Minnesota UNIX Help Immediate Remote Access to a UNIX, Linux, Solaris, or OS X Professional
If your company IT network is in the state of Minnesota you can have fast online technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE consultant to assist with critical issues that threaten your computer network. Progent retains one of the largest groups of UNIX and CCIE-certified support professionals available by phone of any independent service firm in the U.S. Rates are competitive, charges are per minute, engagement is quick, and service is unbeatable.
In case your Minnesota business is based far from more populated urban areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts may be problematic when there's a crisis. This can cause lost productivity for your business, upset customers, unproductive employees, and distracted management. By contacting Progent's online services, you can get in touch with a qualified consultant who can provide expertise whenever you require it to get your system on line.
Since Progent bills for telephone-based help by the minute, your company is invoiced exclusively for support delivered. Progent asks for no startup fee. Some online consulting organizations demand large minimum payments or bill for every fifteen minutes or more. Progent's fine granularity and straightforward billing model eliminate big bills for quick solutions.
If your Minnesota business needs urgent technical help, find out how to contact Progent's UNIX, Linux, Sun Solaris, Apple Mac, or CCIE consultants by going to Progent's nationwide remote help, phoning 1-800-993-9400, or e-mailing information@progent.com.
What Makes Progent's Online Technical Support Program Special?
Progent's seasoned staff of online support professionals has a broad array of in-depth information technology knowledge. This enables Progent's remote technical support experts to resolve the most complex network trouble more quickly than is feasible with typical independent service organizations or with the internal support staff commonly available to small companies. Progent has provided remote services to companies in every state in the country and has developed the tools and skills to repair technical issues economically in a wide variety of network environments that incorporate combinations of UNIX, Linux, Solaris, Apple Mac OS X, Microsoft Windows, and Cisco products.
Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CCIE service specialists have earned advanced credentials such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Help Desk Specialist (ACHDS), and Technical Coordinator (ACTC). Progent's remote support team members also have a variety of high-level Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Associate.
In order to assist companies who run networks powered by a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows technology, Progent's remote service group offers the services of engineers with important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security consulting, Progent provides remote support from professionals who have been awarded a variety of security credentials including Certified Information Security Manager Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge combined with Progent's team-oriented approach to fixing network problems streamlines trouble ticket escalation, when called for, to experts with sufficient competence to deal with particularly tough support calls. This accelerates resolutions of urgent network problems, avoids network disruption, and reduces maintenance bills.
For companies anywhere in Minnesota, Progent allows virtually instant communication with a remote UNIX/Linux, Solaris, Mac OS X specialist for critical support to troubleshoot information system problems that are affecting business productivity and are not within the experience of your in-house computer support organization. Progent's UNIX/Linux, Solaris, Mac OS X, and Cisco CCIE-certified support professionals can interface with your network using advanced remote troubleshooting utilities in order to deliver fast and efficient analysis and remediation of serious computer issues.
Troubleshooting Services Progent's Phone-based Consulting Specialists Can Provide Your Minnesota Company
Progent network engineers are qualified to provide expert help for an extensive array of UNIX, Cisco, and Microsoft Windows solutions including:
Remote Expertise for UNIX/Linux, Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Solaris, and Apple Mac OS X online network support staff can help Minnesota companies to maintain a large set of IT products and technologies including system infrastructure, messaging support, security consulting for networks and company processes, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple Mac OS X systems, virtual server options for processor consolidation and centralized management, and migration from no-longer supported applications to current environments powered by newer versions of UNIX/Linux, Solaris, Apple Mac, or MS Windows.
Cisco Systems Network Architecture and Security Products
Progent leads the network support arena for providing immediate and affordable access to Cisco CCIEs. Cisco-certified CCIEs are high-level networking engineers who qualify for this rare certification by completing thorough testing supervised by Cisco. Usually CCIEs work for big corporations or nationwide ISPs, and consequently their help is not conveniently had by smaller companies.
Progent is one of the rare network support organizations that ensures that CCIEs stay accessible to support small and medium sized organizations. Also, Progent can provide fast communication with a Cisco CCIE by telephone so that you can receive immediate support for urgent system problems that are disrupting your productivity but are not within the competence of your ordinary system support personnel. Progent's CCIE consultants can access your network by means of state-of-the-art remote support technology in order to execute rapid and cost-effective diagnosis and repair of critical network trouble.
Microsoft Gold Certified Partner for Remote Expertise for MS Windows
Progent's Microsoft-certified professionals can provide phone-based network troubleshooting and information system expertise for all Microsoft server and application products. As a Microsoft Gold Certified Partner, Progent can deliver your business the expertise of support engineers who can show you how to configure, maintain and administer any Microsoft Windows Server including Windows 2003 Server, SQL Server, ISA Server, Microsoft BizTalk Server, Microsoft Commerce Server, Content Management Server, Small Business Server, Exchange Server, Microsoft Application Center, Microsoft SharePoint Portal Server, Virtual Server, Microsoft Project Server, and Operations Manager 2007 and MOM 2005. To learn more information concerning Progent's support for Microsoft servers, refer to MS Servers Consulting Expertise.
