Information Security and Disaster Recovery

Overview of Progent's Security Support Services
Progent's certified computer security engineers offer a wide range of professional services intended to help organizations of all sizes to identify and eliminate security vulnerabilities, defend against security assaults, and recover from the damage from a security breakdown. Progent can provide remote and on premise service and also has developed economical fixed-cost security evaluation packages to complement Progent's regular by-the-minute billing.

Support services delivery alternatives offered by Progent include:

• Remote Security Services
  Most security issues can be handled online via a mix of phone-based support and remote Internet connections between Progent's Help Desk and a customer's computer system. Progent's Help Desk support group includes security engineers with the experience and technical resources to fix some of the most challenging problems quickly, making your service expenses reasonable and reducing lost productivity. Progent offers typical online security help on a per-minute model without minimum call duration and no additional charges for setup or after hours service. Progent's pricing structure avoids scenarios where simple solutions entail big charges. Progent also offers a number of fixed-price online security evaluation bundles that provide exceptional value by utilizing Progent's advanced network monitoring software as well as Progent's consulting experience to deliver an objective and thorough analysis of your network vulnerability.

• Onsite Security Support Services
  For cases where on-site support is needed, Progent can dispatch a field service professional to the majority of zip codes in the United States within one day to work in conjunction with one of Progent's online security consultants. This method can be an efficient way for delivering both high-level consulting and in-person technical support to resolve network security crises such as disaster recovery. Progent's certified security consultants are in addition available to assist with jobs that require world-class security specialists to be on site, and Progent's most comprehensive security evaluation packages for enterprises include the participation of a team of certified security experts at your location.

• Emergency Security Services
  To get fast assistance with critical computer security issues, your business can access professional troubleshooting online from Progent's the security professionals available at Progent's Technical Response Center. Progent's emergency remote security support consultants are ready to provide efficient and economical assistance with security emergencies that are impacting the viability of your information system. Progent's accredited security consultants are certified to provide help for systems based on Microsoft Windows, Linux, Apple Mac, Sun, and major versions of UNIX. Progent's wide range of services addresses firewall expertise, email systems, protected system architecture, and data recovery. Progent's support team has been awarded the industry's most advanced security credentials including CISA and Certified Information Systems Security Professional. Progent also can provide immediate access to online Cisco CCIE network engineers who can deliver world-class support with complex network configuration problems.

Our System Has Been Attacked: What Can We Do?
In case you are currently faced with a security crisis and you have no formal response plan, refer to Progent's Emergency Remote Computer Support to find out how to receive fast assistance. Progent offers online help from skilled engineers and can escalate problems to high-level security specialists if required. Your company does not need to be a current Progent customer to get urgent support for a security breach, but you can sign up as a Progent customer in advance at no cost and your standing as a current client can save precious time when there is an emergency.

Typically, small companies have not created a response procedure in case of a security attack. This is unfortunate, since the damage from a serious security attack can be even more catastrophic for a small company than for a big enterprise. Progent's security engineers can assist your company to design an efficient recovery plan that minimizes the IT system disruption resulting from a security penetration. The formal incident response model promoted by GIAC is Progent's recommended method for responding to a serious security penetration.

Areas of Progent's Security Consulting Expertise
Managing data security plus staying ready for restoring vital data and systems following an attack demands an on-going program that entails an array of tools and processes. Progent's certified security experts can assist your business at all levels in your efforts to safeguard your information system, ranging from security audits to creating a comprehensive security program. Key areas covered by Progent's security consultants include Planning and Implementation, Information Recovery and Security Forensics, and Outsourced Protection from E-mail-Borne Threats.

• Designing, Implementing, and Testing Secure Environments
  Every business ought to have a carefully thought out security plan that incorporates both proactive and responsive activity. The pre-attack strategy is a collection of steps that helps to reduce vulnerabilities. The reactive strategy defines activities to assist IT staff to assess the losses resulting from a breach, repair the damage, document the experience, and restore business activity as quickly as feasible. Progent can advise you how to build protection into your business operations, configure scanning utilities, create and build a safe IT infrastructure, and propose processes and policies to enhance the protection of your information system. Progent's security professionals are available to help you to set up a firewall, design safe remote access to e-mail and information, and configure an effective virtual private network. If your company is looking for an affordable way for outsourcing your network security administration, Progent's 24x7 Network Support Options include automated online network tracking and fast response to emergencies.

• Data Recovery and Failure Analysis
  Progent has skill in recovering systems and servers that have been hacked, are quarantined, or have stopped working because of a security penetration. Progent can help determine the damage caused by the attack, return your company to ordinary functions, and recover information compromised owing to the event. Progent's security specialists can also perform a thorough forensic evaluation by examining activity logs and utilizing other advanced assessment tools. Progent's background with security problems minimizes your downtime and allows Progent to propose effective ways to avoid or mitigate new assaults.

• Outsourced Spam Blocking
  Progent has teamed with Postini to offer small companies E-Mail Guard, an outsourced service that intercepts spam and email-borne threats before they are able to breach your network firewall. Learn additional details about E-Mail Guard Managed Spam and Virus Blocking.

• Security Vulnerability Evaluation and Security Compliance Testing
  Progent provides expertise with security auditing tools such as Microsoft Baseline Security Analyzer and LANguard for conducting a variety of automatic system tests to identify potential security holes. Progent has extensive skills with these utilities and can assist you to analyze assessment reports and react efficiently. Progent's security engineers also can perform web software testing and can conduct expert assessments of enterprise-wide security to validate your organization's compliance with major global security specifications such as FISMA, NIST, and ISO. In addition, Progent can assess the effectiveness of your wireless protection covering stationary wireless appliances as well as mobile devices. Find out additional information concerning Progent's Security Vulnerability Evaluation and Compliance Testing.

