Missouri UNIX, Linux, Solaris, OS X Consulting Experts

If your business network is in Missouri you now have fast phone-based technical support from a UNIX or CCIE-certified expert to fix urgent issues involving your computer network. Progent retains one of the most extensive groups of UNIX and Cisco CCIE support professionals accessible online of any independent support firm in the United States. The cost is reasonable, charges are per minute, engagement is quick, and support is world class.

If your Missouri network is situated some distance from larger metropolitan areas including Kansas City, St. Louis, Springfield, or Independence, support from UNIX or CCIE-certified engineers could be limited when you have an urgent situation. This can cause lost revenue for your company, upset clients, idle workers, and defocused executives. By utilizing Progent's online services, you can get in touch with a qualified professional ready to provide help when you have to have it to get your computer network running.

Because Progent bills for remote support per minute, your business is invoiced only for technical help received. Progent imposes no initialization surcharge. Many online service companies have substantial minimum time requirements or bill for each fifteen minutes or longer. Progent's one-minute granularity and simple pricing model save you from unexpectedly large bills for speedy solutions.

If your Missouri business needs remote support for UNIX, Linux, Solaris, Mac OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or visit Contact Progent.

Why is Progent's Remote Technical Support Services Special?
Progent's seasoned staff of remote consulting engineers has a wide array of world-class information technology knowledge. This allows Progent's online service experts to resolve the most challenging network trouble more quickly than is feasible with typical independent service firms or with the internal support resources commonly available to smaller businesses. Progent has developed the tools and experience to repair technical issues efficiently in many different computer configurations that feature combinations of UNIX/Linux, Solaris, Mac, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Mac OS X, and CCIE service specialists have earned advanced credentials such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service engineers also hold a variety of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional (CCVP), and Design Professional.

To help companies that maintain networks featuring a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft technology, Progent's online support group can provide the help of engineers who hold important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security expertise, Progent offers remote contact with engineers who have earned major security certifications such as CISM consultants, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to repairing technical difficulties allows trouble ticket escalation, if needed, to experts with relevant background to resolve unusually intractable problems. This accelerates remediation of urgent network problems, avoids system disruption, and minimizes technical support invoices.

For organizations anywhere in Missouri, Progent enables virtually instant online communication with UNIX, Linux, Sun Solaris, Mac specialist for emergency expertise to fix information system problems that are impacting your business but are beyond the scope of your local IT support resources. Progent's UNIX/Linux, Sun Solaris, Mac, and CCIE-qualified support professionals can connect to your network by means of the latest remote support utilities in order to deliver fast and economical evaluation and remediation of serious computer issues.

Services Progent's Phone-based Consulting Specialists Can Provide Your Missouri Company
Progent's online professionals can deliver expert help for a comprehensive array of UNIX, Apple Mac, Cisco, and Microsoft products and technologies including:

Online Expertise for UNIX, Linux, Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Sun Solaris, and Mac OS X online network service staff can assist Missouri small businesses with a large array of IT products and technologies including network infrastructure, email support, security consulting for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Mac OS X platforms, virtual server products for processor economization and streamlined management, and transitioning from outdated systems to contemporary environments powered by updated versions of UNIX/Linux, Sun Solaris, Apple Mac, or MS Windows.

Progent's service experts can provide online technical help for systems based on major versions of the UNIX OS such as: Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or mainstream Linux packages including RedHat, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent leads the network support arena for providing fast and economical communication with Cisco CCIEs. CCIEs are high-level networking consultants who qualify for this rare credential by passing thorough examinations administered by Cisco. In most cases CCIEs work for big enterprises or nationwide ISPs, and as a result their expertise is not easily available to the general public.

Progent is one of the few IT technology support firms that makes sure that CCIEs stay accessible to assist small and mid-size companies. Also, Progent facilitates quick communication with a CCIE by telephone so that you can receive immediate assistance for critical system issues that are hurting your business but are not within the competence of your usual network maintenance group. Progent's CCIE engineers can tie into your network by means of secure on-line support technology to provide fast and affordable diagnosis and repair of critical network problems.

