If your company information network is in the state of Minnesota you can have fast remote technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to fix complex issues affecting your network. Progent offers the services of one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts accessible by phone of any nationwide service firm in the United States. Rates are affordable, billing is per minute, engagement is immediate, and service is unbeatable.

If your Minnesota organization is located away from major metropolitan neighborhoods including Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, contact with UNIX or CCIE-certified experts could be limited when you have an urgent situation. This could mean a loss of productivity for your company, angry clients, unproductive employees, and defocused executives. By utilizing Progent's online services, you can get in touch with a qualified engineer who can deliver assistance whenever you need it to get your computer network operating.

Since Progent bills for remote help per minute, your company pays only for services delivered. Progent requires no initialization surcharge. Some online support firms apply large minimum payments or bill for every fifteen minutes or longer. Progent's fine granularity and simple billing model avoid unexpectedly large tabs for fast solutions.

If your Minnesota business needs online assistance for UNIX, Linux, Solaris, Mac OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or refer to Contact Progent.

Why is Progent's Online Technical Support Services Special?
Progent's seasoned team of remote support professionals has a wide range of world-class computer knowledge. This allows Progent's online service experts to resolve the most complex technical problems more quickly than is possible with ordinary third-party service organizations or with the internal support staff usually available to smaller businesses. Progent has developed the tools and experience to fix technical issues economically in a wide variety of network environments that incorporate mixtures of UNIX, Linux, Sun Solaris, Apple Mac OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Mac, and CCIE engineers have earned major certifications such as Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service team members also hold a number of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, CCVP, and Design Associate.

To assist companies that operate environments incorporating a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft technology, Progent's online service team makes available the assistance of support specialists who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security expertise, Progent provides phone-based support from professionals who have been awarded a variety of security credentials such as Certified Information Security Manager Engineers, CISSP specialists, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to fixing technical difficulties allows service escalation, if needed, to specialists with relevant background to deal with unusually tough support calls. This accelerates resolutions of urgent network problems, avoids network disruption, and reduces technical support invoices.

For businesses anywhere in Minnesota, Progent allows immediate remote communication with UNIX/Linux, Solaris, Mac OS X consultant for urgent expertise to fix technical problems that are threatening productivity and are outside the experience of your in-house IT maintenance resources. Progent's UNIX, Linux, Solaris, Apple Mac, and Cisco CCIE-qualified network experts can connect to your system by means of state-of-the-art remote support tools in order to perform fast and economical diagnosis and resolution of serious IT issues.

Services Progent's Remote Support Specialists Can Offer Your Minnesota Company
Progent online professionals can provide expert support for a comprehensive set of UNIX/Linux, Apple, Cisco, and Windows solutions including:

Online Troubleshooting and Consulting for UNIX, Linux, Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Solaris, and Apple Mac online technical support team can assist Minnesota companies with an extensive array of computer products and technologies that include network architecture, email support, security expertise for networks and business processes, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple Mac platforms, VMware options for server economization and centralized management, and moving from legacy systems to current solutions based on newer versions of UNIX, Linux, Sun Solaris, Apple Mac OS X, or Microsoft Windows.

Progent's service professionals can provide online technical help for systems based on popular variants of UNIX including: Mac OS X, Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or mainstream Linux products such as RedHat, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Products
Progent leads the computer support arena for offering fast and affordable communication with Cisco CCIEs. CCIEs are sought-after networking engineers who qualify for this prestigious certification by completing intense testing given by Cisco. Usually CCIEs work for big enterprises or nationwide Internet service providers (ISPs), and consequently their expertise is not easily available to small and midsize businesses.

Progent is one of the few network support organizations that ensures that Cisco CCIEs are available to help small and mid-size companies. Also, Progent offers quick contact with a CCIE via telephone so your company can receive timely assistance for critical system issues that are impacting your productivity but are not within the experience of your local network maintenance resources. Progent's CCIE support experts can connect to your system by utilizing the latest remote troubleshooting technology to perform rapid and economical analysis and remediation of serious network anomalies. For more concerning Progent's support for Cisco infrastructure, see Cisco Network Professional Support.

