For small office computer networks located throughout the state of Minnesota, Progent's Microsoft and Cisco authorized engineers can provide remote phone support and remote troubleshooting to fix your network systems troubles quickly and affordably. Progent has acquired enterprise-grade expertise, software utilities, and support knowledge bases to troubleshoot and fix computer network problems while avoiding the expense and time delays associated with onsite service dispatches.

If your Minnesota small business is located outside of the larger metro areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your local network systems support choices may be limited in technical expertise, or not available during an emergency. This can result in a network environment that is unpredictable or causing efficiency loss due to technical problems going unresolved for too long. Progentís staff of field proven network consultants average more than 10 years of real-world industry experience, in the trenches of network support, performing a wide variety of technical tasks for a varied range of clients. This means you obtain not only the technical competency needed for the job, but a professional with demonstrated methods for applying that expertise to provide affordable network solutions.

Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to design and implement a Wi-Fi wireless LAN adapted to your environment, offering you a wireless solution that has the reception, speed, capacity, QoS, security, and hand-off ability your company needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more comprehensive on-premises service. Progentís onsite wireless survey includes onsite inspection, RF and security assessment of your existing wireless network, analysis of your site's layout, measuring for radio frequency contention, signal propagation modeling, identification of optimum locations for client-specified WAPs including Aironet access points, Cisco Meraki access points and Apple AirPort devices, and a detailed report defining a new WLAN.

Network Consulting Services for Local Governments and School Districts
Progent has extensive experience providing a full-spectrum of remote network consulting and urgent repair services to local governments and schools across the United States. Progent is one of the industryís pioneers in delivering expert online network support and has delivered IT solutions to organizations in every state. Progent's online network support for local governments saves travel costs and resolves problems faster than onsite support.

Microsoft Project Server Integration
Progent's Microsoft Project Server and Project Online experts can provide comprehensive remote and on-premises support for Project Server as well as for Microsoft platforms that integrate in conjunction with Project Server. Services provided by Progent include Project Professional and Project Web App integration, SharePoint Server 2013 planning and configuration, SQL Server 2016 integration, SQL Server 2014 support, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 integration, Exchange Server 2010 management,Office Excel and Microsoft Office 365 Excel application support, and Office PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE consultants to help you to enhance your infrastructure to support local, branch office, at-home, and mobile users so that they can use Project Server to work together safely and productively. Progent's security experts can assist your IT team to plan and police security policies that safeguard sensitive project information without interfering with the productive sharing of authorized information.

Some Examples of Online Support Services Available from Progent for Cisco Routers
Among the common remote Cisco router support services available from Progent include setting up domain name, IP addressing, routing tables, clock, security logon banner and user accounts; setting up HSRP, aggregation, BGP to EIGRP redistribution, and ECN gateways; troubleshooting NAT configurations, routing tables, and BGP peering arrangements; installing current IOS image; setting up and confirming router failover; troubleshooting VPN tunnel and routing issues; producing a network diagram and documenting configuration; plus policy and availability planning.

Windows 8.1 Integration
Progent's Microsoft-certified Windows 8.1 consulting experts can deliver a range of consulting services to assist companies of all sizes to install, manage, and troubleshoot environments that include desktops, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For larger organizations, Progent's senior project management consultants can assist to design and configure test environments to evaluate Windows 8.1 and plan and manage Windows 8.1 deployment projects based on proven methodologies. Progent's consultants also offer Windows 10 migration support.

Progent is a Microsoft Gold Certified Partner
Progent has been authorized by Microsoft as a Gold Certified Partner, an honor given only to the highest tier of businesses that work closely with Microsoft, have been tested for IT expertise, and have confirmed customer references. Gold Partners must maintain large staffs of Information Technology experts who have undergone comprehensive certification testing. Microsoft Gold Certified Partners are provided access to special support and training programs from Microsoft and early access to new software for training and study purposes.

