If your company network is in Minnesota you can now get fast online access to a UNIX or CCIE-certified support specialist to fix the toughest issues involving your network. Progent maintains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants available remotely of any nationwide service organization in the United States. Rates are affordable, billing is per minute, sign-up is quick, and service is unbeatable.

If your Minnesota office is based far from larger metropolitan areas like Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, help from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be limited during a network crash. This can result in a loss of revenue for your company, upset customers, idle employees, and defocused management. By contacting Progent, you can get in touch with a qualified consultant ready to offer assistance when you require it to keep your information system running.

Since Progent bills for telephone-based service on a per-minute basis, your business is invoiced only for technical help received. Progent imposes no service activation surcharge. Many online consulting organizations demand substantial minimum fees or bill for every quarter hour or longer. Progent's fine granularity and simple billing model save you from big bills for quick solutions.

If your Minnesota business needs online assistance for UNIX/Linux, Solaris, Apple Mac OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or go to Contact Progent.

Why is Progent's Online Support Program Special?
Progent's seasoned team of remote support professionals possesses a wide array of in-depth computer knowledge. This allows Progent's online service experts to resolve the most challenging network trouble faster than is feasible with typical third-party support firms or with the internal support resources usually found in smaller companies. Progent has developed the tools and experience to fix technical issues efficiently in many different network configurations that incorporate combinations of UNIX, Linux, Sun Solaris, Mac OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Mac, and CISCO CCIE service specialists have earned major credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support experts also have a number of key Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), CCVP, CCDA and CCDP.

To help companies who maintain networks powered by a combination of UNIX/Linux and Microsoft operating systems, Progent's online support team makes available the services of support specialists have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security consulting, Progent provides remote support from professionals who hold a variety of security credentials such as CISM consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP consultants. The range of Progent's expertise combined with Progent's group approach to repairing technical problems allows service escalation, if needed, to specialists with sufficient competence to deal with unusually tough support calls. This speeds up remediation of urgent problems, prevents network downtime, and minimizes technical support bills.

For businesses throughout Minnesota, Progent offers virtually instant online access to UNIX/Linux, Solaris, Apple Mac engineer for emergency help to fix computer issues that are impacting productivity but are beyond the experience of your on-hand IT support group. Progent's UNIX/Linux, Solaris, Apple Mac, and Cisco CCIE-certified service team can analyze your computer environment via advanced remote troubleshooting tools in order to deliver quick and economical analysis and repair of critical IT problems.

Services Progent's Remote Consulting Experts Can Offer Your Minnesota Company
Progent's network consultants can deliver expert support for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft solutions including:

Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and Mac OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Mac OS X remote technical service team can assist Minnesota small businesses with an extensive assortment of IT products and technologies including network infrastructure, messaging support, security consulting for computer systems and company operations, Windows integration with UNIX, Linux, Sun Solaris, or Mac OS X systems, virtual server products for processor consolidation and streamlined administration, and migration from outdated applications to contemporary solutions powered by newer versions of UNIX, Linux, Solaris, Mac OS X, or Windows.

Progent's support professionals offer online technical help for systems powered by major versions of the UNIX platform including: Mac OS X, Sun Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or common Linux packages including RedHat, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the IT consulting industry for offering fast and economical access to Cisco CCIEs. Cisco-certified CCIEs are high-level networking professionals who are awarded this prestigious certification by passing intense testing supervised by Cisco. In most cases CCIEs work for big corporations or nationwide Internet service providers, and consequently their services are not conveniently accessible to small and midsize businesses.

Progent is among the few IT technology service organizations that makes sure that CCIEs are accessible to help small and medium sized companies. Also, Progent can provide fast access to a CCIE via telephone so that you can benefit from immediate assistance for critical network issues that are impacting your productivity but are beyond the comfort zone of your ordinary network support resources. Progent's CCIE consultants can tie into your system via secure on-line troubleshooting tools to provide quick and affordable diagnosis and repair of urgent system trouble. For additional information about Progent's support for Cisco network appliances, visit Cisco Network Professional Expertise.

