design, and data restoration. Progent's support staff has been awarded the world's top security credentials including Global Information Assurance Certification and Certified Information Systems Security Professional (CISSP).

Progent provides online security support on a per-minute model with no minimum minutes and without additional charges for setup or off-hour service. By charging per minute and by providing world-class support, Progent's pricing policy keeps costs low and eliminates scenarios where simple fixes turn into big expenses.

Our System Has Been Attacked: What Can We Do Now?
If you are now experiencing a security crisis, go to Progent's Urgent Online Technical Support to learn how to receive immediate aid.

For businesses that have prepared beforehand for being hacked, the formal post-attack handling model outlined by GIAC (Global Information Assurance Certification) is Progent's approved method of handling a serious security incident.

Overview of Progent's Security Support Services
Coordinating data security and preparedness for restoring critical data and functions following a security breach requires a continual effort involving a variety of tools and processes. Progent's certified security engineers can support your business at whatever level in your attempt to secure your information system, from security assessments to creating a complete security strategy. Important areas covered by Progent's experts include Security Planning and Prevention, Data Restoration and Security Forensics, and Outsourced Filtering of Email-Borne Attacks.

Designing and Implementing Protected Networks
Any organization should have a thoroughly considered security strategy that includes both preventive and reactive steps. The proactive plan is a set of precautions that works to reduce security holes. The reactive strategy defines procedures to help security personnel to inventory the losses resulting from a breach, repair the damage, document the event, and revive network functions as quickly as feasible. Progent can advise you how to design protection into your business processes. Progent can install scanning software, create and execute a secure IT infrastructure, and recommend procedures and policies that will maximize the protection of your network. Progent's security professionals are available to assist you to set up a firewall, design protected online and mobile access to e-mail and information, and configure an effective virtual private network (VPN).

If your company is looking for an economical way for outsourcing your network security management, Progent's Round-the-clock Monitoring Packages feature continual remote server tracking and fast resolution of problems.

Data Recovery and Failure Analysis
Progent provides expertise in restoring systems and computers that have been hacked, are quarantined, or have ceased to function as a result of a security breakdown. Progent can show you how to evaluate the losses resulting from the assault, return your company to normal functions, and recover data lost owing to the assault. Progent's certified engineers can also perform a thorough failure evaluation by going over activity logs and utilizing other advanced assessment techniques. Progent's experience with security problems reduces your downtime and allows Progent to recommend effective ways to prevent or contain future attacks.

Outsourced Spam and Virus Filtering
Progent has partnered with Postini to offer small and midsize businesses E-Mail Guard, an outsourced service that intercepts spam and e-mail threats before they are able to breach your corporate firewall. Learn additional details about E-Mail Guard Outsourced Spam and Virus Blocking.

Special Security Expertise Offered by Progent
Progent's seasoned engineers offer world-class support in vital areas of network protection including:

Vulnerability Audits and Compliance Assessment
Progent offers expertise with security evaluation utilities such as Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a variety of comprehensive system scans to reveal potential security problems. Progent has broad experience with scanning tools and can assist you to analyze audit results and respond efficiently. Progent's certified security consultants also offer web application testing and can conduct expert evaluation of enterprise-wide security to determine your company's compliance with important industry security standards such as HIPPA, NIST, and ISO. Also, Progent can evaluate the effectiveness of your wireless protection including fixed wireless equipment as well as portable handsets. Find out additional information about Progent's Vulnerability Audits and Compliance Assessment.

Setting up Microsoft ISA Server 2006
MS ISA Server provides rules-based protection, improved throughput, and simple administration of complex networks by providing both an advanced firewall and a Web acceleration mechanism coordinated with Microsoft's Microsoft Windows Server platform. The firewall provides comprehensive security filtering, management of connectivity policy, and traffic direction. The cache improves system throughput by storing repeatedly accessed Web content.

Progent's Microsoft Internet Security and Acceleration (ISA) Server 2006 engineering expertise gives small businesses assistance from security professionals who can plan and deploy a configuration that matches your protection needs without restricting network efficiency.

