For office networks located in the state of Mississippi, Progent's Microsoft authorized technical experts can deliver online assistance and remote troubleshooting to solve your computer system issues quickly and affordably. Progent has developed enterprise-level skills, sophisticated tools, and support knowledge bases to troubleshoot and resolve computer network problems without the high cost and delays associated with on-site service dispatches.

If your Mississippi small business is located beyond the larger metro areas such as Jackson, Gulfport, Biloxi, or Hattiesburg, your local computer network support choices may be limited in technical expertise, or not available during urgent situations. This can result in a network environment that is unusable or causing efficiency loss due to technical problems continuing for too long. Progent’s staff of seasoned network consultants average more than 10 years of real-world industry experience, in the trenches of network systems support, performing a wide variety of technical tasks for a diverse range of clients. This means you get not only the technical expertise needed for the task, but a consultant with field proven methods for applying those skills to provide efficient network solutions.

iPhone Integration
Progent's iPhone and iPad integration consultants offer cost-effective online consulting to help you to plan, configure, and troubleshoot any facet of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you get past occasional technical roadblocks or long-term engagements to help you complete business-critical projects on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or support a resilient, secure and scalable infrastructure that is best suited to your mode of computing. Progent also offers online and onsite training to help manage and use your iPhones and iPads in a safe, team-oriented environment that optimizes the strategic value of your information network.

Planning Help for SharePoint Server 2013
Progent has been delivering SharePoint consulting services since the first SharePoint product was published more than a decade ago, and Progent has the breadth and depth of technical know-how to help organizations of all sizes to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that add substantial business benefit to your information network. Progent's Microsoft Gold-certified consultants can assist you to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from another collaboration environment; determine if an in-house, online or hybrid deployment is most sensible for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide full project management support or can assist in specific jobs related to your SharePoint 2013 migration.

Microsoft Exchange Server 2016 Upgrade Services
Progent's certified Microsoft Exchange 2016 consultants can help you in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines, databases and log files; setting up HLB for high-availability client access services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.

Easy Engagement and Billing Model
Progent makes it simple to be a client. Progent requires no complex contracts, no minimum commitments, no retainer fees, and no minimum support time for services delivered during regular business hours. All support time is fully documented and invoiced to the actual minutes utilized. Per-minute billing eliminates situations in which clients are charged major bucks for fast repairs. You are billed only for the services you receive.

Assistance with Choosing an ISP and an Internet Connection Plan
Progent can provide the cost-effective support of online Internet connectivity experts to assist your company to evaluate or update your ISP services so your Internet connectivity solution aligns with your business needs. Support services provided by Progent include evaluation of your current bandwidth utilization, carrier and service plan comparison and ordering, network provisioning, and overseeing a smooth switchover to a new carrier and/or service arrangement. Provisioning can include enhancing current routers and switches and configuring new ones, setting up firewalls, and upgrading dependable Border Gateway Protocol configurations. Progent's ISP, telecommunication carrier and data center vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

World-class Cisco Support from Experienced CCIE-certified Engineers
Progent’s elite team of Cisco certified CCIE network engineers have earned a designation restricted to the most capable specialists for designing, programming, implementing, and debugging a diverse range of Cisco network and interconnectivity solutions. There are only 7,000 certified CCIEs around the world, and achieving certification involves comprehensive verification of networking skills through written examinations and hands-on lab testing to make sure that CCIE’s can apply knowledge to real-world problems. CCIE’s have a fundamental knowledge of root networking concepts and protocols that allow for rapidly developing multi-vendor solutions.

Management Support for Microsoft Lync Server 2013
Lync 2013 allows businesses of any size to build a centrally managed and protected communications environment that supports the modern Bring-Your-Own-Device computing style with IM, real-time presence, audio/video and web meetings with app sharing, as well as IP and PSTN calling across a wide assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants can help your company to assess the business benefits of Lync Server 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or mixed topology appropriate for your current and future goals, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your management staff and end users. Progent has expertise in critical components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync Server 2013 with key Office and Office 365 apps including Outlook clients, Excel and PowerPoint. If your organization are already using Lync Server, Progent's Microsoft Skype for Business Server consultants can help you to design and implement out an efficient migration to Skype for Business.

Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, a seamless extension of Cisco Unified Communications Manager (CUCM), is a converged voice messaging solution that promotes collaboration by providing a variety of alternatives for accessing voice messages within an environment that is easy to deploy and administer. Cisco Unity Connection allows you to access and manage voicemail messages from your email inbox, browser, Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or an iPad or tablet. Cisco Unity Express (CUE), available in certain Cisco Integrated Services routers, offers cost-effective voicemail, unified messaging, interactive voice response, and automated-attendant functions for small to mid-size businesses and corporate branch locations with up to 500 workers. Progent's Cisco-certified CCIE network consulting experts can provide Cisco Unity Connection and Unity Express (CUE) integration and troubleshooting services to make sure your CUE solution delivers significant business value.

Office Access Database Application Programming
Progent's Office Access consultants offer affordable remote consulting services for all editions of Office Access including desktop and browser-based versions and can provide expert support for application programming, database conversion, performance optimization, report design, and troubleshooting. Progent also can provide custom webinar training for Access application development and database management.

Consulting and Support Expertise for SCOM 2012
Progent's Microsoft Gold-certified Microsoft SCOM 2012 consultants have over 10 years of background planning, deploying, enhancing and fixing SCOM environments and can provide companies of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and tune Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric and both Microsoft and third-party apps and services. In addition, Progent can provide fast remote or onsite technical support to help you to remediate serious issues uncovered by SCOM 2012. Progent can also provide System Center 2016 Operations Manager (SCOM 2016) expertise to assist you to migrate cost-effectively from SCOM 2012 to SCOM 2016.

Failover Clustering Support for Windows Server 2016 and Windows Server 2012 R2
Progent can provide Microsoft Windows Server 2016 failover clustering consulting, Microsoft Windows Server 2012 clustering expertise and Microsoft Windows Server 2008 R2 failover cluster support services to help your IT organization implement clustered server environments that can provide world-class uptime, even for routine maintenance operations. This high-availability is feasible because any server in a cluster can be taken off-line for servicing without affecting clients. Server clustering also enables IT staff to perform critical security updates during normal business hours without affecting user productivity.

Talk to a Progent Computer Support Expert
To learn how to get in touch with a Progent computer consultant for online or on-premises assistance in , call 1-800-993-9400 or go to Online Computer Help.














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