Missouri Linux/UNIX Technical Support

If your company network is in Missouri you can now get fast remote access to a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified consultant to help with emergency problems involving your network. Progent maintains one of the most extensive groups of UNIX and CCIE-certified support professionals accessible remotely of any nationwide service organization in the U.S. The cost is competitive, billing is by the minute, sign-up is quick, and service is world class.

In case your Missouri small business is based some distance from larger urban areas including Kansas City, St. Louis, Springfield, or Independence, support from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts could be limited when you have a network crash. This can cause a loss of revenue for your company, upset customers, unproductive employees, and defocused executives. By calling Progent, you can get in touch with a certified consultant who can provide expertise whenever you require it to get your computer network running.

Since Progent charges for online service on a per-minute basis, your business pays only for support provided. Progent requires no initialization fee. Some remote service organizations apply significant minimum payments or charge for every quarter hour or more. Progent's fine granularity and simple billing policy save you from unexpectedly large tabs for speedy fixes.

If your Missouri company needs remote support for UNIX/Linux, Solaris, Apple Mac or Cisco technology, visit Progent's remote help, phone 866-776-4368, or see Contact Progent.

What Makes Progent's Remote Technical Support Services Unique?
Progent's seasoned team of online consulting engineers offers a broad range of in-depth computer knowledge. This allows Progent's remote service specialists to deal successfully with the most complex network trouble more quickly than is feasible with typical independent support firms or with the in-house IT staff usually found in smaller companies. Progent has developed the technology and skills to repair problems efficiently in many different computer environments that feature combinations of UNIX/Linux, Sun Solaris, Mac, Microsoft, and Cisco technologies. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple Mac OS X, and CCIE support experts have been awarded advanced certifications such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service experts also have a number of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), CCVP, and Design Associate.

In order to help companies that operate environments incorporating a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's online service team makes available the assistance of support specialists have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security consulting, Progent provides online contact with engineers with the industry's top security certifications such as CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge combined with Progent's group approach to repairing network problems allows trouble ticket escalation, when called for, to specialists with sufficient background to deal with particularly intractable support calls. This accelerates resolutions of urgent network problems, prevents system downtime, and minimizes technical support bills.

For organizations throughout Missouri, Progent offers fast remote access to UNIX, Linux, Sun Solaris, Apple Mac OS X engineer for critical support to fix computer problems that are affecting business productivity but are outside the comfort zone of your local network service resources. Progent's UNIX/Linux, Sun Solaris, Apple Mac OS X, and Cisco CCIE-certified engineers can analyze your computer environment via advanced remote support technologies that allow them to perform rapid and efficient diagnosis and repair of serious computer problems.

Troubleshooting Services Progent's Phone-based Support Specialists Can Provide Your Missouri Company
Progent network consultants can provide advanced help for a comprehensive set of UNIX/Linux, Apple, Cisco, and Microsoft Windows solutions such as:

Online Expertise for UNIX/Linux, Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Mac OS X online computer service staff can help Missouri companies with a large array of information products and technologies that include network architecture, messaging solutions, security consulting for computer systems and business processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Apple Mac OS X systems, VMware options for server economization and streamlined management, and transitioning from legacy systems to current environments based on updated versions of UNIX, Linux, Sun Solaris, Apple Mac, or Windows.

Progent's support experts offer remote technical help for systems based on leading variants of the UNIX OS including: Mac OS X, Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the IT consulting industry for offering immediate and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after networking engineers who qualify for this rare certification only after thorough examinations given by Cisco. The vast majority of Cisco CCIEs are employed by big enterprises or national Internet service providers, and as a result their skills are not conveniently accessible to small and midsize businesses.

Progent is among the only IT support firms that makes sure that CCIEs are available to assist small and medium sized businesses. In addition, Progent facilitates fast communication with a Cisco CCIE by telephone so your company can benefit from immediate help for critical system problems that are disrupting your productivity but are not within the experience of your local system support providers. Progent's CCIE engineers can tie into your environment using secure on-line troubleshooting tools in order to execute quick and cost-effective diagnosis and remediation of urgent system problems. To find out more information concerning Progent's services for Cisco network appliances, visit Cisco Network Consulting Services.

