For business computer networks located throughout the state of Minnesota, Progent's Microsoft and Cisco certified professionals can deliver remote phone help and troubleshooting to solve your computer system troubles fast and cost effectively. Progent has acquired top-notch expertise, software utilities, and support knowledge bases to identify and fix computer network problems without the expense and delays normally associated with in-person service visits. If your Minnesota organization is situated beyond the larger urban areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your nearby network systems support options may be limited in technical expertise, or not available during a crisis. This can result in a network environment that is unusable or causing efficiency loss due to technical problems persisting for too long. Progent’s group of expert network consultants average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a broad range of customers. This means you get not just the technical expertise needed for the job, but a professional with proven methods for applying those skills to deliver efficient network solutions.
Broad with in Microsoft's Leading Server Environments
Progent provides in-depth experience with Microsoft’s leading server systems. Progent can provide Microsoft Windows 2008 help, Microsoft Windows 2003 assistance, Microsoft Windows 2000 help, Microsoft Exchange 2007 technical support, Microsoft Exchange 2003 Server consulting, and Microsoft SQL Server professional help.
Applications Support
Progent's Experts Team offers consulting expertise in specific application areas. By being a single source for computer as well as specialists, Progent can tailor fast, affordable and complete IT solutions that fit the unique requirements of your business. Application expertise offered by Progent include ERP, MRP and financial applications support plus support and customized training services for Project, Excel and Microsoft Office Word.
Virtual Training Classes for Popular Software
Progent provides live virtual education for popular desktop programs and environments such as Excel, Word, PowerPoint, Outlook, Acrobat Writer, Adobe Photoshop CS, Crystal Reports, and Microsoft Windows XP and Vista. Webinar-based learning offers the advantages of conventional in-person sessions, such as instant communication between clients and trainers, but avoids the costs of travel and the hassle of trying to synchronize the availability of multiple trainees.
World-class Cisco Help from Experienced CCIE-certified Consultants
Progent’s elite group of Cisco certified CCIE consultants have been awarded a designation reserved for only the most accomplished specialists for planning, configuring, installing, and troubleshooting a diverse range of Cisco networking and connectivity solutions. There are only seven thousand CCIE’s worldwide, and achieving this distinction requires comprehensive verification of networking skills via written exams and hands-on demonstrations to ensure that CCIE’s can apply theory to practical problems. CCIE’s have a fundamental knowledge of root networking concepts and protocols that enable rapidly creating multi-vendor solutions.
Simple Engagement and Pricing Structure
Progent has made it easy to be a client. Progent requests no complicated contracts, no minimum commitment, no retainer fees, and no minimum job fee. All support time is documented in detail and invoiced to the precise number of minutes utilized. Per-minute billing avoids situations where customers pay big bucks for fast fixes. You are charged only for the support you are provided.
Advanced Online Support Utilities
Powerful remote access tool and experienced technicians and consultants combine to allow Progent to resolve the majority of computer network problems quickly and affordably. Progent is a leader in remote troubleshooting and system monitoring, and as a Microsoft Gold Partner Progent's consultants have the advantage of a broad range of Microsoft support utilities, technical databases, and on-going training.
Network Security Auditing and Testing
Progent's security inventory scanning packages are low-cost service bundles that include automated system security scans run external to and from inside your firewall to determine your exposure to security attacks. The two security inventory services are implemented by an engineer who has earned top security accreditations who produces a document that summarizes and interprets the data captured by the security scan and suggests practical improvements if call for.
Remote Server Monitoring with Microsoft System Center Operations Manager
Progent provides an assortment of network maintenance packages built on System Center Operations Manager. Progent's remote, round-the-clock network monitoring makes your computer support proactive rather than crisis-based. By identifying potential problems before they cause network downtime, Progent's server monitoring can keep your network environment safe from stressful and expensive service interruptions.
Web Site Development Services
If you want to revamp your corporate web, create internal web sites for applications like HR or employee education, build a powerful Web presence for a new business, or build enterprise-class, data-driven web applications, Progent can provide skilled and experienced web designers and programmers. Progent's experts can also help you to support your web solutions by building and managing a secure, dependable server and connectivity environment featuring remote and mobile connectivity. Services available through Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 training in FrontPage. Progent can also provide consultants who can help your company to design and implement custom eCommerce solutions.
Sun Solaris Support
Progent offers your small business access to experienced Sun Solaris consultants, service experts accredited by Microsoft and Cisco, and security engineers with CISA and CISM credentials. Progent’s can provide consulting services to support Sun Solaris co-existence with Windows and Linux-based environments and can also assist your company to plan migrations between Microsoft and Sun-based environments.
Custom Software Development
Progent can provide experienced software designers and programmers for building custom business applications in fields such as e-business, data-driven web sites, Microsoft Dynamics Great Plains accounting customization and education, Microsoft Dynamics SL consulting, and custom management reporting. Progent has experience with both simple and substantial program development projects for organizations of all sizes.
Experienced with a Wide Range of Small Business Networks
Progent’s expert certified engineers have provided IT IT services to thousands of organizations in hundreds of diverse industries, giving Progent a solid experience on what IT solutions work and which ones don’t. Progent has delivered online IT service to businesses in each state in the United States. and offers on-site support in most zip codes. Progent regularly receives client commendations attesting to the excellence of Progent's support team.
Linux Support Services and Windows/Linux Integration
If your company IT environment combines Linux technology with Windows, Progent can assist you to integrate your servers into a cohesive system that permits all your platforms to coexist for easy management, transparent dataflow, high availability, high throughput, and tight security. If you are developing Linux based-software within an environment that includes Microsoft-based servers, desktops, and application software, Progent offers comprehensive outsourcing that frees you to concentrate on your area of expertise.
