Expert Support, Consulting, and Training IT Professionals with Expertise in Business Applications: Microsoft Project Automation, Reports, Training
Progent can supply companies in Northern California and major cities nationally with consultants to show how to set up Microsoft Project, integrate the program with leading applications including Microsoft Outlook and Excel, and provide 1-on-1 training. Progent's staff consultants can help your business plan and support a secure, reliable network and communications infrastructure to support your MS Project applications. Progent can also promote corporate project management solutions by configuring MS Project Server.
Microsoft CRM helps mid-market companies nurture positive client interactions. Built-in Sales and Customer Service components allow in-house staff to share information to help promote sales success and offer steady, effective customer service. Progent can configure the most sensible server and communications infrastructure, including mobile wireless access, to back MS CRM, and Progent's Experts Team can provide your Bay Area company with a certified MSCRM professional who can help you integrate Microsoft CRM with your sales or customer service databases.
Application Publishing with Internet Security and Acceleration Server 2006 provides more control over intranet applications while supporting enhanced productivity by making these applications available to authorized remote or mobile users. ISA Server helps guard corporate applications, services, and data across all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-certified ISA Server consultants can help you plan, deploy, configure, and support Internet Security and Acceleration Server 2006 on your system so that your business benefits from a smart and economical combination of protection, productivity, and speed.
Les Kent has a 25-year track record of effective network integration, corporate administration, sales, and operations. He has demonstrated a knack for developing sophisticated IT solutions during his time as as a system architect, software developer, project manager, implementation expert, and problem solver for small companies, new ventures, and global enterprises.
Progent's Computer Help Desk Outsourcing Services are designed especially for small businesses who need immediate access to a Help Desk Service Center with expert telephone support and full escalation options but who have to work within a limited information technology budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support,
Secure Remote Access Support, System Evaluation, Expert Escalation, Virtual Help Desk Support, Per Minute Billing, and Help Desk Applications Recommendation and Integration.
Microsoft WSUS allows IT managers to deploy and monitor the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, network support personnel can fully and effortlessly manage the installation of updates that are released via Microsoft Update to servers and workstations in an organization. Progent can help you with complex details of the initial configuration of Microsoft WSUS such as planning the Microsoft Software Update Services deployment, configuring client's computers, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container that makes sense for your network environment.
Progent is convinced that a well designed and executed information system is a vital factor for enabling any company's success, and we follow this belief in our own network infrastructure. Progent has created a fault-tolerant virtual office network that allows Progent's staff engineers and authorized contractors to offer fast and efficient service, collaborate closely on complex jobs, and gain from career and personal maturity by being a member of an exciting business culture of personal drive and independence.
Progent provides customers access to engineers who have earned some of the computer industry's most prestigious certifications. Progent thinks that customers deserve to be sure that their computer support consultants have accredited testing as well as extensive real-world backgrounds so that Progent's customers can engage Progent's service with confidence. Often, vendor certifications such as the Cisco Certified Internetwork Experts confers priority for significantly better vendor help than is available to uncertified service providers, allowing Progent to deliver customers a better level of IT support. In addition, major certifications such as CISM or CISSP for IT security can help corporate customers to show compliance with regulatory demands by using the services of accredited IT professionals.
Great Plains 10.0 accounting is a full-featured business management solution that unifies data and operations across your business, communicates seamlessly with other applications, and connects employees, customers and vendors regardless of time or location. Created for small to mid-size companies, Microsoft Dynamics GP 10.0 delivers capability for accounting, management reporting, project management, inventory and order control, eCommerce, HRM, CRM, field service, manufacturing, retail management, and online business services. Progent can show you how to install and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your company exploit the full power of Microsoft Dynamics GP Release 10.0.
Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer experts as well as to information workers, reducing the complexity of designing, deploying, administering, and using company data and analytical applications on platforms ranging from mobile devices to enterprise information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with real-world expertise and wide knowledge in planning and deploying information-based, end-to-end business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent's Linux consulting services offer small and mid-size businesses and software developers assistance with managing and supporting Linux systems that operate with Microsoft-based technology. Progent offers your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide range of experience provides you with a convenient single source to help you build and manage a secure and robust mixed-platform network and communications environment that supports Linux and Microsoft interoperability by combining MS Windows with leading Linux platforms such as RedHat, SUSE Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent's Microsoft qualified engineers can provide expert consulting for corporate-wide deployments of Microsoft Exchange Server. Progent's experts can help you plan multi-location Exchange rollouts or upgrades and can provide local technicians to assist large companies with installations of Exchange Server 2007 in the San Francisco Bay Area or any area served by Progent's consultants.
Progent's expert support team can help you define and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes network downtime, reduces ongoing support demands, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-location upgrades, Progent offers the experience to finish your project rapidly and affordably. Progent's Exchange 2003 support, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.
If your company is developing UNIX or Linux software on a network that includes MS Windows-based servers, desktops, and office applications, Progent offers comprehensive information technology outsourcing that frees you to concentrate on your field of high-value know-how while avoiding the constant hassle of maintaining your company information system. Through the use of automated network monitoring and by providing remote and in-person assistance when your business needs it, Progent offers an economical solution for maintaining an IT network that provides excellent dependability, protection, and efficiency. Progent's Linux developer assistance offerings include comprehensive information technology outsourcing, virtual server infrastructure, online and in-personservice and repair, 24x7 monitoring, and help desk services.
If your office computer system combines Linux technology technology with Windows, Progent can assist you to integrate your computers into a cohesive environment that permits all your OS platforms to run side by side for easy management, transparent dataflow, high availability, enhanced performance, and tight protection. Progent's UNIX/Linux and MS Windows coexistence support services feature network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online technical help and repair, in-person technical support, and help desk call center support.
