If your company information network is in the state of Minnesota you can have quick remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified consultant to fix urgent issues involving your network. Progent maintains one of the largest groups of UNIX and Cisco CCIE consultants available remotely of any independent service organization in the United States. The cost is reasonable, billing is per minute, engagement is fast, and service is unbeatable.

In case your Minnesota company is located outside of larger urban areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers is often limited during an urgent situation. This can result in a drop in revenue for your company, upset customers, unproductive workers, and distracted management. By contacting Progent's online services, you can get in touch with a certified engineer ready to provide help whenever you require it to get your computer network running.

Since Progent bills for remote help by the minute, your business owes exclusively for support delivered. Progent asks for no service activation charge. Some online support organizations have substantial minimum fees or bill for each fifteen minutes or more. Progent's one-minute granularity and simple billing model avoid unexpectedly large tabs for speedy fixes.

If your Minnesota business requires technical assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's remote help, phone 866-776-4368, or visit Contact Progent.

What Makes Progent's Remote Support Services Special?
Progent's experienced team of remote consulting engineers possesses a wide range of world-class computer knowledge. This allows Progent's online service specialists to resolve the most challenging network trouble more quickly than is possible with typical independent service organizations or with the internal IT resources commonly available to smaller businesses. Progent has developed the technology and skills to fix problems economically in many different computer environments that feature combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CISCO CCIE engineers have qualified for advanced credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support team members also hold a number of high-level Cisco credentials such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional, and Design Associate.

In order to help companies who operate environments incorporating a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote support team offers the services of support specialists with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security expertise, Progent provides online contact with professionals with recognized security certifications such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise combined with Progent's group approach to repairing technical problems streamlines trouble ticket escalation, if needed, to specialists with sufficient competence to deal with unusually tough support calls. This accelerates resolutions of serious problems, prevents network downtime, and minimizes maintenance bills.

For companies in the state of Minnesota, Progent enables immediate remote contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for critical expertise to fix information system issues that are impacting your business but are outside the experience of your in-house network service resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-certified network experts can connect to your network using state-of-the-art remote troubleshooting tools in order to perform rapid and efficient evaluation and remediation of serious IT problems.

Services Progent's Online Consulting Experts Can Provide Your Minnesota Business
Progent's network consultants are qualified to deliver advanced support for a comprehensive array of UNIX/Linux, Apple, Cisco, and Windows solutions including:

Online Support Services for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online computer service team can help Minnesota companies to maintain a large array of information products and technologies that include system architecture, messaging support, security expertise for computer systems and business operations, Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server products for server consolidation and centralized management, and transitioning from older applications to modern solutions based on newer versions of UNIX, Linux, Solaris, macOS and OS X, or MS Windows.

Progent's support experts offer remote troubleshooting for systems powered by leading derivatives of the UNIX platform such as: Apple macOS and OS X, Sun Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or mainstream Linux products such as RedHat, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent is unmatched in the network support arena for offering fast and economical communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after network engineers who earn this advanced credential by passing intense examinations administered by Cisco. In most cases CCIEs are employed by big enterprises or nationwide ISPs, and consequently their expertise is not conveniently available to the general public.

Progent is among the only IT service firms that makes sure that CCIEs are available to assist small and mid-size companies. In addition, Progent facilitates quick contact with a CCIE by telephone so that you can get immediate help for critical system issues that are disrupting your business but are outside the competence of your usual network support resources. Progent's CCIE consultants can tie into your system by means of the latest on-line troubleshooting technology in order to perform rapid and economical diagnosis and repair of urgent network anomalies.

CCIE qualified engineers from Progent can help you to architect, configure, and support an integrated information system that can simplify operations, lower expenses, and accelerate the path to profitability. By providing Cisco broadband routers expertise with Cisco Catalyst switches consulting services and Cisco wireless technology integration assistance, Progent can greatly improve the business value of your information network in Minnesota. To learn more on Progent's services for Cisco network appliances, refer to Cisco Network Professional Expertise.

Microsoft Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-certified online service professionals can deliver computer troubleshooting and consulting help for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the expertise of consulting professionals who can help you with a broad variety of technology expertise including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, MS Exchange 2016 Server migration, Microsoft Exchange 2013 integration, Exchange 2010 management, SharePoint 2013 design, Microsoft Lync integration and Office Communications Server upgrade, Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, SQL Server 2016 integration and programming and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager network monitoring, Project Server and Server Online training, SBS Server 2011 consulting, and Windows Essentials migration and cloud integration.

Certified System Security Experts
Progent offers you access to certified CISA, CISM, and ISSAP security professionals who can deliver a range of security services to enhance the defenses of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against attacks or help your business to revive quickly from an attack. Security services available from Progent include: in depth security audits utilizing technologies such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; quick recovery from virus and worm assaults; setting up firewalls; establishing secure architectures for off-site and mobile access; protecting your email system against spam and directory harvest attacks; and implementing round-the-clock automated monitoring. To find out additional information about Progent's security expertise for small and midsize companies, refer to Progent's Professional Expertise for Network Security.

Applications Support: Training, Development, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative aspect of Macintosh computing by offering consulting services and education in graphics, sound, and video. Progent's support professionals offer expertise in a range of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Group can supply professional consulting expertise and training in specific application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for familiar Microsoft applications including Microsoft CRM, Microsoft Project, MS Office Word, and Microsoft Excel. To learn additional information concerning Progent's expertise, custom development, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.

Help Desk Call Center Support and Outsourcing Options
Progent offers a selection of programs for Call Center assistance that include UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are intended mainly for businesses who need the immediate availability of an effective Help Desk but who have limited funds and internal support bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your current Helpdesk staff. Progent can operate as a primary Help Desk for your business, represent an escalation resource for the most challenging network problems, or be available in overflow situations when your other service providers are swamped. Progent's Call Center Consulting Services can aid you in building an efficient new Help Desk Call Center or improving your current one, evaluating or customizing Help Desk software products to address the particular needs of your company, or adding temporary personnel to work online with your internal Call Center group during demanding events like system upgrades. To learn additional information on Progent's Help Desk service and outsourcing, go to Progent's Help Desk Call Center Support.

Progent's Remote Support Tools
Progent has developed a collection of customized technologies, evolved over more than a decade of field experience, dedicated to enabling the most advanced quality of service for delivering remote engineering support and troubleshooting for small and midsize business IT systems. Progent provides secure Virtual Private Network support for gateways from a variety of popular companies including Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN offsite connectivity enables the consultants of Progent's remote service group to interface to your environment remotely without compromising system security.

Progent's sophisticated service reporting application stores comprehensive histories of all service delivered to Progent's clients. Each active Progent staff engineer has the benefit of the specifics of services provided to each customer by any staff member. This history of trouble tickets and resolutions is structured as a readily searchable internal knowledge base that permits Progent's remote support experts to share their knowledge with the whole team to ensure that the value of Progent's technical support grows daily. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to other vast technical support knowledge bases as well as to manufacturers' in-house engineering staff that enable Progent's remote consulting experts to come up with the best resolutions promptly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Immediately
To see how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for urgent phone-based engineering expertise in Minnesota, call 1-800-993-9400 or visit Urgent Remote Computer Support.

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