For office networks located anywhere in the state of Missouri, Progent's Microsoft and Cisco certified professionals can deliver online help and troubleshooting to repair your computer network problems fast and cost effectively. Progent has acquired enterprise-class skills, advanced software tools, and support knowledge bases to identify and repair IT problems while avoiding the expense and delays associated with onsite technical service calls.

If your Missouri company is located outside of the larger metro areas such as Kansas City, St. Louis, Springfield, or Independence, your nearby network support options may be limited in technical expertise, or not available during a crisis. This results in a network environment that is unusable or causing productivity loss due to technical issues persisting for too long. Progentís staff of network professionals average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a broad variety of technical projects for a diverse range of customers. This means you get not just the technical know how needed for the task, but a professional with demonstrated methods for applying that expertise to provide affordable network solutions.

Cisco Voice over IP Phone and IP Video Phone Integration and Support
Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP devices to the latest media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Unified CM, formerly branded CallManager, or with Cisco Unified CM Express to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's consultants can provide support with all aspects of Cisco IP Phone integration including reviewing dial plans, resolving IP phone registration issues, setting up SIP trunks and CUBE internetworking, installing Cisco ISR routers with CUBE VoIP networking capability, and designing UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

ProSight DPS Managed Backup
ProSight Data Protection Services automated backup offers small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of critical data, applications and virtual machines that have become lost or corrupted as a result of component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can deliver advanced support to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FIRPA, and PCI and, when necessary, can assist you to restore your business-critical information. Learn about the complete ProSight portfolio of value-priced network monitoring and management services for small businesses.

Easy Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for emergency technical help include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net 15 payment terms are available for established business accounts.

Immediate Support for Urgent Issues
With Progentís emergency online network troubleshooting services, you can receive immediate support for problems that are causing network disruption. Remote support eliminates the lengthy delay and higher expense associated with in-person technical help. For typical network administration work, Progentís off-site support engineers can finish most jobs within a few minutes of receiving a request, rather than forcing your company to wait for hours for on-site support to show up.

Consulting and Troubleshooting Expertise for Microsoft System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network monitoring and management tools and is intended to provide a unified solution for deploying and administering virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consultants can assist organizations of any size with any aspect of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you migrate smoothly from legacy versions of VMM, develop workflows for creating and installing virtual machines and hosts, design fault-tolerant scale-out clusters, integrate your private cloud resources with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to assess the strategic business benefits of the latest capabilities such as Storage Replica and Shielded VMs. Progent's certified hypervisor professionals offer world-class Windows Hyper-V consulting and VMware ESXi support.

Common Examples of Online Support Services Available from Progent for Cisco Routers
Among the typical remote Cisco router consulting services offered by Progent's certified Cisco experts are setting up domain name, IP addressing, routing maps, T1, security logon banner and user accounts; configuring HSRP, aggregate routing, BGP to EIGRP redistribution, and ECN gateways; troubleshooting BGP peering arrangements, routing tables, and BGP peering; updating router's IOS image; configuring and testing router failover; fixing VPN tunnel issues; making a network diagram and documenting configuration; plus security and fault tolerance planning.

Microsoft Project Server Setup and Support
Progent's Microsoft Project Server experts offer comprehensive remote and onsite support for Project Server and for Microsoft products that work in conjunction with Project Server. Consulting support services provided by Progent include Microsoft Project Professional integration, SharePoint Server 2013 planning and configuration, Microsoft SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 maintenance,Excel and Office 365 Excel development, plus PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE engineers to assist you to optimize your infrastructure to support local, branch, at-home, and mobile workers so that they can use Project Server to collaborate safely and productively. Progent's security engineers can assist you to define and enforce security workflows that protect important business data without interfering with the efficient sharing of authorized data.

Microsoft Data Protection Manager Consulting Services
Microsoft System Center 2016 Data Protection Manager provides small and medium-size organizations near-continuous backup and easy recovery capabilities for Microsoft networks. SCDPM 2016 delivers application-sensitive protection for critical workloads such as Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux VMs, supports VMs running on Hyper-V as well as VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft certified Data Protection Manager 2016 consultants can help you to design, deploy, administer, and repair an enterprise-wide backup/restore solution built around System Center 2016 Data Protection Manager. Progent can assist you to upgrade from a previous release of DPM or from a legacy solution, and Progent can optimize your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployments. Progent can provide remote or onsite consulting expertise and can deliver occasional expertise to resolve challenging issues or provide comprehensive project management support to help you complete your SCDPM 2016 initiative on schedule and within your budget.

Design and Deployment Support for Cisco's Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified wireless consultants can assist you to migrate to Aironet access points and Cisco Wi-Fi controllers that are compatible with the recently approved 802.11ac Wi-Fi standard, making it possible to triple the speed for your wireless network while increasing the signal coverage.

Consulting Expertise for SCOM 2012
Progent's Microsoft Gold-certified Microsoft SCOM 2012 consultants have over a decade of background designing, deploying, optimizing and fixing Microsoft SCOM environments and offer organizations of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to install and set up SCOM 2012 management packs based on industry best practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can deliver fast online or on-premises technical support to help you to remediate critical problems detected by SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to assist you to migrate cost-effectively from SCOM 2012 to SCOM 2016.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft Gold-certified IT experts offer Windows Server 2016 migration consulting services to help organizations of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

Microsoft Office Access Software Programming
Progent's Office Access consultants can provide affordable remote consulting services for all editions of Office Access including desktop and browser-based versions and offers expert assistance for application development, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also can provide custom webinar classes for Access programming and database management.

Data Backup Consulting Services
Progent's data backup experts can provide help for a broad array of utilities and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and desktops plus laptops and smartphones. Progent offers consulting support for leading backup products such as Acronis Backup and Recovery, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, DoubleTake/Carbonite, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent's consultants can assist your company to implement, upgrade, or troubleshoot backup solutions for a variety of topologies including on-premises, edge to datacenter, cloud, or hybrid.

Immediate and Economical Remote Consulting and Support Nationwide
Progent has delivered remote or on-premises IT consulting assistance to businesses in each state in the country. Many of these customers have indicated their appreciation to Progent in the form of testimonials to the excellence of Progent's service staff. Check out Progent's client testimonials to learn what people say about the high level of Progent's consulting services

Talk to a Progent Network Consultant
To find out how to get in touch with a Progent computer support expert for online or on-premises help in , call 1-800-993-9400 or visit Remote Computer Support.














© 2002- 2018 Progent Corporation. All rights reserved.