Missouri UNIX, Linux, Solaris, OS X Consultants Immediate Online Phone Contact with a UNIX, Linux, Solaris, or OS X Consultant
If your business IT network is in Missouri you can have quick phone-based contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified consultant to help with the toughest problems involving your IT network. Progent offers the services of among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts accessible online of any independent service firm in the U.S. Rates are affordable, billing is by the minute, sign-up is fast, and support is world class.
In case your Missouri company is located outside of major urban areas including Kansas City, St. Louis, Springfield, or Independence, help from UNIX or CCIE-certified experts may be limited during a crisis. This could mean a loss of income for your company, angry customers, unproductive workers, and defocused executives. By contacting Progent's online services, you have access to a certified consultant who can deliver help whenever you need it to get your network running.
Because Progent bills for online help by the minute, your business is invoiced only for support provided. Progent imposes no startup charge. Some online support companies demand substantial minimum time requirements or charge for each quarter hour or more. Progent's fine granularity and straightforward billing model do away with large invoices for quick fixes.
If your Missouri company needs urgent phone-based help, find out how to contact Progent's UNIX/Linux, Solaris, Apple Mac OS X, or CCIE engineers by visiting Progent's urgent remote support, calling 1-800-993-9400, or sending email to information@progent.com.
What Makes Progent's Remote Technical Support Services Unique?
Progent's seasoned staff of remote consulting engineers has a broad set of in-depth computer skills. This enables Progent's online service experts to deal successfully with the most challenging network trouble faster than is feasible with ordinary independent service organizations or with the in-house support staff usually available to small businesses. Progent has delivered remote services to clients in each state in the United States and has refined the tools and experience to repair technical issues economically in a wide variety of network configurations that feature mixtures of UNIX, Linux, Sun Solaris, Apple Mac, Microsoft Windows, and Cisco products.
Progent's UNIX, Linux, Solaris, Mac OS X, and CISCO CCIE support experts have earned major certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Help Desk Specialist, and Apple Certified Technical Coordinator. Progent's remote service team members also have a variety of high-level Cisco Systems certifications which include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional (CCVP), CCDA and CCDP.
To help businesses that operate networks powered by a combination of UNIX/Linux and Microsoft operating systems, Progent's remote support team can provide the assistance of support specialists have earned important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide advanced security consulting, Progent provides online support from engineers with the industry's top security certifications such as Certified Information Security Manager (CISM) consultants, CISSP specialists, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise coupled with Progent's team-oriented approach to fixing network problems streamlines service escalation, when called for, to specialists with relevant competence to deal with particularly intractable problems. This accelerates resolutions of urgent network problems, avoids system unavailability, and minimizes maintenance invoices.
For businesses anywhere in Missouri, Progent enables immediate access to an online UNIX/Linux, Sun Solaris, Apple Mac consultant for critical support to repair technical problems that are hurting productivity and are beyond the scope of your ordinary network support organization. Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and CCIE-certified service team can interface with your computer environment with the latest remote troubleshooting tools in order to deliver fast and efficient diagnosis and repair of serious IT problems.
Services Progent's Phone-based Consulting Specialists Can Offer Your Missouri Business
Progent network consultants can deliver advanced assistance for an extensive array of UNIX/Linux, Cisco Systems, and Microsoft solutions such as:
Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and Mac OS X Systems
Progent's UNIX/Linux, Solaris, and Apple Mac OS X online technical support team can assist Missouri companies with a broad array of IT products and technologies including network architecture, email solutions, security expertise for networks and business operations, Microsoft Windows integration with UNIX/Linux, Solaris, or Apple Mac systems, VMware technologies for processor consolidation and streamlined administration, and transitioning from legacy applications to contemporary environments powered by newer versions of UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft Windows.
Cisco Systems Network Infrastructure and Security Technology
Progent is unmatched in the network support industry for offering immediate and economical access to Cisco CCIEs. CCIEs are elite networking professionals who qualify for this rare certification by passing intense examinations given by Cisco Systems. Usually Cisco CCIEs are employed by big corporations or national ISPs, and as a result their skills are not conveniently available to the general public.
Progent is one of the only IT technology service firms that makes sure that CCIEs are available to help small and medium sized businesses. In addition, Progent can provide fast communication with a CCIE by phone so you can receive timely help for critical system problems that are disrupting your business but are outside the experience of your usual network maintenance group. Progent's CCIE support experts can access your environment by utilizing state-of-the-art remote troubleshooting tools in order to provide fast and affordable analysis and resolution of critical system problems.
Gold Partner for Remote Consulting for Windows
Progent's Microsoft-authorized experts offer phone-based computer repair and consulting help for entire set of Microsoft server and application solutions. As a Microsoft Gold Partner, Progent can provide your company the expertise of consulting professionals who can show you how to implement, support and administer every Microsoft Server such as Microsoft Windows 2003 Server, SQL Server, ISA Server, Biztalk Server, Microsoft Commerce Server, Microsoft Content Management Server, Microsoft Small Business Server 2003 (SBS 2003), Microsoft Exchange Server 2007, Application Center, SharePoint Server, Microsoft Virtual Server 2005, Project Server, and System Center Operations Manager 2007 and 2005. To find out more about Progent's expertise in Microsoft server products, see Microsoft Servers Professional Expertise.
