For small company network systems located within the state of Minnesota, Progent's Microsoft and Cisco qualified consultants can provide phone assistance and troubleshooting to resolve your computer network problems quickly and affordably. Progent has developed enterprise-class expertise, software tools, and support databases to troubleshoot and fix network problems without the high cost and delays associated with on-site technical service calls.

If your Minnesota small business is situated beyond the larger metro areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your local network support options may be limited in skills, or not available during urgent situations. This can result in a computer network that is unstable or causing wasted time due to technical problems going unresolved for too long. Progentís staff of field proven network engineers average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a large range of technical tasks for a broad range of customers. This means you obtain not only the technical skills needed for the task, but a professional with field proven methods for applying that expertise to assist with affordable network solutions.

Microsoft Dynamics NAV Consulting
The most recent edition of Microsoft Dynamics NAV offers several innovations such as specialized Role Centers, enhanced analytics and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP experts offer custom programming, integration and troubleshooting support to enable you to take advantage of MS Dynamics NAV. Progentís engineers can help you to connect Microsoft Dynamics NAV ERP software to other services and applications. Also, Progent can assist your organization to design and analyze databases so you can improve your knowledge of your business, attract additional customers, refine your sales campaigns, and build productive alliances.

ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your network running at peak levels by checking the state of critical assets that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent consultant so all looming issues can be addressed before they can impact productivity. Learn about the entire ProSight line of affordable network monitoring and management services for small organizations.

Cisco Voice over IP (VoIP) Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to configure, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's consultants can also assist you to integrate your IP phones with Unified CM, previously known as CallManager, or with Unified Communications Manager Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM apps such as Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's consultants can provide support with all aspects of Cisco IP Phone integration including designing dial plans, solving IP phone registration issues, configuring SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

Oracle Database Administration Services and Application Development
Progent offers affordable access to an Oracle expert for Oracle database administration services or an Oracle software programmer. Progent can help your business to create efficient solutions for critical Oracle database administration activities including database tuning, backup and restore strategies, and database security, or mentor your in-house personnel to use industry leading practices for simplifying various administration procedures. Progent can in addition offer the support of a PL/SQL developer to help you to design, tune, enhance, or port Oracle programs that can vary from business reports to data-driven web sites. Progent offers experience with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to tune existing SQL programs using Oracle's SQL Tuning Advisor and SQL Access Advisor.

Eliminate Dependence on Freelance Consultants
By creating a partnership with a full-service IT consulting and support company such as Progent as opposed to a freelance consultant, your company is assured fast access to capable experts when you need them. You do not have to be concerned that illness, training, time off, or conflicting jobs with other clients will leave you with no help during an emergency.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX consultant to help you design, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid deployments. Progent's VMware vSphere and NSX consultants offer advanced knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent offers extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud Suite used for managing private and hybrid cloud solutions that provide maximum availability, data security, and disaster recovery.

Live Online Training for Popular Desktop Apps
Progent offers live online training for a range of client applications. Progent's Webinar training covers topics that include Office 365 Excel and Power BI reporting, Office 365 Word VBA macro development, Publisher co-editing, Office Outlook calendar sharing, Office 365 Access rapid application development, Microsoft Dynamics GP customization, and Windows 10 management. Live online training provides all the advantages of traditional in-person sessions, such as instant interaction between clients and teachers, but eliminates the costs of travel and the hassle of trying to accommodate the availability of many students.

SQL Server 2012 Expertise
Progent offers the expertise of Microsoft-certified SQL Server 2012 consultants and experienced database application developers, DBAs, project management experts, network infrastructure engineers, disaster recovery planning specialists, and security consultants to assist your business to manage your SQL Server 2012 solution and configure an efficient and safe IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012. Progent can also assist your company to migrate to SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

Microsoft Azure Integration Consulting Services
Progent's Microsoft Azure cloud planning and integration experts can help you with any aspect of Azure cloud integration including needs analysis, prerequisites assessment, solution architecture, pre-production testing, implementation, centralized administration, performance tuning, license management, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can assist you to configure and debug firewall appliances and VPN connections so your users can safely connect to Azure-based services, and Progent's Microsoft-certified consultants can help you integrate key Microsoft platforms to work in Azure including Windows Server, Exchange, SQL and Skype for Business. Progent can also assist your organization to set up a hybrid ecosystem that transparently combines physical datacenters with Azure services.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure experts and Cisco CUBE integration consultants can help your business to plan, integrate, manage, troubleshoot and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent can provide affordable online or onsite support to help you to move smoothly to a productive communications environment that offers accelerated ROI. Progent's certified Microsoft unified communications experts can help you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business or Lync for access to a SIP-based IP PSTN trunk.

Virtualization Consulting
Virtual compute, storage and networking technologies allow IT organizations to maximize resource utilization, streamline network operations, and improve application availability and security. operate several virtual machines on a single physical processor. Typical applications for virtualization are resource consolidation, low-cost platforms for applications that require older OS software, and affordable segregation of application development or pilot environments from production systems. Progent's virtual server consultants offer Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting, Windows Server Hyper-V Virtualization consulting, VMware vSphere configuration and troubleshooting, VMware NSX network virtualization design and management, and Citrix XenServer virtual server support. Progent can install virtual machines to optimize performance, fault tolerance and ease of administration while simultaneously lowering costs; propose and verify disaster recovery plans that minimize downtown in the event of a major failure; and deliver ongoing support, troubleshooting, and consulting assistance as computer technology evolves.

Cost-effective Support Solutions
Many small organizations utilize poor metrics when searching for a computer network consultant. Cost per hour is usually not a reliable measure for value. A consultant with inadequate experience can take several times longer to perform the identical job than a seasoned IT expert. As an example, charging a third less per hour, but taking three times as long for the same task is not a deal. Even worse, a badly designed or implemented IT environment that is undependable and hard to administer or upgrade can cost an organization many times over its setup price because of lost productivity. Progent's customer testimonials from satisfied companies throughout the United States indicate the effectiveness of Progent's service model and the technical capability of Progent's team of engineers.

Talk to a Progent Computer Support Expert
To see how to get in touch with a Progent computer support expert for remote or onsite support in , phone 1-800-993-9400 or visit Online Computer Support.

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