Cisco PIX Firewall and ASA Firewall Consulting
Progent can give you access to a Cisco CCIE engineer or Cisco Certified Network Professional to help you to select, deploy, and support Cisco PIX Firewalls and ASA Firewalls. Read additional information about Cisco PIX Firewall and ASA Firewall Help.

Cisco Security, Virtual Private Network (VPN) and Wireless Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can deliver in-depth consulting expertise for Cisco's complete range of security and VPN solutions including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM, protected broadband and integrated services routers, wireless access points, and Catalyst switches. Read more information concerning Cisco Security, Virtual Private Network and Wireless Support.

Additional Firewall and Virtual Private Network Solutions
In addition to being expert in a wide array of protection solutions from Microsoft and Cisco, Progent offers small and mid-size businesses top-level support for security products from other major firewall and VPN suppliers including:

  • Check Point Software Technologies Ltd
  • WatchGuard Technologies
  • Juniper
  • SonicWALL
  • Symantec Corp

    Unannounced Intrusion Testing Services
    Stealth penetration checking is a valuable method for helping businesses to understand how exposed their networks are to serious threats by testing how well corporate security policies and mechanisms hold up to planned but unannounced penetration efforts launched by seasoned security engineers utilizing the latest hacking techniques. Learn additional details about Progent's Stealth Intrusion Testing Services.

    CISM Security Support Expertise
    Certified Information Security Manager (CISM) identifies the fundamental competencies and worldwide standards of service that computer security professionals are required to achieve. CISM offers business management the confidence that those who have been awarded their CISM possess the background and knowledge to offer effective security administration and consulting support. Progent can provide a CISM-certified support professional to assist your enterprise in vital security disciplines including information security governance, risk assessment, information protection process management, and crisis handling support.

    Find out additional information concerning Progent's Certified Information Security Manager Security Support Assistance.

    CISSP Security Consulting Expertise
    Progent's CISSP experts are security engineers who have been awarded CISSP accreditation through demonstrated experience, extensive study, and exhaustive testing. CISSP qualification indicates mastery of a worldwide standard for information security. American National Standards Institute has granted the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Fields of expertise covered within CISSP include security administration procedures, security architecture and test systems, access permission methodology, software development security, business processes security, physical security, cryptography, communications, Internet security, and disaster recovery planning.

    Learn more details concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Services.

    Information Systems Security Architecture Professionals (ISSAP) Engineering Services for Secure Network Architecture
    Progent's ISSAP qualified security experts are consultants who have been awarded ISSAP certification after rigorous testing and significant hands-on work with information security design. ISSAP security experts possess in-depth knowledge of access control mechanisms and methodologies, phone system and network security, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-qualified security experts can help your business with all aspects of architecture security.

    Learn more information concerning Progent's ISSAP Accredited Secure Network Infrastructure Engineering Support.

    Certified Information Systems Auditor Support Expertise
    The Certified Information Systems Auditor accreditation is an important achievement that indicates mastery in information system security auditing. Certified by ANSI, the CISA credential has candidates pass a comprehensive examination given by the ISACA professional group. Progent offers the expertise of a CISA-certified security audit professional able to assist companies in the fields of IS audit process, information technology enforcement, systems and infrastructure planned useful life, information technology support, safeguarding data resources, and business continuity planning.

    Get more information about Progent's CISA Professional Services.

    GIAC Support Expertise
    Global Information Assurance Certification was founded in 1999 to validate the skill of information technology security experts. GIAC's mission is to assure that an accredited security consultant possesses the knowledge appropriate to provide services in vital categories of system, information, and application security. GIAC certifications are acknowledged by businesses and institutions throughout the world including and the United States National Security Agency (NSA). Progent can provide the help of certified consultants for all of the network security capabilities covered within GIAC certification programs including auditing perimeters, incident response, intrusion detection, and web-based services security.

    Read the details concerning Progent's Global Information Assurance Certification Professional Services.

  • Get in Touch with Progent for Computer Security Consulting Services
    If you're looking for computer security expertise, telephone Progent at 800-993-9400 or send email to security-help@progent.com.
















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