Gold Partner for Phone-based Expertise for Microsoft Windows
Progent's Microsoft-certified remote service experts can deliver computer system repair and IT help for all Microsoft server products. Progent is a Microsoft Gold Partner and can provide your business the expertise of consulting professionals who can help your company with a broad range of technology expertise such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 integration, Exchange Server 2010 management, SharePoint Server 2013 development, Lync Server implementation and Office Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2016 migration and programming and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online planning, SBS Server 2011 consulting, and Windows Essentials migration and cloud integration.

Certified Security Experts
Progent provides you access to expert CISM, CISSP and ISSAP security consultants who can deliver a variety of system protection services to bolster the immunity of your UNIX/Linux, Sun Solaris, or Apple Mac OS X environment against internal or external threats or assist your business to recover fast from a breach. Security solutions available from Progent include: in depth security audits using technologies such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Metasploit and Nikto; quick recovery from virus and worm attacks; configuring firewalls; establishing safe techniques for remote and mobile access; securing your email system from viruses, spam and directory harvest attacks; and setting up 24x7 network monitoring. To find out more about Progent's security support for small and midsize businesses, refer to Progent's Professional Expertise for System Security.

Applications Services: Webinar Training, Custom Development, Problem Solving
Progent's Mac technology experts can support the creative aspect of Mac computing by offering help services and training in imaging, audio, and motion video. Progent's support professionals can provide expertise in a variety of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Group offers in-depth engineering expertise and education in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom development, and training for Microsoft applications including CRM, Microsoft Project, MS Office Word, and Microsoft Office Excel. To learn additional information concerning Progent's expertise, custom development, and education offerings for UNIX, Linux, Solaris, Mac OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

Help Desk Support Options
Progent offers a selection of support programs for Call Center assistance : UNIX, Linux, Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are intended mainly for businesses who need the timely availability of an effective Help Desk but who have relatively small funds and internal support bandwidth. Progent’s Virtual Help Desk is a seamless extension of your current Call Center staff. Progent can operate as a main Call Center for your business, represent an escalation resource for tough technical issues, or be ready in overflow situations when your ordinary resources are swamped. Progent's Help Desk Consulting Services can assist you in establishing an effective new Call Center or enhancing your current one, selecting or customizing Help Desk application software to meet the particular requirements of your business, or adding temporary staff to operate online with your internal Help Desk Call Center resources during high-demand scenarios like system upgrades.

Progent is a Microsoft Gold Certified Partner as well as an authorized Cisco Partner and Progent's Call Center team of seasoned UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft professionals can provide your customers convenient access to a reliable technical support team with extensive background delivering phone help and remote access repair service for small and midsize business information systems. Progent's focus is on earning the Help Desk Call Center a respected recognition as a major driver of company success, and Progent's charter is to resolve rather than simply record problems. To read additional information concerning Progent's Help Desk support, go to Progent's Help Desk Support.

Progent's Online Support Tools
Progent's sophisticated service database application stores extensive records for all support delivered to Progent's clients. Each active Progent team consultant has access to the specifics of services provided to each customer by any team member. This history of problems and resolutions is organized as a readily accessible proprietary database that allows Progent's online technical experts to communicate their knowledge with the whole team to ensure that the efficiency of Progent's support services grows over time. Progent's certifications with major industry leaders including Cisco and Microsoft make available other extensive technical support databases and to vendors' internal technical staff that allow Progent's remote consulting experts to arrive at the best resolutions promptly.

Contact a UNIX/Linux or Cisco Technical Support Specialist Now
To learn how to ask a UNIX, Linux, Solaris, Mac OS X engineer or a Certified CCIE for urgent online professional assistance in Minnesota, phone 1-800-993-9400 or go to Expert Online Network Support.

© 2002- 2018 Progent Corporation. All rights reserved.