For business networks located anywhere in the state of Minnesota, Progent's Microsoft and Cisco certified technical team members can deliver phone help and remote troubleshooting to fix your network troubles fast and affordably. Progent has acquired enterprise-level expertise, software tools, and support knowledge bases to identify and fix computer network problems without the cost and time delays associated with onsite service calls.

If your Minnesota company is located outside of the larger metropolitan areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your local network support options may be limited in technical expertise, or not available during urgent situations. This results in a network environment that is unpredictable or causing productivity loss due to technical issues going unresolved for too long. Progentís team of expert network engineers average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a broad range of technical projects for a diverse range of clients. This means you get not just the technical skills needed for the job, but an expert with field proven methods for applying that expertise to provide affordable network solutions.

Microsoft Exchange Server 2016 Migration Support Services
Progent's Microsoft Exchange 2016 Server consultants can help your business in all phases of your upgrade to Microsoft Exchange Server 2016 such as designing HA architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your VMs, mailbox databases and logs; setting up HLB for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.

Planning Support services for SharePoint 2013
Progent has been delivering SharePoint support since the initial SharePoint product was released more than a decade ago, and Progent has the scope of technical knowledge to help organizations of any size to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that add significant business benefit to your information network. Progent's Microsoft-certified consulting team can assist your company to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; decide if an on-premises, online or hybrid deployment is most sensible for your organization; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers full project management services or can assist in individual tasks related to your SharePoint 2013 deployment.

Microsoft Dynamics NAV Consulting
The most recent version of MS Dynamics NAV ERP includes powerful new features such as tailored Role Centers, improved analytics and reporting options, and advanced workflow management. Progent's Dynamics NAV consulting professionals can provide custom programming, configuration and debugging services to enable you to take advantage of Microsoft Dynamics NAV. Progentís consultants can assist you to integrate Microsoft Dynamics NAV to additional systems and programs. In addition, Progent can assist you to create and utilize data warehouses so you can enhance your knowledge of your business, attract additional clients, expand your sales campaigns, and form successful partnerships.

Full Portfolio of Security Help
Progent's , CISSP, CISM, and ISSAP certified security experts can assist you to perform complete security assessments, recover rapidly from attacks, set up firewalls, set up safe techniques for off-site and mobile connectivity, deploy spam and virus filtering and email encryption, and create a corporate-wide security plan built around round-the-clock automated monitoring.

ProSight Data Protection Services Managed Cloud Backup
ProSight Data Protection Services cloud backup provides small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates your backup activities and enables rapid restoration of vital files, apps and virtual machines that have become unavailable or damaged as a result of component breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's cloud backup consultants can provide world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, whenever necessary, can assist you to restore your critical data. Learn about the complete ProSight series of low-cost network management outsourcing services for small and mid-size organizations.

Progent's Consulting and Development Services for Microsoft SQL Server 2016
Microsoft SQL Server 2016 offers significant enhancements in performance, scale, data security, availability, BOYD integration, and integrated BI. New features include PolyBase for handling SQL and NoSQ files simultaneously for big data applications, Hadoop support, Row-level Security, Mobile Report Publisher, and centralized control over local and cloud operations and services. Progent's Microsoft Gold-certified SQL Server 2016 consulting experts can provide online and on-premises expertise to help businesses of all sizes to plan, deploy, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics ERP, Skype for Business, and System Center Operations Manager.

Remote Consulting for Windows Server 2008
Microsoft Windows Server 2008 R2 is a major step forward in making IT systems more protected and fault tolerant, easier to virtualize and manage, more expandable, and able to provide an improved environment for web hosting and development. Progent's Microsoft Gold-certified Windows Server 2008 engineers can provide advanced, affordable remote support to assist your business get the most from the enhancements incorporated into Windows Server 2008 R2 by providing certified consulting, troubleshooting, training, administration, monitoring, and security engineering services.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection specialists can assist you to configure Progent's ProSight Email Guard Security Gateway to enforce your content policies for scanning the content of email messages and attachments and blocking users from sending confidential or inappropriate data or spam. ProSight Email Guard's email content filtering solutions can also help organizations avoid being blacklisted and stay in compliance with industry security standards and government mandates including HIPPA, Sarbanes-Oxley and PCI DSS. Learn more about Progent's entire ProSight family of low-cost network monitoring and management services for small and medium-size organizations.