Microsoft Dynamics NAV Consulting
The latest version of MS Dynamics NAV offers powerful new features including Personalized Role Centers, improved analytics and reporting options, and advanced workflow support. Progent's Dynamics NAV ERP professionals can provide software development, configuration and troubleshooting support to enable your company to get the most from Microsoft Dynamics NAV. Progentís consultants can show you how to integrate MS Dynamics NAV to other systems and programs. Also, Progent can help your organization to create and analyze databases so you can improve your understanding of your operations, attract additional clients, expand your marketing strategies, and build productive partnerships.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection consultants can help organizations to configure Progent's Email Guard Security Gateway to use your content security policies for monitoring the content of email messages and attachments and preventing users from sending sensitive or inappropriate information or spam. Email Guard's email content filtering technology can also help avoid reputation loss and stay compliant with industry security standards and regulatory mandates including HIPAA and Sarbanes-Oxley.

Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates application and device provisioning across multiple sites, streamlines security and compliance settings management, keeps track of network resources, guards against company data leakage, provides network health reporting, enables safe self service, and delivers a single control mechanism for administering mixed-OS ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft Gold-certified Configuration Manager 2016 consultants and Azure cloud integration experts can assist your organization with any facet of designing, installing, using and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid networks.

Microsoft Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 utilizes key features initially developed for and refined on Microsoft Azure, one of the world's biggest public clouds. This pedigree significantly improves the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, reliability and recoverability. Progentís Microsoft certified Windows Server 2016 Hyper-V specialists can help you to assess the advantages of Hyper-V 2016 for your business, set up pilot environments to verify the ability of Hyper-V 2016 to support your vital applications, plan an efficient network topology for a cloud-centric or hybrid deployment, create and carry out a non-disruptive upgrade plan, educate your IT administration and support personnel, and deliver as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 solution delivers maximum business benefit.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was founded in 1999 to validate the skill of computer security professionals. GIAC accreditations are recognized by companies and government organizations throughout the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide expertise with any of the security services addressed within the GIAC certification including evaluating infrastructure security mechanisms, security incident handling, traffic analysis, web application security and SIEM solutions for compliance with government mandates for reporting security incidents.

Microsoft Exchange Server 2013 Migration Consulting
Progent offers comprehensive Exchange Server 2013 migration support including cost/benefit evaluation, outsourced or co-sourced project management, site prep, cost estimates of all new software licenses and hardware needed, preparing your Active Directory forest and its domains for optimal operation with your Exchange 2013 environment, configuring DAGS that deliver HA and resilience to your Exchange mailboxes, pilot verification at a customer's location or at Progent's test facility, setting up temporary coexistence between Microsoft Exchange 2013 and older versions of Exchange Server, installation of the production Exchange environment, decommissioning the previous servers, and webinar training for client's support staff and users.

Cisco ASA Firewall and PIX Firewall and Firepower Services Support
The new Cisco ASA 5500-X Series of firewalls with Firepower Services provide substantially more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to manage your existing PIX or Cisco ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite support for ASA 5500-X firewalls with Firepower Services and can assist your organization to plan, integrate, tune, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

Citrix XenServer Consulting Services
Progent's Citrix XenServer virtualization engineers can help your company to evaluate the strategic benefits of XenServer as well as additional Citrix platforms, and can help you to design, validate, execute, troubleshoot, and support a Citrix XenServer installation. Progent can in addition assess your current Citrix technology environment and show you how to enhance consolidation, performance, protection, uptime, and disaster recovery.

Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide online or onsite help from a Cisco Certified Internetwork Expert (CCIE) consultant to help you to plan, implement, administer and repair unified communications environments that incorporate Cisco Unified Communication products in an in-house, distributed, or hybrid cloud deployment. Progent's Cisco Unified Communications consultants have in-depth backgrounds assisting companies of all sizes to build advanced collaboration solutions by providing services such as Unified Communications Manager and Cisco CallManager system design and deployment, VoIP phones and soft phones configuration, and wireless VoIP phone deployment. Progent can assist you with Cisco's entire portfolio of Unified Communications applications like Jabber, WebEx, Unity Express, Unified Contact Center Express, and Unified Attendant Console.

Talk to a Progent Computer Support Expert
To see how you can contact a Progent network consultant for remote or on-premises assistance in , call 1-800-993-9400 or visit Remote Network Support.

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