For business networks located in the state of Mississippi, Progent's Microsoft and Cisco authorized consultants can deliver remote phone support and troubleshooting to repair your computer system troubles quickly and cost effectively. Progent has acquired top-notch skills, software tools, and support databases to troubleshoot and fix IT problems without the high cost and time delays associated with in-person technical service dispatches.

If your Mississippi business is located beyond the larger metropolitan areas such as Jackson, Gulfport, Biloxi, or Hattiesburg, your nearby computer support choices may be limited in expertise, or unavailable during a crisis. This results in a network environment that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís group of expert network consultants average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a varied range of customers. This means you obtain not just the technical competency needed for the task, but a consultant with field proven methods for applying those skills to assist with excellent network solutions.

Planning and Support Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager consultants can help businesses of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; design, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your company to move from an earlier release of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to optimize and repair your current SCVMM ecosystem to make sure you realize the highest possible business value. Progent can also provide SCVMM 2016 migration consulting to help your organization to design and execute a smooth migration from SCVMM 2012 to SCVMM 2016 so you can benefit from new security features, high availability VMM storage fabric, and other improvements.

Project Server Integration and Training
Progent's Microsoft Project Server experts can provide comprehensive remote and on-premises support for Microsoft Project Server and for all Microsoft platforms that work closely with Microsoft Project Server. Consulting services provided by Progent include Microsoft Project Professional and Project Web App integration, SharePoint Server 2013 design and configuration, SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 configuration, Exchange Server 2010 maintenance,Excel and Microsoft Office 365 Excel development, plus Office PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE consultants to help you to enhance your environment to accommodate local, branch, home-based, and mobile workers so they can use Microsoft Project Server to collaborate safely and efficiently. Progent's network security consultants can assist your IT team to define and enforce security policies that protect sensitive project information without disrupting the efficient exchange of legitimate information.

Cisco Voice over IP Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can help your business to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the latest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly known as CallManager, or with Unified CM Express to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM apps such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's consultants can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, solving IP phone registration issues, configuring SIP PSTN trunks and CUBE session border controllers, installing ISR routers with CUBE internetworking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.

Unified Communications Manager and Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM), previously branded CallManager, acts as the heart of Cisco's collaboration platform. Unified Communications Manager and Unified Communications Manager Express (CME) offer an advanced IP-PBX by integrating closely with unified messaging applications like Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's Cisco-certified CUCM and CallManager experts can help with any aspect of Unified Communications Manager support and troubleshooting in areas that include integrating VoIP phones and video IP phones, reviewing dial plans, setting up SIP PSTN trunks and CUBE internetworking, deploying ISR G2 routers with CUBE support, designing UCS server clustering systems for survivability, and integration with Microsoft Exchange and Skype for Business.

Eliminate Dependence on Freelance Consultants
By developing a relationship with a full-service network support organization such as Progent as opposed to an individual freelance consultant, your company is ensured timely access to experienced experts when you require them. You no longer have to worry that sickness, classes, time off, or conflicting priorities with other clients will cause you to be without support during an emergency.

Office Access Application Development
Progent's Microsoft Access consulting experts can provide affordable online consulting services for all releases of Microsoft Access including desktop and browser-based versions and offers advanced assistance for application development, database conversion, performance optimization, report design, and troubleshooting. Progent also offers tailored webinar classes for Office Access application programming and database administration.

Microsoft Data Protection Manager Support Services
Microsoft System Center 2016 Data Protection Manager provides small and medium-size businesses near-continuous backup and easy restore capabilities for Microsoft networks. SCDPM 2016 offers application-aware protection for critical platforms such as SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, works with virtual machines hosted by Hyper-V and VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft Gold-certified DPM 2016 consulting experts can help you to design, deploy, manage, and repair a multi-site backup/restore solution built around Data Protection Manager 2016. Progent can help you to upgrade from an older release of Data Protection Manager or from an outdated solution, and Progent can optimize your SCDPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployments. Progent offers remote or onsite consulting expertise and can deliver occasional guidance to resolve challenging issues or provide end-to-end project management support to help you complete your Data Protection Manager 2016 initiative on schedule and within your budget.

CRISC-certified IT Risk Management Experts
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to verify a consultant's ability to plan, deploy, and maintain IS controls to reduce network risk. Progent can provide the expertise of a CRISC-certified engineer to assist you to develop and execute a workplace continuity strategy that follows industry best practices identified by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget.

Failover Clustering Support for Windows Server 2016 and Windows Server 2012 R2
Progent offers Microsoft Windows Server 2016 failover clustering integration, Microsoft Windows Server 2012 failover cluster consulting and support and Windows Server 2008 clustering expertise to help your company implement clustered server environments that can provide high uptime, even for normal maintenance functions. This non-stop capability is possible because any server in a cluster can be brought off-line for servicing without impacting users. Server clustering also frees support personnel to perform vital security enhancements during normal business hours without affecting user productivity.

Linux Support Services and Windows/Linux Integration
If your company IT environment mixes Linux technology with Windows, Progent can assist you to integrate your servers into an efficient system that permits all your platforms to coexist peacefully for easy administration, transparent dataflow, high availability, enhanced performance, and tight security. If you are developing Linux applications within an environment that includes Microsoft Windows-based servers, workstations, and application software, Progent offers comprehensive network outsourcing that allows you to focus on your area of high-value expertise.

Microsoft Azure Cloud Integration Consulting
Progent's Microsoft Azure planning and integration consultants can help you with every phase of Microsoft Azure migration such as requirements definition, readiness evaluation, system architecture, pre-production testing, deployment, centralized management, performance optimization, software license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can assist you to configure and debug firewalls and VPN tunnels so your users can securely access to Azure-based resources, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help you to set up a hybrid ecosystem that seamlessly combines physical datacenters with Azure services.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software offers small businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also supports cost-effective cloud backup to Azure Block Blob storage. Top features include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, item-level restore options for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and for vCenter for handling larger deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a broad range of services to help you to design, install, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software. To read more, go to Altaro VM Backup Certified Consultants.

Talk to a Progent Computer Consultant
To see how to access a Progent network consultant for remote or on-premises support in , call 1-800-993-9400 or visit Online Network Help.














© 2002- 2018 Progent Corporation. All rights reserved.