For small business computer networks located in the state of Mississippi, Progent's Microsoft certified professionals can deliver phone support and remote troubleshooting to fix your computer network troubles fast and cost effectively. Progent has acquired world-class expertise, sophisticated tools, and support knowledge bases to diagnose and fix computer network problems without the cost and time delays normally associated with in-person service calls.

If your Mississippi small business is located outside of the larger urban areas such as Jackson, Gulfport, Biloxi, or Hattiesburg, your local network systems support options may be limited in technical expertise, or unavailable during an emergency. This can result in a computer network that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progentís team of expert network consultants average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical projects for a extensive range of customers. This means you obtain not just the technical competency needed for the job, but an expert with proven methods for applying those skills to deliver affordable network solutions.

Remote Technical Support for Microsoft and Cisco-based Networks
Progentís Technical Response Center provides expert remote support for Windows and Cisco-based environments Nationwide. Progent's certified professionals have the experience to help you to analyze and solve complex network problems quickly and affordably. The scope of technical expertise represented by Progent's staff of engineers makes it possible to escalate even the most challenging problems to appropriate specialists as required. Whether you require occasional phone support and online troubleshooting or ongoing access to a Helpdesk Call Center, Progent's engineers can provide your small business with enterprise-level expertise without the cost and administrative overhead of running a large internal support group.

Best Practices Applied by Seasoned Engineers
Many organizations located away from areas with plentiful expert consultants resort to less qualified or inexperienced local consultants for critical computer network support. This can result in a system that is undependable or unproductive. Progentís team of Microsoft and Cisco qualified engineers average over ten years of real-world industry background, in the trenches of network support, performing an extensive range of information system services for a diverse selection of clients. This means that with Progent you receive not only expert technical knowledge, but an engineer who understands computer industry leading practices in applying those skills to solve real-world business network issues successfully and in a repeatable fashion.

ProSight IT Asset Management for Network Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard information about your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it. Find out more about Progent's ProSight family of managed IT services for small organizations.

Progent's Integration and Development Services for Microsoft SQL Server 2016
SQL Server 2016 introduces significant enhancements in performance, capacity, security and compliance, availability, BOYD support, plus built-in BI. New features include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, Jason support, Dynamic Data Masking, Mobile Reports, and centralized control over local and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and on-premises expertise to help organizations of all sizes to plan, implement, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Skype for Business, and SCOM.

Broad and In-depth Knowledge of Office Networking
Progentís team of more than 80 networking consultants means clients benefit from the leverage of over a thousand years of cumulative experience and collective knowledge to resolve the most difficult computer issues. Progentís accredited information technology consultants possess the know-how to come up with solutions quickly and deliver them cost effectively.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting to help businesses of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.

Cisco ASA Firewall and PIX Firewall and Firepower Services Support
The current ASA 5500-X Family of firewalls with Firepower Services offer substantially more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-qualified CCIE network experts can assist your company to manage your legacy PIX or ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises support for ASA 5500-X firewalls with Firepower Services and can help your company to design, deploy, tune, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

Upgrade Consulting for Microsoft Skype for Business Server
Progent's Skype for Business integrators can provide online and onsite consulting services for companies of any size to assess the benefits of migrating to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can help your business to plan a local, cloud-based or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office; set up high-availability mechanisms; connect Skype for Business with your PSTN gateway; and integrate other collaboration platforms such as Cisco UC. Progent's certified information security experts can help you create and verify a security environment for your Skype for Business deployment that is compliant with government and industry standards.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and verify a repeatable runbook for recovering applications and services rapidly after a breakdown. SRM provides centrally managed and automated recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, upgrades and fixes and can produce audit reports to verify full service restoration, validate SLAs and demonstrate DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to design, configure, test and manage a disaster recovery system based on VMware SRM.

Wireless VoIP Phone Integration
Successful integration of Cisco's wireless VoIP phones typically demands that you configure and optimize many key pieces of your wireless infrastructure including wireless access points, routers and switches, wireless LAN controllers, and management software. Progent's wireless IP phone configuration and troubleshooting consultants offer online and onsite assistance to help your organization create and administer a Cisco wireless IP phone solution by providing integration services that can range from debugging the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.

PC and Mobile Device Unified Administration Consulting
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 hybrid cloud integration, Microsoft System Center 2012 Configuration Manager (SCCM 2012) planning and deployment and Microsoft Intune integration help to consolidate and streamline the management of your PCs along with your web-facing mobile devices. Progent can assist you to upgrade smoothly to Configuration Manager 2016 from a legacy change management platform or assist you to enhance your existing SCCM 2016 environment to accommodate your changing IT requirements.

Contact a Progent Computer Consultant
To learn how to access a Progent computer support expert for remote or onsite assistance in , call 1-800-993-9400 or visit Remote Computer Support.

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