For business network systems located in the state of Missouri, Progent's Microsoft and Cisco certified professionals can deliver remote phone assistance and troubleshooting to repair your computer network troubles quickly and cost effectively. Progent has acquired top-notch skills, advanced software utilities, and support databases to identify and fix IT problems while avoiding the expense and time delays normally associated with in-person service dispatches.

If your Missouri company is situated beyond the larger metro areas such as Kansas City, St. Louis, Springfield, or Independence, your local computer network support options may be limited in skills, or not available during a crisis. This can result in a computer network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís group of field proven network consultants average more than 10 years of real-world industry experience, in the trenches of network support, performing a broad range of technical projects for a diverse range of customers. This means you get not only the technical competency needed for the task, but an expert with demonstrated methods for applying that expertise to provide affordable network solutions.

Microsoft Project Server Integration and Training
Progent's certified Microsoft Project Server consultants can provide advanced remote and on-premises support for Project Server and for Microsoft products that integrate in conjunction with Microsoft Project Server. Services offered by Progent include Microsoft Project Professional planning and support, SharePoint 2013 design and configuration, SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 consulting, Exchange Server 2010 maintenance,Excel and Microsoft Office 365 Excel application support, plus PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE network engineers to assist your company to optimize your environment to accommodate local, branch office, at-home, and mobile users so that they can utilize Project Server to collaborate securely and efficiently. Progent's certified network security engineers can assist your IT team to adopt and police security policies that safeguard important project data without disrupting the productive sharing of authorized information.

Wireless Site Survey
Progentís Wireless Site Survey assists you to plan and install a Wi-Fi wireless network optimized for your facilities, offering your business a wireless solution that has the coverage, speed, capacity, Quality of Service, security, and roaming ability your business needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed onsite service. Progentís onsite wireless survey includes onsite walkthroughs, RF and security assessment of your current wireless network, analysis of your buildingís layout, measuring for RF interference, signal propagation modeling, identification of the best locations for client-specified Wireless Access Points (WAPs) including Cisco Aironet indoor and outdoor APs, Meraki cloud-managed APs and Apple AirPort devices, and a detailed report defining the new wireless network.

Progent is a Gold Certified Partner with Microsoft
Progent has been authorized by Microsoft as a Gold Certified Partner, a qualification given only to the top tier of organizations that work closely with Microsoft, have proven their IT skills, and have verified client references. Microsoft Gold Certified Partners are required to maintain large staffs of IT professionals who have undergone extensive certification testing. Gold Certified Partners are given access to special support and training programs from Microsoft and early access to beta software for training and piloting purposes.

ZENO Monitoring and Reporting for IP-based Assets
ZENO is Progentís network monitoring and management subscription service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running efficiently by tracking the state of all critical IP-based devices that make up your entire IT environment. When ZENO uncovers a problem, an alarm is sent immediately to your designated IT management staff and your assigned Progent consultant so that any looming issues can be resolved before they have a chance to impair or take down IT system.

NetApp SAN Storage Solutions
Progent can provide enterprise customers remote or on-premises NetApp SAN consulting services for NetApp's entire portfolio of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, transparent updates, system management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN storage deployments quickly and affordably following leading practices.

After-hours Remote Technical Support
Progent's affordable extended hours remote technical support program provides companies 24x7 access to remote support from Progent's TRC. Support services offered beyond standard business hours include resolving problems with Microsoft server products, MS Windows desktop support, help with MS Office applications, system backup/restore, and fundamental routing and switching help for Cisco networking products.

Microsoft Windows Server 2012 Integration Services
Progent's certified Windows Server 2012 R2 consulting experts can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, create test environments and migration strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management, team, create a corporate-wide security plan, automate network administration, assist with application development, and generate and validate a disaster recovery/business continuity plan. If you are considering moving from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid integration experts can help you to evaluate the value of Windows Server 2016 for your business and design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model.

Mac OS X Consulting Services
Progent's consultants for Apple Mac technology can provide Mac OS X users a range of technical services such as desktop support, assistance with Apple Mac applications, security and connectivity consulting, co-existence with Windows environments, and custom education. For small business systems based solely on Apple Mac OS X or for environments incorporating a combination of Apple Mac, Linux, and Microsoft powered servers and desktops, Progent has the experience and depth to handle the complexity of designing, setting up and maintaining a network system that is reliable, safe, fast, and supportive of your business goals.

Progent's Online Consulting and Training Support for Microsoft Office Desktop and Office 365
Progent's certified Office and Office 365 experts can help companies of any size to incorporate Office desktop and Microsoft Office 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a cohesive solution that offers quick return on investment and promotes better business results. Progent can assist your company to interface Office or Office 365 apps with one another and with additional key Microsoft platforms including SharePoint, Microsoft Exchange Server and SQL Server. Progent's consultants can also help you resolve compatibility issues between different versions of Office desktop and offers customized online Office and Office 365 training to individuals and groups.

SharePoint Server Help
Progent's Microsoft-authorized Microsoft SharePoint Server 2010 developers and Microsoft SharePoint 2007 support professionals can help you rationalize the economic justification for deploying the latest release of SharePoint, advise you on the appropriate edition of SharePoint for your application, offer setup and deployment services, help you to install Microsoft SQL Server as a supporting DBM, optimize your network integrity, integrate your off-the-shelf and customized application programs to work with SharePoint Server, design a company-wide security plan that encompasses portal solutions, and deliver troubleshooting and Helpdesk services.

Talk to a Progent Computer Support Expert
To learn how to access a Progent network consultant for online or onsite support in , call 1-800-993-9400 or visit Online Network Support.

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