For small business networks located throughout the state of Mississippi, Progent's Microsoft qualified professionals can provide remote phone help and remote troubleshooting to fix your network troubles quickly and cost effectively. Progent has developed enterprise-class skills, advanced software utilities, and support databases to diagnose and fix IT problems while avoiding the high cost and delays associated with onsite service visits.

If your Mississippi business is situated outside of the larger metro areas such as Jackson, Gulfport, Biloxi, or Hattiesburg, your nearby network support options may be limited in expertise, or not available during urgent situations. This results in a network environment that is unusable or causing productivity loss due to technical issues continuing for too long. Progentís team of field proven network consultants average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a wide range of technical tasks for a extensive range of customers. This means you get not only the technical skills needed for the task, but an expert with proven methods for applying that expertise to provide efficient network solutions.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help your organization design, deploy, administer and repair VMware vSphere-powered virtualization ecosystem for local datacenters, private and public clouds, or hybrid deployments. Progent's VMware vSphere and NSX consulting team can provide advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for managing private and public cloud and hybrid cloud solutions that provide maximum uptime, data security, and disaster recovery.

Immediate Help for Urgent Problems
With Progentís urgent remote computer troubleshooting services, you can receive immediate support for problems that are causing network disruption. Remote support eliminates the lengthy wait and higher expense associated with on-site technical service. For ordinary IT management work, Progentís off-site support consultants can perform the majority of jobs within a few minutes of receiving a request, rather than requiring you to wait for up to a day for on-premises support to arrive.

NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with continual replication to provide rapid, zero RPO disaster recovery between datacenters that are as far as 300km apart. Progent can provide online or on-premises access to a certified NetApp MetroCluster consultant who can help you to design, configure, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that meets your functional requirements and budget. Progent can ensure you follow leading practices for configuring your MetroCluster environment by providing guidance with procedures like assigning shelf IDs, arranging plexes layout, setting up volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery system to show compliance with industry standards and regulatory mandates.

Eliminate Dependence on Freelance Consultants
By building a relationship with a full-service computer support firm such as Progent rather than with an individual freelance consultant, you are assured fast availability of capable experts whenever you need them. You do not have to worry that illness, classes, vacations, or conflicting priorities with different customers will leave you with no support when you have a crisis.

Progent's Test and Design Lab at the Herakles/QTS Internet Data Center
Progent's Test and Training Lab located at the QTS Colocation Center in Sacramento includes a variety of dedicated servers and network infrastructure that can be used online or on premises to accommodate piloting, evaluations, performance modeling, forensics, disaster recovery planning, training, and additional purposes to help Progent's customers succeed with major IT initiatives.

Configuration of Cisco's Managed Switches
Progent's Cisco CCIE-certified network technology consultants offer expert online and onsite support for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that range from small businesses and campus LANs to enterprise data centers and ISPs. Progent can show you how to implement Cisco's rapidly improving switching technology to realize the throughput, expandability, availability, virtualization, data protection and ease of management required for your organization. To learn about Progent's consulting services for Cisco's market-leading family of Catalyst switches, refer to Cisco Catalyst switch consulting and support. To learn about Progent's consulting and troubleshooting services for Cisco's Nexus line of switches, refer to Nexus switch consulting services. To learn about Progent's support for Meraki switches, refer to Cisco Meraki switches consulting services.

Progent's Online Consulting and Training Support for Office and Office 365
Progent's certified Microsoft Office and Office 365 experts can assist businesses to incorporate Office desktop and Office 365 apps including Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a cohesive solution that offers fast return on investment and promotes improved business results. Progent can help your company to interface Office or Office 365 applications with each other and with other core Microsoft technologies such as SharePoint Server, Exchange Server and SQL Server. Progent can also assist you resolve compatibility problems with different releases of Microsoft Office and can provide live online Office and Office 365 instruction to individuals and teams.

Microsoft SharePoint Server Consultants
Progent's Microsoft-certified SharePoint Server 2010 developers and SharePoint 2007 experts can help you evaluate the business justification for implementing the latest version of SharePoint Server, advise you on the appropriate edition of SharePoint for your application, provide configuration and deployment services, assist you to install MS SQL Server as a supporting DBM, improve your network integrity, integrate your off-the-shelf and custom application software to operate with Microsoft SharePoint Server, develop a company-wide security plan that encompasses portal technology, and provide troubleshooting and Help Desk Call Center services.

Video Conferencing and Telepresence Consultants
Progent can provide the support of a certified video conferencing engineer with expertise integrating products from the leading video conferencing/telepresence vendors such as Cisco/TANDBERG, Polycom, and LifeSize and can assist you to design, configure, expand, or troubleshoot a telepresence environment that preserves your current investment and maximizes the business value of your information system. Progent can also provide the services of network infrastructure engineers able to help companies of all sizes to build and maintain a network that provides the speed, dependability, protection, and scalability required to accommodate your telepresence solution.

Planning, Deployment and Troubleshooting Services for System center 2012 R2
Progent's Microsoft System Center consultants have over 15 years of background integrating, supporting and fixing the core platforms included with Microsoft System Center and can assist you to plan, install, manage, and repair your Microsoft System Center ecosystem to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent also can provide System Center 2016 migration planning and support to assist you to transition to the current version of System Center from an earlier release or from a third-party datacenter management platform to deliver the advantages of best-in-class deployment, management automation, security, plus datacenter and application performance monitoring.

Get in Touch with a Progent Computer Support Expert
To learn how to access a Progent network consultant for online or on-premises help in , call 1-800-993-9400 or go to Remote Network Support.

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