Additional Topics of Interest

MOM Consulting
Operations Manager 2007 Specialists

Small to middle size businesses can now enjoy all the advantages of Microsoft Operations Manager and also have quick access to Progent’s Microsoft and Cisco qualified IT support professionals. With Progent's economically priced IT service programs, mid-size businesses can choose a simple MOM-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent supports MOM 2005 and MOM 2000 to provide small business information systems world-class availability, protection and performance.

Cisco Help Desk Configuration
Setup and Support

Progent's Network Help Desk Outsourcing Services are designed especially for small organizations who need fast access to a Help Desk Call Center with professional telephone support and full escalation capability but who must work within a modest information technology budget. Key components of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Support, Optional Remote Access Provisioning, Initial System Assessment, Problem Escalation, Virtual Helpdesk Services, Per Minute Billing, and Helpdesk Applications Selection and Deployment.

Security Consultant for Expert CISSP Certified
CISSP Certified Network Consultant

Progent's CISSP qualified security experts, or Certified Information Systems Security Professionals, are consultant who have been awarded CISSP Certification through extensive study and formal testing. CISSP Certification indicates mastery of a worldwide standard for IT security. American National Standards Institute has given the CISSP credential official recognition in the field of information security under ISO/IEC 17024. Areas of knowledge covered within CISSP include Security Management Practices, Security Design and Test Systems, Connection Control Systems, Applications Development Security, Operations Security, Hardware Security, Cryptography, Communications, Network Security, and Business Continuity Planning.

Clustered Server Technology Consulting Services
Information Technology Consulting in Milpitas, California

Progent’s fault tolerant system consultants offer non-stop computing support, disaster recovery services, network load balancing, non-stop interoffice connectivity, fault-tolerant Internet interface design, 24x7 data center services, and other high-availability operations support to show your organization create a 24x7 environment for mission-critical applications. Progent has the experience to develop economical, non-stop networks by utilizing the expanding library of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco certified consultants can help you build a fault tolerant mutli-site network with a fully redundant Internet interface and intelligent network load balancing.

Integration Support for SQL Server
Microsoft SQL Server Support and Integration in San Francisco

Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT experts and network users, reducing the difficulty of designing, deploying, managing, and using company data and database applications in environments ranging from handheld devices to corporate data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with hands-on experience and broad knowledge in planning and building information-based, end-to-end business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

Help Desk Software Selection and Deployment Consulting
Support Services in Hayward, CA

Progent offers several basic kinds of Helpdesk services including Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft Gold Authorized Partner and Progent's Help Desk staff of certified Microsoft and Cisco experts gives your customers easy access to a dependable technical resource with years of experience delivering phone support and remote access repair for networks based on Microsoft technology. Progent's focus is on giving the support Call Center a respected reputation as a solid contributor to company productivity. Progent's target is to resolve rather than merely record problems.

Configuration for Apple Macintosh, Entourage, Exchange
Exchange and Apple Mac Consulting Alameda, California

Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft certified consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Mac users can work closely with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, allowing Mac users to get and send messages, search the Exchange global address list, import addresses, sync up calendars, and invite fellow workers to meetings with your Exchange account. Progent will verify that your Microsoft Server is properly configured and that WebDAV and Outlook Web Access are working. Progent also offers specialized one-on-one Entourage training.

Macola Network Security Consultant
ERP Data Recovery

Besides providing Microsoft Dynamics GP specialists, Progent can supply experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, Microsoft Business Solutions Retail Management System, Macola ERP by Exact Software, MAS 90 ERP by Best Software, and QuickBooks Pro by Intuit. Progent's experts also can show you how to build and support a protected, robust server and communications infrastructure to support your ERP, MRP and accounting applications.

Computer Specialists for Hyper-V Virtual Server
Migrations for Microsoft Hyper-V Virtual Server Administration Redwood City, CA

Progent's certified professionals can help you analyze the potential benefits of Hyper-V-powered server virtualization for your company, perform pilot installations to validate Hyper-V's operation with your production software, assess your network architecture for optimal performance with virtualization solutions, assist you in migrating to Windows Server 2008 and configuring Hyper-V, train your network management personnel to track and manage Hyper-V, provide world-class consulting support for enhancing the protection of your virtual machines, establish and test disaster recovery procedures that maximize network availability, and deliver continuing consulting and technical support including affordable low-cost online troubleshooting and comprehensive Help Desk outsourcing.

CISM Network Consulting
Los Altos, CA Security Consulting

Progent can provide the support of CISM certified security consultants. The Certified Information Security Manager committee defines the core capabilities and worldwide standards of performance that IT security professionals are required to learn. It provides business management the assurance that those who have qualified for their CISM certification possess the background and capability to provide effective security management and consulting consulting.