PC Desktop Support Services
Progent's desktop support engineers can help your company to install desktop computers, laptops, or handheld communicators individually or assist you to plan and carry out a mass migration to a new edition of an operating system or a new release of an important desktop application. Progent's certified PC specialists can install programs from Microsoft's Office family of end-user products or Microsoft Dynamics accounting and CRM programs on your workstations so they interact productively with other Microsoft programs, products from third-party vendors, database servers, and line-of-business solutions network-wide. As an example, Progent can set up Outlook email client on a workstation or notebook to align with both the work pattern of the user and the protection requirements of your company. Progent can in addition provide on-line and in-person technical services for desktops.

Azure cloud Planning and Integration Consulting
Progent's Microsoft Azure planning and integration consultants can help you with every stage of Microsoft Azure integration including requirements analysis, prerequisites evaluation, system architecture, pilot testing, implementation, centralized administration, performance optimization, license controls, disaster recovery preparedness, security planning, and compliance assessment. Progent can help you to configure and debug firewalls and VPN connections so your users can safely access to Azure-based resources, and Progent's Microsoft Gold-certified consultants can assist you set up critical Microsoft technologies to work in Azure including Windows Server, Exchange, SQL and SharePoint. Progent can also help you to create a hybrid environment that transparently integrates on-premises datacenters with Azure resources.

Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a seamless extension of Cisco Unified Communications Manager (CUCM), is a converged voice messaging platform that accelerates collaboration by providing flexible set of alternatives for accessing voice messages within a framework that is easy to implement and administer. Unity Connection allows you to read and manage your voice messages from your Exchange inbox, web browser, Jabber, a Cisco Unified VoIP Phone, an iPhone or other smartphone, or a tablet. Unity Express (CUE), offered in select Cisco Integrated Services routers, offers cost-effective voicemail, unified messaging, IVR, and greeting functions for small to mid-size businesses and enterprise satellite offices with up to 500 voice mailboxes. Progent's Cisco-qualified CCIE consulting experts can provide Cisco Unity Connection and Unity Express (CUE) integration and technical support support to make sure your CUE solution continues to deliver the highest possible competitive advantage.

Consulting Expertise for System Center 2012 Operations Manager
Progent's Microsoft certified System Center 2012 Operations Manager consultants have more than 10 years of background planning, deploying, enhancing and troubleshooting Microsoft SCOM solutions and can provide companies of any size expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can provide responsive online or on-premises troubleshooting to help you to fix critical issues detected by System Center 2012 Operations Manager. Progent also offers System Center 2016 Operations Manager consulting services to help your organization to migrate efficiently from SCOM 2012 to SCOM 2016.

Expert Consulting and Support Services for Systems at Colocation Data Centers
There are hundreds of enterprise-grade data center colocation sites in the San Francisco Bay Area and major cities across the United States, and Progent's colocation consulting professionals can improve your network's redundancy and performance by helping you select a colo site that addresses the specific needs of your enterprise including geographic location, size, communications, affordability, and extra additional features and services. Progentís colocation center IT services are intended for companies with hardware located at colo hosting sites and in need of timely on-site help at the colo facility plus remote support from Microsoft and Cisco qualified experts. Progent offers a variety of colo center support services including network architecture evaluation, Windows and Linux server installation and support, tech support for server and telecommunications infrastructure, design and deployment of high availability configurations, architecting and implementing layered security structures, firewall integration and troubleshooting, designing load balancing environments, and planning fault tolerant server cluster systems.

Security Vulnerability Evaluation for Small and Mid-size Businesses
Progent offers two ultra-affordable service bundles intended to allow small companies to receive a professional network security assessment from a certified security engineer. With Progent's External Security Inventory Scan, a security engineer administers an extensive test of your IT infrastructure from beyond your company firewall to determine possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a security engineer runs a network scan from a secure machine inside your company firewall to determine your exposure to internal assaults. The two security inventory packages are configured and executed from a secured remote site.

Microsoft Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Windows Hyper-V 2016 utilizes key technologies first designed for and proven on Microsoft Azure, among the world's largest public clouds. This pedigree significantly enhances the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving security, uptime, expandability, manageability, dependability and disaster recovery. Progentís Microsoft certified Windows Server 2016 Hyper-V experts can assist you to evaluate the benefits of Hyper-V 2016 for your organization, configure test environments to confirm the ability of Hyper-V 2016 to support your critical workloads, plan an efficient network architecture for a cloud-centric or hybrid deployment, create and execute a non-disruptive migration strategy, train your IT management and technical support personnel, and provide as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 investment gives you the highest possible business benefit.

Talk to a Progent Computer Support Expert
To learn how you can access a Progent computer support expert for remote or on-premises help in , phone 1-800-993-9400 or go to Remote Network Help.














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