For business networks located in the state of Minnesota, Progent's Microsoft and Cisco authorized technicians can provide remote phone support and troubleshooting to repair your network problems fast and affordably. Progent has acquired world-class expertise, software utilities, and support knowledge bases to troubleshoot and fix IT problems without the high cost and time delays associated with in-person service calls.

If your Minnesota company is situated outside of the larger metropolitan areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your local network systems support choices may be limited in technical expertise, or not available during urgent situations. This results in a network that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progentís team of network consultants average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a diverse range of customers. This means you get not just the technical expertise needed for the job, but a professional with field proven methods for applying that expertise to assist with efficient network solutions.

Amazon Web Services (AWS) Migration Consulting Services
Progent's Amazon AWS planning and integration consultants can provide affordable online consulting to help businesses to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Glacier for value-priced long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security strategies. Progent offers advanced expertise with firewall configuration and VPN access and can help you create all-cloud or hybrid ecosystems that efficiently incorporate Amazon AWS resources. Progent offers occasional support or Progent can deliver project management outsourcing to help you migrate efficiently to the Amazon AWS cloud.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultantscan provide advanced remote consulting to help organizations of all sizes to connect their networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can assist you to plan and manage hybrid ecosystems that can include Windows and Linux systems and apps in hybrid architectures that combine on-premises IT assets as well as cloud services. To help you to incorporate public cloud services with networks, Progent offers a range of public cloud integration services such as Office 365 integration with on-premises Exchange and Microsoft Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging.

Common Examples of Online Support Services Available from Progent for Cisco Routers
Among the common remote Cisco router consulting services available from Progent are setting up domain name, IP addressing, routing tables, logging, and user accounts; setting up iBGP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; reviewing BGP peering arrangements, routing maps, and BGP peering arrangements; upgrading router's IOS image; setting up and confirming failover; fixing VPN issues; producing a network diagram and documenting router setup; plus policy and disaster recovery planning.

Remote Support for Windows and Cisco-based Networks
Progentís Technical Response Center offers expert remote support for Microsoft and Cisco-based environments anywhere in the U.S. Progent's certified professionals have the expertise to help you to troubleshoot and resolve difficult network problems rapidly and affordably. The breadth of information technology expertise represented by Progent's staff of consultants allows them to escalate even the toughest problems to appropriate subject matter experts as required. Whether you need occasional phone support and online repair or ongoing access to a Help Desk Technical Response Center, Progent's experts can provide your company with enterprise-level support without the high cost and administrative hassle of maintaining a big in-house IT group.

Temporary Chief Information Officer Support Services
Progent can provide companies with an information management professional who can function as a temporary or part-time Chief Information Officer. This experienced technology executive can offer strategic direction to help you to integrate appropriate IT products to enhance business processes so they match better with your corporate goals. Your business can create and implement a well thought out information technology strategy without absorbing the expense of a full-time Chief Information Officer. Critical tasks Progent's temporary Chief Information Officer can perform include strategic planning, establishing IT budgets, building and tracking models for Total Cost of Ownership, analyzing workflows, negotiating with suppliers, defining security and compliance standards, monitoring service level agreements, automating network administration, desktop management solutions, patch control, and business continuity preparedness.

ZENO Monitoring and Reporting for IP-based Devices
ZENO is Progentís monitoring and management service that incorporates advanced remote monitoring and management techniques to keep your IT system running at peak levels by tracking the health of all critical IP-based devices that constitute your IT environment. When ZENO detects an issue, an alert is transmitted immediately to your designated IT management staff and your assigned Progent consultant so all looming problems can be resolved before they can disrupt or crash your network.

ProSight Data Protection Services Managed Backup
ProSight Data Protection Services provide small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of critical data, apps and VMs that have become unavailable or damaged due to component failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as IPPA, FIRPA, and PCI and, when needed, can assist you to restore your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

NetApp SAN Storage Solutions
Progent can provide enterprise customers remote or on-premises NetApp SAN consulting support for NetApp's complete portfolio of SAN products including ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN storage solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, system management, information assurance, high availability, and remediation. Progent offers Tier 3 support to assist you to take care of issues with NetApp SAN deployments efficiently based on industry best practices.

Microsoft SharePoint Server Consulting Services
Progent's Microsoft-authorized Microsoft SharePoint Server 2010 developers and Office SharePoint 2007 experts can assist you to rationalize the business case for implementing the latest version of SharePoint Server, advise you on the appropriate edition of Microsoft SharePoint Server for your application, provide setup and integration expertise, help you to install MS SQL Server as a supporting database manager, improve your network integrity, integrate your standard and custom application programs to work with SharePoint, develop a comprehensive security strategy that encompasses portal solutions, and provide troubleshooting and Help Desk support.

Dynamics GP (formerly Great Plains) Programming and Support
Progent can provide a Microsoft Dynamics GP support expert to assist your company to maintain and improve your Microsoft Dynamics Great Plains-based management information system. Progent can also assist you to plan and implement an efficient Microsoft Dynamics GP upgrade from an older system so that you preserve your historical data, enhance your security, improve your financial reporting and analytics, take full advantage of Microsoft Office compatibility, and eliminate business impacts by designing and following an intelligent migration strategy.

Desktop and Mobile Device Centralized Configuration Management Consulting
Progent can provide Configuration Manager 2016 hybrid cloud integration, System Center 2012 Configuration Manager (SCCM 2012) design and deployment and Microsoft Intune consulting to centralize and streamline the administration of your desktops and Cloud-connected mobile devices. Progent can assist you to migrate smoothly to Configuration Manager 2016 from an older device management platform or help you to modify your current SCCM 2016 ecosystem to support your evolving IT needs.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of IT security professionals. GIAC accreditations are recognized by companies and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with any of the network security capabilities covered under GIAC accreditation including evaluating network security mechanisms, incident management and response, intrusion detection, web services security and SIEM solutions for compliance with government requirements for promptly reporting incidents.

Cost-effective Network Support Solutions
Many small companies rely on flawed metrics when shopping for a computer network consultant. Cost per hour is seldom a reliable measure for value. A consultant with insufficient experience can take many times longer to complete the identical task than an experienced Information Technology expert. For example, charging 30% less per hour, but taking three times as long for the same job is not a bargain. Even worse, a poorly architected or implemented IT environment that is undependable and difficult to manage or expand can cost a small business many times more than its setup price because of lost productivity. Progent's client testimonials from satisfied companies throughout the U.S. confirm the effectiveness of Progent's support model and the technical capability of Progent's staff of engineers.

Contact a Progent Computer Consultant
To find out how to get in touch with a Progent computer support expert for remote or onsite help in , phone 1-800-993-9400 or visit Online Computer Help.














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