If your business computer network is in the state of Minnesota you can depend on fast online access to a UNIX or Cisco CCIE expert to help with critical problems affecting your computer network. Progent maintains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants accessible remotely of any nationwide support firm in the United States. Rates are affordable, charges are by the minute, sign-up is quick, and support is world class.

If your Minnesota office is located outside of more populated urban neighborhoods including Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers could be limited when you have an emergency. This can cause a loss of productivity for your company, angry customers, idle workers, and distracted executives. By contacting Progent's online services, you have access to a qualified consultant ready to deliver assistance whenever you have to have it to get your network running.

Because Progent charges for online support per minute, your business pays exclusively for support delivered. Progent requires no initialization surcharge. Many online support organizations have significant minimum time requirements or charge for every fifteen minutes or more. Progent's by-the-minute granularity and straightforward pricing mechanism avoid unexpectedly large invoices for quick fixes.

If your Minnesota business needs remote assistance for UNIX/Linux, Solaris, Apple Mac OS X or Cisco technology, visit Progent's online support, call 866-776-4368, or refer to Contact Progent.

Why is Progent's Online Support Program Special?
Progent's seasoned staff of remote support professionals possesses a wide range of world-class information technology skills. This enables Progent's online technical support experts to resolve the most challenging network trouble more quickly than is feasible with ordinary independent service organizations or with the internal support staff commonly found in small or mid-size companies. Progent has refined the tools and experience to fix technical issues economically in many different computer configurations that incorporate mixtures of UNIX, Linux, Solaris, Apple Mac OS X, Microsoft Windows, and Cisco products. (Refer to Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Mac OS X, and CCIE consultants have been awarded major certifications including Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support experts also hold a variety of key Cisco credentials including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), CCVP, and Design Professional.

To help businesses who maintain networks incorporating a mix of UNIX/Linux and Microsoft operating systems, Progent's online support group can provide the expertise of support specialists with prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security consulting, Progent provides remote contact with professionals who have been awarded the industry's top security certifications including CISM Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise combined with Progent's cooperative approach to fixing network problems streamlines trouble ticket escalation, if appropriate, to experts with relevant background to resolve unusually intractable jobs. This accelerates resolutions of serious network problems, avoids network downtime, and minimizes technical support invoices.

For businesses anywhere in Minnesota, Progent enables virtually instant remote communication with UNIX, Linux, Sun Solaris, Mac OS X consultant for critical assistance to troubleshoot information system issues that are hurting your business but are not within the skill set of your local computer service organization. Progent's UNIX/Linux, Solaris, Mac OS X, and Cisco CCIE-qualified service team can analyze your system using the latest remote troubleshooting technologies in order to perform quick and affordable evaluation and remediation of critical network issues.

Services Progent's Online Consulting Specialists Can Provide Your Minnesota Company
Progent's network consultants are qualified to offer advanced support for a comprehensive set of UNIX, Apple OS X, Cisco, and Windows technologies such as:

Online Support Services for UNIX, Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Mac OS X phone-based technical service team can help Minnesota companies to maintain an extensive array of computer products and technologies that include system architecture, messaging solutions, security expertise for networks and company processes, Windows integration with UNIX/Linux, Sun Solaris, or Apple Mac platforms, VMware options for processor consolidation and streamlined management, and migration from older systems to current solutions powered by newer versions of UNIX, Linux, Solaris, Apple Mac OS X, or Microsoft Windows.

Progent's service experts can provide online troubleshooting for systems powered by popular variants of UNIX including: Mac OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or mainstream Linux platforms such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Products
Progent leads the network support arena for offering immediate and affordable communication with Cisco CCIEs. CCIEs are high-level network professionals who are awarded this rare certification by passing thorough testing given by Cisco. In most cases CCIEs work for big corporations or nationwide Internet service providers, and as a result their skills are not easily available to the general public.

Progent is one of the rare IT support organizations that ensures that Cisco CCIEs are accessible to assist small and mid-size companies. Also, Progent facilitates convenient communication with a CCIE by telephone so you can benefit from immediate help for complex network problems that are impacting your productivity but are outside the competence of your usual system support group. Progent's CCIE engineers can connect to your system by utilizing the latest on-line support technology to perform rapid and affordable diagnosis and repair of serious network anomalies.

