Before Progentís Microsoft Operations Manager solution, network issues were handled reactively, after users complained about them. With the benefit of proactive, automated alerts and trend reports created by MOM, Progent is now able to fix system problems before they grow to be critical enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can deal with potential problems before customers know that the problems are there. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to deliver small business networks enterprise-class reliability, safety and performance.


Additional Topics of Interest

Microsoft Exchange Hosting Consult
Professional for Exchange Server Hosting

Progent's MS Exchange Hosting Support Services provide an enterprise-class data center that features backed-up electrical and cooling systems, 24x7 site security and IT support center, and fault-tolerant access to tier-1 Internet service companies. Hosted Microsoft Exchange servers are configured as virtual machines for high availability, smooth scalability, and rapid restoration. Services include complete incorporation with your business network, connectivity with mobile computing devices, continual monitoring of efficiency and network security, spam and virus protection, security update and service pack control, Help Desk Call Center support, per-day backup, and comprehensive email management services.

On-site Support for ASA 5510 Firewall
Integration for Cisco GTP/GPRS in Alameda, California

Progent's Cisco certified experts can help you to support your legacy ASA 5500 Series 5500 firewalls or upgrade to Cisco's current family of ASA 5500-X firewalls. Progent can help you to determine the business value of for migrating from Cisco ASA 5500 security appliances, create a migration plan that permits a fast and seamless upgrade, help your IT staff to deploy new ASA 5500-X Series firewalls, and offer online, consulting, and troubleshooting services.

SQL 2008 Configuration
Award Winning Microsoft SQL Server 2008 On-site Technical Support in San Diego, CA

Microsoft SQL Server 2008 offers powerful, standardized tools to IT professionals as well as to information workers, reducing the difficulty of creating, integrating, administering, and accessing company information and analytical applications in environments ranging from mobile devices to corporate information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 require a network consulting firm with real-world experience and broad knowledge in planning and building data-driven, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.

Consulting for SQL Server 2016 PolyBase
Specialists for SQL Server 2016 Mobile Reports Huntington Beach, CA

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Delaware Outsourced IT Support
MCSE Expert Certified Oregon Network Consultants

Progentís Technical Response Center offers nationwide remote assistance for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-certified service engineers provide telephone support and remote direct network access to troubleshoot and resolve technical problems quickly and affordably. The scope of technical expertise available from Progent's staff of country-wide service professionals makes it possible to escalate even the most difficult problems to competent specialists as needed.

SQL Server Programming Companies
Upgrade Help

SQL Server 2005 delivers powerful, standardized tools to IT professionals and network users, reducing the difficulty of designing, deploying, managing, and accessing company data and analytical applications on platforms ranging from handheld devices to corporate information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require a network consulting firm with real-world experience and wide knowledge in designing and deploying information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

Network Integration for Consultant Rates
Consulting Hourly Rate Computer Network Providers in Iowa

Progent's pricing policy is to bill for phone support and in-person help per minute. Consequently, you are charged exclusively for delivered services. Progent does not demand a higher rate for off-hours or urgent service, and inside California or in areas where Progent offers on-premises service, Progent does not bill for travel except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no initialization charge and asks no retainer for support services delivered during normal business hours. Many service organizations demand large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids large bills for fast fixes so you will not be tempted to allow minor problems to fester.

Specialists for SQL Server Analysis Services
Power View IT Consultant

Progent can provide the expertise of Microsoft-certified consultants and experienced software developers, DBAs, project management experts, Cisco-certified network architects, business continuity specialists, and security consultants to assist you to assess the likely benefits of SQL Server 2012 for your business, install test environments at your datacenter or at Progent's test lab, design and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS solutions, and configure a cost-effective and safe network infrastructure that helps you realize the full strategic benefit of SQL Server 2012.

Meraki MS 400 Series Switch Support and Integration
Meraki MS Switch Specialist San Francisco Bay Area

Cisco's Meraki family of switches are intended for sites ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote consulting to help you to design and deploy an efficient network solution that incorporates Meraki MS switches, simplify network administration with Meraki's cloud-based management architecture, define policies to ensure compliance, create and test a disaster preparedness strategy, and resolve issues related to any facet of your Meraki deployment. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a cohesive networking infrastructure.

Cisco and Microsoft Certified Midsize Business IT Consulting Group
Urgent Small Medium Business Information Technology Consulting Firm

Progent has created a sophisticated service reporting system that stores and organizes complete documentation for all delivered services. Unlike many independent consultants or small service firms who provide scant documentation or specifics of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service documentation transmitted by each staff member to every client. The discipline of documenting and archiving service activity results in more efficient support and avoids a variety of typical misfortunes such as when a service customer is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.

Live Online Office Word Classes
Microsoft Office 365 Webinar Specialists Grand Rapids, Michigan

Progent provides customized remote training for an array of desktop apps and environments including Office and Office 365 Excel, Word, Publisher and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Remote instruction offers the benefits of traditional physical classroom instruction, including instant communication between clients and teachers, but avoids the expenses of transportation and the challenge of attempting to accommodate the schedules of multiple workers. Offered to individuals or groups of any size, Progent's live online training allows the trainer to conduct the seminar from an online office and the clients can be spread throughout a campus or all over the the U.S. Virtual education deploys powerful learning mechanisms like broadcast white boards, electronic hand-raising, and collaborative applications. Sessions can be brief and personalized to specialized subjects or extended in duration and broader in coverage.