If your business information network is in Minnesota you can now get fast online technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to help with emergency issues involving your IT network. Progent retains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available remotely of any nationwide service organization in the U.S. The cost is competitive, billing is by the minute, engagement is fast, and service is world class.

If your Minnesota office is outside of major urban areas including Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts may be problematic during a crisis. This can result in a drop in income for your business, upset clients, unproductive workers, and distracted management. By calling Progent's remote support, you can get in touch with a qualified professional who can offer assistance when you have to have it to get your system on line.

Since Progent charges for remote help by the minute, your company is invoiced just for services delivered. Progent asks for no startup fee. Many online support firms apply substantial minimum fees or bill for every fifteen minutes or more. Progent's fine granularity and straightforward pricing policy save you from large tabs for fast fixes.

If your Minnesota company requires technical assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or see Contact Progent.

Why is Progent's Remote Technical Support Program Unique?
Progent's seasoned staff of online consulting professionals possesses a wide range of world-class information technology skills. This allows Progent's remote technical support specialists to deal successfully with the most challenging technical problems faster than is possible with typical independent support firms or with the internal IT resources usually available to smaller companies. Progent has developed the technology and skills to fix technical issues efficiently in a wide variety of network configurations that incorporate mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE support experts have earned professional certifications such as Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service experts also hold a number of high-level Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional, and Design Professional.

In order to assist companies that maintain networks powered by a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's remote support group can provide the expertise of consultants who hold important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide advanced security consulting, Progent provides online contact with professionals who have been awarded the industry's top security certifications including Certified Information Security Manager consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to fixing network difficulties allows service escalation, when called for, to experts with sufficient background to deal with particularly intractable support calls. This speeds up remediation of urgent network problems, avoids system disruption, and reduces maintenance invoices.

For companies anywhere in Minnesota, Progent offers fast remote access to a UNIX, Linux, Solaris, Apple macOS or OS X specialist for emergency expertise to fix network problems that are hurting your business but are outside the skill set of your in-house network support organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-certified consultants can interface with your computer environment using state-of-the-art remote troubleshooting utilities in order to perform fast and economical analysis and repair of critical network issues.

Troubleshooting Services Progent's Phone-based Consulting Specialists Can Provide Your Minnesota Company
Progent's network consultants are qualified to deliver advanced help for a comprehensive set of UNIX, Apple, Cisco, and Windows technologies such as:

Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based technical support team can help Minnesota small businesses with an extensive set of information products and technologies including network infrastructure, email solutions, security consulting for networks and company processes, Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, VMware options for server economization and streamlined management, and transitioning from out-of-date applications to modern solutions powered by updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.

Progent's support experts can provide online troubleshooting for computers powered by popular versions of UNIX such as: macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or common Linux products including RedHat Linux, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the computer support arena for providing fast and economical communication with Cisco CCIEs. Cisco-certified CCIEs are high-level networking consultants who qualify for this rare certification only after intense testing administered by Cisco. In most cases CCIEs are hired by big enterprises or nationwide ISPs, and as a result their help is not easily accessible to smaller companies.

Progent is one of the rare network support organizations that makes sure that CCIEs stay available to support small and medium sized businesses. In addition, Progent can provide convenient access to a Cisco CCIE via telephone so your company can get timely support for critical system problems that are disrupting your productivity but are outside the experience of your usual IT support resources. Progent's CCIE support experts can access your system by means of sophisticated remote support technology in order to perform quick and cost-effective diagnosis and resolution of critical system anomalies. To learn more information concerning Progent's services for Cisco infrastructure, refer to Cisco Network Consulting Expertise.

Microsoft Partner for Remote Expertise for MS Windows
Progent's Microsoft-certified remote support engineers offer computer problem solving and consulting support for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the expertise of consulting professionals who can help your company with a wide variety of platform practice areas including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, MS Exchange 2016 migration, Exchange 2013 integration, Microsoft Exchange 2010 management, SharePoint 2013 design, Lync 2010 implementation and Microsoft Communications Server upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, SQL Server 2016 migration and programming and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, Microsoft System Center 2012 Operations Manager monitoring and reporting, Project Server training, SBS Server 2011 support, and Windows Essentials cloud integration.

Certified System Security Experts
Progent offers you contact with accredited CISM, CISSP and ISSAP security engineers who can deliver a range of security solutions to enhance the protection of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against attacks or help your business to recuperate rapidly from an attack. Security services offered by Progent include: in depth security analysis utilizing utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Solar Winds and Netcat; rapid recuperation from virus and worm assaults; integrating firewalls; planning secure techniques for remote and mobile connectivity; securing your email system against viruses, spam and DHA attacks; and setting up 24x7 proactive monitoring. For more about Progent's security expertise for small and medium-size companies, visit Progent's Consulting Support for System Security.

Applications Support: Webinar Training, Custom Programming, Troubleshooting
Progent's Mac technology experts can promote the creative aspect of Mac computing by providing consulting services and education in imaging, sound, and motion video. Progent's support professionals can provide expertise in a variety of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Group offers in-depth consulting support and education in special application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, programming, and education for familiar Microsoft applications such as Microsoft CRM, Microsoft Project, Microsoft Word, and Microsoft Excel. For additional information about Progent's consulting, customization, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.

Help Desk Call Center Support Options
Progent provides several support programs for Call Center assistance including UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Consulting and Staffing.

Progent is a Microsoft-Certified Partner and maintains a skilled team of Cisco-authorized network experts. Progent's Help Desk team of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts can provide your clients convenient access to a large technical support resource with years of experience in telephone-based help and remote access troubleshooting for small and midsize business information systems. Progent's concentration is on earning the Call Center a respected reputation as a major contributor to company performance, and Progent's goal is to resolve rather than merely document problems. To find out more information about Progent's Help Desk outsourcing, see Progent's Call Center Services.

Progent's Online Service Technologies
Progent's highly evolved customer support database application includes extensive documentation of all service delivered to Progent's clients. Each active Progent team engineer has access to the details of support delivered to each customer by any team member. This history of trouble tickets and fixes is structured as a readily searchable proprietary database that enables Progent's online support professionals to share their knowledge company-wide to ensure that the value of Progent's technical support improves over time. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to additional vast support databases and to vendors' in-house support personnel that enable Progent's remote consulting specialists to find the best resolutions quickly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Now
To see how you can ask a UNIX/Linux consultant or a Cisco CCIE for emergency phone-based engineering help in Minnesota, phone 1-800-993-9400 or go to Expert Remote Computer Support.

© 2002- 2018 Progent Corporation. All rights reserved.