For small office network systems located throughout the state of Missouri, Progent's Microsoft certified technical experts can provide remote phone support and remote troubleshooting to fix your network issues quickly and affordably. Progent has developed enterprise-grade skills, software tools, and support knowledge bases to troubleshoot and resolve computer network problems without the high cost and time delays associated with on-site service visits.

If your Missouri business is located beyond the larger metro areas such as Kansas City, St. Louis, Springfield, or Independence, your nearby network support options may be limited in technical capability, or unavailable during urgent situations. This can result in a office network that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progentís team of field proven network professionals average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a large variety of technical tasks for a diverse range of customers. This means you obtain not only the technical competency needed for the task, but a professional with field proven methods for applying that expertise to assist with affordable network solutions.

Progent's Consulting, Programming and Training Services for Microsoft Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a broad variety of online support services to assist you to plan, program, test, deploy, administer, and troubleshoot applications based on any version of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help your business to move your existing Excel solutions to the newest versions of Excel, integrate Excel with iOS and Android mobile devices, and resolve compatibility problems between different releases of Office Excel. Progent can provide as-needed help to organizations looking for a fast solution to a specific problem related to Office Excel and Progent also offers full project management services for migrating or creating mission-critical application software built on Office Excel. Progent's cost-effective webinar training classes for Excel can be custom tailored to meet the needs of individual users or teams.

Integration Help for Office 365 Applications and Services
Office 365 is Microsoft's expanding family of client productivity apps and cloud services offered on a monthly or annual subscription basis. Office 365 apps and cloud-based services are offered in an array of product bundles targeted at markets from individuals and households to global enterprises. Progent can provide fast and affordable online access to consultants with expertise in Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can help your business to evaluate the many subscription plans offered with Office 365 and integrate your network with Office 365 so you derive top business value. Progent's Office 365 integration consultants support multi-platform networks that include Windows, macOS, and Linux technology. Progent can also help your business to create and manage hybrid ecosystems that transparently combine on-premises and cloud-based products and services.

NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with continual replication to provide fast, zero data loss disaster recovery between datacenters located up to 300km away from one another. Progent offers access to a NetApp MetroCluster consultant who can assist you to plan, configure, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your technical needs and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster environment by delivering help with procedures like assigning disk pools, arranging aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker, setting up a configuration replication network between your peered clusters, and testing your MetroCluster DR solution to verify compliance with industry standards and government mandates.

Convenient Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment options for emergency technical support include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net 15 payment terms are available for established corporate accounts.

Full Range of Security Assistance
Progent's , CISSP, CISM, and ISSAP certified security engineers can assist your company to perform comprehensive security assessments, restore operations rapidly from virus attacks, set up firewalls, set up safe mechanisms for off-site and mobile access, deploy spam and virus protection and email encryption, and develop a corporate-wide security plan built around round-the-clock automated monitoring. Progent's ProSight suite of remote security monitoring services includes ProSight Active Security Monitoring for ransomware defense and ProSight Enhanced Security Protection (ESP) for unified endpoint security.

BI Reporting Consulting
Progentís business information reporting experts can provide online and onsite expertise to assist you with any aspect of business intelligence reporting from debugging or enhancing applications to planning and deploying an advanced business intelligence solution. Progent's management reporting consultants can help you to maintain your existing BI environment, assist you to migrate reports and databases from an outdated reporting product to a modern solution, and provide custom remote mentoring tailored to your individual requirements. Progentís management reporting and analytics professionals can provide expertise in all popular business intelligence reporting and visualization platforms such as the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to validate an IT professional's skills to design, deploy, and support IS controls to mitigate network risk. Progent can provide the services of a CRISC-certified risk management consultant to assist you to create and execute a risk management strategy based on industry best practices identified by CRISC and geared to match your organization's risk tolerance, business goals, and budgetary guidelines.

Immediate Assistance for Urgent Problems
With Progentís urgent remote computer support services, your company can get immediate help for problems that are causing lost productivity. Online support does away with the lengthy wait and higher cost associated with on-site technical help. For typical IT management tasks, Progentís online support consultants can complete most jobs within minutes of receiving a request, instead of forcing you to wait for hours for on-site support to show up.

Team Approach to Support and Problem Escalation
Computer networks have grown ever more complex. At the same time, most small business networks incorporate software and hardware from dozens of different suppliers. This makes computer integration and support increasingly difficult. It is impossible for even the most experienced engineer to have deep familiarity in all aspects of information technology, or extensive hands-on experience in the thousands of brands, models, and updates that small businesses incorporate in their IT systems. Progent utilizes a team methodology to computer support and relies on application experts to bring in-depth knowledge when needed to solve the most intractable problems effectively, at the least cost to your company.

Comprehensive IT Support for Systems at Colocation Sites
There are hundreds of enterprise-grade colocation centers in the San Francisco Bay Area and larger metropolitan areas throughout the U.S., and Progent's Internet data center support team can improve your network's reliability and performance by helping you select a colocation facility that addresses the individual requirements of your enterprise including geographic proximity, space, connectivity, affordability, and value-added features and services. Progentís colocation center support services are intended for companies with equipment housed at co-location hosting sites and requiring timely in-person service at the co-location site plus remote help from Microsoft and Cisco qualified experts. Progent provides a variety of colocation center support services including network architecture evaluation, Windows and Linux server installation and maintenance, troubleshooting for server and telecommunications infrastructure, development and deployment of non-stop systems, defining and implementing layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and planning high-availability server clustering systems.

Citrix XenServer Consulting Support
Progent's Citrix XenServer virtualization consultants can assist your company to understand the business advantages of XenServer and additional Citrix platforms, and can help your IT organization to plan, test, implement, troubleshoot, and support a XenServer solution. Progent can also assess your existing XenServer environment and help you to optimize resource utilization, responsiveness, security and compliance, uptime, and recoverability.

Design and Configuration Consulting for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified wireless consultants offer Cisco Aironet wireless access point consulting and Cisco Wi-Fi controller consulting to help you benefit from the 802.11ac Wave 2 WiFi standard to get three times the speed for your Wi-Fi LAN while extending the signal coverage.

Azure Planning and Integration Consulting
Progent's Microsoft Azure cloud integration consultants can assist you with every aspect of Azure cloud integration such as requirements analysis, readiness assessment, system architecture, pilot testing, implementation, centralized management, performance tuning, software license management, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can assist you to configure and troubleshoot firewalls and VPN connections so that your users can securely connect to Azure-based services, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also help your organization to set up a hybrid ecosystem that seamlessly integrates physical datacenters with Azure-based services.

Contact a Progent Network Support Expert
To learn how to contact a Progent network consultant for remote or onsite expertise in , call 1-800-993-9400 or go to Remote Computer Help.

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