CISM and ISSAP Certified Security Specialists
Progent provides you contact with certified CISA and CISM security consultants who offer a range of security solutions that can enhance the defenses of your UNIX/Linux, Sun Solaris, or Apple Mac OS X network against internal or external threats or help your business to recuperate fast from a breach. Security services available from Progent include: comprehensive security analysis using platforms such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Nikto; efficient recuperation from malicious attacks; setting up firewalls; planning safe techniques for off-site and mobile connectivity; protecting your messaging infrastructure from spam and directory harvest attacks; and offering round-the-clock proactive monitoring. To learn more on Progent's security services for small companies, go to Progent's Engineering Expertise for Network Security.
Business Applications Support: Training, Custom Programming, Problem Solving
Progent's Apple Mac consultants can promote the creative aspect of Mac computing by offering consulting services and education in imaging, sound, and motion video. Progent's consultants can provide expertise in a variety of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post production facility.
Progent's Application Experts Group can supply professional engineering support and training in specific application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for Microsoft applications such as CRM, Microsoft Project, MS Word, and Microsoft Excel. For more about Progent's expertise, custom development, and education services for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, refer to Progent's Applications Experts Services.
Help Desk Call Center Support
Progent offers several service offerings for Call Center services : UNIX/Linux, Solaris, Apple Mac, Cisco Systems and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Process Consulting and Staffing.
Progent's Help Desk Outsourcing Services are designed mainly for small companies who need the timely availability of an affordable Help Desk with efficient phone support and the technical depth to escalate trouble tickets, but who have limited budgets and internal support bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your current Helpdesk resources. Progent can act as a primary Call Center for your organization, serve as an escalation alternative for tough technical issues, or be available in overflow situations when your other service providers are too busy. Progent's Call Center Consulting Services can aid you in building an efficient new Help Desk or enhancing your current one, evaluating or customizing Help Desk software products to meet the special requirements of your business, or adding supplemental personnel to operate remotely with your internal Help Desk group during demanding scenarios like software migrations.
Progent is a Microsoft Gold Certified Partner plus an authorized Cisco Partner and Progent's Help Desk Call Center staff of experienced UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft professionals are available to provide your clients fast contact with a large technical support team with extensive background in phone support and online repair service for small business networks. Progent's focus is on earning the Call Center a positive image as a key driver of business success, and Progent's goal is to fix and not just record problems. To find out additional information concerning Progent's Call Center support and outsourcing services, refer to Progent's Help Desk Call Center Support.
Progent's Remote Support Tools
Progent has developed a set of optimized technologies, refined over more than a decade of field experience, dedicated to enabling the highest quality of service for delivering remote engineering help and troubleshooting for small business information networks. Progent provides safe VPN support for gateways from a variety of popular sources including Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN remote access enables the consultants of Progent's Technical Response Center to link to your environment without violating system security.
Progent's advanced service database system stores comprehensive documentation for all support provided to Progent's customers. Each authorized Progent team engineer has access to the details of support provided to every customer by any team engineer. This database of issues and resolutions is structured as a conveniently retrievable internal knowledge base that permits Progent's remote support engineers to share their experiences company-wide to make sure that the value of Progent's support grows over time. Progent's certifications with major industry leaders including Cisco Systems and Microsoft permit access to other extensive technical support knowledge bases and to vendors' internal engineering staff that allow Progent's remote consulting experts to arrive at the optimal resolutions quickly.
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Systems Technical Assistance Specialist Immediately
To see how to get in touch with a UNIX, Linux, Solaris, Mac OS X engineer or a Cisco CCIE for emergency remote engineering support in Minnesota, phone 1-800-993-9400 or go to Expert Remote Network Help.
Progent's Linux consulting services provide small companies and software developers help with managing and supporting Linux computers that run with Microsoft-based technology. Progent can give your business contact with Linux experts, consulting professionals qualified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide array of expertise provides you with a convenient single source to show you how to build and maintain a secure and robust mixed-platform connectivity and communications environment that supports Linux and Microsoft interoperability by combining Microsoft Windows with major Linux platforms including RedHat, SUSE, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent is a Microsoft Gold Partner with special competencies that include Information Worker Solutions. Microsoft Gold Certified Partners represent the most successful Microsoft Business Partners who earn the top customer endorsement and enjoy the closest working relationship with Microsoft. The understanding, skills, and dedication required to achieve the level of Microsoft Gold Partner benefits Progent's clients by enabling Progent to provide your company more complete technical solutions for your IT system.
The IT sophistication of the Microsoft .NET products bundled with Microsoft Small Business Server requires a computer consultant with hands-on experience planning and integrating seamless, comprehensive business network environments. Progent's Microsoft Small Business Server consultants have an average of more than a decade of background supporting computer networks powered by Microsoft products. This experience assures you success in installing, administering, and troubleshooting IT solutions that incorporate the Microsoft SBS 2003 line of servers and productivity software.
