Computer Security and Business Continuity

Overview of Progent's Security Support Services
Progent's industry certified network security engineers offer a wide selection of professional services designed to assist companies of any size to identify and correct security vulnerabilities, block security assaults, and recover from the damage from a security breach. Progent can provide remote and in person service and offers highly affordable fixed-cost security assessment packages to supplement Progent's standard time-based pricing.

Service delivery options available from Progent include:

• On-line Security Support Services
  The majority of security problems can be addressed remotely by a mix of phone-based support and secure data access between Progent's Technical Response Center and a customer's computer system. Progent's Help Desk support team includes security engineers with the background and technical resources to solve some of the most intractable problems promptly, keeping your support costs affordable and reducing downtime. Progent provides standard remote security support services on a per-minute model without minimum minutes and no extra fees for setup or after hours support. Progent's billing structure eliminates situations where quick solutions result in big expenses. Progent also offers a number of set-price online security evaluation packages that provide extraordinary value by utilizing Progent's advanced network monitoring software as well as Progent's engineering experience to produce an objective and thorough picture of your network security profile.

• Onsite Security Support Options
  In circumstances where on-site support is needed, Progent can dispatch a service technician to the majority of locations in the U.S. within one day to work in conjunction with one of Progent's remote certified security experts. This method is a cost effective solution for delivering both high-level expertise and in-person technical support to solve network security problems such as disaster recovery. Progent's security engineers are in addition available to help with projects that call for high-level security professionals to be on site, and Progent's most advanced security assessment bundles for large businesses feature the services of a team of qualified security experts on site.

• Urgent Security Support Services
  For immediate assistance with critical network security problems, your company can access world-class expertise remotely by contacting Progent's the security professionals available at Progent's Emergency Call Center. Progent's emergency remote security support staff is available to offer effective and low-cost help with security emergencies that are impacting the viability of your network. Progent's accredited engineers are qualified to support environments based on Microsoft, Linux, Apple Mac, Sun Solaris, and major versions of UNIX. Progent's wide selection of consulting services encompasses firewall expertise, email systems, protected system architecture, and data restoration. Progent's technical support team has earned the industry's most advanced security credentials including Certified Information Security Manager and Certified Information Systems Security Professional. Progent also can provide immediate access to online Cisco CCIE network infrastructure engineers who can deliver advanced assistance with tough network configuration problems.

Our Network Has Been Hacked: What Should We Do?
If your business is now faced with a network security crisis and you do not have a formal response procedure, visit Progent's Urgent Remote Technical Support to find out how to get fast help. Progent offers online technical support from skilled network technicians and can refer problems to certified security experts if necessary. Your organization does not need to be a registered Progent customer to get urgent support for a security breach, but you can register as a Progent client ahead of time for free and your standing as a current customer can save precious time during a crisis.

In most cases, small businesses do not have a response procedure in case of a security attack. This is not good, since the cost of a successful security assault can be more devastating for a small company than for a big corporation. Progent's security engineers can assist your business to design an effective recovery procedure that reduces the network downtime resulting from a security penetration. The formal incident handling model promoted by GIAC (Global Information Assurance Certification) is Progent's suggested procedure for handling a major security attack.

Practice Areas of Progent's Security Expertise
Managing data security as well as preparedness for recovering vital information and functions following a security breach requires a continual effort that entails an array of technologies and processes. Progent's certified security experts can support your organization at all levels in your efforts to protect your IT system, from security audits to designing a comprehensive security plan. Some technologies covered by Progent's experts include Planning and Implementation, Data Recovery and Security Forensics, and Outsourced Filtering of E-mail-Based Attacks.

• Planning, Implementing, and Validating Protected Networks
  Every business should develop a thoroughly considered security plan that incorporates both preventive and reactive elements. The pre-attack plan is a set of precautions that works to minimize vulnerabilities. The reactive plan defines activities to assist IT personnel to evaluate the losses caused by an attack, repair the damage, document the event, and restore business activity as quickly as possible. Progent can show you how to incorporate security into your company processes, configure scanning utilities, define and execute a secure computer architecture, and propose processes and policies to optimize the safety of your network. Progent's security experts are available to help you to configure a firewall, deploy secure remote access to e-mail and information, and install an effective virtual private network. If you are looking for an affordable option for outsourcing your network security administration, Progent's 24x7 Monitoring Packages feature non-stop online network monitoring and quick resolution of emergencies.

• System Recovery and Failure Analysis
  Progent has skill in restoring networks and computers that have been compromised, are in question, or have ceased to function because of a security attack. Progent can help evaluate the losses resulting from the assault, restore ordinary business operations, and retrieve information compromised as a result of the event. Progent's security specialists can also perform a comprehensive forensic analysis by going over activity logs and using other advanced forensics tools. Progent's experience with security problems minimizes your business disruption and allows Progent to recommend efficient ways to avoid or contain new attacks.

• Outsourced Spam Filtering
  Progent has teamed with Postini to offer small companies E-Mail Guard, an outsourced service that blocks spam and email-borne viruses before they can breach your corporate firewall. Get the details concerning E-Mail Guard Outsourced Spam and Virus Filtering.

• Vulnerability Evaluation and Security Compliance Testing
  Progent offers expertise with security evaluation utilities such as MS Baseline Security Analyzer or LANguard for conducting a set of comprehensive network tests to uncover potential security gaps. Progent has extensive skills with these tools and can assist you to analyze assessment reports and respond appropriately. Progent's certified security engineers also can perform web software testing and can perform thorough evaluation of enterprise-wide security to validate your organization's compliance with major worldwide security standards such as FISMA, NIST, and ISO. Also, Progent can assess the strength of your wireless protection including fixed wireless appliances plus portable handsets. Find out more details about Progent's Vulnerability Audits and Compliance Testing.