CISM, CISA and CISSP Certified Network Security Consultants
Progent offers you contact with accredited CISM, CISSP and ISSAP security consultants who can deliver a variety of system protection solutions that can strengthen the defenses of your UNIX/Linux, Sun Solaris, or Mac OS X network against assaults or assist your business to revive rapidly from a breach. Security solutions provided Progent include: extensive security evaluation using utilities such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Metasploit and Netcat; quick recuperation from virus and worm assaults; integrating firewalls; establishing safe techniques for remote and mobile connectivity; protecting your messaging system against viruses, spam, and DHA attacks; and setting up round-the-clock automated monitoring. For more information on Progent's security services for small companies, see Progent's Engineering Expertise for System Security.
Business Applications Support: Training, Custom Development, Integration
Progent's Mac experts can promote the creative facets of Macintosh computing by providing consulting services and training in imaging, sound, and video. Progent's consultants offer expertise in a range of Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production studio.
Progent's Application Experts Team can supply professional consulting expertise and education in specific application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom development, and education for Microsoft applications including Microsoft CRM, Microsoft Office Project, Microsoft Word, and MS Office Excel. To find out more concerning Progent's consulting, programming, and training services for UNIX/Linux, Solaris, Apple Mac OS X, or Microsoft applications, visit Progent's Applications Experts Services.
Call Center Service and Outsourcing
Progent offers three service offerings for Help Desk services : UNIX, Linux, Solaris, Apple Mac, Cisco Systems and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Helpdesk Operations Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are intended mainly for small companies who require the immediate accessibility of an affordable Call Center with effective phone support and the ability to escalate trouble tickets, but who have relatively small budgets and IT management bandwidth. Progent’s Virtual Help Desk is a seamless extension of your existing Help Desk team. Progent can operate as a main Help Desk Call Center for your organization, serve as an escalation resource for tough technical problems, or be available in overflow instances when your other service providers are too busy. Progent's Help Desk Call Center Consulting Services can aid you in establishing an efficient new Help Desk or enhancing your existing one, selecting or programming Help Desk software products to address the special requirements of your company, or adding temporary staff to work online in conjunction with your internal Call Center resources to handle high-demand events such as software migrations.
Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Systems Partner and Progent's Help Desk staff of seasoned UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft professionals are ready to give your customers instant communication with a large technical support team with years of experience in telephone-based help and remote access troubleshooting for small business networks. Progent's concentration is on giving the Help Desk Call Center a respected image as a key driver of business productivity, and Progent's target is to fix rather than simply record problems. For additional information about Progent's Call Center outsourcing, see Progent's Help Desk Call Center Services.
Progent's Remote Technical Support Tools
Progent has developed a set of optimized tools, evolved over years of use, focused on enabling the highest quality of efficiency for providing remote technical support and repair for small company IT systems. Progent offers secure Virtual Private Network support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN online access enables the experts of Progent's remote service group to interface to your system without breaching system security.
Progent's highly evolved customer support database software keeps comprehensive records of all support provided to Progent's customers. Every authorized Progent staff engineer has the benefit of the history of services delivered to each client by any staff member. This archive of issues and fixes is structured as an easily accessible proprietary knowledge base that allows Progent's remote technical engineers to share their knowledge company-wide to make sure that the efficiency of Progent's support services improves over time. Progent's partnerships with key industry leaders including Cisco and Microsoft permit access to other vast support knowledge bases and to vendors' internal engineering staff that allow Progent's remote consulting specialists to arrive at the optimal solutions quickly.
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Now
To find out how you can ask a UNIX/Linux consultant or a Cisco CCIE for emergency phone-based consulting support in Missouri, phone 1-800-993-9400 or go to Urgent Remote Computer Support.
Progent is a Certified Cisco Partner offering expert Cisco-qualified consultants available to help you to install or maintain Cisco-based connectivity solutions. As a Certified Partner for Cisco, Progent can provide the expertise of Progent's in-house CCIE-qualified professionals with expertise in planning, deploying and repairing networking solutions based on Cisco technology. Since Progent is also a Microsoft Gold Certified Partner and offers world-class help for a broad variety of commercial applications, Progent can show you how to assist you to find complete information technology solutions that maximize the business value of your network. Cisco's industry-leading selection of networking and security solutions familiar to Progent includes PIX 500 Series and ASA 5500 Series firewalls, secure high-bandwidth and multi-function routers, Cisco Aironet wireless access points and bridges, voice over IP phones and systems, Catalyst Series switches, as well as protection and Virtual Private Network technology.
Progent’s Microsoft-certified consultants offer small and medium sized companies IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, teams and information. SharePoint Portal Server offers a common spot for your employees or clients to connect to, organize, share and manipulate relevant information, files, and applications and to communicate with one another. It allows faster and more intelligent decisions, more efficient access across groups and more economical business practices. The primary goal of SharePoint Server is to bring together, in a relevant way, all of the many sources of information available within and without an organization. Windows SharePoint Services join workers, clients, teams and major tasks with the data they’ve developed in a manner that makes data easy to locate, retrieve and apply.