• Security Inventory Service Bundles for Small Companies
  Progent has put together two ultra-affordable security inventory scanning packages designed to allow small businesses to get a professional security assessment from an accredited security engineer. With Progent's External Security Inventory Checkup, an engineer administers an extensive examination of your network from beyond your firewalled perimeter to determine potential risks in the security posture you present to the outside world. With Progent's Internal Security Inventory Scan, a security expert executes a system scan from an authorized machine inside your company firewall to assess your exposure to internal assaults. The two security inventory services are configured and run from a secured external site. The project is managed by an engineer who has earned high-level security accreditations who produces a document that details and interprets the data captured by the scan and suggests practical improvements where appropriate.

• Security Vulnerability Evaluation Packages for Large Businesses
  Progent's certified security engineers can deliver a selection of set-price security evaluation service bundles designed for enterprises who need to meet security standards required by state regulators or by vendors. Progent's security assessment service packages offer larger businesses a chance to get a professional look at the strength of their protection profile. For every security evaluation bundle, Progent engineers with top security accreditations analyze and report on collected data and provide recommendations for efficient remediation. The various network security audit packages include an added-cost alternative for onsite engineers anywhere in the U.S.

• Consulting for Microsoft ISA Server 2006
  MS ISA Server 2006 provides rules-based security, enhanced throughput, and easy management of complex networks by providing both an advanced firewall and a Web acceleration mechanism coordinated with Microsoft Windows 2003 Server platform. The ISA Server firewall provides extensive data filtering, management of access rights, and traffic routing. The Web cache enhances system throughput by storing frequently requested Web content. Progent's Microsoft ISA Server 2006 consulting expertise gives small and midsize companies assistance from security engineers who know how to plan and deploy a solution that supports your security requirements without restricting system efficiency.

• Cisco Security, PIX and ASA Firewall, VPN and Wireless Expertise
  Progent can provide a Cisco Certified Internetwork Expert or Cisco Certified Network Professional (CCNP) to assist you to select, integrate, and maintain Cisco security technology. Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver in-depth technical expertise for Cisco's entire range of security and Virtual Private Network (VPN) products including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM, secure high-speed and integrated services (IS) routers, wireless access points, and Catalyst Series switches. Learn more details about Cisco Protection, VPN and Aironet Wireless Help.

• Other Firewall and Virtual Private Network Technologies
  In addition to supporting a wide range of network security solutions available from Microsoft and Cisco Systems, Progent can provide small organizations top-level consulting for security products from other important firewall and Virtual Private Network (VPN) suppliers including:
  • Check Point Software
  • WatchGuard Technologies Inc
  • Juniper Networks Inc
  • SonicWALL
  • Symantec Corp

• Stealth Penetration Checking Consulting
  Stealth intrusion checking is a key technique for helping companies to find out how vulnerable their IT environments are to potential attacks by revealing how well network security policies and technologies hold up to planned but unannounced intrusion attempts instigated by veteran security engineers using the latest intrusion techniques. Find out more details about Progent's Stealth Intrusion Assessment Services.

• Certified Information Security Manager Security Consulting Services
  CISM defines the basic skills and international standards of performance that IT security managers are required to achieve. It offers executive management the confidence that consultants who have been awarded their accreditation possess the background and knowledge to provide efficient security administration and engineering support. Progent can offer a CISM consultant to help your enterprise in key security areas including data security governance, risk management, data protection process management, and incident handling management. Get more information concerning Progent's Certified Information Security Manager (CISM) Security Consulting Expertise.

• Certified Information Systems Security Professionals (CISSP) Security Consulting Services
  Progent's CISSP consultants are security specialists who have been awarded CISSP certification as a result of verified professional work, rigorous study, and formal testing. CISSP qualification recognizes mastery of an international standard for information security. ANSI has granted the CISSP status accreditation in the field of information security under ISO/IEC 17024. Fields of knowledge covered within CISSP include security management practices, security design and test systems, connection control systems, applications development security, business processes security, hardware security, encryption, communications, network security, and business continuity planning. Find out more details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

• Information Systems Security Architecture Professionals (ISSAP) Engineering Support for Secure IT Infrastructure
  Progent's ISSAP qualified security consultants are experts who have earned ISSAP certification as a result of rigorous testing and substantial experience. field experience with information security design. ISSAP security experts have comprehensive knowledge of access management mechanisms and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and DRP, and physical security integration. Progent's ISSAP-certified security consultants can assist your company with all aspects of secure network architecture. Learn additional information concerning Progent's ISSAP Certified Secure Network Infrastructure Consulting Assistance.

• CISA Support Expertise
  The CISA credential is a globally recognized achievement that signifies expertise in network security audit and control. Certified by the American National Standards Institute, the CISA credential has consultants undergo an extensive test given by the ISACA professional association. Progent can provide the services of a CISA-qualified security audit engineer able to assist companies in the areas of information systems audit services, information technology administration, systems and architecture lifecycle, IT support, safeguarding information assets, and business continuity planning. Read more information concerning Progent's Certified Information Systems Auditor Professional Services.

• Global Information Assurance Certification Professional Services
  GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of computer security experts. GIAC's mission is to make sure that a certified security consultant has the skills needed to deliver services in important categories of network, data, and application security. GIAC certifications are recognized by businesses and institutions all over the world including and the United States National Security Agency. Progent can provide the help of GIAC certified consultants for any of the network security services addressed under GIAC certification topics including assessing security systems, incident handling, intrusion detection, and web-based application security. Get additional details about Progent's GIAC (Global Information Assurance Certification) Consulting Assistance.