Cisco qualified consultants from Progent can help you to plan, implement, and service a converged network infrastructure that can streamline operations, cut costs, and accelerate time to profitability. By combining Cisco broadband routers experience with Catalyst switches support and Aironet wireless products configuration assistance, Progent can dramatically increase the business value of your information network in Minnesota. For more on Progent's expertise in Cisco infrastructure, visit Cisco Network Consulting Expertise.

Microsoft Gold Partner for Remote Consulting for Windows
Progent's Microsoft-certified remote service professionals can provide network repair and consulting support for all Microsoft server products. Progent is a Microsoft Gold Partner and can offer your company the expertise of consulting engineers who can assist your company with a wide variety of platform practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 integration, Exchange Server 2010 maintenance, SharePoint Server development, Microsoft Lync implementation and Microsoft Communications Server 2007 troubleshooting, Forefront TMG administration and ISA Server 2006 maintenance, Microsoft SQL Server 2016 integration and development and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server training, Small Business Server support, and Windows Essentials migration and cloud integration.

Qualified Security Engineers
Progent provides you access to expert CISM and ISSAP security professionals who can deliver a range of security solutions to improve the immunity of your UNIX/Linux, Solaris, or Apple Mac OS X network against assaults or help your business to revive quickly from an assault. Security solutions available from Progent include: in depth security audits utilizing utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Hydra; efficient recovery from virus and worm assaults; setting up firewalls; establishing safe architectures for off-site and mobile access; securing your messaging system against spam and DHA attacks; and offering round-the-clock network monitoring. To read more information concerning Progent's security services for small and medium-size businesses, see Progent's Consulting Expertise for Network Security.

Applications Services: Training, Custom Programming, Troubleshooting
Progent's Apple Mac technology experts can promote the creative facets of Mac computing by providing consulting services and education in imaging, sound, and motion video. Progent's support professionals offer expertise in a range of Apple Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Team offers professional engineering expertise and training in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and education for familiar Microsoft business applications such as Microsoft CRM, MS Office Project, MS Office Word, and MS Excel. For additional information on Progent's expertise, custom programming, and training offerings for UNIX, Linux, Sun Solaris, Apple Mac, or Microsoft applications, refer to Progent's Business Application Experts Services.

Help Desk Support and Outsourcing Options
Progent provides several support programs for Help Desk assistance including UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Consulting and Staffing.

Progent's Help Desk Outsourcing Services are intended mainly for businesses who need the immediate availability of a professional Help Desk Call Center but who have limited funds and IT management resources. Progentís Virtual Help Desk is a seamless supplement to your current Help Desk staff. Progent can act as a main Call Center for your organization, represent an escalation resource for the most challenging network issues, or be available in those instances when your ordinary service providers are too busy. Progent's Help Desk Consulting Services can assist you in establishing an effective new Help Desk or enhancing your current one, evaluating or programming Call Center software products to address the particular requirements of your company, or providing supplemental personnel to operate remotely in conjunction with your in-house Help Desk group during demanding events such as software migrations. For additional information concerning Progent's Help Desk Call Center service and outsourcing, go to Progent's Help Desk Call Center Services.

Progent's Online Technical Support Tools
Progent has developed a set of customized technologies, refined over more than a decade of use, focused on promoting the highest quality of service for providing remote engineering help and repair for small and midsize business information systems. Progent provides safe Virtual Private Network support for VPN gateways from multiple leading companies including Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN offsite access enables the consultants of Progent's remote service group to connect to your environment without breaching corporate security.

Progent's advanced service database application stores comprehensive documentation for all support delivered to Progent's clients. Each authorized Progent staff consultant has the benefit of the details of services provided to every customer by any staff member. This database of trouble tickets and resolutions is organized as a conveniently accessible proprietary database that allows Progent's remote technical engineers to communicate their experiences company-wide to make sure that the effectiveness of Progent's technical support improves daily. Progent's partnerships with major industry leaders such as Cisco and Microsoft make available additional extensive technical support databases as well as to manufacturers' internal engineering personnel that enable Progent's online consulting experts to come up with the best resolutions promptly.

Talk to a UNIX/Linux or Cisco Technical Support Specialist Now
To see how to get in touch with a UNIX, Linux, Solaris, Mac OS X consultant or a Cisco CCIE for emergency remote engineering help in Minnesota, call 1-800-993-9400 or visit Urgent Remote Computer Support.

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