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the fast creation of a new generation of high-end programs that can give your business a critical competitive edge. SQL Server provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET platform.
Microsoft Office for Mac allows Mac users to run the world's most popular business applications. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows-powered computers so that Mac users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who run Microsoft Windows. Progent's engineers have experience with both Mac and Windows platforms and can support networks that mix Mac with Windows computers with extensive resource sharing, or networks which carefully restrict collaboration between Apple Mac and Windows systems.
Progent’s certified Cisco IT security consultants offer expert PIX and ASA Firewall consulting services including infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to modular enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of security, high throughput, and high availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system,minimizing possible OS-specific security holes. PIX firewalls provide multiple seamless protection and connectivity services, including advanced application-aware firewall services, VoIP and multimedia security, interoffice and mobile access IPSec VPN connectivity, smart networking services, and comprehensive management solutions. The Cisco ASA 5500 Firewalls leverage technology proven in security appliances from Cisco's PIX 500 family. Progent’s network security experts can show you how to choose and configure any PIX 500 or ASA 5500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 525 Firewall, and the Cisco ASA 5550 Firewall.
The inter-connectivity demands of the Microsoft .NET components bundled with Microsoft Small Business Server calls for an IT expert with hands-on background and broad experience in designing and building cohesive and comprehensive business technology solutions. Progent's Microsoft-certified consultants have broad experience with the technologies incorporated in SBS 2003 and Microsoft SBS 2000. This expertise assures you success in deploying, administering, and servicing IT environments powered by the Microsoft SBS line of servers and applications.
Progent's Microsoft-certified ISA Server 2006 experts can assist you to plan, deploy, and support a configuration of ISA Server 2006 on your information system that provides the firewall protection, speed and manageability that your business needs.
Progent can help you to design and implement an efficient transition from a UNIX-based information environment to a network based on Microsoft Windows and capable of supporting Microsoft's familiar office productivity suites, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development experts can show you how to preserve your information and minimize productivity discontinuity by designing an effective transition strategy that protects your existing investments in UNIX software and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include evaluation of existing environment, transition strategy and validation, Exchange migration support, data and application porting, and server and media migration and economization.
Progent's Microsoft-certified consultants have more than 1o years of experience delivering email, digital messaging, and e-mail-telephony integration solutions for small companies as well as large enterprises. Progent offers economical Microsoft Exchange Server 2003 support to strengthen email and virus protection, design high availability email environments, and implement remote and mobile email connectivity. Progent’s Exchange consulting services can assist you in planning and executing a move from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 5.5 to Microsoft Exchange 2003 Server. Progent also offers XP and Vista client-side Microsoft Mail support for Exchange and Outlook and can show you how to integrate Microsoft Outlook 2003 and Outlook Web Access (OWA). For e-mail virus protection and spam filtering, Progent supports Postini's filtering technology as well as Trend Micro Scanmail. Progent is a certified Postini MSP. As a Postini partner, Progent can help small companies benefit from Postini’s enterprise-class anti-spam technology.
Progent’s high availability network consultants provide non-stop computing consulting, disaster recovery services, system load balancing, fault-tolerant interoffice access, 24x7 Internet architecture design, 24x7 data center services, and other high-availability operations services to help your small business design a 24x7 network for line-of-business applications. Progent has the background to design economical, 24x7 networks by deploying the evolving suite of Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster Server. Progent’s Microsoft and Cisco authorized engineers can show you how to you design a fault tolerant mutli-site network with a completely redundant Internet connection and intelligent network load balancing.
Before Progent’s MOM-based solution, network problems were approached reactively, after users were impacted by them. With the benefit of proactive, computer generated warnings and trend analyses created by Microsoft Operations Manager, Progent is now able to address system issues before they becomes serious enough to disrupt network uptime. Thanks to MOM, Progent can deal with potential problems before customers suspect that the problems are there. Progent offers help for MOM 2005 and MOM 2000 to deliver small company IT systems enterprise-class availability, safety and performance.
Progent’s Microsoft-certified consultants offer small and medium sized companies IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and information. SharePoint Portal Server provides a central spot for your workers or customers to access, organize, distribute and manipulate relevant information, files, and software and to communicate with one another. It enables faster and better decisions, more effective sharing across teams and more economical business practices. The main goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge available within and without a business network. Windows SharePoint Services join employees, clients, teams and projects with the knowledge they’ve developed in a way that makes data easy to find, retrieve and apply.
Progent's network professionals can assist you to evaluate the potential benefits of Hyper-V-based server virtualization for your company, perform test installations to validate Hyper-V's compatibility with your line-of-business applications, evaluate your network architecture for smooth performance with virtualization solutions, assist you in upgrading to Windows Server 2008 and configuring Hyper-V, educate your IT personnel to track and manage Hyper-V, provide world-class consulting help for improving the protection of your virtual machines, design and validate business continuity procedures that optimize network availability, and deliver continuing consulting and technical support including affordable low-cost remote repair and comprehensive Help Desk outsourcing.
