For business network systems located within the state of Minnesota, Progent's Microsoft and Cisco authorized technical team members can provide remote phone support and troubleshooting to repair your computer network problems fast and cost effectively. Progent has developed top-notch expertise, software tools, and support databases to diagnose and resolve IT problems without the cost and time delays normally associated with in-person service dispatches.

If your Minnesota business is situated beyond the larger urban areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your nearby network systems support choices may be limited in skills, or not available during an emergency. This can result in a network environment that is unstable or causing wasted time due to technical problems continuing for too long. Progentís staff of field proven network professionals average more than ten years of real-world industry experience, in the trenches of IT support, performing a wide range of technical projects for a varied range of customers. This means you get not just the technical know how needed for the task, but a professional with field proven methods for applying that expertise to assist with efficient network solutions.

Windows 8.1 Integration
Progent's certified Windows 8.1 consulting experts can deliver a range of network consulting services to assist organizations of any size to install, administer, and support IT systems that incorporate desktops, laptops, tablets, or Windows phones powered by Windows 8.1. For enterprise customers, Progent's senior project managers can assist to create test environments to evaluate Microsoft Windows 8.1 and develop and execute Windows 8.1 deployment plans following leading practices. Progent's consultants can also provide Windows 10 migration assistance.

Design and Configuration Support for Meraki Cloud-managed Wireless APs
Progent's Meraki wireless access point consultants provide remote and onsite support services to help organizations of all sizes to plan, install, manage, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to configure and support Meraki-based wireless infrastructure for environments that can range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products including Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to create a cohesive ecosystem that provides the same access, responsiveness, security, ease of management and uptime for wired and Wi-Fi users regardless of their location or computing device. (See Cisco Meraki switches consulting and troubleshooting services.)

Microsoft Dynamics NAV Consulting
The latest version of MS Dynamics NAV ERP offers several new features such as Personalized Role Centers, improved BI and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP experts offer software development, configuration and debugging services to help you to take advantage of MS Dynamics NAV. Progentís engineers can assist you to integrate MS Dynamics NAV ERP software to other services and applications. Also, Progent can help you to create and analyze data warehouses so you can enhance your knowledge of your operations, attract more customers, refine your marketing campaigns, and form successful partnerships.

Citrix Desktop Virtualization Support Services
Desktop virtualization solutions from Citrix permit quick provisioning of new desktops, fast publication of new applications, streamlined image control, quick recovery from client PC failure or loss, lower initial investment in and longer usable life for client PCs, consistent performance, tight control of security standards, and the ability to keep critical corporate or government information from being taken from the data center. Progent's Citrix-certified XenDesktop consultants and XenApp experts can help you to assess, pilot, install, manage, and support Citrix virtual Windows desktop and application technology and can help you with other virtualization platforms from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V support.

Planning and Migration Help for SharePoint 2013
Progent has been delivering SharePoint consulting services since the first SharePoint product was released more than a a dozen years, and Progent has the breadth and depth of technical know-how to assist businesses of any size to design and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that add substantial business value to your information network. Progent's Microsoft-certified consultants can assist your company to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; determine whether an on-premises, Cloud-based or hybrid deployment is best suited for your company; and select the right edition of SharePoint 2013 for your purposes. Progent can provide full project management services or can help in individual tasks associated with your SharePoint 2013 migration.

Microsoft Exchange 2016 Migration Support Services
Progent's certified Microsoft Exchange Server 2016 migration consultants can help you in any and all facets of your migration to Exchange Server 2016 such as designing HA system topology for a local, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your VMs, databases and log files; configuring HLB for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection specialists can help organizations to configure Progent's ProSight Email Guard Security Gateway to use specified content policies for scanning the content of email messages and attachments and preventing users from sending confidential or unauthorized information or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help organizations avoid being blacklisted and keep compliant with industry security standards and regulatory requirements including HIPAA and Sarbanes-Oxley.

