For small office network systems located in the state of Missouri, Progent's Microsoft and Cisco certified professionals can provide phone assistance and remote troubleshooting to fix your computer network problems fast and affordably. Progent has developed world-class expertise, sophisticated tools and support databases to troubleshoot and resolve computer network problems without the high cost and delays normally associated with on-site service calls. If your Missouri small business is located beyond the larger metropolitan areas such as Kansas City, St. Louis, Springfield, or Independence, your local computer network support choices may be limited in expertise, or not available during a crisis. This results in a network that is unusable or causing productivity loss due to technical issues persisting for too long. Progent’s team of expert network professionals average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a broad variety of technical projects for a diverse range of customers. This means you obtain not only the technical expertise needed for the job, but an expert with field proven methods for applying those skills to assist with affordable network solutions.
Full Portfolio of Security Services
Progent's certified security team members can help you perform comprehensive security audits, recover quickly from set up firewalls, configure safe techniques for remote and mobile access, deploy advanced software for protection against viruses, spam, and directory harvest attacks, and develop a security strategy with 24x7 monitoring.
Efficient Remote Access Tools
Sophisticated remote access tools and experienced technicians and engineers combine to enable Progent to solve most network problems quickly and affordably. Progent is a pioneer in remote troubleshooting and system monitoring, and as a Microsoft Gold Certified Partner Progent's consultants have the advantage of a wide range of Microsoft support utilities, technical information, and extensive on-going training.
Fast Access to Progent's World-Class Team of Microsoft-certified Engineers
Progent's team of Microsoft-certified technicians and engineers is ideal for customers in geographic areas that lack in-depth expertise in Microsoft's latest line of advanced server technologies. All Progent technical team members have over ten years of experience supporting the Microsoft family of technologies.
Immediate Help for Urgent Issues
With Progent’s remote network support services, you can get immediate support for issues that are causing lost productivity without the long wait for an on-site service consultant. For day-to-day network administration work, Progent’s remote support consultants can complete most jobs within minutes of a request, rather than forcing you to wait for hours or days.
Simple Engagement and Billing Model
Progent makes it easy to be a customer. Progent requires no complicated contracts, no minimum commitments, no retainers, and no minimum support time. All service time is documented in detail and invoiced to the actual minutes utilized.
Progent is a Gold Certified Partner with Microsoft
Progent has been authorized by Microsoft as a Gold Certified Partner, an honor given exclusively to the highest class of companies that operate closely with Microsoft, have shown technical skills, and have confirmed customer references. Gold Certified Partners are required to maintain large staffs of Information Technology experts who have completed comprehensive certification testing. Microsoft Gold Certified Partners are given access to exclusive support and training programs from Microsoft and early exposure to new software for training and study purposes.
Development Services
Progent can provide expert software designers and developers for creating custom business applications in areas that include eCommerce, external and internal web sites, Great Plains financials, or Microsoft Dynamics SL, and specialized management reporting. Progent has extensive experience successfully creating both simple and complex application development projects for organizations of all sizes.
Macintosh Support Services
Progent's consultants can provide Apple Mac users a variety of services including desktop support, help with Mac applications, security and connectivity consulting, integration with Windows-based networks, and one-on-one training. For business networks based exclusively on Macintosh OS X or for environments incorporating a mix of Macintosh, Linux and Microsoft powered servers and workstations, Progent has the experience and depth to deal with the complexity of designing, setting up and maintaining a network infrastructure that is reliable, safe, fast and aligned with your business needs.
Sun Solaris Consulting
Progent offers your small business access to expert certified Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. Progent’s can provide consulting services to support Sun Solaris co-existence with Microsoft and Linux-based networks and can also help you plan migrations between UNIX and Windows-based environments.
Voice over IP Design and Support Services
Progent can provide a Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional (CCNP) to help you deploy Cisco VoIP-CallManager technology. Progent can evaluate your existing network and Internet access infrastructure to determine whether your network is optimized to support VoIP, help you select and deploy Cisco components appropriate for your current situation and future growth plans, and business objectives, and integrate your VoIP solution with solutions from other vendors.
Web Development
If you want to revamp your corporate Web site, create internal Webs for applications such as human resources or employee training, establish a powerful Web presence for a new business, or build enterprise-class, data-driven Web applications, Progent can provide talented and experienced Web designers and developers. Progent's consultants can also help you build and manage a secure, robust server and communications environment, including remote and wireless connectivity, to support your Web solutions. Services available through Progent's Experts Team include Web Site design, Web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 training in FrontPage. Progent can also provide engineers who can you develop and deploy custom eCommerce solutions.
Comprehensive Information Security Auditing and Testing
Progent’s CISSP and CISM certified consultants can efficiently perform complete security audits, firewall evaluation and penetration testing on mission-critical small business information networks.
Affordable Network Support Solutions
Many small organizations utilize poor metrics when shopping for a computer network consultant. Cost per hour is usually not a good measure for value. A consultant with poor experience can take many times longer to perform the same job than an experienced Information Technology professional. For example, paying 30% less per hour, but taking three times as long for the same task is hardly a deal. Still worse, a poorly architected or configured IT infrastructure that is unusable can cost a small business many times over its’ cost in lost productivity.