• Security Inventory and Evaluation Packages for Small Companies
  Progent has put together two ultra-affordable security inventory bundles designed to enable small businesses to get an objective network security evaluation from a certified security expert. With Progent's External Network Security Inventory Scan, a security engineer runs an extensive test of your IT infrastructure from beyond your firewall to determine potential risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, an engineer runs a network scan from a secure computer inside your firewall to assess the risk to internal attacks. Both security inventory packages are set up and run from a secured remote site. The process is managed by a consultant with top security accreditations who generates a document that details and analyzes the data collected by the scan and suggests cost-effective improvements where appropriate.

• Security Vulnerability Assessment Packages for Enterprises
  Progent's certified security consultants can deliver a selection of fixed-cost security audit service bundles designed for corporations who have to comply with security levels required by government regulators or by vendors. Progent's security audit service bundles give larger businesses a chance to receive an expert opinion about the strength of their protection profile. For every security evaluation package, Progent engineers with high-level security accreditations analyze and report on scanned information and make suggestions for efficient remediation. The different security audit bundles feature an added-cost option for onsite engineers United States.

• Configuring MS ISA Server 2006
  MS ISA Server 2006 offers rules-based security, improved throughput, and easy management of complex networks by incorporating both a firewall and a Web cache mechanism coordinated with Windows Server platform. The firewall delivers extensive data filtering, management of access policy, and traffic direction. The Web cache improves system throughput by remembering frequently accessed Web data. Progent's MS ISA Server 2006 consulting service provides small businesses assistance from security professionals who know how to design and implement a configuration that supports your protection needs without restricting network efficiency.

• Cisco Security, PIX and ASA Firewall, Virtual Private Network and Wireless Consulting
  Progent can provide a Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional to assist you to choose, integrate, and support Cisco security technology. Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide in-depth consulting support for Cisco's complete range of protection and VPN technologies such as PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module, secure broadband and IS routers, wireless access points, and Catalyst switches. Get additional details concerning Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Support.

• Additional Firewall and Virtual Private Network (VPN) Technologies
  As well as being expert in a wide range of network security technologies available from Microsoft and Cisco, Progent offers small and mid-size organizations expert support for security products from other important firewall and VPN suppliers such as:
  • Check Point Software Technologies
  • WatchGuard Technologies Inc
  • Juniper Networks
  • SonicWALL
  • Symantec Corp

• Stealth Intrusion Checking Consulting
  Unannounced intrusion testing is a valuable technique for helping businesses to understand how exposed their information systems are to potential attacks by showing how well network security policies and technologies stand up against authorized but unannounced intrusion attempts launched by seasoned security specialists utilizing advanced intrusion methods. Find out additional details concerning Progent's Unannounced Penetration Testing Consulting.

• Certified Information Security Manager (CISM) Security Support Services
  Certified Information Security Manager (CISM) defines the fundamental competencies and worldwide benchmarks of performance that information security managers are required to achieve. It offers business management the confidence that those who have been awarded their accreditation possess the background and skill to offer efficient security administration and consulting support. Progent can provide a CISM-certified consultant to assist your organization in vital security disciplines including information security governance, risk management, data security process control, and incident handling management. Find out the details about Progent's Certified Information Security Manager Security Support Services.

• CISSP Security Support Services
  Progent's CISSP consultants are security engineers who have been awarded CISSP certification as a result of demonstrated professional work, rigorous study, and exhaustive examination. CISSP qualification recognizes expertise in an international standard for IT security. American National Standards Institute has given the CISSP status official recognition in the area of IT security under ISO/IEC 17024. Fields of expertise included within CISSP include security administration practices, security design and test systems, connection permission methodology, applications development security, business processes security, physical security, cryptography, communications, Internet security, and business continuity planning. Find out more details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.

• Information Systems Security Architecture Professionals (ISSAP) Engineering Support for Protected IT Infrastructure
  Progent's ISSAP certified security consultants are consultants who have been awarded ISSAP accreditation after rigorous testing and substantial hands-on work with information security architecture. ISSAP security experts have comprehensive knowledge of access control mechanisms and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-certified security consultants can assist your business with all phases of architecture security. Find out the details about Progent's ISSAP Certified Secure System Architecture Engineering Services.

• Certified Information Systems Auditor Consulting Expertise
  The Certified Information Systems Auditor credential is a globally recognized achievement that signifies mastery in network security audit and control. Certified by ANSI, the CISA accreditation has candidates undergo an exhaustive test administered by the ISACA professional association. Progent offers the services of a CISA-qualified security professional trained to assist businesses in the areas of information systems audit services, IT enforcement, systems and infrastructure planned useful life, IT service delivery, safeguarding information resources, and business continuity planning. Get more details concerning Progent's Certified Information Systems Auditor Consulting Assistance.

• GIAC Support Services
  GIAC was founded in 1999 to certify the skill of network security professionals. GIAC's goal is to make sure that a certified security consultant has the knowledge needed to deliver support in critical areas of system, data, and software security. GIAC certifications are acknowledged by companies and government organizations all over the world including and the U.S. NSA. Progent can provide the expertise of certified consultants for any of the network security capabilities addressed under GIAC certification programs including auditing perimeters, incident response, intrusion detection, and web-based services security. Read additional information concerning Progent's Global Information Assurance Certification Professional Expertise.