For small and midsize organizations, computer security and information assurance and compliance is excessively complicated to stay ahead of but too dangerous to ignore. The world's largest enterprises have been breached, and the leading cloud service providers have occasionally been knocked out. It seems as though there's nowhere to run. Progent has made it affordable for small and midsize businesses to implement critical security projects successfully by offering the benefit of billed time to the closest minute without any minimum billing for remote support. This means you have access to a world-class computer expert to provide just the knowledge you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any aspect of system security including security audits, malware screening and recovery, spam and email content filtering, email data loss protection, compliance reporting, and designing a comprehensive security plan.

Additional Topics of Interest

Progent Small Office Consultant
Progent Small Business Small Business Network Consultants

Les Kent has a 25-year track record of effective technology integration, business administration, sales, and operations. He has demonstrated a knack for developing elegant IT solutions in his roles as as a system architect, application developer, project manager, deployment expert, and problem solver for small companies, start-ups, and global corporations.

CRM Consultant Services
Customer Relationship Management Computer Engineer in Santa Rosa, CA

Microsoft CRM helps small companies build positive customer relationships. Integrated Sales and Customer Service components allow employees to share information to help improve sales success and deliver consistent, efficient customer service. Progent can configure the optimal server and communications infrastructure, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your Northern California small business with a certified MS CRM consultant who can help you integrate Microsoft Dynamics CRM with your sales or customer support data.

Exchange 2003 Server Migration Consulting
MCSE Expert Certified Exchange 2003 Server Upgrade in Connecticut

Progent's expert consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that avoids productivity disruption, reduces ongoing support requirements, and makes your Exchange Server 2003 easy to manage. For complex multiple server or multi-location migrations, Progent has the background to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting services include assistance with the configuration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business goals.

Consult for Private Cloud Virtual Datacenter Hosting
Private Cloud Services Engineer

Progent's Private Cloud Hosting service provides comprehensive hosting of a small organization's servers in a solution that gives the highest level of availability and scalability and is also easy to migrate to any data center. Progent's Private Cloud Hosting and Management services are based upon mature virtualization platforms that enable small businesses with mixed- platform environments to economize dramatically on the expense of capital investments, infrastructure maintenance, and IT management while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.

Private Cloud Virtual Datacenter Hosting Services
Consultant Services

Progent's Private Cloud Hosting service offers complete hosting of a small or mid-size organization's production servers in an environment that gives the maximum degree of availability and expandability and is in addition easy to move to any data center. Progent's Private Cloud Hosting and Management options are based on mature virtualization technologies that enable small and midsize companies with mixed- platform environments to economize dramatically on the costs of capital investments, system maintenance, and IT management while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility.

Helpdesk Professionals
Help Desk Software Selection and Deployment Engineer

Progent's Microsoft authorized Consultants offer several service programs to help mid-size and large businesses develop a cost-effective and successful internal Network Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, training of internal staff, and documentation of processes. Progent's Software Selection and Integration Support Services help organizations sift through the numerous high-quality Help Desk application programs on the market and determine which packages may be too costly, lack key capabilities, or align badly with your company's business goals. Progent also provides temporary staffing for businesses who need to reinforce their in-house Help Desk staff for occasional projects or to substitute for vacationing or incapacitated workers.

Cisco Certified Expert Technology Consulting for Online HelpDesk Call Center
San Francisco, CA Cisco Help Desk Support Outsourcing

The Help Desk Call Center service model adopted by Progent's Technical Response Center gives small organizations an effective alternative to reliance on freelance service individuals by offering broad technical knowledge shared by multiple support groups, optional round-the-clock availability of urgent assistance, escalation capability to top-level experts for solving even the most intractable issues, service consistency and reliability, prompt follow through enforced by veteran support managers, a choice of convenient mechanisms for requesting support jobs, and a high level of process transparency made possible by trouble ticket updates and available via a web-based portal.

Sun Solaris Online Specialist
IT Outsourcing Companies San Francisco

Progent offers nationwide remote technical support and consulting services for companies that run Sun Solaris networks or whose information systems feature a combination of Solaris and Microsoft products. Remote network consulting provides maximum return for your information technology budget by protecting user efficiency and shortening the time billed for computer repair services. Sophisticated online access utilities and skilled technicians and engineers combine to enable Progent to handle most network issues without squandering time and expense by going to your location. In the vast majority of cases your IT issues can be remediated over the phone or through a mix of telephone support and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM and CISSP certified security professionals to assist you with the toughest system issues.

Microsoft LCS Server IM IT Consultant
Technology Consulting for Live Communications Server Georgia

Microsoft Communications Server delivers IM and presence as part of a scalable, world-class solution offering enhanced security, seamless integration with additional Microsoft products, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from lower costs and improved business efficiencies, increased individual productivity, and better intellectual property protection with this easy-to-administer, fault-tolerant solution. Successful deployments of Office Communications Server call for careful planning and thought prior to roll out. Progent's Microsoft-authorized consultants can deliver the expertise necessary to deliver all the advantages of Office Communications Server throughout your entire corporation.

Microsoft Exchange Remote Support Services
Microsoft Exchange 2007 Engineer Roseville, CA

Progent's expert support team can help you define and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that avoids network downtime, simplifies ongoing service requirements, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-location migrations, Progent offers the experience to complete your move quickly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and design offerings include expertise with the configuration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging implementations based on Exchange Server 2007.

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