Remote Support for Windows Server 2008
Microsoft Windows Server 2008 R2 represents a major step forward in making IT networks more secure and available, simpler to virtualize and manage, faster, and able to provide a better platform for web publishing. Progent's Microsoft Gold-certified Windows Server 2008 engineers can provide expert, cost-effective remote support to assist your company benefit fully from the improvements incorporated into Microsoft Windows Server 2008 R2 by providing consulting, support, education, management, network monitoring, and security engineering services.

High-level Project Management Consultants
For enterprise customers in need of advanced project management assistance, Progent can provide access to veteran IT experts with decades of background in technology management, application development, and process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management skills to assist businesses to follow leading practices to make sure strategic projects are successfully completed on schedule and on budget.

Expert Wireless Consulting and Support
Progent's wireless integration consultants offer broad expertise in the integration and maintenance of wireless information technology and can assist you to plan, configure, administer and repair wireless solutions that are secure, resilient, expandable, easy to manage and operate, ready to support your critical applications, and transparently integrated into hybrid cloud networks. Remote and onsite expertise offered by Progent cover a variety of wireless technologies and include smartphone management, Wi-Fi infrastructure design and deployment, wireless site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure experts and CUBE integration experts can assist organizations of any size to plan, integrate, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-based SIP trunks. Progent can provide cost-effective online or onsite expertise to help businesses to move smoothly to an advanced unified communications environment that delivers accelerated return on investment. Progent's Gold-certified Microsoft unified communications consultants can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.

Video Conferencing Consultants
Progent offers the services of an accredited video conferencing consultant with expertise integrating products from the leading telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can help your company to plan, configure, expand, or troubleshoot a video conferencing solution that preserves your investment and optimizes the strategic value of your information system. Progent also offers the services of infrastructure engineers able to help businesses of any size to build and troubleshoot a communications network that delivers the speed, reliability, protection, and expandability you need to accommodate your video conferencing/telepresence solution.

Expert Support Services for Systems at Colocation Data Centers
There are hundreds of world-class data center colocation sites in the San Francisco Bay Area and major metropolitan areas across the U.S., and Progent's colocation center consulting professionals can improve your network's fault tolerance and performance by helping you select a remote data center site that addresses the specific requirements of your company including geographic location, size, communications, budget, and extra additional features and services. Progentís colocation center IT services are intended for businesses with equipment located at co-location hosting facilities and in need of on-demand on-premises assistance at the collocation facility plus remote help from Microsoft and Cisco certified professionals. Progent provides a variety of collocation center consulting services such as system architecture evaluation, Windows and Linux server integration and maintenance, troubleshooting for server and communications infrastructure, development and installation of high availability configurations, defining and deploying layered security structures, firewall integration and troubleshooting, designing load balancing environments, and creating high-availability server and storage clustering systems.

Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide remote or onsite access to a certified CCIE specialist to help your business to design, deploy, administer and troubleshoot converged communications environments supported by Cisco Unified Communication technology in a local, cloud-centric, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications engineers have in-depth experience assisting companies of any size to create advanced collaboration solutions by providing expert services that include Unified Communications Manager (Unified CM) and Cisco CallManager system design and deployment, IP voice and video phones and soft phones configuration, and Cisco wireless VoIP phone solutions. Progent's consultants can assist you with Cisco's entire portfolio of Unified Communications applications such as Jabber, WebEx Meeting Center, Unity Connection, Cisco Unified Contact Center Express (CCX), and Unified Mobility.

Progent's Consulting and Development Support for Microsoft SQL Server 2014
SQL Server 2014 includes major enhancements in critical areas such as performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and data analytics. Progent's Microsoft Gold-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises consulting services including system design, configuration, management, troubleshooting, and application development services to help businesses of any size to realize maximum business value from their SQL Server 2014 deployment. If you are currently using SQL Server 2014, Progent can assist your company to perform an efficient upgrade to SQL Server 2016.

Contact a Progent Network Support Expert
To see how you can get in touch with a Progent network consultant for online or onsite expertise in , phone 1-800-993-9400 or visit Online Computer Support.

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