For small company network systems located in the state of Mississippi, Progent's Microsoft and Cisco authorized technical experts can deliver remote phone assistance and remote troubleshooting to resolve your computer system problems fast and cost effectively. Progent has acquired world-class skills, software tools, and support knowledge bases to diagnose and fix computer network problems without the expense and delays associated with in-person technical service calls.

If your Mississippi company is situated outside of the larger metropolitan areas such as Jackson, Gulfport, Biloxi, or Hattiesburg, your nearby network systems support choices may be limited in technical capability, or not available during urgent situations. This results in a computer network that is unusable or causing wasted time due to technical problems continuing for too long. Progentís team of expert network consultants average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a extensive variety of technical projects for a diverse range of customers. This means you get not only the technical expertise needed for the task, but an expert with proven methods for applying those skills to provide excellent network solutions.

ProSight DPS Managed Cloud Backup and Recovery
ProSight Data Protection Services cloud backup and disaster recovery offers small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and allows rapid recovery of vital files, applications and VMs that have become lost or damaged as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical data. Learn about the complete ProSight line of affordable managed services for small organizations.

Wireless Site Survey
Progentís Wireless Site Survey assists you to plan and implement an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless LAN adapted to your environment, providing your business a wireless solution that delivers the reception, speed, load-handling capability, QoS, security, and roaming ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive onsite service. Progentís on-premises wireless survey includes onsite walkthroughs, RF and data protection audits of your current wireless network, evaluation of your buildingís layout, measuring for RF interference, signal propagation modeling, identification of optimum placement for client-requested Wireless Access Points such as Aironet indoor and outdoor APs, Meraki access points and Apple AirPort equipment, and a comprehensive report defining the new WLAN.

IT Support for Small Governments
Progent has a long background providing a broad range of remote IT support and urgent repair services to local governments and school districts throughout the U.S. Progent is among the pioneers in delivering expert online IT consulting and has provided IT support to organizations in all 50 states. Progent's online information technology consulting for local governments saves travel expenses and resolves problems faster than on-premises service calls.

Broad and In-depth Experience with Business Networks
Progentís team of over 100 networking experts means clients benefit from the leverage of more than a thousand years of combined background and shared knowledge to fix the most difficult IT problems. Progentís accredited network engineers have the know-how to identify fixes fast and deliver them cost effectively.

High-level Project Management Experts
For enterprise project management assistance, Progent offers access to senior IT professionals with decades of background as technology project managers for application development, information systems deployment, and process engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide world-class management expertise to help enterprise clients to adhere to best practices to make sure strategic projects are successfully completed on time and on budget.

CRISC-certified Risk Management Consultants
The CRISC certification program was established by ISACA to verify a consultant's skills to design, deploy, and support information system controls to reduce risk. Progent offers the services of a CRISC-certified risk management expert to assist your company to create and carry out a risk management plan that follows industry best practices identified by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget.

Project Server Setup and Support
Progent's Microsoft Project Server consultants can provide comprehensive online and onsite support services for Microsoft Project Server as well as for Microsoft platforms that integrate closely with Microsoft Project Server. Services offered by Progent include Project Professional and Project Web App planning and support, SharePoint Server 2013 design and configuration, Microsoft SQL Server 2016 integration, SQL Server 2014 programming and troubleshooting, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 troubleshooting,Excel and Microsoft Office 365 Excel development, plus PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE consultants to help your company to enhance your environment to accommodate local, branch office, at-home, and mobile workers so that they can use Project Server to work together securely and productively. Progent's security experts can help you to plan and enforce security workflows that protect sensitive project information without disrupting the efficient sharing of legitimate information.

Cisco Unified CM and Cisco Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM), originally known as CallManager, functions as the heart of Cisco's collaboration portfolio. Unified Communications Manager and Unified CM Express offer an advanced IP-PBX by integrating closely with unified messaging apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's Cisco-certified Cisco Unified CM experts can assist with any aspect of Unified Communications Manager setup and troubleshooting in areas such as integrating Voice over IP phones and desktop video IP phones, designing dial plans, setting up SIP PSTN trunks and CUBE internetworking, installing ISR G2 routers with CUBE support, creating Cisco UCS server failover systems for survivability, and integration with Exchange Server and Skype for Business.

Consulting and Troubleshooting Expertise for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure management products and is intended to provide a unified solution for configuring and administering virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of any size with any aspect of building, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to upgrade smoothly from legacy versions of VMM, develop workflows for creating and deploying VMs and hosts, implement fault-tolerant scale-out clusters, connect your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the potential business benefits of the latest capabilities such as Storage Spaces Direct and Shielded VMs. Progent's virtualization experts offer advanced Hyper-V consulting and VMware ESXi support.

Data Backup Expertise
Progent's backup experts can provide support for a broad range of utilities and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and smartphones. Progent can help you with all major backup platforms by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite solutions. Progent can also provide help with Acronis, Mozy, Retrospect, Apple Time Machine, Backup Exec, BackupAssist Software, HP Data Protector, and Solaris FLARs. For large organizations, Progent can provide VMware Site Recovery Manager and NSX consulting. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and mid-sized businesses as a low cost outsourced service for reliable backup and disaster recovery (BDR).

SQL Server Software Programming
Progent's SQL Server application programmers can assist you to build and maintain database applications based on Microsoft's SQL Server database platform. Progent adheres to industry best lifecycle management practices to build efficient, manageable SQL Server applications and knows how to team with a client's management to complete programs in a timely and cost-effective manner. Progent for can help your company to create Microsoft SQL Server solutions by providing a broad range of professional support services including requirements analysis, logical and physical modeling, data integrity, T-SQL programming, software installation, capacity planning, performance tuning, backup/recovery, clustering and virtualization, consolidation of stored procedures, synchronization solutions, security and compliance, and business continuity.

Windows Server 2012 R2 Integration Services
Progent's certified Windows Server 2012 consulting experts can assist you to assess the business value of Windows Server 2012 R2 for your organization, develop pilot systems and rollout plans, tune your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT support, staff, develop an enterprise-wide security strategy, streamline IT administration, help with application development, and generate and test a disaster recovery/business continuity plan. If your organization is considering moving from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration consultants can assist you to evaluate the benefits of Windows Server 2016 for your business and plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide remote or on-premises expertise to assist organizations of any size to design, deploy, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for the products, technologies and services that go into creating a cohesive Jabber collaboration solution including Cisco network devicesand management software, Microsoft Office 365 apps, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP trunking, WiFi systems, cyber security, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a modern collaboration solution.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting services to assist businesses of any size to plan and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

Citrix Certified XenServer Virtualization Consulting Support
Progent's Citrix XenServer engineers can help your company to understand the business benefits of XenServer and other Citrix products, and can assist your IT organization to design, validate, execute, troubleshoot, and support a XenServer installation. Progent can in addition assess your existing XenServer environment and show you how to enhance resource utilization, responsiveness, protection, availability, and recoverability.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software offers small businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud environments and also enables low-cost cloud backup to Microsoft Azure storage. Headline features include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your exposure to data loss, military-grade encryption, granular recovery options for individual files and emails, extensive support for Windows Server CSV and vCenter for managing larger deployments, and support for Microsoft VSS technology to back up online VMs with zero downtime. Progent is an Altaro partner and offers a wide array of consulting services to help you to plan, deploy, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup. To find out more, go to Altaro VM Backup Consulting.

Get in Touch with a Progent Network Consultant
To find out how you can contact a Progent computer support expert for remote or on-premises support in , call 1-800-993-9400 or visit Online Network Help.














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