Additional Topics of Interest

Small Business IT Consulting
Technical Support Novato, CA

If you have a small business IT system with 10 to 50 network clients, Progent's network outsourcing services save your organization from over-reliance on an individual independent service provider while giving you cost-effective and reliable access to enterprise-class network support. By delivering network support help when you require it, offering specialized knowledge for critical applications, delivering unique support such as 24x7 network monitoring, and charging only for services you receive, Progent gives you an economical way for optimizing the productivity of your small business information system. Progent is the smart way for small organizations to build and support a reliable and secure information system and to benefit from fast access to the experienced consulting ordinarily restricted to businesses who are able to afford a sizeable in-house IT organization.

Consulting Services for Cisco IP PBX
On-site Technical Support Berkeley

Cisco Unified Communications architecture for VoIP gives you the platform and tools for building a single converged communications system that can handle voice, video, and data traffic simultaneously. The Unified Communications product line delivers this capability while maintaining a high degree of network reliability, Quality of Service, and security. Progent can provide a CCIE Consultant or Cisco Certified Network Professional to show you how to benefit from Cisco VoIP technology. Progent’s Voice over IP engineers can evaluate your current IT system and Internet access channels to see if your setup is optimized to handle Voive over IP technology effectively, assist you to choose and implement Cisco hardware and software that make sense for your current needs and tomorrow's expansion strategy, and configure your Cisco VoIP system with technology from other vendors. Progent is able to provide help with the entire family of Cisco IP Telephony products such as Cisco Unity Express and Cisco CallManager Express.

Server Knowledge Transfer
Cisco Certified One-On-One Training

Progent practices information transfer from Progent's support experts to customers. By teaching clients to deal with technical issues that are within their comfort zone, Progent can concentrate on providing hard-to-find services where Progent has little competition. Medium-size businesses who utilize trusted freelance consultants or who maintain internal IT personnel benefit when Progent transfers information about critical technology and tested methodologies to make their IT environments more robust, protected, and productive.

Apple Macintosh Network Security Education
San Jose Apple Macintosh Security Audits Trainer

Progent's certified security staff can help you protect your Apple Mac environment through expert services including running security audits, recovery from virus and denial of service attacks, setting up firewalls, implementing safe remote and mobile access, deploying monitoring programs for defense against viruses, spam, and malware, and creating a comprehensive security plan adapted for the specific goals of your corporate network.

Microsoft Certified Expert Microsoft SBS Server Integration Support
Support and Setup

The inter-connectivity demands of the Microsoft .NET components bundled with Small Business Server calls for a network expert with real-world expertise and extensive knowledge in planning and building effective end-to-end business technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies incorporated in SBS 2003 and SBS 2000. This expertise assures you success in deploying, managing, and troubleshooting network solutions based on the SBS line of servers and applications.

Consultant for UNIX with Windows
Award Winning Support Services

If your business computer system mixes UNIX, Linux or Solaris technology with Windows, Progent can assist you to incorporate your servers into a cohesive network that allows all your OS platforms to run side by side for easy administration, seamless dataflow, high availability, superior throughput, and strong protection. Progent's UNIX and Windows integration assistance services include network architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical help and repair, on-site technical support, and help desk services.

HP Lights-Out 100c Remote Management Card Computer Specialists
Top Rated Remote Server Management Cards Network Setup Santa Clara, CA

Remote management cards give network administrators full control of a server without the requirement for a personal presence. Using remote management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to design, implement, and support a fault-tolerant company network that includes remote management cards and Progent can utilize these remote management cards to provide low-cost off-site technical support. Progent has experience with a variety of remote server management cards such as Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.

Windows 2003 Server Support and Integration
Integration Services for Windows Server 2003

Progent's certified Windows Server 2003 engineers offer computer help and expert consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 migration, configuration, administration, and support services include system design, deployment, project management, in-person and off-site technical support and troubleshooting, Help Desk outsourcing, expert security consulting, comprehensive outsourcing, and cost-effective co-sourcing.

Case Study for School Wireless
Example Application for Proxim Tsunami Wireless in San Francisco, California

Progent provided a wireless integration solution that allowed a school to increase efficiency and eliminate the ongoing costs of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for interfacing separate locations as far as 2.5 miles apart and can extend to even longer ranges. This wireless solution provided better performance and reliability than recourse to amplifying the 802.11b network, and since it utilizes the 5.8Ghz band it provided protection against outside interference.