Minnesota Computer Network Consulting Experts for Small Business Computer Network Systems: Online Phone Consultation and Troubleshooting
For office network systems located throughout the state of Minnesota, Progent's Microsoft and Cisco certified technicians can provide remote phone support and troubleshooting to repair your network problems quickly and affordably. Progent has developed top-notch expertise, software tools and support databases to identify and fix network problems absent the expense and delays normally associated with onsite service visits.
If your Minnesota small business is located beyond the larger metro areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your nearby computer network support choices may be limited in technical capability, or not available during urgent situations. This can result in a network that is unstable or causing wasted time due to technical issues going unresolved for too long. Progent’s team of expert network professionals average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a large range of technical tasks for a diverse range of clients. This means you get not just the technical know how needed for the job, but a professional with demonstrated methods for applying that expertise to provide efficient network solutions.
Strategically Based in California's Silicon Valley
Progent is strategically based in the heart of California’s Silicon Valley, an area recognized worldwide for innovation, technology leadership, and world-class computer experts. Cisco is based in San Jose and Microsoft’s Silicon Valley operation is Microsoft’s second largest outside Washington. Other major high-tech companies headquartered in the Silicon Valley / San Francisco Bay Area include Google, Yahoo, Apple, Intel, Symantec, Sun, Juniper Networks/Netscreen, Oracle and others. This is also the location of some of the highest ranked universities in America. Progent has put together a world-class group of experts from this sizable talent pool.
Eliminate Dependence on an Individual Freelance Consultant
By building a relationship with a full-service support organization such as Progent rather than with a freelance consultant, you are assured timely access to capable experts when you need them. You do not have to worry that sickness, training, vacations, or priority conflicts with other clients will leave you without support during a crisis.
Efficient Remote Access Tools
Efficient remote access tools and experienced technicians and engineers combine to enable Progent to solve most network problems quickly and affordably. Progent is a leader in remote troubleshooting and system monitoring, and as a Microsoft Gold Certified Partner Progent's consultants have the advantage of a wide range of Microsoft support utilities, technical information, and extensive on-going training.
Software Applications Support
Progent's Experts Team offers in-depth consulting expertise in specific application areas. By providing a one-stop source for IT generalists and specialists, Progent can customize fast, cost effective and complete IT solutions that fit the unique needs of your organization. Areas of applications expertise available from Progent include ERP, MRP and financial systems support, Microsoft CRM help and training, plus consulting and customized training for Microsoft Project, Microsoft Excel and Microsoft Word.
World-class Cisco Support from Experienced CCIE-certified Consultants
Progent’s elite group of Cisco Certified Internetwork Expert (CCIE) engineers have earned a designation reserved for the most capable experts for designing, architecting, configuring, implementing, and debugging a diverse range of Cisco network and interconnectivity solutions. There are only 7000 CCIE’s worldwide, and attaining certification involves comprehensive proof through written testing and hands-on lab testing to ensure that CCIE’s can apply knowledge to real world problems. CCIE’s have a strong fundamental knowledge of core networking technologies and protocols that allow for rapidly creating multi-vendor solutions.
Fast Access to Progent's Team of Microsoft-certified Engineers
Progent's team of Microsoft-certified technicians and engineers is ideal for customers in geographic areas that lack in-depth expertise in Microsoft's latest line of advanced server technologies. All Progent consultants have over 10 years of experience supporting the Microsoft family of technologies.
Broad and In-depth Expertise with Business Information Networks
Progent’s team of 60+ network consultants means customers benefit from the leverage of 800 years of combined experience and shared information base to repair the most difficult IT issues. Progent has the know-how to identify fixes quickly and implement them cost effectively.
Remote Computer Network Administration
Remote support tools and technologies have improved to the point that there is rarely a need for on-site access to servers in order to provide effective support. With the setup of an out-of-band remote support/management card in your server, nearly any administration or support tasks can be performed remotely by Progent consultants. Remote network support services available from Progent include operating system installations or upgrades, complete server disaster recovery, plus mass storage disk and router reconfiguration.
Linux Consulting and Windows/Linux Integration
If your organization's network combines Linux technology with Windows, Progent can help you integrate your servers into a cohesive network that allows all your operating systems to coexist for easy administration, seamless dataflow, high availability, enhanced performance and tight security. If you are developing Linux software on a network that includes Microsoft-based servers, workstations and software, Progent offers full-service support outsourcing that allows you to concentrate on your area of high-value expertise.
Anti-Virus and Anti-Spam Protection via Outsourced Services
Progent has partnered with Postini to offer a cost effective, comprehensive solution to keep your company mail server free of spam and viruses. E-Mail Guard is a hosted service based on Postini’s Perimeter Manager that handles the security and management of corporate email by providing continually updated spam and virus protection, content filtering, and protection from email-based directory harvesting and denial of service attacks. E-Mail Guard also includes monitoring, reporting and content management tools plus outbound filtering to help you troubleshoot your mail system and define and enforce corporate email policies.
Experienced with a Wide Range of Small and Mid-size Business Networks
Progent’s expert certified consultants have provided Information Technology support services to thousands of companies in hundreds of diverse industries, giving Progent a unique real-world experience on what technology solutions work and which ones don’t.
One-stop Shopping for Completed IT Support Services
Progent can act as a single source for most network support needs for small businesses. While focused on supporting products from Microsoft and Cisco, Progent engineers frequently work with installing, supporting, integrating and troubleshooting solutions from leading hardware and software companies including Check Point Software, WatchGuard, Juniper Networks, SonicWALL, and Symantec.
