For small company computer networks located within the state of Minnesota, Progent's Microsoft authorized consultants can provide phone assistance and troubleshooting to resolve your computer network troubles fast and affordably. Progent has developed enterprise-level expertise, software tools, and support databases to troubleshoot and repair computer network problems without the cost and delays normally associated with on-site service dispatches.

If your Minnesota small business is situated outside of the larger urban areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your nearby network support choices may be limited in technical expertise, or unavailable during a crisis. This results in a computer network that is unstable or causing wasted time due to technical issues persisting for too long. Progent’s group of seasoned network engineers average more than 10 years of real-world industry experience, in the trenches of network support, performing a extensive range of technical projects for a extensive range of customers. This means you get not only the technical know how needed for the job, but a professional with proven methods for applying those skills to assist with excellent network solutions.

Simple Engagement and Billing Model
Progent has made it easy to become a customer. Progent requires no complex contracts, no minimum commitments, no retainer fees, and no minimum job fee for services delivered during regular working hours. All consulting time is fully documented and invoiced to the actual minutes used. By-the-minute invoicing eliminates scenarios in which customers are charged major dollars for quick fixes. Your company is billed only for the services you get.

NetApp SAN Storage Solutions
Progent offers enterprise customers online or onsite NetApp SAN consulting services for NetApp's complete portfolio of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to resolve problems with NetApp SAN storage deployments quickly and affordably following industry best practices.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent's disaster recovery experts can help you create a disaster recovery plan in case of a complete site outage. Progent can help you create a complete disaster recovery solution that incorporates scheduled disaster recovery assessments and drills so that after a catastrophic failure happens, you minimize network downtime. Progent's Microsoft and Cisco-authorized consultants can also show you how to create an affordable, zero-downtime network architecture that takes into account availability issues covering a broad array of network technologies and processes. Progent's business continuity experts can assist your company to prepare for the broader issues associated with keeping your business functioning following a disaster by addressing not just information technology concerns but other issues like alerting key staff members, moving into alternate work space, acquiring emergency transportation, hiring substitute employees, and filing regulatory reports. Progent's Windows Server 2016 disaster recovery consultants can assist you to design and build an affordable disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster technology field-tested in Microsoft's massive Azure cloud.

Progent's Consulting Services for SQL Server 2016
SQL Server 2016 introduces major enhancements in speed, scale, security, availability, mobile computing integration, and built-in BI. New features include PolyBase for handling structured and unstructured databases simultaneously for big data applications, R language support, Row-level Security, Mobile Reports, and centralized management of local and cloud-resident operations and services. Progent's Microsoft Gold-certified SQL Server 2016 consultants offer remote and on-premises expertise to help businesses of all sizes to plan, implement, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager.

Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultantscan provide advanced online support to help companies of all sizes to connect their IT infrastructure with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help you to design and manage hybrid environments that support Windows and Linux systems and applications in hybrid topologies that utilize local IT assets as well as public clouds. To assist you to incorporate public cloud services with networks, Progent can provide a variety of cloud migration support services that include Office 365 integration solutions with on-premises Exchange and Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging.

Network Consulting Services for Small Governments and School Districts
Progent has extensive experience delivering a full-spectrum of remote IT support and urgent repair services to local governments and school districts across the U.S. Progent is among the pioneers in providing expert remote IT support and has provided network support to organizations in every state. Progent's online information technology consulting for local governments saves travel costs and solves issues more quickly than onsite support.

Progent's Consulting and Training Services for Office Word and Office 365 Word
Progent's Microsoft Office Word and Office 365 Word consultants offer a wide range of economical remote consulting services to assist you to maintain your existing Microsoft Word solution or help you to migrate to a newer release of Microsoft Office Word. Support available from Progent's Word experts include VBA software development, identifying and fixing compatibility problems between different releases of Word, integrating Word with different Microsoft Office apps like Office Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance support, and smart phone integration, and online Microsoft Office Word training customized for your special requirements.

Mac Support Services
Progent's experts in Apple Mac OS X technology can provide Apple Mac users a variety of services including desktop support, help with Mac OS X application software, security and connectivity consulting, integration with Windows-based environments, and one-on-one training. For business systems based solely on Mac OS X or for environments utilizing a mix of Mac, Linux, and Microsoft powered servers and workstations, Progent has the background and depth to deal with the challenge of designing, setting up and maintaining a network system that is reliable, safe, efficient, and supportive of your business goals.

Data Backup/Restore Expertise
Progent's backup engineers can provide help for a wide range of products and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux physical and virtual servers and workstations plus notebooks and smartphones. Progent can provide help for leading data protection platforms such as Acronis, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take, Mozy, Retrospect, Time Machine, VMware Data Recovery, and Solaris FLARs. Progent can assist your company to deploy, enhance, or maintain backup solutions for a variety of topologies including local, edge to datacenter, cloud-based, or hybrid.

Progent's Consulting and Development Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, vendors can broaden their market, lower their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.

Video Conferencing Consultants
Progent can provide the services of a certified video conferencing engineer with expertise integrating technology from the major telepresence providers including Cisco, Polycom, and LifeSize and can help you to plan, install, upgrade, or maintain a telepresence environment that protects your investment and maximizes the strategic value of your IT system. Progent also offers the expertise of network infrastructure engineers who can assist companies of all sizes to build and troubleshoot a network that delivers the performance, reliability, security, and expandability required to accommodate your telepresence solution.

Advanced Server Monitoring with System Center Operations Manager Operations Manager
Progent offers a selection of network support packages built on System Center Operations Manager technology. Progent's automated, 24x7 server monitoring makes your computer support proactive instead of reactive. By identifying emerging problems before they cause network disruptions, Progent's automated server monitoring can keep your network safe from stressful and expensive service interruptions.

Cisco IOS Update Support
If you incorporates Cisco appliances, you may be running an old version of Cisco IOS, the operating system used in almost every Cisco router as well as the latest switches from Cisco. Cisco often publishes upgrades to IOS to fix bugs, shore up security weaknesses, or improve features. Unfortunately, updating Cisco IOS and other Cisco OS platforms can be tricky, depending on your Cisco equipment and your network environment. As an example, there could be limited local Flash storage that could cause a new OS version to operate improperly. Progent's Cisco CCIE-certified consultants offer a broad array of services related to upgrading Cisco IOS or any Cisco software platform like IOS EX or IOS XR. Progent's consultants can run audits of your Cisco software, recommend sensible upgrades, provision Cisco appliances, copy images, activate and test your new software, tune performance, troubleshoot issues, and teach your network support managers how to utilize any significant new capabilities.

Talk to a Progent Network Support Expert
To see how you can contact a Progent network support expert for remote or onsite expertise in , call 1-800-993-9400 or go to Online Computer Support.

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