UNIX, OS X, Linux, Sun Solaris Expertise Apple Mac OS X Consulting Help: Microsoft Office for Apple Mac Training and Expertise
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most popular business applications. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows computers so that Macintosh users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who use Microsoft Windows. Progent's consultants have expertise with both Apple Macintosh and Windows platforms and can support networks that combine Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or environments which intentionally restrict sharing between Mac and Windows users.
Cisco offers a full array of routers including routers designed to provide the security, bandwidth, and availability levels demanded by small and medium-sized businesses. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system uptime. Progent can show you how to choose and integrate Cisco routers to build a reliable foundation for your network and to make it economical to expand as you add new users, open new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS operating system, such as the Cisco SB 100, the Cisco 800 and 1800 Series Routers, Cisco 2800 and 7200 Routers, plus legacy 2500 and 2700 Routers.
Progent's Microsoft-certified consultants can provide computer support and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2003. Progent’s consulting team can show you how to design, deploy, maintain and manage the entire family of Windows .NET Servers including Windows 2000 Server, SQL Server, Microsoft ISA Server 20066, Microsoft BizTalk Server, Microsoft Commerce Server, Content Management Server, Microsoft Small Business Server 2003 (SBS 2003), Microsoft Exchange Server 2007, Microsoft Application Center, Microsoft SharePoint Portal Server, SharePoint Services, Microsoft Virtual Server 2005, Project Server, and System Center Operations Manager 2007 and MOM 2005.
With virtual server technology, businesses can run many virtual servers on one physical server. Virtualization technology allows IT organizations to enjoy all the benefits of server segmentation, but without the costs associated with buying additional server equipment. Other useful server management technologies include server monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's certified server management experts can help you in all areas of server consolidation and management to enable your business to contain expenses and conserve time.
Progent has created a comprehensive service reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many independent consultants or local service organizations who provide minimal documentation or specifics of services performed, every service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the service reports sent by each consultant to every customer. The practice of documenting and organizing support records results in more effective support and eliminates a variety of common misfortunes such as when a service customer is virtually held hostage to a consultant who won’t let go of the keys to the kingdom.
Progent practices information transfer from Progent's consultants to clients. By teaching customers to resolve technical issues that are within their comfort zone, Progent can focus on delivering hard-to-find skills where Progent has few competitors. Medium-size companies who utilize trusted independent consultants or who employ internal IT staffs benefit when Progent passes on information about new technology and tested methodologies to make their networks more reliable, protected, and efficient.
With the Catalyst line of switches for small and mid-size businesses, Cisco enables organizations to gain the full benefits of adding intelligence into their networks. Cisco's switching product line makes it possible to deploy capabilities to make your IT network sufficiently available to handle time-critical needs, scalable to facilitate growth, secure enough to guard restricted information, and designed for prioritizing and managing traffic flows to optimize system operations. Progent's CCIE certified consultants can help you select and integrate Cisco Catalyst switches appropriate for your business. Also, Progent's CISA certified security specialists can show you how to develop a strategic security plan and configure Cisco switches so they help enforce your security policies. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 switches.
Progent's Microsoft-certified Windows 2000 Server experts can provide computer help and information technology consulting services for the complete line of .NET Enterprise Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, update, and support services include network design, installation, documentation, on-site and off-site technical support, Help Desk outsourcing, expert security analysis, full service outsourcing, and economical co-sourcing.
Progent's Linux support services provide small businesses and software developers assistance with managing and supporting Linux computers that run with Microsoft-powered technology. Progent can give your business access to Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad range of experience provides you with a convenient single consulting firm to help you create and maintain a protected and robust mixed-platform network and communications infrastructure that supports Linux and Microsoft coexistence by combining Windows with major Linux derivatives including RedHat, SUSE, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent’s wireless professionals can help small companies design, select, evaluate, install and support secure building-to-building wireless bridges that integrate transparently into your existing network while providing a degree of protection that matches or exceeds wireline interfaces. Progent provides experience in wireless LAN technology from Cisco Aironet, Proxim, and other small business wireless providers and can show you how to identify and deploy the wireless connectivity solutions that match your business needs.
Progent’s Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the rapid creation of enterprise-class business programs that offer your company a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and beyond the firewall. In addition to providing consulting, support and problem solving services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT system. Progent can also help you migrate from older editions of Microsoft SQL Server to Microsoft SQL Server 2005.
If your company is producing UNIX or Linux applications in an environment that includes Windows-based servers, PCs, and office productivity products, Progent can provide full-service IT outsourcing that allows you to concentrate on your field of high-value know-how while avoiding the continual distraction of managing your company information system. By using automated network monitoring and by providing online and on-site support as your business needs it, Progent offers an affordable solution for managing an IT network that features excellent dependability, protection, and efficiency. Progent's UNIX/Linux developer assistance services include full-service it outsourcing, virtual infrastructure, online and in-personservice and troubleshooting, proactive network monitoring services, and help desk call center support.
Progent's fault tolerant support services for small business networks provides Microsoft and Cisco-certified network professionals who can show you how to implement clustered servers to build a fault-tolerant computing environment that incorporates essential technologies and processes for mission critical environments. Progent’s fault-tolerant network consultants can help you create ultra-reliable networks by planning and deploying the growing line of Microsoft Windows Cluster servers. Clustered Windows servers for high-availability systems include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster. By showing you how to create your fault-tolerant environment based on Microsoft Windows Server 2003 Cluster, Progent’s consulting professionals can help implement a network architecture with features that include high-availability Internet connections, network load balancing, fault tolerant data center planning, high-availability interoffice connectivity, high-reliability multi-site systems, and fault-tolerant disaster recovery.
NextWeb provides business class fixed wireless connectivity that can be set up in days instead of a month. NextWeb offers a range of wireless data transports such as NextWeb wireless Super-T, wireless DS3, and special occasion wireless broadband access. Progent has an agency agreement with NextWeb and is a Microsoft Gold Certified Partner and a Cisco Systems Partner equipped with the skill to show you how to incorporate NextWeb wireless broadband services to create a world-class, integrated communications solution on a small-business budget.
Microsoft Operations Manager is a potent server management solution that enables network administrators to be more responsive to key IT trouble spots by notifying them when incipient problems need attention according to a comprehensive database of known problems. MOM saves administration time by putting aside spurious event data that is not indicative of critical issues. Progent's certified MOM experts can assist you to pick relevant MOM components, install and configure Microsoft Operations Manager, and write specialized rules, Visual Basic scripts, reports, and alerts for your business.