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most familiar business applications. Progent's Apple-certified Mac experts can help you set up Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows-powered computers so that Mac users can access the new features in Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who use Microsoft Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can provide service for networks that mix Mac with Windows systems with extensive resource sharing, or environments which intentionally restrict sharing between Mac and Windows users.
Progent’s Microsoft certified consultants provide a variety of consulting services for Great Plains Business Software. Microsoft Dynamics GP is a Microsoft financial package and business management tool built, like all Microsoft accounting tools, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP 9.0, the most recent version of Microsoft accounting software in the Microsoft Great Plains Accounting family, provides a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Great Plains is easy to deploy and configure, and with its segmented approach you are able to purchase only the functions you currently require, with the option to expand users and enlarge capabilities in the future. Progent’s Microsoft Great Plains Software consulting experts can show you how to deploy, configure and administer Microsoft Dynamics GP 9.0 and also earlier versions of Great Plains including Microsoft Great Plains 8.0 and Microsoft Great Plains 7.5.
Progent practices information transfer from Progent's support experts to customers. By teaching clients to handle technical issues that are within their comfort zone, Progent can focus on delivering hard-to-find services where Progent has little competition. Small businesses who utilize trusted independent service providers or who employ in-house support personnel benefit when Progent passes on knowledge about new technology and proven processes to make their IT environments more robust, protected, and productive.
Our compensation model is built on contribution, so just like working as a freelance consultant, your earnings are entirely tied to your generated revenue. Certain Progent consultants stress lifestyle issues and elect to work at a more relaxed pace, utilizing our self-determined schedule to pursue individual enthusiasms like hiking, car racing, skiing, fishing, vacations, or sharing free time with relatives and friends. Others use the chance to earn major dollars through lots of work and long days. Progent completely encourages either end of the spectrum plus everything in between.
MS Dynamics GP 10.0 accounting software is a full-featured business management solution that integrates information and operations across your business, communicates seamlessly with other applications, and connects employees, clients and suppliers unrestricted by time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 10.0 provides functionality for accounting, management reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can show you how to install and manage a reliable, protected server and network environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your company exploit the full power of Great Plains Release 10.0.
Progent's Symantec experts can assist you to maintain earlier versions of Symantec Firewall and Symantec VPN products such as the Raptor and Symantec VelociRaptor family or help you upgrade to newer technology from Symantec or other vendors. Progent can also enable you to create and implement a comprehensive security strategy that can incorporate Firewall/VPN appliances and utilities, outsourced security and virus protection services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop source for continuing technical help, maintenance, education, and security consulting.
Progent's Microsoft and Cisco certified experts provide several service programs to help mid-size and large organizations develop an efficient and productive internal Network Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process study and enhancement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Selection and Integration Services help companies analyze the various high-quality Help Desk software packages available and decide what packages may be excessively expensive, miss key functions, or align poorly with your organization's business goals. Progent also provides short-term staffing for companies who want to reinforce their in-house Help Desk staff for special tasks or to substitute for vacationing or incapacitated workers.
Years of background delivering Microsoft expertise and Cisco technology consulting has allowed Progent to build a unique ability for serving branch offices that need network service with the responsiveness common to with small firms but which includes effective client interaction, complete documentation, and adherence to enterprise IT protocols. If your corporation maintains a branch office situated anywhere in Northern California or any region covered by Progent's engineers, Progent can provide a wide array of in-person and on-line IT consulting services and system architecture assistance.
Cisco Unified Communications architecture for VoIP provides the platform and feature set for building a single converged communications system that can handle voice, video, and data traffic simultaneously. The Unified Communications solution provides this functionality while sustaining a high level of network reliability, Quality of Service, and protection. Progent can give you access to a CCIE Consultant or Cisco Certified Network Professional to help you deploy Cisco IP telephony products. Progent’s Voice over IP engineers can analyze your existing IT system and Internet connectivity infrastructure to see whether your environment is optimized to handle VoIP products effectively, assist you to choose and implement Cisco hardware and software appropriate for your current requirements and future growth plans, and integrate your Cisco VoIP system with products from third-party companies. Progent can offer help with the entire family of Cisco IP Telephony products including Cisco Unified Messaging and Cisco CallManager.
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size company integrate and maintain Cisco’s security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and offer the versatility to evolve with your 1:25 PM 6/28/2006changing business needs. Progent’s Cisco-certified network experts support Cisco’s complete line of products aimed at preventing information pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can help you integrate Cisco products to achieve safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control framework for user authentication, authorization, and tracking from an easy-to-use Web interface.
SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the fast creation of a new generation of enterprise-class applications that can give your company a critical competitive edge. SQL Server provides core support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft technology, ensures you success in designing, installing and administering Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET environment.