Microsoft Gold Partner for Phone-based Technical Support for Windows
Progent's Microsoft-certified remote service experts can provide computer system repair and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your organization the expertise of consulting professionals who can assist your company with a wide range of platform expertise such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, Microsoft Exchange 2016 migration, Exchange Server 2013 consulting, Exchange 2010 management, SharePoint Server 2013 development, Microsoft Lync integration and Office Communications Server 2007 troubleshooting, Forefront TMG 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2016 integration and programming and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager network monitoring, Project Server planning, SBS Server support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Network Security Professionals
Progent offers you the services of qualified CISM, CISA and CISSP security consultants who can deliver a range of system protection solutions that can improve the defenses of your UNIX, Linux, Solaris, or Apple Mac OS X network against attacks or help your business to recuperate promptly from a breach. Security solutions offered by Progent include: comprehensive security evaluation using tools such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Nikto; efficient recuperation from malicious assaults; integrating firewalls; establishing safe techniques for off-site and mobile connectivity; securing your messaging infrastructure from spam and DHA attacks; and setting up 24x7 network monitoring. For additional information concerning Progent's security expertise for small and midsize companies, go to Progent's Consulting Expertise for Network Security.

Applications Services: Online Classes, Development, Problem Solving
Progent's Mac technology consultants can support the creative facets of Mac computing by providing help services and education in imaging, audio, and motion video. Progent's consultants offer expertise in a range of Apple Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Group offers in-depth consulting expertise and training in special application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for popular Microsoft business applications including Microsoft CRM, Microsoft Project, Word, and Microsoft Office Excel. To find out more concerning Progent's expertise, custom programming, and education services for UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, go to Progent's Applications Experts Team.

Help Desk Call Center Service and Outsourcing Options
Progent offers a variety of support programs for Help Desk Call Center assistance that include UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Operations Consulting and Staffing.

Progent's Help Desk Outsourcing Services are designed mainly for companies who need the timely accessibility of a professional Call Center but who have relatively small budgets and IT management bandwidth. Progent’s Virtual Help Desk is a transparent extension of your current Helpdesk team. Progent can act as a primary Call Center for your organization, represent an escalation alternative for the most challenging network issues, or be available in overflow situations when your other resources are swamped. Progent's Call Center Consulting Services can aid you in building an efficient new Call Center or enhancing your current one, evaluating or customizing Help Desk Call Center application software to address the particular needs of your business, or providing temporary personnel to work remotely with your internal Call Center resources to deal with high-demand scenarios such as system upgrades.

Progent is a Microsoft Gold Partner plus an authorized Cisco Partner and Progent's Help Desk team of seasoned UNIX/Linux, Sun Solaris, Apple Mac, Cisco and Microsoft professionals can provide your clients fast communication with a reliable support team with extensive experience in telephone-based help and remote access troubleshooting for small and midsize business networks. Progent's focus is on earning the Help Desk a positive recognition as a significant driver of business success, and Progent's aim is to fix and not simply record problems. To read more on Progent's Help Desk Call Center support and outsourcing services, visit Progent's Help Desk Call Center Support.

Progent's Online Service Tools
Progent's advanced service database system stores thorough histories of all service delivered to Progent's customers. Every authorized Progent staff engineer has the benefit of the specifics of support rendered to each customer by any team member. This database of trouble tickets and fixes is organized as an easily accessible internal knowledge base that allows Progent's remote technical engineers to communicate their experiences company-wide to ensure that the quality of Progent's technical support improves daily. Progent's certifications with major vendors including Cisco and Microsoft permit access to other vast technical support knowledge bases and to manufacturers' in-house engineering staff that allow Progent's online service specialists to come up with the optimal resolutions promptly.