Computer Security and Safe Management Practices For Small Company IT Systems: Security Consulting and Support Services
For small and midsize business IT systems, administering and combining virus defense with business continuity along with the preparartion for recovering vital information assets following a successful attack requires a continual effort that involves a sophisticated set of tools, processes, and policies. Progent’s CISM and ISSAP certified consultants can help you with system security and virus protection at any level, from security audits to creating a complete security plan. Progent’s security support offerings include economical per hour or contract support to show customers how to set up and maintain protected small company information systems based on Windows and Cisco solutions. Progent supports information security products from all leading security defense companies such as Cisco PIX Firewall, Veritas, Juniper Netscreen, Symantec, McAfee, Sonicwall, Ingate, and Watchguard. Progent’s computer security support specialists offer expertise in physical security, wireless security, operational security, server security, programming security, security infrastructure, security management practices, security design, security evaluation, and network security testing. Progent can also help with telecom, network and Internet security, access permission technology and methodology, disaster recovery planning, data backup, and encryption.
Progent's consultants can provide Apple Macintosh clients a range of services including desktop help, integration with Windows-based computers, e-mail and telephony configuration, custom software development, and individualized user education. Progent's Apple-certified experts and Microsoft-certified engineers can help your business build and maintain a safe, robust IT system and communications architecture to support networks in which Apple Mac servers and workstations work with Windows-powered and UNIX/Linux-based systems.
Before Progent’s Microsoft Operations Manager solution, system problems were handled reactively, after users were impacted by them. With the benefit of proactive, computer generated warnings and trend analyses sent by Microsoft Operations Manager, Progent is now able to address network issues before they grow to be critical enough to disrupt network uptime. Because of MOM, Progent can resolve potential problems before customers know that the problems are there. Progent has background with MOM 2005 and MOM 2000 to deliver small company IT systems enterprise-class availability, safety and productivity.
Progent offers national remote phone support and troubleshooting services for companies that operate UNIX or Linux networks or whose information systems feature a combination of UNIX and Microsoft technology. Online IT help offers maximum leverage for your information technology dollar by extending user productivity and shortening the time billed for network repair services. Sophisticated online access tools and experienced service specialists and consultants allow Progent to handle the majority of IT issues without squandering time and money by going to your site. In most of situations your network issues can be dealt with over the phone or via a mix of phone help and online access. Progent can make available Cisco certified CCIE network experts and CISA certified security professionals to assist you with the toughest system issues.
Progent's certified Microsoft Windows 2000 consultants can help you optimize the functionality of your current Windows 2K Servers and can simplify network administration, provide technical support and repair, and enhance security. Progent can also help you create, rationalize, and execute a strategy to upgrade from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in designing pilot programs to reduce the obstacles involved with migrating to Windows 2003 Server by identifying possible hardware and application compatibility issues.
Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft certified consultants can help you set up Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with teammates who use Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, allowing Mac users to receive and transmit email, search the GAL, import addresses, synchronize calendars, and alert people to conferences via your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that LDAP and Outlook Web connectivity are working. Progent also can provide specialized one-on-one Entourage training.
Progent can provide small businesses with an IT management professional who can act as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you integrate appropriate technology to improve business processes so they match more closely with your corporate goals. Your business can develop and install a well conceived information technology plan without incurring the expense of a full-time Chief Technology Officer.
Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT professionals as well as to information workers, lessening the complexity of designing, deploying, managing, and using company information and database applications on platforms ranging from mobile devices to corporate information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and broad knowledge in designing and building data-driven, end-to-end business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent's pricing model is to bill for remote service and in-person help by the minute. Consequently, you pay only for received support. Progent does not impose a more expensive rate for after-hours or emergency service, and inside California or in regions where Progent provides in-person service, Progent does not charge for travel time except for urgent calls where on-site work is less than 4 hours. In addition, Progent applies no initialization charge and requires no monthly commitment. Many support organizations demand large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big invoices for fast fixes so you will not be tempted to allow minor problems to stay unaddressed.
Progent's Microsoft-certified ISA Server 2006 consultants can help you to design, install, and manage an implementation of Internet Security and Acceleration Server 2006 on your information system that provides the firewall security, speed and manageability that your company requires.
Progent's Cisco-authorized IT engineers can help you create an economical, high availability Internet connection solution that can deliver 24x7 Internet connectivity via a wide range of fault tolerant Internet access technologies including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to show you how to utilize the latest technology for fault tolerant Internet connectivity to create an economical, fully redundant Internet network with automatic failover and other features to deliver fault tolerant Internet availability.