Gold Certified Partner for Remote Technical Support for Windows
Progent's Microsoft-certified online service engineers offer computer system repair and consulting help for all Microsoft server technologies. Progent is a Microsoft Gold Partner and can provide your business the expertise of consulting engineers who can help you with a wide range of technology practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, MS Exchange 2016 Server migration, Microsoft Exchange 2013 consulting, Exchange Server 2010 maintenance, SharePoint Server 2013 development, Lync implementation and Office Communications Server troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2016 integration and development and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server training, SBS Server consulting, and Windows Essentials migration and cloud integration.

Certified Security Engineers
Progent provides you access to accredited CISM and ISSAP security consultants who offer a range of system protection solutions to enhance the protection of your UNIX, Linux, Solaris, or Apple Mac environment against internal or external threats or assist you to recover quickly from an assault. Security solutions provided Progent include: in depth security analysis utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Netcat; quick recuperation from virus and worm attacks; setting up firewalls; establishing safe techniques for off-site and mobile connectivity; securing your messaging infrastructure from viruses, spam and DHA attacks; and setting up 24x7 network monitoring. To find out more about Progent's security expertise for small and medium-size companies, see Progent's Professional Expertise for System Security.

Applications Services: Training, Development, Troubleshooting
Progent's Apple Mac technology consultants can support the creative facets of Mac environments by providing help services and education in imaging, sound, and video. Progent's consultants can provide help in a variety of Apple Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Group offers professional consulting expertise and training in special application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for Microsoft applications including Microsoft CRM, Microsoft Project, MS Word, and MS Excel. To find out more information concerning Progent's consulting, custom development, and training offerings for UNIX/Linux, Solaris, Mac OS X, or Microsoft applications, refer to Progent's Applications Experts Group.

Help Desk Support and Outsourcing Alternatives
Progent provides several programs for Help Desk Call Center assistance : UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Process Consulting and Staffing.

Progent is a Microsoft Gold Certified Partner as well as an authorized Cisco Partner and Progent's Call Center staff of experienced UNIX/Linux, Solaris, Apple Mac OS X, Cisco and Microsoft experts are available to provide your customers fast access to a reliable technical support resource with extensive background in phone support and online troubleshooting for small and midsize business networks. Progent's concentration is on earning the Help Desk Call Center a positive recognition as a solid driver of company success, and Progent's goal is to fix and not just report problems. For more information concerning Progent's Help Desk support and outsourcing, see Progent's Help Desk Call Center Services.

Progent's Remote Technical Support Technologies
Progent has developed a set of optimized tools, refined during many years of use, dedicated to allowing the highest standard of service for delivering online engineering help and repair for small and medium-size business IT networks. Progent offers safe Virtual Private Network support for gateways from a variety of leading sources including Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN online connectivity allows the experts of Progent's online support team to link to your environment without breaching corporate security.

Progent's highly evolved service reporting application keeps extensive documentation of all service delivered to Progent's clients. Each active Progent staff consultant has the benefit of the details of support rendered to every customer by any team engineer. This database of problems and fixes is structured as an easily searchable internal knowledge base that enables Progent's online support professionals to communicate their experiences with the whole team to ensure that the efficiency of Progent's support services grows over time. Progent's certifications with key vendors such as Cisco and Microsoft permit access to additional extensive support knowledge bases as well as to manufacturers' internal engineering personnel that allow Progent's remote consulting experts to come up with the optimal solutions quickly.

Talk to a UNIX/Linux or Cisco Technical Assistance Specialist Immediately
To find out how to contact a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Cisco CCIE for urgent phone-based engineering assistance in Minnesota, phone 1-800-993-9400 or go to Urgent Remote Computer Support.















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