Progent’s Microsoft certified professionals can provide small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the speedy development of advanced business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and outside the corporate firewall. In addition to providing consulting, support and troubleshooting services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information system. Progent can also help you upgrade from older versions of Microsoft SQL Server to SQL Server 2005.
Cisco Unified Communications system for VoIP provides the platform and feature set for building a single converged communications system that can handle voice, video, and data traffic simultaneously. The Unified Communications solution provides this capability while maintaining a high degree of network reliability, QoS, and protection. Progent can provide a Cisco Certified Internetwork Expert or Cisco Certified Network Professional to help you deploy Cisco Voice over IP technology. Progent’s Voice over IP engineers can evaluate your existing network and Internet connectivity channels to see if your setup is optimized to support VoIP technology effectively, assist you to choose and deploy Cisco hardware and software appropriate for today's needs and tomorrow's expansion plans, and integrate your Cisco VoIP solution with technology from other vendors. Progent is able to provide help with the complete line of Cisco IP Telephony products including Cisco Unified Messaging and Cisco Communications Manager Express.
Progent's Microsoft authorized experts offer several service programs to help medium-size and large businesses develop an efficient and successful internal Network Support Help Desk. Progent's consulting services include Return on Investment analysis, process study and improvement, executive reporting, training of internal personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Services help companies sift through the numerous top level Help Desk application programs available and determine what products might be excessively expensive, lack key functions, or align badly with your company's corporate culture. Progent also offers short-term staffing for businesses who need to reinforce their internal Help Desk staff for special tasks or to fill in for vacationing or incapacitated workers.
Microsoft Windows Server Update Services allows IT administrators to deploy and track the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft SUS, IT personnel can fully and effortlessly manage the distribution of updates that are released through Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring client's workstations, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your network environment.
Cisco offers an extensive product line of routers including routers built to provide the protection, bandwidth, and reliability features demanded by small and medium-sized businesses. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and network uptime. Progent can show you how to select and integrate Cisco routers to establish a solid foundation for your network and to make it easy to grow as you support new users, open new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS platform, such as the Cisco Small Business 100, the Cisco 800 Series Routers, Cisco 2800 and 7200 Routers, plus legacy 2500 and 2700 Series Routers.
Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can assist you to plan, deploy, and support a configuration of ISA Server 2006 on your network that delivers the firewall protection, speed and ease-of-use that your business requires.
Progent offers voice services from AT&T, Broadwing, and Speakeasy. Voice communications services offered through Progent include long distance, toll-free, local, web meeting, Voice Over IP, and wireless. Progent can also help you to incorporate voice and VoIP services into your computer environment and your operations processes so that your company receives all the benefits of the revolutionary convergence of voice and data solutions. Progent can deliver a full range of Voice over IP consulting services to give your company a competitive advantage and a smooth expansion path as communications technology advances.
Progent's expert support team can show you how to design and implement a smooth in-place Exchange Server 2007 migration plan that minimizes productivity disruption, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site migrations, Progent has the background to complete your move quickly and affordably. Progent's Exchange 2007 support, repair, and design services include assistance with the configuration of third-party add-ons to Exchange Server 2007 that are best aligned to your business goals.
Progent's Microsoft-certified ISA Server consultants have extensive experience developing Microsoft ISA Server-based security installations for information systems with multiple offices, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to help your small business in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that supports your information security needs without overly restricting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's Microsoft-certified Windows 2000 Server experts can provide computer help and information technology consulting services for the entire family of Microsoft .NET Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Windows Server 2000 integration, optimization, and troubleshooting offerings include system design, installation, project management, on-site and off-site support, Help Desk outsourcing, expert security analysis, full service outsourcing, and cost-effective co-sourcing.
Progent's certified ISA Server consultants have broad experience creating corporate security solutions for information systems with many locations, remote users, and line-of-business web-based applications. A Progent ISA Server engineer can help your small business design and deploy a configuration of Microsoft ISA Server 2004 that meets your information security needs without limiting your network.
Progent can give you access to application developers who can modify your Microsoft Business Solutions ERP, MRP, and financial system programs to meet your unique business requirements. Progent’s Microsoft support experts provide experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce consulting services for secure, corporate-wide information sharing plus interfacing with CRM programs.
Progent offers easy, quick, and cost-effective access to CCIE Certified support professionals. Cisco Certified Internetwork Experts are highly-qualified network experts who earn this prestigious classification only as a result of thorough testing by Cisco Systems. CCIEs can resolve even the most complicated issues associated with network planning, deployment, troubleshooting, and service. Progent’s CCIE experts work intimately with Cisco engineers in analyzing problems with Cisco's IOS software and developing fixes or acquiring software updates to resolves problems. Progent offers fast contact with a CCIE by phone so you can receive instant help for complex network troubles that are affecting business efficiency but are outside the scope of your usual network support resources. Progent's CCIE support engineers can access your network using advanced remote connectivity tools in order to deliver timely and affordable diagnosis and repair of urgent network problems.
Secure Application Publishing with ISA Server 2006 allows greater control over intranet applications while enabling enhanced productivity by making these applications accessible to authorized remote users. Internet Security and Acceleration Server helps protect corporate applications, services, and information across all network layers with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server experts can help you plan, deploy, set up, and support Internet Security and Acceleration Server on your network so that your business benefits from a highly functional and economical balance of protection, convenience, and speed.