Cisco qualified experts from Progent can help your business to architect, configure, and support an integrated business network that can streamline operations, cut expenses, and speed time to profitability. By combining Cisco integrated services routers experience with Catalyst switches consulting services and Cisco Aironet wireless products configuration help, Progent can greatly improve the business value of your information network in Missouri. For additional information about Progent's support for Cisco network appliances, see Cisco Network Consulting Expertise.

Microsoft Gold Certified Partner for Remote Technical Support for Windows
Progent's Microsoft-qualified online support professionals offer computer system troubleshooting and IT help for all Microsoft server platforms. Progent is a Microsoft Gold Partner and can provide your organization the assistance of support professionals who can help your company with a broad range of platform practice areas including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 maintenance, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration, Microsoft Exchange Server 2010 monitoring and support, SharePoint Server 2013 design, Lync 2010 integration and Microsoft Office Communications Server upgrade, Forefront TMG 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2016 migration and development and Microsoft SQL Server 2014 support, Systems Center Operations Manager system monitoring, Project Server training, Small Business Server 2011 consulting, and Windows Essentials cloud integration.

Certified Network Security Engineers
Progent offers you contact with certified CISM, CISSP and ISSAP security professionals who offer a range of security solutions to improve the defenses of your UNIX, Linux, Solaris, or Apple Mac OS X network against attacks or assist you to revive quickly from an attack. Security solutions available from Progent include: extensive security evaluation utilizing platforms such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds and Nikto; fast recovery from virus and worm attacks; integrating firewalls; designing safe techniques for remote and mobile access; securing your email infrastructure from spam and DHA attacks; and offering continual automated monitoring. To find out more concerning Progent's security expertise for small and midsize companies, refer to Progent's Professional Services for System Security.

Applications Services: Online Classes, Custom Programming, Troubleshooting
Progent's Mac technology experts can promote the creative facets of Mac computing by providing consulting services and education in graphics, sound, and video. Progent's consultants can provide help in a variety of Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Group can supply in-depth consulting support and education in special application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for Microsoft business applications including CRM, Microsoft Project, Microsoft Office Word, and Office Excel. For more about Progent's expertise, customization, and education services for UNIX, Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, visit Progent's Applications Experts Services.

Call Center Service and Outsourcing Alternatives
Progent provides a variety of programs for Help Desk services that include UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Call Center Consulting and Staffing Services.

Progent's Call Center Outsourcing Services are designed primarily for businesses who require the immediate availability of a professional Help Desk but who have limited budgets and internal support resources. Progent’s Virtual Help Desk is a seamless extension of your existing Help Desk resources. Progent can operate as a main Help Desk Call Center for your business, represent an escalation resource for the most challenging technical issues, or be available in those situations when your other service providers are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an efficient new Call Center or enhancing your current one, evaluating or customizing Help Desk Call Center application software to meet the particular needs of your company, or adding temporary staff to operate online in conjunction with your internal Call Center group to deal with demanding events like system upgrades. To find out additional information about Progent's Help Desk support, go to Progent's Help Desk Call Center Support.

Progent's Online Technical Support Technologies
Progent has developed a collection of optimized tools, evolved during many years of use, focused on promoting the highest standard of efficiency for delivering remote technical support and troubleshooting for small and medium-size company IT networks. Progent offers safe VPN support for gateways from multiple leading vendors such as Microsoft, Cisco, Netscreen and Watchguard. Protected VPN offsite access allows the engineers of Progent's Technical Response Center to link to your system without violating system security.

Progent's highly evolved service reporting system stores extensive histories of all service delivered to Progent's customers. Every active Progent staff consultant has the benefit of the details of support rendered to every client by any team member. This database of trouble tickets and fixes is structured as a readily retrievable proprietary knowledge base that permits Progent's online technical experts to communicate their experiences with the whole team to ensure that the value of Progent's support improves daily. Progent's certifications with key vendors including Cisco and Microsoft permit access to other extensive support databases as well as to vendors' in-house support personnel that allow Progent's online service experts to come up with the optimal solutions promptly.